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After the latest Firefox update, when I try to use gmail it keeps crashing.

I'm running Firefox on Win10 with no options to upgrade to 11. Since the latest firefox update installed, I'm getting a screen that says "Oops, something's wrong," and th… (tuilleadh eolais)

I'm running Firefox on Win10 with no options to upgrade to 11. Since the latest firefox update installed, I'm getting a screen that says "Oops, something's wrong," and then I'm kicked out of gmail. A screen asks about sending a report to Firefox, which I check OK for. Today this is happening about every minute to 30 seconds . What needs to happen?

Open 17 80

Facebook working in Chrome not Firefox

i go to chrome have no problem getting and keeping Facebook i have closed and enable the extensions removed some and it either does not work or takes for ever i… (tuilleadh eolais)

i go to chrome have no problem getting and keeping Facebook i have closed and enable the extensions removed some and it either does not work or takes for ever in the version of Facebook. . I keep checking if Facebook is down there are limited problems but i do not see the problems in Chrome. if this keeps up i will be going to chrome which i really do not want to

Open 12 129

can not copy and past in ebay descriptions . will work on edge

can not copy and past in ebay descriptions when trying to make a listing .Also can not type in the description box will work on edge trying to list but can not as i can … (tuilleadh eolais)

can not copy and past in ebay descriptions when trying to make a listing .Also can not type in the description box will work on edge trying to list but can not as i can put information in description box. Tried on edge works fine. turned off enhanced protection still same.

In during a search this problem has happen before after updates

Open 9 50

Sonograms in eBird are not playing.

Please help me release the cookie for eBird.org sonograms so that they are not blocked or tell me how to do it in plain, non-jargon English step by step. Nobody has answe… (tuilleadh eolais)

Please help me release the cookie for eBird.org sonograms so that they are not blocked or tell me how to do it in plain, non-jargon English step by step. Nobody has answered my requests for help with this. My advice from eBird was to use Edge or Chrome instead, which I don't want to do, especially. Surely there must be someone at Mozilla who uses eBird who can understand how frustrating this is.

Open 8 40

Virgin Media webmail no longer works

Hello, I'm seeking support to try to resolve an issue that has recently started happening. I can't be the only one who is experiencing this, so if this is resolved others… (tuilleadh eolais)

Hello,

I'm seeking support to try to resolve an issue that has recently started happening. I can't be the only one who is experiencing this, so if this is resolved others can benefit too. I'm not a complete novice, but neither do I claim to be an I.T. expert.

I use my ISP's webmail service to access my emails. I'm aware I could use an email client, but I prefer to access via a web browser and have done so for many years. About a week ago, I was no longer able to sign in to my webmail. I thought it may be a problem with my provider, so I checked using other web browsers - Safari on iOS which worked and Microsoft Edge (using the same internet connection, same desktop PC) which also worked and continues to work without issue. I can only think it must be something wrong with Firefox? I can access the sign in page as normal using Firefox and select my email address, but after attempting to login I always get the same error message:

Sorry, we can't sign you in just now

Don't worry, it's just a quick pause to help keep your account safe.

Instead:

   Use a device you've signed in on before
   Try again from a familiar connection
   If you're on a VPN, switch it off and have another go 

Still stuck? If this keeps happening, get in touch with us (quoting reference IDF-12B) and we'll help sort it.

I have 2 extensions installed in Firefox - Adblock Plus and Ghostery. I have already added the specific URLs to the allowed websites list (first is the sign in page, second is what it redirects to):

mail2.virginmedia.com oauth.virginmediao2.co.uk

I have searched around for possible solutions, to no avail. Virgin Media advise only signing in on their main home page, but I've never done this as its just another step and extra unnecessary clicks. I don’t want to constantly be bombarded with news, offers and promotions every time I want to check my email, so I only use the direct webmail sign in.

I have tried clearing cache, cookies, etc. Then I tried to refresh Firefox, none of which worked. I also tried uninstalling Firefox, then using CCleaner to perform a clean up and registry scan to fix any possible issues, followed by a clean installation. To my surprise, I was able to sign in to webmail OK. However, the next morning, I got the same error. The only other settings I have tried tweaking is adding exceptions to turn off "Enhanced Tracking Protection" and "Block pop-ups and third-part redirects" on those 2 web addresses.

Any suggestions or options to try would be appreciated.

Open 7 1

Can't log into Google account, redirects to "clear cache and cookies"

I am having the problem a fix was created for previously where attempts to sign in to my google account continually redirect to a request to clear cache and cookies. Have… (tuilleadh eolais)

I am having the problem a fix was created for previously where attempts to sign in to my google account continually redirect to a request to clear cache and cookies. Have done so multiple times, still can't log in. Can log in on Chrome so definitely a Firefox-specific issue.

We have resolved an issue with Google prompting users to ‘clear cookies and site data’ when logging in. A fix has been published, via Firefox remote settings that does not require a Firefox upgrade. Users will receive the update over the next 6hrs, if you would like to update immediately simply restart Firefox.

Note: The issue was related to CHIPS being enabled in Fx131, this feature has been temporarily disabled while we resolve the issues. Users who have disabled 'Allow Firefox to install and run studies' in Privacy & Security settings will need to enable to receive the update.

Open 7 10

iframe not displaying with FF148 (ManageEngine ServiceDesk plus)

Hello We use ManageEngine's ServiceDesk plus and all has been fine until Firefox 148 update was installed. The body of a request where we type details of a case or insert… (tuilleadh eolais)

Hello

We use ManageEngine's ServiceDesk plus and all has been fine until Firefox 148 update was installed.

The body of a request where we type details of a case or insert images now will not display anything. The data fields are fine, it is just the description box which appears to be iframe. Other browsers still work, but we prefer FF.

Thanks in advance - Terry

Open 6 100

Firefox is showing an outdated JSON file while Chrome displays the latest version.

Hi, I'm experiencing an issue with Firefox caching a JSON file. My website uses a JSON file to display dynamic values. After updating the JSON file on the server, Chrome,… (tuilleadh eolais)

Hi,

I'm experiencing an issue with Firefox caching a JSON file.

My website uses a JSON file to display dynamic values. After updating the JSON file on the server, Chrome, Edge, and other browsers immediately show the latest data, but Firefox continues to display the old values even after refreshing the page.

I have tried: - Hard refresh (Ctrl + Shift + R) - Clearing Firefox cache - Private Browsing mode - Confirmed the JSON file is updated on the server - Verified that Chrome and Edge display the latest values

The JSON file is requested using JavaScript from my website: Main issue on this page: https://bloxvalues.net/blox-fruits-value-calculator/ and other individul item pages too.

Could Firefox be aggressively caching the JSON file, or is there a cache-related setting or HTTP header I should check? Any suggestions would be appreciated.

Thank you. Qaamar

Open 5 10

Suddenly can't log in to certain sites

Has Firefox instituted a security setting that is interfering with commerce-related sites? Suddenly I can't log in to my credit union (gets stuck on "authentication" step… (tuilleadh eolais)

Has Firefox instituted a security setting that is interfering with commerce-related sites? Suddenly I can't log in to my credit union (gets stuck on "authentication" step), amazon.com (endless "transferring data" message during login attempt), and mutual fund sites (similar to amazon.com experience). These all are related to money/commerce. I've turned off Firefox's popup blocking and even explicitly allowed cookies for the sites. I did a Refresh to get rid of extensions that might be causing problems (even though there wasn't a problem a week ago on these sites). I've tried Firefox on a second computer for the credit union site and got the same behavior. Chrome has no problem with these logins, by the way.

Open 5 90

Charts are not loading now in Yahoo Finance

On Windows 10 Home I've been using Yahoo Finance to track stocks. After updating FF last week I have not been able to load graphs. I've tried refresh, reload, restart, re… (tuilleadh eolais)

On Windows 10 Home I've been using Yahoo Finance to track stocks. After updating FF last week I have not been able to load graphs. I've tried refresh, reload, restart, remove cache but any graph shows "loading" or is blank content. Every idea except delete FF and reinstall. Other browsers I sometimes use do load the graphs no problem. What else can I try, or is this a bug? Thanks

Open 4 40

TinyMCE editor keeps reloading

I am running Windows 10 on a desktop pc. I have Firefox for Windows 148.0. I am editing a website on Joomla 5.4.3. To edit pages in Joomla, I use the TinyMCE editor. Sinc… (tuilleadh eolais)

I am running Windows 10 on a desktop pc. I have Firefox for Windows 148.0. I am editing a website on Joomla 5.4.3. To edit pages in Joomla, I use the TinyMCE editor. Since today, whenever I open a page in the editor, the editor keeps reloading constantly which renders the editing impossible. After I close the editor, the browser seems to lag for 5 to 10 seconds, before returning back to its normal, problem-free behaviour. This behaviour is only happening in the Firefox browser, not in others on the desktop.

I switched to my Macbook, which still had Firefox for iOS 147.0.4 running. There the above mentioned behaviour didn't occur. But when I updated Firefox for iOS to 148.0 the behaviour did start to occur.

So, I guess it is a bug in version 148.0? How can this problem be fixed?

Open 3 150

BOT Protection Restricts Access To Some Sites

When I attempt to access some sites I get the attached pop-up. But when I follow the directions it says to try again. This doesn't happen with other browsers. Is it reall… (tuilleadh eolais)

When I attempt to access some sites I get the attached pop-up. But when I follow the directions it says to try again. This doesn't happen with other browsers. Is it really a protection or just a way for them to track me which is why I have Firefox?

Open 3 50

Cut and Paste not working on computer for Ebay descriptions

after last update stop working .if I use ctrl v it will paste in. When i try using the mouse it doesn't have paste in the block that pops up. I can click and paste in the… (tuilleadh eolais)

after last update stop working .if I use ctrl v it will paste in. When i try using the mouse it doesn't have paste in the block that pops up.

I can click and paste in the condition box but not the description box.

If I use edge it works. I don't want to use edge

I have also cleared cookies and cache

Open 3 70

Ynga Poker does not reload in firefox and shows" Sorry reload

Hello Firefox Support, I need your help with a problem in Mozilla Firefox. I play Zynga Poker on my laptop. Firefox is much faster than other browsers on my computer, but… (tuilleadh eolais)

Hello Firefox Support, I need your help with a problem in Mozilla Firefox. I play Zynga Poker on my laptop. Firefox is much faster than other browsers on my computer, but Zynga Poker does not load. It only displays the message "Sorry, reload." Reloading the page does not solve the problem. The game works in Google Chrome, but Chrome is extremely slow, making it difficult to play. Could you please help me find out why Zynga Poker does not work correctly in Firefox and how I can fix this issue? Thank you for your time and support. Kind regards

Open 3 10

Lately an online tool of a client I am using for years doesn't show scroll bars anymore

Has anyone reported this before? I am working as a contractor for a BigTech company. I am using an online platform/tool of theirs for several years now but after a recent… (tuilleadh eolais)

Has anyone reported this before? I am working as a contractor for a BigTech company. I am using an online platform/tool of theirs for several years now but after a recent update the work area doesn't show scroll bars anymore. That means I cannot scroll the editor window and can't go beyond the first page. This makes working (and earning money) almost impossible. As even for the tiniest edit I have to download huge tasks which is extremely time-consuming. An inquiry with my manager there indicated that other contractors on firefox experience the same issue. so they consider it a firefox compatibility issue of some kind. They gave me the advice to use Chrome, Edge or Safri instead. Well, I use firefox because I do not want to use Chrome/Edge... Don't know about Safari but my PC is on Windows... Any idea what can cause it and how to resolve the issue?

Open 2