Firefox Community Forum

I was using my account for sync my bookmarks, but i hope that was saved in my phone. After check CCleaner deleted all from my laptop, i realize that was also deleted from my mobile. ¿How i can recover all my bookmarks that was sync in my account?

After Windows crashed, I installed a new system and logged into Firefox using my account. But all my history, passwords, bookmarks were erased. I also went to my phone and everything was gone. I didn't erase anything myself. Is there any way to restore the previous state of the account? Are there any backups on the Firefox Sync server?

On Firefox browser, I cannot Copy a file in Studio Code Server (within Home Assistant). SCS is open in HA in a Firefox tab. I get the error popup "Unable to read from the browser's clipboard. Please make sure you have granted access for this website to read from the clipboard." "Learn More" links to https://code.visualstudio.com/docs/remote/codespaces#_how-do-i-allow-vs-code-to-access-my-clipboard-for-reading and the "How do I allow VS Code to access my clipboard for reading?" section. But I cannot find similar settings in Firefox's Settings menu.

Any suggestions please on how to resolve this? I'm sure I used ~ a year back to be able to Copy a file ok in VSCode on Firefox. Thank you.

Hello there. I had to recently wipe my computer on 4/12/2025. I forgot to sync my bookmarks and passwords. Is there any way I can possibly get these back? I don't know how far back Mozilla itself keeps files, I've been told they do but I'm not sure how far back.

Hey I changed my password before reinstalling the Windows but when I reinstall Firefox and logged in, all of my information was gone since Firefox doesn't back up after password change so I uninstalled Firefox since then because it was useless to me. I was looking through my files and I find that I still have the previous recovery code before changing password, can it be used to recover my passwords and bookmarks?!

I have always been logged into Firefox and I know that I had updated my bookmarks but recently I have re-installed my Windows and after logging into firefox all my bookmarks are gone. I don't have a html file and I can't 'upload' them manually.

I was hoping that they would be automatically updated after sign in... All I have are default bookmarks and the last 'sync' is showing today, which is after I re-installed Windows... Is there any way to get them back?

Any advice?

I am thinking about trying sync now that I have both a Windows and Mac computer. Each has a different set of bookmarks, so let's just look at that.

I create an account. I set up sync on my PC. I then sign in on the MAC. What happens to bookmarks?

I would hope that the first time the PC bookmarks are made identical on the MAC. Then, regardless of which changes in the future, the additon or deletion or d=editng of a bookmark is echo's on the other device.

Is my thinking right? Can I force thePC to be the first accurate listing of bookmarks? And everything else I choose to sync?

Thanks.

My primary PC died about a month ago, and the SSD is fried. I had it synced to both my phone and a secondary one, so no problem accessing things. I bought a new one online, and it just arrived. Then, when I tried opening all my tabs on my new PC, I found that they were no longer available, on either that one, or my other devices. This is new, because I had already recovered a few individual tabs to my phone previously, but I hadn't thought to open all 50-100 of them then since I was waiting on a new primary laptop. The device still shows up among the connected services on my account, but it doesn't show the tabs anywhere I could find, and since the SSD doesn't work I can't go into the files and manually port them over. Is there a way to solve this?

i reinstalled windows and re downloaded firfox i logged into my firfox account like a normaly doo to get all my data but non of my data is getting synced it always works but it is not working no i need my data i have my passwords to all my account on it pls help

You haven't provided an off switch for this "thumbnail preview image of the webpage" on my taskbar? I don't want anything dropping down from my task bar on hovering over it.

This is a new thing, that Firefox for some reason thought was a good idea. Mouse hovering on my taskbar, and have a drop down thumbnail preview image of the webpage?

Thank you all in advance...  :)

Hi, I had to reinstall my windows where I thought my Firefox would sync up upon reinstallation. However, nothing would sync up and the best I could do myself was to import pretty out-of-date Chrome data. When I to my firefox account and scroll to connected services I see my last PC name with its firefox login. Is there any way to recover that data and import to my current device? I read you kept sync data as encrypted data on your Mozilla servers, so I hope that's a viable solution.

So I had logged into this Firefox account, but while I was, I forgot my password. I needed to enter the correct code from the email, but I lost the recovery key; I needed to enter in the 2FA code from my phone, then I could now change the password. When I logged in, boom, bookmarks gone. Passwords gone, and browsing history gone. I was waiting for it all to sync, but it had probably synced the deletion of everything possibly. I have no idea what happened, but I do not believe my account was compromised, because I did not get any emails about any new logins. If it is encrypted, how can I decrypt it so I can get my stuff back? Thanks.

Hello, I just wiped windows and lost my bookmarks, passwords, and the like. I looked into the support options, as well Firefox profiles (about:profiles) but can't seem to get that data back. It's odd to me that it didn't sync because I also wiped windows last month and it recovered all of my data as soon as I signed into my Firefox account,so I was hoping that would happen again.

Any way to get this back?

Thank you.

My old laptop crashed and I don't know how to access my old bookmarks and passwords.

Trying to go through SYNC did NOT help ... still nothing.

I need someone to help me figure this out.

I last sync my data on 31, August,2025 and delete all password from the device now I only have my passwords and bookmarks etc all data sync to Firefox account. And today I tried to login back to get my passwords, I forgot the Firefox account password and reset the password by clicking on forgot password and reset my account password. But my all synchronized data , passwords, filling forms, bookmarks all gone and I had nothing left. Kindly give me my data and passwords back and if you need any verification from me that it's original me person. Kindly cleanse give me a backup of password as I really need them. My all PhD thesis , all data there and I didn't remember any passwords. What to do now. I am very much depressed please help me out

SOO! Mozilla is the browser BUT Outlook Hotmail is the messaging app. Did not know that. Assumed they were one in the same company. Over the years I somehow transitioned from Hotmail to Outlook which I assumed are one in the same. It appears my problem of inserting a picture into an email text lays with MS not Mozilla! How do I fix that? Can/should I switch to Mozilla Hotmail or is that automatically Outlook???

Inserting picture in email text does not work. When attempting to drag/Insert picture into email text, the message "The following files couldn't be attached: filename.jpg. Please try again later." appears. I have not been able to find a solution. The dragged/Inserted picture always ends up outside the email text box and cannot be moved into it. Firefox 133.03 64-bit is up to date on Windows 10.

Is there a MS forum like Mozilla??? I am not the only person having this problem.

Hello,

after a rollback of my home system I looged into my Mozilla account to find out nothing synced over from the previous version that was installed on the same machine.

How can I recover everything (priority on passwords)

Best, Sebastian

Hello, Today I performed a factory reset on my laptop (Windows 11). Before i did that, I checked if my Firefox account has synced all it's data, bookmarks, history etc. was checked and I pressed "sync" button. Then performed all of the actions connected with factory reset of a windows including partition removal. After that installed Firefox, logged in, but had to reset my password because it wasn't saved within my Bitwarden. Then synced and it turned out, that there is no saved bookmarks on my account. Is there a way to return my bookmarks?

Best regards, Karol Picher

Firefox has exceeded all previous mess-ups by upgrading itself today (apparently sometime when my battery went flat and was then left recharging), and this happened despite my account being set for 'upgrades to be only installed manually'. Now every bookmark, all passwords and all the settings of my Home Page have been erased. I have no 'restore point' to resort to as supposedly all this info is synced to the cloud. But I can find no method to retrieve any of these files let alone one to restore them. This is a nightmare. Please help.

For a long time, while the Number Lock light is "on" on my keyboard, Firefox does not recognize that it's on. This should be a basic binary. 0=0, 1=1. 1 should never equal 0.

I have to got into another program and type numbers there to get it to work. But it doesn't last. I hate it when I'm trying to do something quick and I have to fight with something that I should NEVER have to fight with.

How to I get Firefox to ALWAYS recognize that Number Lock is on when it is on?