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Firefox hangs with some websites

Firefox hangs scrolling the newest models on Printables (https://www.printables.com/model?o=newest). The problems starts occuring several "pages" down the endless list. W… (tuilleadh eolais)

Firefox hangs scrolling the newest models on Printables (https://www.printables.com/model?o=newest). The problems starts occuring several "pages" down the endless list. While scrolling I open interesting models with shift+click. At first opening models starts taking several seconds and some time later I can't scroll further down. Firefox shows a notification: "This page slows down Firefox".

YouTube videos won't start playing (again after opening with shift+click). Sometimes I can get them to start by clicking several points on the timeline and sliding back to the beginning. At first everything is fine, but after several videos the problem starts.

Google Chrome doesn't show this behaviour, but I would rather stay with Firefox.

Asked by yveske 3 huaire ó shin

Last reply by willjoe24421 1 uair ó shin

Pocket Leseansicht

Good morning How can I turn off Pocket's reading view, I would like to always see the web pages in normal view. greeting Sascha Guten Morgen wie kann ich denn die Leseans… (tuilleadh eolais)

Good morning How can I turn off Pocket's reading view, I would like to always see the web pages in normal view.

greeting Sascha

Guten Morgen wie kann ich denn die Leseansicht von Poket deaktivieren, ich würde gerne die Webseiten immer in der normalen Ansicht sehen.

Gruß Sascha

Asked by Tholix 5 huaire ó shin

Facebook Video call error

Hi, I would just like to ask for support regarding an error I recieve when I try to do video call on facebook over your browser. I have attached a copy of the error. I h… (tuilleadh eolais)

Hi,

I would just like to ask for support regarding an error I recieve when I try to do video call on facebook over your browser. I have attached a copy of the error.

I have restarted both firefox and my laptop as well as ensured the camera and microphone are allowed for facebook but the error still persists.

This does not happen with the other browsers btw.

Hoping for a response on the matter.

Asked by chestersy.0315 2 lá ó shin

Last reply by Joshua Xiong 6 huaire ó shin

Blue border when clicking on links

I just noticed that websites are now getting a blue border when links are clicked [FF Version 103.0.2 (64-bit)] and the funny thing about it is that sometimes the border … (tuilleadh eolais)

I just noticed that websites are now getting a blue border when links are clicked [FF Version 103.0.2 (64-bit)] and the funny thing about it is that sometimes the border disappears ... but it comes back eventually. Anyone else having the same bug?

Asked by Cezar Ayran 16 uair ó shin

Last reply by cor-el 8 n-uaire ó shin

Recovery Key didn't restore saved browser info

Had to reinstall Firefox browser after OS crash. Used recovery key to access my Firefox account rather than resetting password because instructions said that way would p… (tuilleadh eolais)

Had to reinstall Firefox browser after OS crash. Used recovery key to access my Firefox account rather than resetting password because instructions said that way would preserve my saved logins, bookmarks, etc. But they're all gone.

Asked by mvdemkolar 13 uair ó shin

Receiving Emails in Foreign Language

Hi - not sure where to put this, but I am receiving emails in Italian, when my Language settings, both on my desktop and mobile settings are English. I am specifically re… (tuilleadh eolais)

Hi - not sure where to put this, but I am receiving emails in Italian, when my Language settings, both on my desktop and mobile settings are English.

I am specifically receiving the "New access to Firefox for Android" emails.

All in Italian.

I'm raising this support ticket from my desktop - not my phone.

Regards, Rob

Asked by Fasa 13 uair ó shin

Why does Yahoo Mail close right after I open an attachment (pdf, jpg, Word, Excel, etc.) only on Firefox?

Right after I open or save an attachment from Yahoo Mail while using Firefox, Yahoo Mail closes all of a sudden. This just started happening about 2 months ago, in June … (tuilleadh eolais)

Right after I open or save an attachment from Yahoo Mail while using Firefox, Yahoo Mail closes all of a sudden. This just started happening about 2 months ago, in June this year. I don't think I changed any settings.

Asked by edkurtzman 15 uair ó shin

Wall Street Journal not loading

I am a subscriber to the Wall Street Journal and last week Firefox stopped loading article comments. Now it has gotten worse and it only displays the first couple of line… (tuilleadh eolais)

I am a subscriber to the Wall Street Journal and last week Firefox stopped loading article comments. Now it has gotten worse and it only displays the first couple of lines of an article and then the rest is faded away. I run Windows 11 Home, version 10.0.22000, Build 22000 The Wall Street Journal works just fine, both the articles as well as comments, in Google Chrome. How do I fix this?

Asked by spreuvi 17 uair ó shin

Login Problems

1. I had problems logging in to a certain website with my account and my wife's account. Once I entered the credentials, the page asked me to accept a set of terms. When … (tuilleadh eolais)

1. I had problems logging in to a certain website with my account and my wife's account. Once I entered the credentials, the page asked me to accept a set of terms. When I accepted the terms, the login screen was displayed again, starting the process all over.

2. I cleared history and the problem went away.

3. I am very surprised by this. Can something in the history cause this behavior?

Thanks.

Asked by shakervc 19 uair ó shin

History - Recently closed windows does not have all of the windows I just closed

Hi, I'm running version 103.0.2 on Windows 11. I now can't just click and drag tabs around like I could before. Is there a way to do this? I also used to click and drag … (tuilleadh eolais)

Hi,

I'm running version 103.0.2 on Windows 11. I now can't just click and drag tabs around like I could before. Is there a way to do this?

I also used to click and drag tabs out of the browser too and open a new window, which I quite liked... again, is there any way to do this?

While I was messing around I closed all of my open windows. When I opened Firefox again I only had 3 of my open windows, rather than the 5 or so before. Is there any way to open these again?

Thanks, Naomi

Asked by naomi.brown 1 lá ó shin

I have a printer printing problem

when I select print FireFox opens in preview and it shows what I need to print except it skips the first page. It prints the header then skips to the next page to print t… (tuilleadh eolais)

when I select print FireFox opens in preview and it shows what I need to print except it skips the first page. It prints the header then skips to the next page to print the rest of the subject. That waste's my paper, Edge and Chrome prints it all ok. Can you tell me what I can do to correct it? I tried to send the files but it wouldn't up load them.

Asked by Robert Walls 1 lá ó shin

Unhappy with latest update

Hi, I updated to the newest version this morning and found that it has delete all my bookmarks and delete all my saved data including login and password details to all th… (tuilleadh eolais)

Hi,

I updated to the newest version this morning and found that it has delete all my bookmarks and delete all my saved data including login and password details to all the websites i use.

This is extremely annoying and makes me now not want to use your software. I got no warning about this, and it did not ask me to back up my data.

Asked by oliver.john10 1 lá ó shin

Sync Issue

Hi All, Today after years I have uninstalled the firefox and trying to login again due to computer slowness issues in Windows 11 FYI - I had lot of important bookmark,use… (tuilleadh eolais)

Hi All, Today after years I have uninstalled the firefox and trying to login again due to computer slowness issues in Windows 11 FYI - I had lot of important bookmark,username,password etc synced that I doesn't remember now

This time when I try to login it asks me to enter email when I enter my gmail it's fresh firefox nothing is synced everything is lost I observed this time it's a firfox account previously I used login with google account login with google that option is not coming up anymore can somebody please suggest how can I login with google account in firefox instead of entering gmail email address and firefox directly

Asked by Naved Khan 1 lá ó shin

Unable to access many sites, which I could previously

Until recently my browser accessed all the sites I have used for years and now I cannot access them. As an example the message I receive is "You don't have permission to … (tuilleadh eolais)

Until recently my browser accessed all the sites I have used for years and now I cannot access them. As an example the message I receive is "You don't have permission to access "http://booking.jetstar.com/au/en/booking/select-flights" on this server".

Reference #18.62052017.1660274157.1f6107dd Other sites like my banking site I can access freely on Edge but cannot on Firefox. No error message in that case, just says error try again. All this started after I loaded Norton. I have had them look at the system, and they have, but also point out that it is not them as I can access the site from Edge. I have looked at the help page and their are thousands of people with the same query but no fixes! As a long term supporter of Firefox I am disappointed that I now have to use Edge to do most of my business. HELP

Asked by arf112 4 lá ó shin

Last reply by jscher2000 - Support Volunteer 1 lá ó shin

How do I disable the "frequent" list when I right click the Mozilla shortcut in the Start Bar?

How do I disable the "frequent" list when I right click the Mozilla shortcut in the Start Bar? search the answer on the website, tried all the advises like change the br… (tuilleadh eolais)

How do I disable the "frequent" list when I right click the Mozilla shortcut in the Start Bar?

search the answer on the website, tried all the advises like change the browser.taskbar.list.frequent.enabled to false, and taskbar list to false. but it still shows list of sites i've visited when i right click the shortcut. please help

Asked by admin568 1 lá ó shin

Last reply by RobertJ 1 lá ó shin

Firefox Freezes when I copy links

Over the past few weeks, any time I copy a link, whether it's an email address or a URL, from within any page while using Firefox, FF will freeze? Pause? not respond.. fo… (tuilleadh eolais)

Over the past few weeks, any time I copy a link, whether it's an email address or a URL, from within any page while using Firefox, FF will freeze? Pause? not respond.. for 5 - 15 seconds. I've not done a reset yet.. Windows 11, 16GB RAM, 2GB Video, religiously updated and maintained laptop

Asked by BRAM SCOLNICK 1 lá ó shin

enable firefox touchpad gesture in windows 11

I would like to have the possibility to back and forward in firefox using the touchpad twist move, like for chromium browsers. I have read there are some gestures paramet… (tuilleadh eolais)

I would like to have the possibility to back and forward in firefox using the touchpad twist move, like for chromium browsers. I have read there are some gestures parameters in the about:config. What is the procedure to do in about:config for the twist fingers left and right do the back and forward stuff with laptop touchpad?

My OS is W11

Asked by thor94 1 lá ó shin

face book messenger

I cant connect to face book messenger i get this message: Something went wrong Try restarting Firefox or restarting your computer. For more troubleshooting suggestions, v… (tuilleadh eolais)

I cant connect to face book messenger i get this message: Something went wrong

Try restarting Firefox or restarting your computer. For more troubleshooting suggestions, visit our Help Center.

If the issue persists please let us know. Report an issue.

Asked by carolanne.b.martin 1 lá ó shin