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Media Feature Pack is installed but not used by firefox

I am using Windows 10 Enterprise N, Version 21H2 and installed the Media Feature Pack through the Optional Features tab. But even though other browsers have picked up on … (tuilleadh eolais)

I am using Windows 10 Enterprise N, Version 21H2 and installed the Media Feature Pack through the Optional Features tab. But even though other browsers have picked up on that and can play e.g. Twitch streams etc. appropriately, while Firefox still shows the `this video is unavailable or not supported in this browser` error message.

Asked by spma1 5 mhí ó shin

Last reply by cor-el 5 mhí ó shin

Suddenly, all my familiar Firefox settings across the top of the screen are gone! - File, edit,view,history,bookmarks,etc, Help!! I am lost!

I cannot open my familiar Firefox when I log on. The Firefox settings across the top are gone! It does not show " File,Edit,view,history,bookmarks,etc. Please help - I … (tuilleadh eolais)

I cannot open my familiar Firefox when I log on. The Firefox settings across the top are gone! It does not show " File,Edit,view,history,bookmarks,etc. Please help - I am lost (senior citizen, limited digital knowledge!

Asked by mws1 5 mhí ó shin

Last reply by cor-el 5 mhí ó shin

A Fix for connection problems, internet drops that users are having

People are having connection issues on firefox https://www.reddit.com/r/firefox/comments/x1um0o/browser_problems_after_1040_and_10401/ A fix for this is going to about:co… (tuilleadh eolais)

People are having connection issues on firefox https://www.reddit.com/r/firefox/comments/x1um0o/browser_problems_after_1040_and_10401/

A fix for this is going to about:config

network.dns.disableIPv6 and set to true

Disabling ipv6 is a fix, but is this safe?

I think mozilla team should look into what exactly is making ipv6 cause connection issues.

Asked by rayafe9776 4 mhí ó shin

Last reply by AliceWyman 4 mhí ó shin

Google sign-in pop-up persists after disabling

Hello Mozilla Support, Google sign-in pop-up persists after disabling it. I have searched the web for this solution, enacted them, but the problem persists even after I h… (tuilleadh eolais)

Hello Mozilla Support, Google sign-in pop-up persists after disabling it. I have searched the web for this solution, enacted them, but the problem persists even after I have turned off the feature in my Google account. (See my attached images.) Some posts have commented that the problem persists in the Firefox browser, but not in other browsers. Thank you for support.

Asked by DJ Dirk 1 mhí ó shin

Last reply by timestreasures 1 seachtain ó shin

New version added a toolbar icon for Extensions that can't be moved, removed, or hidden.

Firefox applied an update and now there is a puzzle piece icon on my toolbar for extensions at the top right. I have tried to edit my toolbar but that icon can't be moved… (tuilleadh eolais)

Firefox applied an update and now there is a puzzle piece icon on my toolbar for extensions at the top right. I have tried to edit my toolbar but that icon can't be moved, removed, or hidden and it's where my bookmarks icon usually is which is messing with my work flow a lot. I work very fast and have years of muscle memory of clicking the first icon at the top right to open bookmarks and now I keep opening extensions.

Asked by kodack 2 sheachtain ó shin

Last reply by cor-el 2 sheachtain ó shin

Vimeo videos freezing on fullscreen

I've recently been having troubles playing videos on Firefox. My school website uses Vimeo embeds, but recently when I've put the videos in fullscreen, after 4-5 seconds… (tuilleadh eolais)

I've recently been having troubles playing videos on Firefox.

My school website uses Vimeo embeds, but recently when I've put the videos in fullscreen, after 4-5 seconds it stops responding. The video freezes but the audio continues, and the controls don't come up when I move the mouse. I can press ESC to exit fullscreen, but the controls are still gone and the audio keeps playing. Then after a few more seconds I get the warning "This page is slowing down Firefox, to speed up your browser stop this page".

If I don't use fullscreen but instead zoom in on the page, it also freezes. If I try the same things with Edge it does not freeze. I also made sure that it was only affecting Vimeo videos, by testing with other platforms and other vimeo links.

I found previous reports of this issue, but all of them were either on Linux, or it was an issue with flash player, which is not relevant anymore.

Not quite sure how to debug this but I would be happy to provide further info. It's really important that it works again :/ Thanks in advance!

My repro steps: 1. Find a video on https://vimeo.com/watch 2. Play it and enter fullscreen 3. Wait around 6 seconds

Asked by Dyiing 2 mhí ó shin

Last reply by jonzn4SUSE 2 mhí ó shin

Videos won't play in Firefox, fine in other browsers

I seem to have that bug that was fixed a few updates ago where videos won't play. I have the latest version of Firefox. For example, YouTube will load and the page, prog… (tuilleadh eolais)

I seem to have that bug that was fixed a few updates ago where videos won't play. I have the latest version of Firefox. For example, YouTube will load and the page, progress bar and even subtitles will show, but the video will just have the spinning circle. I have tried videos on other websites (Facebook, Tumblr) and they won't play either.

I've uninstalled/reinstalled Firefox, refreshed Firefox, disabled all add-ons, allowed autoplay of videos/audio but nothing works. The videos all work on Chrome and Edge.

Asked by ejayneh 3 mhí ó shin

Last reply by info8565 2 sheachtain ó shin

PDF Editor

Trying to download, install or find the PDF Editor in Firefox. When i go to menu there is no "application" selection button. there is no PDF Button. There is no "Docum… (tuilleadh eolais)

Trying to download, install or find the PDF Editor in Firefox. When i go to menu there is no "application" selection button. there is no PDF Button. There is no "Documents" button to open a saved document on "Documents" Am i missing something? I am on auto updates so i should be using the current version of Firefox.

Asked by mbugosh 5 mhí ó shin

Last reply by cor-el 5 mhí ó shin

i cant open google and youtube

hi when i use lantern proxy, i cant open any site related to google! like youtube or gmail. but chrome browser can open them ! i love firefox and don't want to use anothe… (tuilleadh eolais)

hi when i use lantern proxy, i cant open any site related to google! like youtube or gmail. but chrome browser can open them ! i love firefox and don't want to use another browser What should i do? thank you

Asked by afish 5 mhí ó shin

Last reply by jonzn4SUSE 5 mhí ó shin

problem login to some website

1. I am getting the following error while login into one of the website using Firefox: We're sorry, an error occurred while accessing this site. Please try again lat… (tuilleadh eolais)

1. I am getting the following error while login into one of the website using Firefox:

     We're sorry, an error occurred while accessing this site. Please try again later.
 I can login using Edge browser. It is happening in last couple of days.

2. I am getting the 'Something went wrong, please try again' error while trying to order something with PayPal payment.

       The screen blinks for a moment and than I get the error message. 
   Last time it happened when ordering something from Staples.com
   It was ok when used Edge browser.

Asked by HL 2 lá ó shin

Last reply by Dropa 2 lá ó shin

Firefox linked my work gmail and my personal one, now my personal one is under an administator

As the subject says, I logged into my work gmail on my personal laptop, and since then my personal gmail (as well as every other gmail I used on this laptop BEFORE loggin… (tuilleadh eolais)

As the subject says, I logged into my work gmail on my personal laptop, and since then my personal gmail (as well as every other gmail I used on this laptop BEFORE logging into my work one) is now under this Administrator, on all devices. I've contacted the IT department and they said they only had my work gmail under their system. More digging around and I found it to be a cookies issue, as Google Chrome (even after logging in and out of all my gmails personal and work) was absolutely fine and so was Microsoft edge.

No matter how many times I fresh install, clear cookies, or change settings in Firefox, my personal gmail is still locked under restricted mode. Linked below is proof that Google doesn't recognize my account under restriced mode, yet Youtube still says I'm being managed.

I would like my google accounts back, and if I have to wipe all my Firefox data and abandon it, I will. I just don't want to use another browser

Asked by newlak778 1 seachtain ó shin

Last reply by jscher2000 - Support Volunteer 4 lá ó shin

Hide the extensions indicator in the search bar.

Ok so let's start this, I was just gonna use the extension called tabliss on firefox to make the new tab thing look better but now it constantly says in the search bar, E… (tuilleadh eolais)

Ok so let's start this, I was just gonna use the extension called tabliss on firefox to make the new tab thing look better but now it constantly says in the search bar, Extension and permission then the url.

Is there any way to remove this?

Ps: Check the image uploaded to understand what the problem is.

Asked by IXDYX 1 seachtain ó shin

Last reply by cor-el 1 seachtain ó shin

Playing video from my TV provider is killing my SSD.

My cable TV provider (ZIGGO, Netherlands) offers an extra service which makes it possible to watch TV with a normal browser, in my case FireFox 109.0 64b. You can watch '… (tuilleadh eolais)

My cable TV provider (ZIGGO, Netherlands) offers an extra service which makes it possible to watch TV with a normal browser, in my case FireFox 109.0 64b. You can watch 'live' and watch recent programs. Playing live gives only few amounts of harddisk write access. However (!!!) when I playback a recent program, Firefox writes 55 Mbyte/s to 2 caches on ..\AppData\Roaming\Mozilla and ..\AppData\Local\Mozilla. I was stupified when I discovered that 3 hours of watching recent programs wrote 1700 GB (1.7 TB) to my SSD by FireFox (according to Windows 10 Task Manager). This data is produced by FireFox since my 30 days usage of internet was only 30GB. I assume FireFox writes decompressed video to cache or something. I made a temporary fix by using symbolic links from ..\AppData to an old fashioned harddisk, which has a hard time writing, when looking "non live". I looked if ZIGGO installed some kind of plugin, but could not find it.

Asked by eofsfifx 1 seachtain ó shin

Last reply by cor-el 1 seachtain ó shin

Interesting issue with Costco Travel website

I'm planning my Spring and Summer travel season. On a recommendation, I tried to log into Costco Travel website. When I tried to log in using Firefox, the usual little … (tuilleadh eolais)

I'm planning my Spring and Summer travel season. On a recommendation, I tried to log into Costco Travel website. When I tried to log in using Firefox, the usual little circle of dots appears like the browser is trying to access the web site with no favorable results. It just keeps spinning and spinning. When I try to access the website using Microsoft Edge, the browser redirects me to the Microsoft website where I am prompted for a password. After getting the Edge website to like me, I get redirected again to the Costco Travel website and it works normally. When I log out and then try to log in using Firefox, I get the access issue again. It looks to me like Costco Travel needs some code from Microsoft Edge to work properly. Any ideas? I can always use Edge, but I prefer Firefox. Cheers! Paul

Asked by haveforkwilltravel 1 seachtain ó shin

Last reply by Dropa 1 seachtain ó shin

Always open links in new window not really working

Hello, so I "think" I have everything checked to open tabs in a new window. Issue is when they open they take over the window that I'm currently using. Is there a way to … (tuilleadh eolais)

Hello, so I "think" I have everything checked to open tabs in a new window. Issue is when they open they take over the window that I'm currently using. Is there a way to have regular link in my bookmark bar to always open in a new window?

Thanks

Asked by chad32 2 sheachtain ó shin

Last reply by willjoe24421 2 sheachtain ó shin

Unable to print in Firefox ESR 102.6.0 ... print preview icon just goes around and around

I am unable to print an email in Firefox ESR 102.6.0 since the last update. Worked on previous version. When I click on the printer symbol a screen opens and a wheel just… (tuilleadh eolais)

I am unable to print an email in Firefox ESR 102.6.0 since the last update. Worked on previous version. When I click on the printer symbol a screen opens and a wheel just keeps going around and around and says 'Preparing Preview' with no resolution. Tnx

Asked by bbakercpa 2 sheachtain ó shin

Last reply by jonzn4SUSE 2 sheachtain ó shin