Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Cartlannaithe

Synchronization failed

Hello Today, after installing the new Windows, I also installed the Firefox browser. But after I logged into my regular Firefox account, none of my previous account infor… (tuilleadh eolais)

Hello Today, after installing the new Windows, I also installed the Firefox browser. But after I logged into my regular Firefox account, none of my previous account information, including plugins, bookmarks, and passwords, synced. I used this account for several years and all my information was stored in it. please guide me.

Asked by Dovit 9 mí ó shin

Last reply by jscher2000 - Support Volunteer 8 mí ó shin

  • Cartlannaithe

Firefox can sync bookmarks but can't sync logins and passwords

Firefox can sync anything except logins and passwords between different devices. I have selected "Logins and passwords" at "settings-Sync-You are syncing these items acro… (tuilleadh eolais)

Firefox can sync anything except logins and passwords between different devices. I have selected "Logins and passwords" at "settings-Sync-You are syncing these items across all your connected devices", but it still dosen't work.

Asked by MaxST 10 mí ó shin

Last reply by cor-el 10 mí ó shin

  • Cartlannaithe

Synced Bookmarks are not showing up in Bookmarks Dropdown Menu

I am setting up an new computer and after installing Firefox on the new computer, I synced Firefox with my old computer. The bookmarks from my old computer show up in th… (tuilleadh eolais)

I am setting up an new computer and after installing Firefox on the new computer, I synced Firefox with my old computer. The bookmarks from my old computer show up in the Library under "Manage Bookmarks," but they are not showing up in my Bookmarks Dropdown menu. For the life of me, I cannot figure out how to display them in my dropdown menu.

Asked by kristinepotter 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

recover the saved password

Hi Team I have saved password in FF but unfortunately I have removed the saved password from one device .But it has removed from all my devices . Is there any chance to… (tuilleadh eolais)

Hi Team

I have saved password in FF but unfortunately I have removed the saved password from one device .But it has removed from all my devices . Is there any chance to restore the data for me .

Asked by chinmoya2u 9 mí ó shin

Last reply by abdulrazzaqsharif723 9 mí ó shin

  • Cartlannaithe

Firefox doesn't recognise my primary e-mail address for Firefox Account sign in, with message "Primary account e-mail required for sign in"

I use Firefox sync between multiple devices, including a desktop and a laptop on Ubuntu Linux. This is done through a Firefox account. Both Ubuntu devices mentioned run F… (tuilleadh eolais)

I use Firefox sync between multiple devices, including a desktop and a laptop on Ubuntu Linux. This is done through a Firefox account. Both Ubuntu devices mentioned run Firefox 108.0 for Ubuntu 20.04 LTS.

I'm signed in on this Firefox account on my laptop (from which I'm writing this message). I recently (some months ago) changed my primary e-mail, since I may lose access to the older e-mail account soon. Now, suddenly, on my Ubuntu Desktop I received a message that I need to sign in to sync. When I click on "sign in", it takes me to tab that lists my primary e-mail address and asks for my password. I enter the password that I know is correct (it is listed under my saved logins on this Ubuntu laptop and the e-mail listed is the primary e-mail address with which I am signed in on my laptop, writing this message; it is also listed on my Firefox account details as my primary e-mail address). I then get a red message on tab stating "Primary account e-mail required for sign in", despite the fact that it is with my primary e-mail that I am attempting to sign in! I've tried it multiple times, to no avail.

At least two other users have posted about related concerns this year: (see https://support.mozilla.org/en-US/questions/1368875 and https://support.mozilla.org/en-US/questions/1395902). However, nothing has been done to resolve this issue. I have followed all instructions provided for changing my primary e-mail address. This is definitely a fault on Mozilla's side and not mine. Please resolve this urgently, users risk losing vast amounts of data, through no fault of their own, if you fail to do so.

Asked by stefaan1 1 bhliain ó shin

Last reply by jonzn4SUSE 1 bhliain ó shin

  • Cartlannaithe

I need to syn my lap to my firefox account. Insturctions keep telling me to select Fire Fox Syn from my preferences and set up a Sync Account. But there is no choice visiable for opening Fire Fox Sync account.

Why I can't I see this? or where can I find it? Various Fire Fox sources say I need to set up an Firefox Syn account and that I can make a selection to do this in Firef… (tuilleadh eolais)

Why I can't I see this? or where can I find it?

Various Fire Fox sources say I need to set up an Firefox Syn account and that I can make a selection to do this in Firefox preferences. However this is no option for this available. There is a single option labeled sync but it doe does not synchronize my laptop to my account and none of my bookmarks etc are up to date.

Asked by Rollie 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

Is it possible to use Mozilla Sync without the email step?

I have 2fa enabled on my account, is there a way to skip/disable the third step where I have to enter a code from an email? It's already redundant with 2fa. Plus, the run… (tuilleadh eolais)

I have 2fa enabled on my account, is there a way to skip/disable the third step where I have to enter a code from an email? It's already redundant with 2fa. Plus, the runaround of "enter your email, enter your password, get email, enter the code, oops your password is wrong!" is irritating enough :) It just seems unnecessarily difficult.

Asked by glennmorse 2 mhí ó shin

Syncing algorithm of bookmarks kind of stupid...

I use synching between phone and desktop. I deleted some bookmarks on my phone and synced phone and desktop Firefox. I would expect that the deleted bookmarks also disapp… (tuilleadh eolais)

I use synching between phone and desktop. I deleted some bookmarks on my phone and synced phone and desktop Firefox. I would expect that the deleted bookmarks also disappear on my desktop FF under "Mobile Bookmarks", but nothing changes. Worse than that, after I added one more bookmark on my phone and synced, the deleted bookmarks showed up again on my phone. It seems the not deleted bookmarks on desktop are transferred again to my phone. This is actually not what I want...

Asked by Walter.Spermann 2 mhí ó shin

  • Cartlannaithe

Lost access to primary email

Hi, I come back to use Firefox and discovered my personal email was associated with an account I created 5 years ago with my professional email that has been destroyed s… (tuilleadh eolais)

Hi,

I come back to use Firefox and discovered my personal email was associated with an account I created 5 years ago with my professional email that has been destroyed since then.

In the Firefox account settings it says: "Access your account if you can’t log in to your primary email."

But if I try to "Make primary" my secondary email it asks for a confirmation code from the primary email which I don't have access.

If I want to remove my secondary email in order to use it to create another account, it asks for a confirmation code.

If I want to delete the account, it asks for a confirmation code.

It's hard to understand what the use of a secondary email if it can't be used when needed.

What are my option to be able to use my personal email (secondary email of an existing account). Doesn't matter if I have to recreate an account but my personal email is locked to that account.

PS: I have access to the Firefox account but can't access the primary email.

Regards,

Asked by Geoffrey 1 bhliain ó shin

Last reply by James 1 bhliain ó shin

New installed firefox is not sync with my older one

I recently installed Firefox on my new computer and when I tried to log into my account to sync browsing history, saved logins, extensions, etc., I realized that I forgot… (tuilleadh eolais)

I recently installed Firefox on my new computer and when I tried to log into my account to sync browsing history, saved logins, extensions, etc., I realized that I forgot my Firefox account password. After I reset my firefox account password, firefox is now not syncing any of my data.

New: Is it true that changing the Mozilla account password will cause the sync data to be lost? If so, why didn't I get any warning before changing the password? In the current state, if I log in the account on Firefox Android, will the information on the Android device be lost, or will the desktop Firefox sync with it? please guide me

Asked by Shaho Khedri 5 mhí ó shin

Last reply by jonzn4SUSE 5 mhí ó shin

  • Cartlannaithe

sync tabs sign in goes to page: " Blocked by Content Security Policy This page has a content security policy that prevents it from being loaded in this way."

Even though I am signed in to the main support page, attempting to sync tabs leads to the page "Blocked by Content Security Policy This page has a content security po… (tuilleadh eolais)

Even though I am signed in to the main support page, attempting to sync tabs leads to the page

"Blocked by Content Security Policy

This page has a content security policy that prevents it from being loaded in this way.

Firefox prevented this page from loading in this way because the page has a content security policy that disallows it." at the address: about:accounts?action=signin&entrypoint=preferences

what other ways are availabe to sync?

Asked by elvisbeatle 1 bhliain ó shin

Last reply by Mark Garvey 1 bhliain ó shin

Synching desktop and mobile Firefox bookmarks

I have a Firefox account in order to use the sync capabilities. After a sync between desktop and phone the desktop bookmarks are on my phone in an extra folder "desktop b… (tuilleadh eolais)

I have a Firefox account in order to use the sync capabilities. After a sync between desktop and phone the desktop bookmarks are on my phone in an extra folder "desktop bookmarks" and vice versa the phone bookmarks are in folder "Mobile bookmarks" in my desktop Firefox. Is this normal behaviour? I would expect them in one common folder to have a seamless synching.

Best regards, Walter

Asked by Walter.Spermann 2 mhí ó shin

Last reply by jonzn4SUSE 1 mhí ó shin

  • Cartlannaithe

how to reset Firefox profile

I want to do a refresh of my firefox profile for it was overwriten with another profile or it was combined with another profile. So how can I start from scratch without m… (tuilleadh eolais)

I want to do a refresh of my firefox profile for it was overwriten with another profile or it was combined with another profile. So how can I start from scratch without my current profile been overwritten by what is stored on the cloud.

Asked by Yale 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

Password location/Syncing

I save all my passwords in Firefox. I have just synced my Firefox browser with Firefox on my IOS device into the Firefox IOS app. What do I need to do to get my passwo… (tuilleadh eolais)

I save all my passwords in Firefox. I have just synced my Firefox browser with Firefox on my IOS device into the Firefox IOS app. What do I need to do to get my passwords to appear when I want to log into the respective websites?

Asked by smm1059 9 mí ó shin

Last reply by jonzn4SUSE 9 mí ó shin