Message filters: tricky. Many messages arrive in "Junk", even after is set up filters to In tray!
instructions for setting up filters are full, but complex. I cannot quite solve this problem. What help is there?
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I have this too. I think there is a bug in Thunderbird. Some of these messages have been correctly tagged, indicating to me that the filters have operated, yet despite the senders being in my Address Book, the Junk controls still think they're hostile messages.
Beats me. :-(
Are you using any add-ons? It's just occurred to me that I had been using the MoreFunctionsFor AddressBook add-on, which allows you to nominate specific address books to be consulted when using a particular account/identity, and I have recently removed this add-on because it is not entirely compatible with current versions of Thunderbird.
Zenos modificouno o
Trying hard to teach my ThunderBird when "Junk" is NOT junk. 1. I find no "Not junk" button. 2. The advice, (in general Emails help), to "use upper case J " seems contrary to good sense! 3. All I can try is to create a filter for each "Good" message that has arrived in "Junk"--sometimes, even after I have created a filter from that email address !
Sidney WHITAKER modificouno o
I have just discovered (through serendipity---the main way in which one learns anything on computers!) ---that by' clicking on the message "headline , then clicking on "Mark" (on the long menu that appears) I can mark it as "Not Junk". That is evidently the way one is supposed to "teach" Thunderbird what one considers junk/not junk. Very clelver! Like so many things in Thunderbird; but one still has to discover it for oneself.
Thanks to the designers, nonetheless.
Sidney WHITAKER modificouno o
I don't like the j/J thing myself, as I can't remember which way round they work.
The FiltaQuilla add-on provides, amongst other good things, a pair of buttons for your toolbar to mark messages as Junk or Not Junk. Can't think why these aren't standard.
https://addons.mozilla.org/en-US/thunderbird/addon/filtaquilla/
Regular filters can mark messages as Junk or Not Junk, but they don't add to the training. Another goody in FiltaQuilla is a filter action to "Train as Junk".
Oh, BTW my usual way to marking as Junk or Not Junk, prior to getting the FiltaQuilla buttons, was right-click and select Mark… from the pop-up menu. Is this the one you meant?
Zenos modificouno o