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Hello. I suspect there was a cyber attack on April 1 2024. All of a sudden,having problems crashing with more than 1 browser. My Brave browser would open,and then crash w… (tuilleadh eolais)

Hello. I suspect there was a cyber attack on April 1 2024. All of a sudden,having problems crashing with more than 1 browser. My Brave browser would open,and then crash with multiple tabs that had been saved. My Mozilla history was cleared,and I want it back because I need to find all sites I have visited from time to time for logins etc,but they are now gone.I have tried importing all of my Brave history,login forms to Firefox,but not sure where to located them or where they would be stored.

Right now i am focused on getting a Firefox profile from before April 1

I have never had to deal with this sort of thing before so i am saying that i may be somewhat noobish on this.I just want some expert instruction on what to do here,and how to do it.I,m not 100 percent sure if i can do it correctly on my own by googling this myself,then attempting it.Brave continues to open then crash right after,so I dont know whats going on there with the userdata folder in the appdata folders with regard to Brave. Everytime i try to install an older version of Brave,it says i already have a curent version of it,and i dont want to uninstall brave then reinstall it again,or not sure if i should do this. ThankYou.

Asked by cs999 5 mhí ó shin

Last reply by jscher2000 - Support Volunteer 5 mhí ó shin

Youtube has stopped working suddenly

I've disabled all of my addons, cleared cache, and still youtube is broken for me. It works fine with Chrome still. Any ideas on how to fix? See attched screenshot. … (tuilleadh eolais)

I've disabled all of my addons, cleared cache, and still youtube is broken for me. It works fine with Chrome still. Any ideas on how to fix? See attched screenshot.

Asked by gk16 4 mhí ó shin

Last reply by jonzn4SUSE 4 seachtaine ó shin

Can Not Play Some Videos on Twitter

All Add-ons are disabled and Firefox still can not play SOME of the videos on twitter. All I can see is a spinning circle on the center of the frame and the video will n… (tuilleadh eolais)

All Add-ons are disabled and Firefox still can not play SOME of the videos on twitter. All I can see is a spinning circle on the center of the frame and the video will never be played. I tried other browsers and they all works well. It seems this issue has nothing to do with my network connection.

I searched this forum and find out some thread reporting issues of not playing All videos on youtube/twitter. Replies to these thread provided some solutions ,like update ffmpeg , set media related options in about:config. I tried them all and neither of them work for me.

Asked by chicane 5 mhí ó shin

Last reply by cor-el 4 mhí ó shin

Firefox crash, Tab crash (always)

I tryed Firefox 115.8.0esr and 115.9.0esr 32Bit on Windows 7. (78.15.0 works) Firefox crashes(the whole program, i mean no tab) on "about:support" or some pages on suppo… (tuilleadh eolais)

I tryed Firefox 115.8.0esr and 115.9.0esr 32Bit on Windows 7. (78.15.0 works) Firefox crashes(the whole program, i mean no tab) on "about:support" or some pages on support.mozilla.org like https://support.mozilla.org/de/kb/firefox-leistungseinstellungen always reproduceable.

I disabled all Addons, i disabled this power optimizion setting, removed usercrome.css same. With Firefox savemode it dont crash. Spyware is blocked, means datareporting/telemetry/ping by disabling the options and empty the urls (like on FF 78 but it dont crash). Somewhere i read firefox can crash on a empty url, but i assume its fixed long time ago. A wrong, unreachable or empty url should not crash on well programming. Think about countrys that blocks urls, adblocker, pihole and so on. I dont remember about what url i read.

Does the savemode revert all about:config settings? What does support.mozilla ask the browser that causes the crash? It know it seems to identify the Browser, but usual its done by useragent and no "internal" communication.

Then FF always crash on ebay.de search if you scroll or change settings while the page is not ready. Spyware is too blocked by Hardware, ebay may wait for some ad? But thats already on FF78 but on 115 it seems more often, this was not with FF 52. But some sites including ebay stops to work with FF52/78 so no choice.

Asked by chkamiga 5 mhí ó shin

Last reply by jscher2000 - Support Volunteer 5 mhí ó shin

Free Antivirus, AVG no longer supports Firefox

I have used Firefox for years and had AVG free antivirus installed also for years. Tonight I had a popup window open from AVG informing me that AVG no longer support Fire… (tuilleadh eolais)

I have used Firefox for years and had AVG free antivirus installed also for years. Tonight I had a popup window open from AVG informing me that AVG no longer support Firefox and have uninstalled their antivirus addon with immediate effect.

Does anyone know of a Free antivirus program that is any good and still supports Firefox?

Asked by mac_rame 4 mhí ó shin

Last reply by jonzn4SUSE 4 mhí ó shin

Access

Firefox will not allow me to login to my mail a/c which I have had for more than 20 years. Because of this I cannot access a code to access my MS Outlook a/c This messag… (tuilleadh eolais)

Firefox will not allow me to login to my mail a/c which I have had for more than 20 years. Because of this I cannot access a code to access my MS Outlook a/c This message shows:

'Firefox detected a potential security threat and did not continue to webmail.mercuryin.es. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.' AND tells me that there is nothing I can do about this.

Asked by costachum 1 mhí ó shin

Last reply by cor-el 1 mhí ó shin

cannot print maps from AAA triptik planner

Cannot print maps from AAA triptik planner. Secure Connection Failed An error occurred during a connection to ttp-map-print.aaa.com. The page you are trying to vi… (tuilleadh eolais)

Cannot print maps from AAA triptik planner.

Secure Connection Failed

An error occurred during a connection to ttp-map-print.aaa.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Jim Horton 3 mhí ó shin

Last reply by cor-el 3 mhí ó shin

Page refresh problems not covered elsewhere Firefox ESR 115.9.1

Goodd day from UK I run firefox esr 115.9.1 and find the the F5 refresh key does NOT refresh the images. The same applies when using the "reload" icon in the menu. Read… (tuilleadh eolais)

Goodd day from UK I run firefox esr 115.9.1 and find the the F5 refresh key does NOT refresh the images. The same applies when using the "reload" icon in the menu.

Reading other posts, nothing seems to apply here.

There are NO add-ons at all and everything is cleared on close. The text DOES seem to change.

As a web developer checking updates this is extremely annoying as only hope is keep closing the browser (to clear everything) and restart - the loads new images etc.

I use several versions of Firefox (2, 20, 56) to ensure compatability with olf browsers and it seems to be only those over 100 with this issue.

Does anyone know if this is a "feature" or a"bug" and is there any simple (!) way around the issue?

Thanks

p.s. ALWAYS happens, not intermittently

Asked by firefox2030 5 mhí ó shin

Last reply by jscher2000 - Support Volunteer 5 mhí ó shin

command line firefox "Open all in tabs"

I start Firefox from a batch file (Win7) on the first boot of the day. Manually I choose my "NEWS" bookmarks folder, then slide down to "Open all in tabs". (attached imag… (tuilleadh eolais)

I start Firefox from a batch file (Win7) on the first boot of the day. Manually I choose my "NEWS" bookmarks folder, then slide down to "Open all in tabs". (attached image) (Then I go pour a coffee while the news article tabs open and load data!)

Please and thank you, is there a way to specify this action from the command line? And if so, what is it?

I believe that I could use such a mechanism in other ways, such as opening all tabs in my "Forums" folder of bookmarks, or on Mondays, opening all tabs in my "Weekly" bookmarks folder.

Thank You, Chris

Asked by Christopher Greaves 5 mhí ó shin

Last reply by cor-el 5 mhí ó shin

TLS Errors When Launching Webinars

In recent attempts to join a few webinars I am now getting more and more "TLS Errors." I have noticed that many of the solutions to this problem involve actions that do n… (tuilleadh eolais)

In recent attempts to join a few webinars I am now getting more and more "TLS Errors." I have noticed that many of the solutions to this problem involve actions that do not solve the problem but create larger issues. Do you have a solution that works safely? I am forced to use Windows 7 unfortunately due to work systems and a long story. I think this is my primary problem but I have to keep using it until the bitter end with this PC.

I appreciate your kind help. Thanks, Clay

Asked by claytudor 4 mhí ó shin

Last reply by cor-el 4 mhí ó shin

Win 7: Firefox update to 115.10 esr from 91.0.2

It looks as though installing this 115.10 ESR will be a "new Install" instead of an update. 1) Will I lose my bookmarks, settings, passwords, ect? (My bookmarks have be… (tuilleadh eolais)

It looks as though installing this 115.10 ESR will be a "new Install" instead of an update.

1) Will I lose my bookmarks, settings, passwords, ect? (My bookmarks have been collecting for years....)

2) If I try this will creating a restore point return me back to the way I was before the attempt?

Thank You All!

Asked by Longtimeuser 4 mhí ó shin

Last reply by cor-el 4 mhí ó shin

on 15.9 esr channel, last update all extensions are now disabled

Lest update to 15.9 all my extensions are now disabled. Missing Lastpass and Surfshark from my menu bar. Doesn't seem to be any way to Enable them from Extensions screen… (tuilleadh eolais)

Lest update to 15.9 all my extensions are now disabled. Missing Lastpass and Surfshark from my menu bar. Doesn't seem to be any way to Enable them from Extensions screen.

I reloaded Lastpass from their site and this is now working on my Menu bar.

But what happened to cause this

Asked by Chris Walstow 5 mhí ó shin

Last reply by cor-el 5 mhí ó shin

igHome infected

I have been using igHome as my Firefox home page for many years. Yesterday when I opened Firefox multiple porn pages kept opening. I uninstalled and reinstalled Firefox… (tuilleadh eolais)

I have been using igHome as my Firefox home page for many years. Yesterday when I opened Firefox multiple porn pages kept opening. I uninstalled and reinstalled Firefox and that didn't help. I tried CCleaner and Malwarebytes to scrub any issues but that has not helped. HOWEVER, if I log out of igHome the multiple pages do NOT open, so apparently this problem is related to my igHome login.

I am using Windows 7 on this laptop and I understand that is no longer supported, but is there any way to remove whatever is causing these sites to open when I log in to igHome?

Please note this problem does not occur on a newer laptop running Windows 10. I am able to use igHome with no issues.

Thanks!

Asked by stepdogmusic 5 mhí ó shin

Last reply by zeroknight 5 mhí ó shin

Firefox Browser

I'm still running Firefox under Windows 7. I've now connected a new monitor with a resolution of 2660 x 1080 using an HDMI cable (previously DVI), and since then I've had… (tuilleadh eolais)

I'm still running Firefox under Windows 7. I've now connected a new monitor with a resolution of 2660 x 1080 using an HDMI cable (previously DVI), and since then I've had major problems setting up websites. the websites are only partially built and I have to reload several times. Can you help me?

Asked by joachim_koerner 5 mhí ó shin

Last reply by cor-el 5 mhí ó shin

McAfee malware added several days ago

McAfee malware has entered the firefox browser a couple of days ago claiming viruses have been detected & requires me to click on their popup to remove it. Additiona… (tuilleadh eolais)

McAfee malware has entered the firefox browser a couple of days ago claiming viruses have been detected & requires me to click on their popup to remove it. Additional warning follow and reoccur every couple of minutes. I don’t have McAfee Anti-virus software on my computer & have not installed any new software for some time. The anti-software I have works fine (Spybot & Microsoft Security Essentials) and detects no problems. The first application I initiate upon boot-up each morning is Firefox and that’s when the problem begins. It is somehow related to Firefox. I cannot find any processes in play.

I can open Chrome with no problems (however, Chrome no longer supports Windows 7. I’m using Windows 7 Pro. I tried all the free malware scanning programs suggested but nothing found.

I cannot find any link to Firefox Desktop Support as you suggested. Can you please forward this email to that support team.

Sincerely, [removed email and phone# from public support forum], Florida

Asked by roribe 3 mhí ó shin

Last reply by James 3 mhí ó shin

Embedded videos not playing after Firefox update, screen turns dark green

My Firefox browser recently updated to 115.11.0esr (64-bit), and now embedded videos won't play, I can initially see a picture, but instead of starting to play, the scree… (tuilleadh eolais)

My Firefox browser recently updated to 115.11.0esr (64-bit), and now embedded videos won't play, I can initially see a picture, but instead of starting to play, the screen turns dark green and I can only hear the sound. This happened once before recently, but then it seemed to fix itself after a week or two. How can this be fixed?

Asked by BMC 4 mhí ó shin

Last reply by cor-el 4 mhí ó shin