Firefox Community Forum

Hi, following a recent update installation I have not been able to log onto BT Webmail to deal with my emails etc, it seems to go into a kind of loop and keeps showing a log in page quickly, then it disappears and reappears straight away again, does anyone have any idea why this is happening, I have checked the version and it's 137.0.1

When I started using Firefox today, I found that I can't always click to open links. Often right-clicking to open in a new tab works, but I've run into at least one case so far that doesn't.

Examples:

1. the link to go to the log in page for a medical practitioner - right clicking to open in a new tab didn't work, I was able to open it in a private window

2. a "confirm subscription" link in an email - I right-clicked to open it in a new tab

3. I'm logged out of my password manager (Proton Pass) or at any rate when I click on the Proton Pass icon in the toolbar nothing happens - normally it logs in, or if already logged in, then clicking the icon opens the vault.

My computer installed a Windows update yesterday. I haven't futzed with any settings in Firefox or my usual security & privacy extensions recently. Not sure how to start troubleshooting this - aside from turning all of my extensions off just to be sure one of them isn't causing the problem.

having trouble getting into url from Fox News. after entering my email to receive a link to sign into the page I want, the little circle just turns and does not move to the website I asked for. It was working and now it doesn't. Jim

Hi! I have been using youtube and all of a sudden, without me restarting firefox I'm loading a video and it shows this blank screen in place of the reader. The shortcut for full screen mode is not working and other shortcuts don't do much. I've tried some options like disabling every add-ons including Ublock origin and restarting, also disabled hardware acceleration and restarted, checking for firefox updates, and I think that's all I came up with. I tried to do researches online but couldn't find something that looked exactly like my problem. I still followed most of their troubleshooting.

As you can see on this screenshot the add-ons are disabled. The rest of the page works fine, even the comments. It's just the video, as if the reader was not there. Also to note that the videos accessed since this problem appeared are not in my youtube history, as if they were never read.

Have a good day

Hi there team! Since a Mozilla upgrade earlier this year, I have been unable to create a reply to certain posts made by folks I follow on Threads social media. It occurs about 20% of the time, intermittently yet consistently. When I seek to create a reply, the response window opens with a restricted field that does not allow me to enter any text. Please see the attached screen shot. It's just a box with no cursor. The restriction has never occurred when I'm on Edge or Chrome, only on Firefox. But I prefer Firefox. I am a senior who uses an IBM-clone desktop running Windows10 (contemplating Win11, but that's another story). I use standard Mozilla security settings for browser privacy. Firefox browser is current. I have attempted shutting down all ad blockers in isolation and in combinations attempting to rectify with no results. I am guessing I possibly have some setting out of whack, but I have no clue what this is called or how to fix this. Not a major issue but a continual annoyance and a puzzlement. Am I the only person who has this problem? Is it a Threads issue perhaps? (their help is non-existent). However the issue does not occur when I use Threads on my Android phone, and it has never occurred on Bluesky, Reddit, Facebook, YouTube or any other platform I access. Can anyone help figure this out please? Thank you! Regards, Lorraine the Inkenheimer Lorraine@inkenheimer.com

Windows 10 is on my laptop but firefox is showing windows 8. i need to have firefox version 124 or above for an online form-filling exercise

I'm not very techy anymore - alas - so please help me - in plain engligh - to sort this out

thanks in advance

I accidentally uninstalled firefox and need to recover passwords and bookmarks. Can this be done? I run an old dell latitude with Windows 10 and was trying to cleanup apps running in background at startup since it was running very slowly. At one point I saw 2 firefox icons. Uninstalled one and lost everything. Can you help me. Michael Evans