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Case 145005

Good afternoon, If necessary, I am available to add more information about this case (145005), in English or Portuguese. Best regards, Ana Patrícia Paquete Visual Des… (tuilleadh eolais)

Good afternoon,

If necessary, I am available to add more information about this case (145005), in English or Portuguese.

Best regards,


Ana Patrícia Paquete Visual Designer

Asked by Ana Patrícia Paquete 44 nóiméad ó shin

Font size problems on websites

Using Firefox on windows 10 pro, 64 bit Since updating to Firefox 125.0.3 (64 bit) , I am getting all sorts of website problems with font sizes. Some are all extremely … (tuilleadh eolais)

Using Firefox on windows 10 pro, 64 bit

Since updating to Firefox 125.0.3 (64 bit) , I am getting all sorts of website problems with font sizes. Some are all extremely small like on google news, others have widely mixed sizes, extremely large and extremely small. Even on this page, support.mozilla.org, I have to zoom 250% to make it readable.

I tried troubleshoot mode and there is no difference. The problems are still there.

I tried the Edge browser and the problem is not there.

I didn't have this problem before the update. I tried adjusting windows and the screen dpi, but I can't find a solution. Just seems to make things worse.

Anyone else having this problem? Any suggestions for a solution ?

Asked by dee_veloper 8 n-uaire ó shin

Only display fully downloaded files in the download folder

Hello dear community, I have a program that continuously monitors the download folder under Windows 11 for a specific file and retrieves it. I download this file in Fire… (tuilleadh eolais)

Hello dear community,

I have a program that continuously monitors the download folder under Windows 11 for a specific file and retrieves it. I download this file in Firefox, but the said program gives an error.

I have noticed that when files are downloaded in FireFox, they already appear in the Downloads folder with the corresponding file extension with 0 bytes and these are then apparently swapped or merged with the .parts file.

The problem is that the mentioned program now tries to retrieve the unfinished file, which then leads to an error.

Does anyone know if it is possible to customize Firefox so that the file only appears in the download folder when the download is fully complete?

Many thanks for your help :D

Asked by Andrijan 3 huaire ó shin

No or slow connection with Firefox on Win 10, other browsers work fine and fast

I experienced problems with Firefox on different Windows 10 clients. The problems are only with Firefox, other browser like Chrome or Edge have no issues. The occasional … (tuilleadh eolais)

I experienced problems with Firefox on different Windows 10 clients. The problems are only with Firefox, other browser like Chrome or Edge have no issues. The occasional issues are that Firefox loads the websites either very slow (~ 30 to 60 seconds) or sometimes not at all. At the same time, other browsers like Chrome or Edge load the same websites fast and reliably.

All affected clients have a fully patched Windows 10 with the latest build, up-to-date Firefox versions, recent processors and plenty of RAM and I periodically clean cookies/website-data/cache/history.

What could be the problem and the solution?

Asked by sansibarius 3 huaire ó shin

Search Engine

I have made Firefox my default browser, and set Google as my default search engine. I'd like to keep it that way, BUT ... Every morning when I come to work and open my … (tuilleadh eolais)

I have made Firefox my default browser, and set Google as my default search engine.

I'd like to keep it that way, BUT ...

Every morning when I come to work and open my browser and begin to search .. Yahoo comes up .. or Bing ???? I delete them, and again set Google as the default ... BUT FIREFOX CONTINUES TO REVERT TO YAHOO, or BING SEARCH RESULTS  ?!?!?!?!?!?

Even when I deliberately open Google and search in Google .. the results appear and then suddenly, a new window pops up with Yahoo results, covering up the Google results????

How can I make Firefox respond to the default search setting I choose????

This is intolerable. If I can't get ride of Yahoo and Bing and all these other inferior search engines, then I'm going to go back to using Chrome.

Asked by Kevin 4 huaire ó shin

Question about Compatibility with SG Eats Reviews Site

Hi Firefox Support Community, I've been exploring the reviews on SGEats and noticed some performance issues while browsing the site using Firefox. The site has numerous … (tuilleadh eolais)

Hi Firefox Support Community,

I've been exploring the reviews on SGEats and noticed some performance issues while browsing the site using Firefox. The site has numerous high-quality images and interactive elements which seem to cause slower load times and occasional lag.

Are there any specific Firefox settings or extensions that could help improve the performance for such media-heavy websites? Would enabling or adjusting hardware acceleration settings make a significant difference in this case? Are there known issues with Firefox handling similar content-rich websites, and if so, are there any recommended troubleshooting steps? I appreciate any insights or recommendations to enhance my browsing experience on SG Eats and similar sites.

Thanks!

potential resources for addressing performance issues in Firefox:

Troubleshooting and tips to make Firefox faster How to adjust performance settings in Firefox Looking forward to the community's feedback!

Asked by Hanzala Saleem 6 huaire ó shin

Webcam reversed

The webcam video image is being reversed or being flipped horizontally when using the latest version of Firefox. This is not happening in other browsers. I reset Firefox,… (tuilleadh eolais)

The webcam video image is being reversed or being flipped horizontally when using the latest version of Firefox. This is not happening in other browsers. I reset Firefox, but the issue still occurs. Can you advise/fix please?

Asked by Peter G 6 huaire ó shin

How can I make different profiles appear in Sync as different entities?

Hi folks, I've searched, but I haven't found anything to help with this particular situation ... I love Firefox/Mozilla Sync and I use it a lot, but I've recently had a… (tuilleadh eolais)

Hi folks,

I've searched, but I haven't found anything to help with this particular situation ...

I love Firefox/Mozilla Sync and I use it a lot, but I've recently had a desire/need to set up a scenario that some may think perculiar - let me set the scene ...

  • Work PC running Firefox - 1 profile
  • Work VDI running Firefox - 1 profile
  • Work laptop running Firefox - 2 profiles (work & personal)

Mainly for the sake of sending tabs to the appropriate Firefox profile on the laptop, I want/need to be able to config things in Sync to treat those 2 profiles as being different entities. Currently, it appears that all profiles on a device (or within the same user profile on a Windows computer) are treated as the same entity by Sync.

Any ideas on how to achieve what if trying to do? Is it possible with Firefox/Mozilla Sync?

Thanks for your time.

BTW., for clarity, if it matters, the devices listed above are all Windows. FWIW., I also use FF on Android and Linux ... and MacOS.

Asked by Graeme 10 n-uaire ó shin

Ever since Firefox browser updated, my Home (specifically Shortcuts) has been glitching.

Ever since Firefox browser updated, my Home (specifically Shortcuts) has been glitching. They do not show up, no matter how many rows I add or subtract. Web search and R… (tuilleadh eolais)

Ever since Firefox browser updated, my Home (specifically Shortcuts) has been glitching.

They do not show up, no matter how many rows I add or subtract. Web search and Recent activity still works (to an extent) but Shortcuts? Never again. Please fix it ASAP.

Asked by petramarq666 19 uair ó shin

passwords

hello firefox support, i recently signed into firefox on desktop but now i cant seem to remeber the account password so after making a new password after clicking on for… (tuilleadh eolais)

hello firefox support, i recently signed into firefox on desktop but now i cant seem to remeber the account password so after making a new password after clicking on forgot password ,will i lose my bookmarks and ad-ons and all the customized settings? pls help me in this situation i dont want to lose my data pls .

Asked by Origin17 17 19 uair ó shin

browser slow6 or 7 minutes to change screens skrool bar works half the time fix website

slow browser takes long time to change screens & i have hi speed inernet & side skrool bar works half the time &stay loged in dont work makes you log in ev… (tuilleadh eolais)

slow browser takes long time to change screens & i have hi speed inernet & side skrool bar works half the time &stay loged in dont work makes you log in evertime fix website

Asked by raledj 20 uair ó shin

Open previous windows and tabs

OPEN PREVIOUS WINDOWS AND TABS is unchecked but upon startup firefox always tries to do this and I get an error message. Computer crashes, shutoffs, sleep mode and Firefo… (tuilleadh eolais)

OPEN PREVIOUS WINDOWS AND TABS is unchecked but upon startup firefox always tries to do this and I get an error message. Computer crashes, shutoffs, sleep mode and Firefox wants to go to my previous windows and tabs : I HAVE IT UNCHECKED FOR A REASON, I DON'T WANT TO GO TO PREVIOUS TABS.

Asked by charma_craven 22 uair ó shin

to turn off auto redirect

hi there, nowadays i am suffering a bad moment....because when i am trying to visit a website and trying to view an article the website automatically redirects to other s… (tuilleadh eolais)

hi there, nowadays i am suffering a bad moment....because when i am trying to visit a website and trying to view an article the website automatically redirects to other sites,,,, and this is very disappointed..

so now i am asking for a solution to turn off auto redirect..

Asked by Jibon Barman 23 uair ó shin

How do we disable QUIC with the latest ADMX or via registry entry on Windows 10

Hello, How can we disable QUIC with the latest ADMX or via registry entry on Windows 10. I see not settings under ADMX that can assist in doing so. I dont mind implemen… (tuilleadh eolais)

Hello, How can we disable QUIC with the latest ADMX or via registry entry on Windows 10. I see not settings under ADMX that can assist in doing so. I dont mind implementing a registry entry in GPO as well.

Thanks

Asked by joel.escutia 1 lá ó shin

Downloading video causes Firefox to close

Windows 10. Weird glitch. If I use Wondershare UniConverter's downloader function to download a video, as soon as the download starts, all Firefox open windows close. Th… (tuilleadh eolais)

Windows 10. Weird glitch.

If I use Wondershare UniConverter's downloader function to download a video, as soon as the download starts, all Firefox open windows close. This is a recent thing, the last couple of weeks or so. I have reinstalled Firefox and UniConverter. The first time I tried it after reinstalling UniConverter, all was well. But the same issue has shown up again. I have tried rebooting my PC to no effect.

Any bright ideas welcome!

Asked by HtP 2 lá ó shin

Problem with Mozilla Firefox webpage access

Greetings, Mozilla Community I'm contacting you to ask for help with a problem I'm having with Mozilla Firefox when attempting to visit the website https://proroofingcon… (tuilleadh eolais)

Greetings, Mozilla Community

I'm contacting you to ask for help with a problem I'm having with Mozilla Firefox when attempting to visit the website https://proroofingcontractorgreenville.com/. The website won't load, and I'm not sure if that's because of a technical glitch, incompatibility with certain browsers, or anything the browser may be obstructing.

Has anyone else had this problem or has advice on how to fix it? I've tried removing extensions and cleaning the cache on my browser, but the issue still exists.

Any advice or tips on how to navigate the website more easily would be much valued. I'm grateful for your support in advance.

Asked by Alblim Ubtel 2 lá ó shin

Remove time and date stamp from documents

I have scoured the web and read/tried everything. I cannot remove the time and date stamp from my documents. No matter what program/app they are printed from it shows up … (tuilleadh eolais)

I have scoured the web and read/tried everything. I cannot remove the time and date stamp from my documents. No matter what program/app they are printed from it shows up ruining my printing. I've tried unchecking the header/footer box. There's nothing in my brother printer set up regarding the date/time stamp. It has to be firefox. How do I fix this? I'm not a computer guru so I need details. I'm at my whits end! Thanks!

Asked by penngrad74 3 lá ó shin