Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist

firefox crashes on startup

i installed the latest version from the website, and it only opens for a split second before it crashes. no error message, it just closes before its even fully open. same… (tuilleadh eolais)

i installed the latest version from the website, and it only opens for a split second before it crashes. no error message, it just closes before its even fully open. same thing in troubleshoot mode: the troubleshoot mode popup only appears for a second, i dont even have time to read it before it closes. no error message. i tried a clean reinstall and nothing changed. i opened it in safe mode and it worked with no problems. i read that there are sometimes issues with avast, which i used to have, so i deleted the residual files i found in AppData and Program Files. still nothing. now the only antivirus/firewall software i have is windows defender (and i know that because windows defender keeps telling me haha), and i tried adjusting the windows firewall- still nothing. i would love to include a crash report ID, but there are no crash reports in the folder (photo attached), even though ive tried to open the app half a dozen times since reinstalling.

not sure if its relevant, but just in case- when i couldnt open the version from the website, i tried installing it from the microsoft store, and it actually worked fine at first. but shortly after i finished setting it up (it was probably open for less than an hour), it crashed and then it was the same- crashing immediately upon startup. i have since uninstalled it, in case they were interacting in a weird way, so now i only have the version from the website. i also have the mobile app on my phone and it works like a charm.

i consider myself pretty good at troubleshooting, but im completely stumped here. sorry for the long post, any guidance would be greatly appreciated

Asked by eliconrad21 4 lá ó shin

Last reply by eliconrad21 2 lá ó shin

This add on is not available in your country

I have a new laptop so needed to install an adblock. The search results page gave many choices. However, no matter which one I clicked on it said this page is not availab… (tuilleadh eolais)

I have a new laptop so needed to install an adblock. The search results page gave many choices. However, no matter which one I clicked on it said this page is not available in your region. Now how is that possible seeing as on my previous laptop and in the same region I could install the add on? I have had to use a VPN to install the adblocker. Please explain how regions prevent the installation and why it happens. Firefox is universal or so I thought.

Asked by pete_scott2 1 seachtain ó shin

Last reply by pete_scott2 5 lá ó shin

Bookmarks

Having a long list of bookmarks, I used to be able to scroll to the bottom, chose a bookmark there and after closing the page and opening bookmarks again, it has stayed f… (tuilleadh eolais)

Having a long list of bookmarks, I used to be able to scroll to the bottom, chose a bookmark there and after closing the page and opening bookmarks again, it has stayed focused around the last used one. Now, when I open bookmarks again, it has reverted back to the top and have to scroll all the way down again to the one I want. This happened since the latest update. I have not been able to find any solution in settings. Can anyone point me to a solution?

Best regards,

Asked by robit 1 mhí ó shin

Last reply by robit 5 lá ó shin

Getting [object promise] when copying from IT Glue.

Hello, Since the latest upgrade to 111.0.1 i am unable to copy and paste passwords from IT Glue. IT Glue has a button to copy details to clipboard and when I do a paste… (tuilleadh eolais)

Hello,

Since the latest upgrade to 111.0.1 i am unable to copy and paste passwords from IT Glue.

IT Glue has a button to copy details to clipboard and when I do a paste I get [object promise]

Asked by Alphanumbers 1 seachtain ó shin

Last reply by Alphanumbers 6 lá ó shin

error code: 0x800700002 when installing Firefox

I recently removed Firefox from my PC with the intention to reinstall it right away via the windows store, for the purpose of getting Firefox updates automatically. How… (tuilleadh eolais)

I recently removed Firefox from my PC with the intention to reinstall it right away via the windows store, for the purpose of getting Firefox updates automatically.

However, I have been trying in the past few days to install the app and am running into the same error as the installation begins.

I deleted any reminiscence of Mozilla folders from my C drive and ran deep cleaning of cache files on my PC and nothing helps. Please help me resolve this issue, I would like to keep using Firefox...

Thanks:)

Asked by guttman.yotam 3 lá ó shin

Last reply by guttman.yotam 3 lá ó shin

primary password not working as it should

I set a primary password but I found I can just press cancel button and then go to my gmail and open it without any prompt to enter password first. If my PC is stolen th… (tuilleadh eolais)

I set a primary password but I found I can just press cancel button and then go to my gmail and open it without any prompt to enter password first.

If my PC is stolen then any one can press cancel and open my email and other loged in sites

Asked by inageib 3 lá ó shin

Last reply by inageib 3 lá ó shin

FF 111.0.1 on Windows 11 Pro v 22H2 (Build 22621.1483)

This release changes the function of the 'wheel' on a mouse. Instead of scrolling up & down a page, it now 'zooms' in and out. Is this deliberate? Or, is it a bug? … (tuilleadh eolais)

This release changes the function of the 'wheel' on a mouse.

Instead of scrolling up & down a page, it now 'zooms' in and out.

Is this deliberate? Or, is it a bug?

Microsoft USB Basic Optical Mouse v2.0

Asked by IanM 6 lá ó shin

Last reply by IanM 6 lá ó shin

Firefox account 2FA not working

Hello! I'm trying to login on the developer hub, and it asks me to set up the 2FA, i follow the instructions, setting up the key that it gives me After that I do verify … (tuilleadh eolais)

Hello! I'm trying to login on the developer hub, and it asks me to set up the 2FA, i follow the instructions, setting up the key that it gives me

After that I do verify the code and it success, but it is stuck on saying "Two-step authentication enabled" and it does not do anything

I try again to press the button, it times me out so I wait 15 minutes, after that it says again it has been enabled, but I does don't do anything else.

If I reload the page I start from 0 with another code, and same behavior.

When using Google authenticator the code is wrong both entering the code and scanning the qr.

What am I doing wrong? Thanks!

Asked by marqdvex 5 lá ó shin

Last reply by marqdvex 5 lá ó shin

Emails from one sender contain images that are 2x screen width

Recently converted to Firefox. I routinely receive images from one sender that has a banner that renders two to three times the screen width no matter the screen size. … (tuilleadh eolais)

Recently converted to Firefox.

I routinely receive images from one sender that has a banner that renders two to three times the screen width no matter the screen size.

This issue doesn't occur on the Gmail Mobile app only while viewing Gmail on Firefox (The issue is not resident in Chrome).

way to limit the size of embedded / inline images when logged into gmail on Firefox?

Asked by laxdef69 4 lá ó shin

请帮助我 禁止使用 “拒绝跟踪”软件。因为 “拒绝跟踪”软件使 测试我是不是机器人的测试没有办法进行。谢谢 我的邮箱地址 :johnzh2015@163.com

请帮助我 禁止使用 “拒绝跟踪”软件。因为 “拒绝跟踪”软件使 测试我是不是机器人的测试没有办法进行。谢谢 我的邮箱地址 :johnzh2015@163.com Please help me to disable "DO NOT TRACK" software, which is preventing our robot test fr… (tuilleadh eolais)

请帮助我 禁止使用 “拒绝跟踪”软件。因为 “拒绝跟踪”软件使 测试我是不是机器人的测试没有办法进行。谢谢 我的邮箱地址 :johnzh2015@163.com

Please help me to disable "DO NOT TRACK" software, which is preventing our robot test from displaying.  

Thanks

Asked by johnzh2015 4 lá ó shin

NetFlix

I have having alot of trouble. I am unable to get Netflix to work in Normal mode of firefox. It will work in trouble shoot but not in reg mode. The page will not load all… (tuilleadh eolais)

I have having alot of trouble. I am unable to get Netflix to work in Normal mode of firefox. It will work in trouble shoot but not in reg mode. The page will not load all the way and than it locks up . I have done every suggestion that i have found and yet it still will not load and work. I have been trying to fix this problem for a week now. I have uninstalled and re installed 3 times now. and yet it still will not work. I have now gone to Edge to watch Netflix.

Asked by morgan19600 4 lá ó shin

Stylus scrolls rather than selecting text? How to drag-select with a stylus and select text?

Since the days of Go Corp.'s PenPoint and Windows for Pen Computing, I have been accustomed to select text by just dragging the stylus --- that no longer works --- for so… (tuilleadh eolais)

Since the days of Go Corp.'s PenPoint and Windows for Pen Computing, I have been accustomed to select text by just dragging the stylus --- that no longer works --- for some reason the stylus has now been dumbed down to be an 11th touch input which scrolls.

Why?

How can I get back the far more expressive behavour of drag-select text with a stylus and using touch when I wish to scroll?

As an FYI, I handed a stylus and my Samsung Galaxy Book 12 (running Windows Build 1703 which predates this change) to a technician at the local Best Buy and they had no problem selecting text --- when I challenged them to select text on a Galaxy Book 3 Pro 360 running Windows 11 using the stylus they were unable to to.

Could we please have an option to restore the traditional behaviour?

The fix suggested at:

https://support.mozilla.org/gl/questions/1353578

isn't directly available in Windows 11, and the equivalent setting:

Settings | Bluetooth & Devices | Pen & Windows Ink | Additional Pen Settings | Let me use my pen as a mouse when it's available

doesn't seem to work when it is enabled.

Asked by willadams 4 lá ó shin

firefox 102.9.0esr on windows cannot play mp4 from webcam images but google chrome can

I recorded USB webcam pictures with MJPG_streamer and converted them to mp4 using ffmeg -r 20 -pattern_type glob -i "*.jpg" -c:v libx264 test.mp4 Firefox complains "… (tuilleadh eolais)

I recorded USB webcam pictures with MJPG_streamer and converted them to mp4 using

  ffmeg -r 20 -pattern_type glob -i "*.jpg" -c:v libx264 test.mp4

Firefox complains "video can't be played because the file is corrupt" Google Chrome and VLC have no problems playing the file.

What options for ffmpeg do I need to create the mp4 files so that firefox can play them?

The firefox web console says: could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_DECODE_ERR (0x806e0004) Details: RefPtr<MediaDataDecoder::DecodePromise> __cdecl mozilla::WMFMediaDataDecoder::ProcessError(HRESULT, const char *): MFTManager::Output(2):80004005

This is what mediainfo shows for the test video: Complete name  : test.mp4 Format  : MPEG-4 Format profile  : Base Media Codec ID  : isom (isom/iso2/avc1/mp41) File size  : 421 KiB Duration  : 3 s 500 ms Overall bit rate  : 985 kb/s Writing application  : Lavf58.76.100

Video ID  : 1 Format  : AVC Format/Info  : Advanced Video Codec Format profile  : High 4:2:2@L3 Format settings  : CABAC / 4 Ref Frames Format settings, CABAC  : Yes Format settings, Reference frames  : 4 frames Codec ID  : avc1 Codec ID/Info  : Advanced Video Coding Duration  : 3 s 500 ms Bit rate  : 981 kb/s Width  : 800 pixels Height  : 448 pixels Display aspect ratio  : 16:9 Frame rate mode  : Constant Frame rate  : 20.000 FPS Color space  : YUV Chroma subsampling  : 4:2:2 Bit depth  : 8 bits Scan type  : Progressive Bits/(Pixel*Frame)  : 0.137 Stream size  : 419 KiB (100%) Writing library  : x264 core 163 r3060 5db6aa6 Encoding settings  : cabac=1 / ref=3 / deblock=1:0:0 / analyse=0x3:0x113 / me=hex / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=6 / lookahead_threads=1 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=20 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=crf / mbtree=1 / crf=23.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / ip_ratio=1.40 / aq=1:1.00 Color range  : Full Matrix coefficients  : BT.470 System B/G Codec configuration box  : avcC

Asked by ffsync5 6 lá ó shin

I can't open a new tab, it just moves back and forth, nothing comes up

I installed firefox and am trying to open the Vegas World sign in app and it's doing nothing in the tab, it will not come up. I'm so confused and technically challenged … (tuilleadh eolais)

I installed firefox and am trying to open the Vegas World sign in app and it's doing nothing in the tab, it will not come up. I'm so confused and technically challenged

Asked by lori.nesser 4 lá ó shin

Application Hang 1002

The program firefox.exe version 111.0.0.8468 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem… (tuilleadh eolais)

The program firefox.exe version 111.0.0.8468 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

- EventData

 AppName firefox.exe 
 AppVersion 111.0.0.8468 
 ProcessId 0x4850 
 StartTime 0x1d95cbcf48253c4 
 TerminationTime 23 
 ExeFileName C:\Program Files\Mozilla Firefox\firefox.exe 
 ReportId 1c17ea87-690d-49a3-953c-352884ba3cb8 
 PackageFullName  
 PackageRelativeAppId  
 HangType Unknown

Asked by dakula74 6 lá ó shin

two step authentication

I have bought a new computer and want to sync all my passwords and stuff. it is asking for the authentication code to proceed but i don't have it, how can i disable authe… (tuilleadh eolais)

I have bought a new computer and want to sync all my passwords and stuff. it is asking for the authentication code to proceed but i don't have it, how can i disable authentication code when it is asking for it to disable. don't know what or how to proceed? please help. -Mike M.

Asked by Mike 4 lá ó shin

Customize category list in Calendar

Calendar has 22 categories and an option to add Custom Categories. However, any custom categories I have added whilst editing an entry only seem to get saved in that entr… (tuilleadh eolais)

Calendar has 22 categories and an option to add Custom Categories. However, any custom categories I have added whilst editing an entry only seem to get saved in that entry, not in the list. If I need to use that category again I have to enter it again - every time! It seems logical to me that adding a category means it gets to stay in the list and I'd also expect that it would then be sorted apha-numerically.

Is it possible to edit the category list somewhere in FF?

Asked by iamjaydear 6 lá ó shin

Replace Firefox shortcut to the cool previous icon

I know I'm late to the party...just had a Windows 11 reset...ugh. No matter. What does tweak me is that shortcut that is a nasty box. And tiny. I've searched, but … (tuilleadh eolais)

I know I'm late to the party...just had a Windows 11 reset...ugh. No matter. What does tweak me is that shortcut that is a nasty box. And tiny. I've searched, but can't find a good solution...all I want...is the previous, very hip, Firefox icon. IS THERE A UPDATE OR HACK FOR THIS? Really, if the nice friends at Mozilla are watching, gang, please, next update...give us back the previous shortcut logo. At least a choice? Thanks!

Asked by Larry 20 uair ó shin