Firefox Community Forum

I cannot sign in to the New York Times today; on their main page it will not allow me to sign in to my account. I have called them, and apparently it is Firefox that is the problem. I can connect to any and all other sites. I can connect and sign in to the NYTimes from my iPad as well, so I believe it is the version on my Windows 11 laptop that is the problem. I've cleared all cookies and history, restarted my computer, re-booted my modem even, and closed my VPN, all to no avail. I have version 129.0.2, and it is up to date. It was working yesterday just fine. Is there another update coming to correct this?

Hello! I have been having certain visual bugs occurring within the Firefox browser, I do not know what's causing them but am hoping someone can help! Firefox keeps on adding or changing translucent white boxes to multiple websites, I have some from YouTube attached below but I've had this issue on multiple websites. I'm using an ARM architecture Surface Pro X and when I reached out to Microsoft they couldn't help me since the error was just in Firefox.

Hi, Hopefully someone can help. This started a couple of days ago. I'm actually trying to log in to my own account on Flickr. If I just input Flickr.com, the main front page loads, if I then go to log in, I get: "429 Too Many Requests You have sent too many requests in a given amount of time" on the screen. I've only hit enter once. As far as I can see this is the only site that does this BUT Youtube sometimes plays up, so maybe something is happening in the back ground with that. Might be totally unconnected.

I've tried using Opera (my main back up) and that loads my account just fine. I've tried turning off the extensions Adblock, No Script etc and the 429 error still pops up everytime I go to log in..

Any ideas? Anyone?

Thanks in advance. Graham

I've been researching for a long time how it’s possible to save a website as a PDF with Firefox by keeping the hyperlinks active. The applications that Firefox offers are inadequate. This means that if I want to save pages on different sites outside of the web search, they are not saved correctly as PDFs. There are applications that also keep hyperlinks active, but with the problem that the scaling of a page no longer corresponds to what it actually has. Alternatively, reference is often made to other browsers such as Chrome or Opera. I know it's running there as it should be, but I want to keep using Firefox. When I search on YouTube I only find trivial things like how to save a PDF in general. I already know how to save PDFs in general, but it is explicitly possible that hyperlinks also remain active which seems like nobody is interested in. This is a major problem. I just don't understand why something as trivial as an A4 sized page of hyperlinks requires 7+ hours of fruitless research? It seems like I'm someone who's only interested in simply having an HTML to PDF with active hyperlinks. Do any of you have experience with this situation? I would like to mention that I also tried wkhtmltopdf. But the conversion with this tool is cumbersome and is no longer necessary for “just a quick save”. My question: How is it possible?

Since the auto-update to version 128.0.3 (64-bit) two weeks ago, my Firefox crashes as soon as I switch over to a different programme. I am on Windows 10. Whenever I try to re-open the programme, I get the error message that Firefox is already running and if I want to restart or quit. Can you please deploy a fix for this? Thank you.

I had a Firefox update I believe last Friday 16th August. This resulted in a disastrous event whereby an error message displayed: error message 129. I finally managed to open a version of Firefox but I had lost all my bookmarks and open tabs. I also had to sign in to all existing websites which I had previously automatically had access to. The strange thing was that the version of Firefox that I had opened was from 2022 sometime because of the data that appeared. I am totally devastated by the loss of my bookmarks. :( What can you do to help?

Twitch, Youtube Live, Netflix, Kick... it seems any live streaming platform cannot play. I am running Linux Mint 21.3, Kernel 5.15.0. They work on a different browsers, they all also work on Firefox my laptop, which is also on the same OS and Kernel.

I have tried everything: installed ffmpeg, installed unrestricted ubuntu codecs, refreshed firefox (twice), uninstalled/reinstalled firefox, ive tried without extensions, yet nothing.

Cant for the life of me figure it out, im not sure if its my PC or Firefox on this machine.

Hi @ all, is there any way to open a website that i trzust inb, but that runs with an old TLS-version?

I tried to open the user interfaceof my D-LINK NAS via the IP-address and only received this error:

"Error: Secured connection failed

An error occurred when connecting to 192.xxx. The remote site is using an unsupported version of the security protocol.

Error Code: SSL_ERROR_UNSUPPORTED_VERSION

The website cannot be viewed because the authenticity of the data obtained could not be verified.

   Please contact the owner of the website to inform them of this problem.

This website may not support the TLS 1.2 protocol, which is the lowest version supported by Firefox.

More information... "

Good evening, For a few days I have this problem (probably with newest version (129.0/1). Each time i try to search something in a new tab by typing in search bar and pressing enter - it just will not proceed. The new tab just stays titled "new tab", doesn't proceed further until I press it few times (6-8 times) - then it loads the search engine with results.

It NEVER happened before. I am certain that I did not change anything.

Yours faithfully, Behemort

Hi, after upgrade of ubuntu to 24.04 i got into problems with using Firefox. I it running on x11 with proprietary nvidia driver, no matter of source package (snap or deb from the Firefox repository) and no matter of safe mode the Firefox gets frozen when clicking into any dropdown control in side page, the same happens when trying to open bookmark folder in the bookmarks panel or even the dialog that opens from the star icon in address folder that should add page into the bookmarks. When running on command line, in case of the snap version there are just some warnings of some missing css file, in case of the deb version it does not output anything suspicious. I was even trying to change the UI theme (qt) as well as GTK theme in case it makes any difference, but it did not... Thanks for any help.

The enter key only works for a short time in the search bar. Then it stops working, meaning I have to constantly restart. It's not any of my extensions. What is the problem? Is there any solution? Otherwise, Firefox is unusable for me.

Firefox has suddenly stopped being able to load any website. I am connected to the internet, Chrome and Safari do not have this problem.

I have tried the following:

• Restarted Firefox
• Updated Firefox
• Followed every instruction on the following site: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can
• Deleted and re-installed Firefox

The problem still persists. Any suggestions would be great. Thanks!

Is there a way to force FF to use HTTP/3? There are multiple instances (youtube, for example) when site says "alt-svc: h3", but FF ignores it and keeps using at best HTTP/2.

Hey mozilla, One of your user scammed me yesterday afternoon after hacked my telegram and withdraw my all crypto funds with the access of your mozilla browser .pls track and search the issue . Amd message me back if you need data .i will provide all the details .the location was shown in germany ..please please resolve it I’m in big loss and i hope you are helping me bring my money back .

When I copy something to my clipboard I can paste it into Firefox. Into web pages and also into the URL bar.

But when I copy something in Firefox, it does not go to the clipboard. The clipboard still hast the content which was already there.

Also strange: When I cut text in a textarea, input element or the URL bar, the text is removed. But it is not sent to the clipboard. When I cut and paste, the text I get is what was previously in the clipboard.

What could be the cause? How can I debug this problem?

I noticed that sometimes (not everytime) I had "Server Not Found" error on some of my website. Since i have a DNS server at home i thought it was probably related to that so I opened Wireshark to see what was happening.

to better understand I have 2 dns records

server.lan that point to 192.168.1.61 and *.mydomain.com that points to server.lan with a CNAME.

In wireshark i saw that generally firefox does A and HTTPS(TYPE 65) queries but sometimes it only does HTTPS.

In case of a Type 65 query my dns server only answers with the CNAME so server.lan The issue is that Firefox doesnt try to resolve the CNAME.

When firefox do both A and Type65 it seems to work probably because it takes the A answer wich contains both cname and the IP of the CNAME but when it doesn't do both it just stop after the HTTPS one without trying to resolve the CNAME.

Google chrome seems to always do Both A and Type 65 query.

I have downloaded and deleted Firefox a dozen times and history and cache and still it is not allowing me to have the Chose User Profile to pop up

I have been trying for the last 2 days to get the Firefox -Choose User Profile to come up and each time I add the below in the terminal

/Applications/Firefox.app/Contents/MacOS/Firefox-bin -P

I get

Alans-MacBook-Pro:~ alanbmillard$ /Applications/Firefox.app/Contents/MacOS/Firefox-bin -P -bash: /Applications/Firefox.app/Contents/MacOS/Firefox-bin: No such file or directory Alans-MacBook-Pro:~ alanbmillard$

So it states no such file or directory when Firefox is definately in the Applications folder

Any thoughts or suggestions? Thank you in advance

hi

i have left message on the community form regarding a issue with clearing history as its not letting me clear everything as soon as i click on it freezes up & not working can sort it out

2ndly its hard to get in touch with your crap support line can you also make it easier to get hold of your team rather going through 1000x pages, why is everybody not keeping any proper contact information you and google are same [edited]. exceptionally down the drain support. [edited] sort it out. or else i have to take further action.

For about two months, video quality has been persistently low for me on Youtube. Quality options are limited to 360p and I am unable to change it. Additionally, I am unable to play video on other platforms such as Vimeo, Pinterest and other streaming sites. Sites return errors such as 'Player is unable to play video at this time' or error code 102630. I have refreshed my cache and reinstalled Firefox and neither have resolved the issue. Notably, this issue does not occur on other browsers such as Chrome or Microsoft Edge. As far as I know my drivers are up to date and the Windows Media Feature Pack is installed, although it shouldn't be an issue seeing as sites work on other browsers. The issue also persists in troubleshooting mode. I've gone through the console and included images of some interesting errors that might be of use, although I don't have the technical knowledge to know what they mean. Please inform me if there is any other information I can provide that would help. Thank you!