Firefox Community Forum

I've been using Firefox since forever but over the last couple of months, the auto translate subtitles (to English) hasn't been working when watching Youtube videos. There's a thread on the Youtube support site with nearly 40,000 posts of people with the same issue and tonight I was trying to watch a video where the hosts talk in Italian, so I use auto translate to English subtitles but no subtitles appear. It will show Italian language subtitles.

I've gone back through this Youtube channel's history trying videos I've previously watched from months/years ago when auto translate used to work but even they're not working now.

I decided to try the video in Edge browser and to my surprise the auto translate to English worked there. They also work in Chrome.

So what could be causing this issue on Firefox, which started about August time?

This is quite bizarre as I assumed all the processing/translation was done by Google/Youtube so in what way can Firefox be part of this issue?

To be clear, subtitles in the (foreign) language the people are speaking, works. Subtitles translated from that language to English (or other languages) has stopped working. Subtitles translated from that language to English IS working on Edge and Chrome browser.

Hi, Since three or four months, whenever I log into Outlook live, either on Mac or Windows PC, I get a security warning saying that the information will not be secure (Please see attachment.) When I log into the same account, from Edge for example, I do not get the warning popup. I really enjoy using Firefox and would love to continue but this case is worrying me a bit. Any idea to help? Thank you very much, Mathieu B.

Despite having the setting "Ctrl+Tab cycles through tabs in recently used order" selected, CTRL-Tab has suddenly stopped cycling tabs in the most recently used order. Firefox behaves as if the setting is disabled. This is the third time I've experienced this issue in the past year, and every time the only solution that worked was to create a new profile. It is exhausting to get a new profile back to exactly how the old profile was, and it's something I shouldn't have to do.

Scenario: I am on Windows 11 (though I think this has also happened to me on Windows 10), currently using version 146.0.1 (though this has happened on previous versions). CTRL-Tab cycles in the most recently used order just fine for several months, then it suddenly doesn't—this happens in the middle of an active session, i.e., not after a restart of the browser nor the computer itself. I have four add-ons, none of which control tab cycling, nor have I added/removed any add-ons nor changed any of their settings since their initial installation many months ago.

What I've tried:

• Disabling/re-enabling the setting (even though it is already checked)
• Disabling/re-enabling the config browser.ctrlTab.sortByRecentlyUsed
• Restarting Firefox normally
• Restarting with add-ons disabled—note that the issue persists even with add-ons disabled
• Disabling the setting, then restarting Firefox, then re-enabling the setting
• Restarting the computer

It's the same thing described in this Reddit thread. What else can I try?

All searches get blocked by reCaptcha, quoted as being caused by 'unusual activity on the network' After going through the "I'm Not A Robot" process the search is o.k., but this happens for every search. The problem does not exist if I switch to Chrome. How do I fix this?

Contributor note: See also /questions/1559565.

Hi I used to have my tabs on the computer when I turned it back on and now I don't. I also cannot find how to set the computer to do this. Can I get some assistance on this matter. Please email me with the instructions at [edited email from public community support forum] / Thank you. Sherril

Je n'arrive plus à marquer les pages d'un site que j'ai ouvert et que je veux conserver. Je constate cette anomalie depuis quelques jours seulement: qu'est-ce qui ne marche plus?

Unfortunately, Fusion does not work properly with the new Firefox. Firefox cannot be controlled using shortcuts such as H-headlines, E-input fields, B-button, insert+F7-link list, and insert+F6-heading list. Also, on most pages, you can't use Jaws controls like word-by-word reading or paragraph-by-paragraph reading, which is really limiting, especially with Outlook online. In Firefox 146, Jaws usually only recognizes the whole email as an image, and reading aloud only works if you use the mouse and navigate line by line, which is really hard if you're visually impaired. Since I don't want to give up Firefox permanently and am forced to switch to another browser, I am trying to get feedback to see if a solution can be found in the future so that I can continue using Firefox. If I notice any more errors, I will contact support again for assistance.

Best regards, Björn

Translated with DeepL.com (free version)

I have set Bing as my home page when I start Firefox (it has been this way for years). This morning when I started Firefox the Bing home page only partially loaded. The home screen picture of the day won't load and I can't search with it. The only thing that works is the other bookmark tab. I also have Bing in those tabs but the same thing happens when I try to start it from there. I have shut down and restarted my computer, still happens. I have downloaded the latest update of Firefox, still happens. I don't think doing anything with Bing will help, since when I try to start it from the saved bookmarks tab or type it into the address bar it still won't load. I also started Microsoft Edge and it loads fine from there. Although, I just started Chrome and the same thing happens there, it only half loads, so not sure what is going on. I am not tech savy, so am a little uncomfortable with deleting Firefox and re installing it myself. Not sure if I would loose all my saved bookmarks. Can you help.

Brock Thoman

When trying to access Facebook via the Firefox browser, the browser screen immediately grays-out and freezes? It is the only web site doing this, and it doesn't happen with other browsers. I have attempted to contact Mozilla technical support and their only response is to refer me to a forum, instead of providing actual technical support. I have reinstalled Firefox, I have created a new profile, I have cleared my browser history, emptied the cache, etc., yet this problem persists. How do I get actual, real Mozilla technical support from Mozilla for help with this issue, instead of being referred to a forum, or do I just not use your product due to lack of actual customer support? How do I contact an actual person at the Mozilla corporate offices about lack of real Mozilla customer support?

I have selected Microsoft Bing and DuckDuckGo tabs to be open when starting Firefox. With Microsoft Bing as the primary. However, Bing only displays a gray screen with a search bar, but doesn't work. I am using Windows 11.

There is a setting to disable updates and let me decide when to update.

That is great, but how do I disable update notifications from appearing in general?

Every time I open the browser, I get a pop up notification twice letting me know there is a new update.

Hi, Just looking into using Tab Groups. I can create a group, add or delete tabs from it, and the Save and Close Group. This Group is then visible to re-open from the List All Tabs option.

That is Great.

However, if I close Firefox, and re-open it, then that tab group has disappeared from the List All Tabs option.

Is that correct, or am I missing a setting somewhere ?

I am having trouble downloading documents. They never finish loading and if they do I cannot download them to a file. Also when I exit firefox it isn't closing correctly. It brings up the last session. It keeps telling me it is still running even though I am exiting.

It is extremely annoying that the shortcut tabs forces me to have shortcuts based on my search history

For example, the fact that I visited a website about how to make pasta does not mean that I want that on my home tab every day, I am not wanting to make pasta every single day and if I were to want to make pasta every single day I would most likely not need the recipe

But everyday I do want to access YouTube, so I do want my shortcuts enable. I won’t add it to my bookmarks since they are for more important purposes (also uncomfortable to reach in comparison to shortcuts which are right in the middle of the screen)

That is to say, it is extremely annoying that with the shortcuts enabled I am forced to either filled up all the possible shortcuts or getting shoved some unecessary shortcut recommendations down my throat

There clearly should be an option to do have shortcuts in the home tab but without recommendations based on your search history