Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can not view inbox or other folders in Thunderbird without opening new tab

  • 2 respostas
  • 2 have this problem
  • 7 views
  • Last reply by Wayne Mery

more options

I can not view my inbox or any of the folders under it on Mozilla Thunderbird. If I right click and open in a new tab I can see everything OK but from the home screen if I try to open a folder from there the application sits and does nothing. Also from the home screen if I click read messages or write a new message nothing else happens.

I am using the latest release of Thunderbird on Windows 7.

Thanks

I can not view my inbox or any of the folders under it on Mozilla Thunderbird. If I right click and open in a new tab I can see everything OK but from the home screen if I try to open a folder from there the application sits and does nothing. Also from the home screen if I click read messages or write a new message nothing else happens. I am using the latest release of Thunderbird on Windows 7. Thanks

All Replies (2)

more options

Sounds like what some other users are seeing

1. open tools | addons | extensions and remove Lightning/calendar addon 1a. if you can't get to addons, then start thunderbird in safe mode https://support.mozilla.org/en-US/kb/safe-mode and try again) 1b. if you still can't get to addons, reinstall thunderbird from http://getthunderbird.com/ 2. restart thunderbird 3. reinstall Lightning/calendar addon - if you need the functionality

Please tell us, does that help?

more options

Or, install the updated lightning addon 4.0.3.1 which came out this morning.

Please let us know your results. Thanks