Spent evening resolving problems with Windows 8.1 & MS Suite, and realized that Mozilla & Thunderbird have disappeared. Can I retrieve w/saved emails&folders?
Mozilla & Thunderbird have disappeared after Both Windows Startup and MSOffice had to be reinstalled on my computer. Can I retrieve them including our saved emails & folders?
Mozilla & Thunderbird have disappeared after Both Windows Startup and MSOffice had to be reinstalled on my computer. Can I retrieve them including our saved emails & folders?
All Replies (2)
Normally your Firefox and Thunderbird data are stored in your
C:\Users\username
folder. Did that survive whatever procedures you followed? In some cases, users have ended up with a folder named
C:\Windows.old\Users\username
By the way, you probably will need to turn off the hiding of hidden files and folders to investigate fully. Microsoft's support article for Windows 7 might apply to Windows 8: http://windows.microsoft.com/en-us/windows/show-hidden-files