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Firefox crashes

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  • 1 has this problem
  • 5 views
  • Last reply by FredMcD

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My computer has CRASHED and need help fixing it asap. I do not know what caused the crash but it did occur.

PL Please help

[E-mail address removed. Read the Mozilla Support rules and guidelines]

My computer has CRASHED and need help fixing it asap. I do not know what caused the crash but it did occur. PL Please help <i>[E-mail address removed. Read the [[Forum rules and guidelines]]]</i>

Modified by Moses

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Never post any personal information because an adware robot could find it, and start sending you all kinds of spam. This includes e-mail, phone, and home information.


In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29