Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Cartlannaithe

installing components to play audio or videos

I'm in Amazon.com web site I have tried to play a video that I rented on line, but I get a message that reads (Firefox is installing components needed to play the audio … (tuilleadh eolais)

I'm in Amazon.com web site I have tried to play a video that I rented on line, but I get a message that reads (Firefox is installing components needed to play the audio or video on this page) please try again later. which have for the last two days since installing firefox as my net browser. What can I do to improve this or have the components install sooner? any assistance would be greatly appreciated.

                Carlos from Portland, OR

Asked by cruzdc1 1 bhliain ó shin

Last reply by Amelia 1 bhliain ó shin

  • Cartlannaithe

Recently Firefox sometimes reports it cannot restore previous sessions when launched. The restore option is not set.

Since sometime in August 2021, I suspect after an update, occasionally when I launch Firefox it reports that it was unable to restore a previous session. I do not have th… (tuilleadh eolais)

Since sometime in August 2021, I suspect after an update, occasionally when I launch Firefox it reports that it was unable to restore a previous session. I do not have the option to open previous sessions selected. On other occasions it starts properly with a blank page as it is configured to do.

Am I missing a setting?

It is not a major problem, I can simply enter a URL or search string in the address bar and it works properly for the rest of the session.

It is happening both on my Windows 8.1 Pro and Windows 10 Pro PCs running the 64-bit version of Firefox.

Any suggestions will be appreciated. Thank you.

Asked by str8chat 2 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

  • Réitithe
  • Cartlannaithe

Dark pages

When I changed my add-on theme today, all website pages are now dark. I want them white. I deleted and reinstalled FF but that did not help. Any fix for this?

Asked by jivey 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

  • Cartlannaithe

Gah. Your tab just crashed.

No matter which site i try to open this error pops us. Site load for like 3 sec and then this error pops or sites doesnot load at all. am using 1) Win 8.1 64 bit 2) faci… (tuilleadh eolais)

No matter which site i try to open this error pops us. Site load for like 3 sec and then this error pops or sites doesnot load at all. am using 1) Win 8.1 64 bit 2) facing this error while using tor bundle in firefox. Latest version. I have encountered this in my last update too but was able to resolve this issue. Can't remember what i did. 3) i tried about:config and changed the browser.tab thing to false. no change observed 4) i ran firefox in safe mode.issue not resolved. 5) disabled antivirus(quickheal) and ran firefox. issue not resolved. 6) uninstalled and reinstalled it. issue still exist 7) about:crashes shows nothing. 8) graphics and drivers upto date.hardware acceleration disabled.

hope someone has a solution.

Asked by anayamirc 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

  • Cartlannaithe

Help needed for a pensioner who doasn't understand

Can someone please help solve this problem. Why am i getting this message below The site concerned is FamilySearch which i have bee using for some years. I am a pensioner… (tuilleadh eolais)

Can someone please help solve this problem. Why am i getting this message below The site concerned is FamilySearch which i have bee using for some years. I am a pensioner who doesn't know much about computers.

Attention: This site does not support the current version of your web browser. To get the best possible experience using our website we recommend that you upgrade to a newer version or install another browser

Asked by bevanrichardson 6 mhí ó shin

Last reply by Terry 6 mhí ó shin

  • Faoi Ghlas
  • Cartlannaithe

Wrong Info

BE NICE? Are you kidding me? I have asked for help on this issue NUMEROUS times and NO ONE has ever responded to this problem. I'm Past Being Nice! DO YOU SEE THE INFORM… (tuilleadh eolais)

BE NICE? Are you kidding me? I have asked for help on this issue NUMEROUS times and NO ONE has ever responded to this problem. I'm Past Being Nice!

DO YOU SEE THE INFORMATION ATTACHED? It is WRONG and has been WRONG for months and months, but no one wants to address the issue. Most of you simply IGNORE this information and I'm guessing you don't know how to correct it.

First of all, I DO NOT have Windows 8, I've never had Windows 8 or any derivation of Windows 8 on this PC or any other ELECTRONIC device I have now or in the past, EVER! One day I turned on my PC checked for updates and to my HORROR this is what I found.

The latest information you have assigned to me is THUNDERBIRD, DON'T know what it is or why I have it listed as something I use, I Don't.

WHAT version are we on anyway????????????

Firefox is the WORST browser I have EVER used. Whenever I have a problem you respond with some ridiculous IT jargon and I'm supposed to fix it and there are so many problems I can't even begin to count them. YOU EXPECT EVERYONE to know how to program, understand programming jargon, and simply fix YOUR problems. What you need is a SUPPORT phone number for those of us who are not as SMART as you. Yeah, yeah I know your all volunteers, MAYBE it's time you hired people who know what they are doing and can speak to people in a language that is UNDERSTANDABLE to most of us in the REAL WORLD!!!!!!

Fix this problem. I want it fixed, not by ME by YOU folks at Firefox before I transfer all of my files to my new PC.

OH, I know EXACTLY what your response is going to be; You're going to waste my time with a million questions that have NOTHING to do with anything, then you'll want me to try this or that or the other thing while you CROSS YOUR FINGERS and hope that I can fix it! DO NOT DO THAT, or you will simply IGNORE my question which is what MOST EVERYONE in your organization does. REALLY, they simply pretend I haven't asked this question.

GET with the program and figure out HOW TO SERVE regular everyday people who use your product. I've read too many articles about problems that you continue to have without resolution, and the numbers of people leaving FIREFOX.

I WOULD HAVE to say, YOU HAVE A PROBLEM! I don't care if you use volunteers or not, what I care about is communication that makes sense to me, NOT to you. When I read your articles that are supposed to CLEAR up the issue and then you name those volunteers who wrote the article, am I impressed? Only in the sense of the stupidity of your idea of HELP!

STOP WITH YOUR educated guesses about my BROWSER, this is just another way of AVOIDANCE FOR YOU! If NO ONE in your organization will even address this issue you couldn't possibly know ANYTHING!

Most Sincerely, Rhonda Caywood

Asked by Rhonda 8 mí ó shin

Last reply by Andrew 8 mí ó shin

  • Cartlannaithe

Bookmarks are corrupted?

So a while ago I opened firefox on my computer and noticed all my bookmarks were dead (they had the globe and wouldn't go anywhere when clicked), I thought 'weird' and di… (tuilleadh eolais)

So a while ago I opened firefox on my computer and noticed all my bookmarks were dead (they had the globe and wouldn't go anywhere when clicked), I thought 'weird' and didn't do anything at the time because it wasn't what I was busy with at the time. Then, recently, I open firefox and my bookmarks are linked wrong. Like, I have Netflix bookmarked, it says Netflix, it has been netflix for as long as I have used Firefox, but if I click on it, it takes me to an article I read weeks ago at this point -one I did not bookmark or even view repeatedly. In some of my folders all of the bookmarks are missing, like they aren't dead, they're just gone.

But if I go to my ipad firefox and access my desktop bookmarks from that sync -which I literally just re-synced today- I have all my bookmarks. All of them exist, the links are fine, they're there. But I have tried refreshing Firefox, uninstalling and reinstalling it, restarting my computer, logging out of my account, removing all my extensions, everything I can think of and! Nothing!

Also, if I try to restore my bookmarks from an older file, it does nothing. Or it will say it can't access them.

I don't know what's going on. I know if I wanted to I could go through and re-bookmark them all because I do have access to all of them on my ipad, but I mostly want to know if there is a way to fix it on my desktop or even figure out what happened. I can't remember anything happening around the time with my browser. Any help is much appreciated!

Asked by annika.m.van 7 mí ó shin

Last reply by cor-el 7 mí ó shin

  • Réitithe

Zoom - Functional Cookies?

I cannot stay Signed In on Zoom's website (and I used to be able to). When I hover over the Information icon, I see a message that I have to enable Functional Cookies (s… (tuilleadh eolais)

I cannot stay Signed In on Zoom's website (and I used to be able to). When I hover over the Information icon, I see a message that I have to enable Functional Cookies (see attached). I have cleared my cache and explicitly allowed Zoom, but no luck. I don't have this problem in other browsers.

Asked by sgross38 3 mhí ó shin

Answered by jscher2000 - Support Volunteer 3 mhí ó shin

  • Réitithe

When opening Firefox I get a message saying "Failed to read configuration file. Please contact system administrator" .

When I open Firefox I get a message telling me "Failed to read configuration file. Please contact system administrator". When I click OK Firefox opens normally and seems … (tuilleadh eolais)

When I open Firefox I get a message telling me "Failed to read configuration file. Please contact system administrator". When I click OK Firefox opens normally and seems to be fine. Not sure what is going on here. Any ideas why this is happening and how to get rid of it?

Windows 10 64-bit Firefox 115.3.1 64-bit

Any assistance will be greatly appreciated. Thanks

Asked by SmokieT 3 lá ó shin

Answered by SmokieT 2 lá ó shin

  • Cartlannaithe

fixing settings

in the autoplay box in settings my allow camera and microphone is showing but there is nothing typed in the box e.g. facebook. how do i get facebook typed in there becaus… (tuilleadh eolais)

in the autoplay box in settings my allow camera and microphone is showing but there is nothing typed in the box e.g. facebook. how do i get facebook typed in there because when i use facetime on facebook, i cannot hear or see anyone even though both my camera and microphone are on

Asked by gailanne1 9 mí ó shin

Last reply by Terry 9 mí ó shin

  • Cartlannaithe

firefox Did Not Connect: Potential Security Issue

Since this took me awhile to figure out I thought this could help other people. firefox Did Not Connect: Potential Security Issue Also you can manually add sites in pr… (tuilleadh eolais)

Since this took me awhile to figure out I thought this could help other people.

firefox Did Not Connect: Potential Security Issue

Also you can manually add sites in preferences. Privacy & Security Preferences → View Certificates... → Servers → Add Exception

Asked by COKEDUDE 8 mí ó shin

Last reply by cor-el 7 mí ó shin

  • Cartlannaithe

Search engine add-ons

The search engines I've added do not appear in the list after clicking the green + sign in the search box and they do not appear in the list in the options either. I use… (tuilleadh eolais)

The search engines I've added do not appear in the list after clicking the green + sign in the search box and they do not appear in the list in the options either. I used the "add more search engines" found in the bottom of the search engines list to find the missing engines and add them again, but when I find the engine I want to add there is only the "remove" button. So this tells me the missing engines in the list are still there but not accessible. I tried removing the added search engine and then adding it again but this did not make them appear in the search engine list. Everything was working fine until getting the last update before Firefox 89. Is there a way to fix this???

Asked by heyfucyou 2 bhliain ó shin

Last reply by sideburns 1 bhliain ó shin

  • Cartlannaithe

Firefox settings.

Why I cannot change these settings: Use custom settings for history Firefox will remember your browsing, download, form, and search history. Always use private br… (tuilleadh eolais)

Why I cannot change these settings:

  • Use custom settings for history
  • Firefox will remember your browsing, download, form, and search history.
  • Always use private browsing mode

I need this setting:

  • Never remember history

Or, maybe, that is the same?

Asked by Constantin137 1 bhliain ó shin

Last reply by user104147805413306348376805769878442569366 1 bhliain ó shin

  • Cartlannaithe

what is firefox monitor

I really like & trust Firefox ! Would like to know about all the privacy settings I should have & probably don't ! Doubt I have updated much as I should… (tuilleadh eolais)

I really like & trust Firefox ! Would like to know about all the privacy settings I should have & probably don't ! Doubt I have updated much as I should have recently. Would appreciate any assistance. Thanks, Firefox !

Asked by Sunflower44 1 bhliain ó shin

Last reply by James 1 bhliain ó shin

  • Cartlannaithe

Screenshots are not downloaded on Firefox

I have a problem with Firefox screenshot taking feature. When I open the context menu (by right-clicking) on a webpage and choose "Take Screenshot", then I choose an elem… (tuilleadh eolais)

I have a problem with Firefox screenshot taking feature. When I open the context menu (by right-clicking) on a webpage and choose "Take Screenshot", then I choose an element in the page, it gets selected. The problem is that when I click "Download", nothing happens! I went to the download folder and didn't see the image! How to fix this problem?

Asked by King Massen 1 bhliain ó shin

Last reply by Yash R 1 bhliain ó shin