This thread was archived. Please ask a new question if you need help.
All my bookmarks disappeared & now I can't bookmark any pages & nothing is showing in the history!
I opened Firefox and clicked on bookmarks to open a web site. The bookmark drop down box was empty! All my bookmarks were there the last time I opened Firefox. Now when I try to bookmark a page/web site nothing happens, there is no drop down box asking where to put the bookmark. I used Firefox and went to about 7 web sites. I looked at the history and none of the web sites I went to showed in the history!
Is there a way to find my bookmarks? Thanks for your help. Arthur
I am using Firefox version: 64.0.2 (64 bit) Operating system: Windows 10
All Replies (1)
Did you try to reboot the computer?
If you use Sync then best is to disconnect Sync temporarily during troubleshooting.
You can check for problems with the places.sqlite (bookmarks and history) and favicons.sqlite files in the Firefox profile folder.
- use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page
in case errors are reported close and restart Firefox and retry
If "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.
- keep a backup copy of places.sqlite in case a new places.sqlite database has to be created
You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.
- Help -> Troubleshooting Information -> Profile Directory:
Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder