Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist

Firefox sync not working/backup of all my bookmarks, saved passwords and other stuff just gone?

Reinstalled windows on my computer and installed firefox just now. Done this procedure multiple times, not new to me. What is however new, is that firefox seemingly wiped… (tuilleadh eolais)

Reinstalled windows on my computer and installed firefox just now. Done this procedure multiple times, not new to me. What is however new, is that firefox seemingly wiped my complete backup from my account in Firefox sync, theres nothing left and obviously I did not create a manual backup of all my Firefox data because I already did this procedure 5-10 times in the past.

I am absolutely furious right now, its not just the saved pages, many of which are needed for work, but also the countless number of saved login details.

I need help desperately right now before I completely uninstall everything Firefox related and never touch it again.

Asked by lucas.disselkamp 5 mhí ó shin

Last reply by Dropa 5 mhí ó shin

Missing Passwords

Hi there! I installed Firefox on a new computer, set up my sync account and don't have (or see) all my passwords. I had almost 300 passwords, now I have 60~ passwords on… (tuilleadh eolais)

Hi there! I installed Firefox on a new computer, set up my sync account and don't have (or see) all my passwords.

I had almost 300 passwords, now I have 60~ passwords on my new PC.

Can anyone help me?

Asked by Manoela Pi. 5 mhí ó shin

Last reply by cor-el 5 mhí ó shin

How to set 'primary' computer when syncing 2 existing firefox accounts

Hello, Last time I attempted to sync Firefox on my existing PC and Laptop, I ended up with only what was on the 'minor' of the 2 devices. How do I do the initial sync to … (tuilleadh eolais)

Hello, Last time I attempted to sync Firefox on my existing PC and Laptop, I ended up with only what was on the 'minor' of the 2 devices. How do I do the initial sync to ensure that the settings on my PC, my 'primary' computer, are moved to the Laptop (the secondary computer) and not the other way around? Thanks Chris

Asked by chris119 5 mhí ó shin

Last reply by cor-el 5 mhí ó shin

Redid my computer, Reinstalled Firefox. And Profile and Bookmarks were Wiped

When I reinstalled firefox, I had a complete sync on my Tablet (chrome), and my phone (Android). I signed in using Authy as the MPA. my account came back as blank. … (tuilleadh eolais)

When I reinstalled firefox, I had a complete sync on my Tablet (chrome), and my phone (Android).

I signed in using Authy as the MPA. my account came back as blank. I thought wierd. Then signed in again to my phone, It was also blanked, even though it showed previous website visits than no longer were in the profile.

I know have one device (Chrome book). with a complete profile and book mark list, along with passwords etc. Dont wanna sync, as it will wipe that as well. How can I get it to populate correctly.

From Chrome to Android etc.

Asked by Steve 5 mhí ó shin

Last reply by cor-el 5 mhí ó shin

Where is the data for Firefox Home page stored?

Clean Windows 11 install, but I have the previous one backed up. Since sync doesn't restore the frequently visited sites on the home page, where can I find the data to co… (tuilleadh eolais)

Clean Windows 11 install, but I have the previous one backed up. Since sync doesn't restore the frequently visited sites on the home page, where can I find the data to copy over myself?

Asked by sintek 5 mhí ó shin

Last reply by cor-el 5 mhí ó shin

Inbox does not display

When I refresh my inbox, the items appear and then immediately disappear. All of my folders are still visible and when I open a folder, I can see all of the items and th… (tuilleadh eolais)

When I refresh my inbox, the items appear and then immediately disappear. All of my folders are still visible and when I open a folder, I can see all of the items and they do not disappear. I am running MS Outlook on a Macbook Pro with macOS Ventura 13.3.

My inbox is visible on both my iPhone and iPad. It is only on the MacBook that the inbox disappears.

John



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS and not iOS.

Asked by jrwecker 5 mhí ó shin

Last reply by jonzn4SUSE 5 mhí ó shin

firefox sync

No pages explain what sync really is. I would assume the data stored on firefox central for my account would be compared to the data (bookmarks in particualr) on the dev… (tuilleadh eolais)

No pages explain what sync really is. I would assume the data stored on firefox central for my account would be compared to the data (bookmarks in particualr) on the device and that the 2 lists are shared equally so both end up different from the start but the same as each other. Now I dont know and help pages do not discuss what sync actually does!

So my laptop went crazy today and the bookmarks listed suddenyl all point to totally different webpages, some of which I had visited recently but not bookmarked. It follows I have lost my bookmarks then. So I used sync, thinking it would restore my bookmarks correctly but it did not - it seems to have uploaded the new false bookmarks to Firefox, which in turn downloaded them to my other devices so, thanks to Firefox sync, I have effectively lost dozens of bookmarks across all my devices and I cannot find help which is useful.

Is there a way to restore those devices to the bookmarks stored yesterday?

Asked by andypetty339 5 mhí ó shin

Last reply by cor-el 5 mhí ó shin

Edge Case for Data Loss (Firefox Settings, Extension Settings, Sessions)

Labelled as "Firefox Sync" as it may be involved, as the only preserved data is seemingly what comes through firefox sync. Hi all, My C drive filled itself with 50GB o… (tuilleadh eolais)

Labelled as "Firefox Sync" as it may be involved, as the only preserved data is seemingly what comes through firefox sync.

Hi all, My C drive filled itself with 50GB of Crusader Kings 3 crash logs.

While the drive was (unknowingly) full, I opened firefox. Firefox was...wonky...and instantly I could tell something was wrong, as my speeddial homepage was missing all the sites. My best guess is that, in the worst timing ever, firefox sync chose this time to sync. I immediately cleared space on the drive, and restarted firefox. No extension data recovered. I restarted the PC. No extension data recovered.

I began following Firefox troubleshooting steps, such as checking about:profile. Other profiles are present, but each lacks any extensions or extension data. I widened my search with Everything, to search everywhere for any waylaid installs or profiles that may hold backups. Specifically, prefs.js, extensions.json, firefox.exe (incase I was somehow running a non-default install location) or any sign of other installations. I did find some hits, but none had extensions installed.

Perhaps useful, my FF profile weave folder is populated with many CORRUPT files, and the 'failed' folder lists addons, bookmarks, clients, extension-storage and prefs from it's most recent sync. Perhaps this is the result of trying to write to a full disk?

This is mostly an exercise of curiosity now, as the developer of Group Speed Dial (Juraj Mäsiar) helped me recover from their own backup system seperate from the Mozilla Preferences. I have an easy way to see if any backup file has the correct data, as I have many settings that are instantly visible.

Useful info: Antivirus - None added (Windows Defender) FF Version - 111.0.1 (64-bit) Profile - default-release

(Moz Helpers, the remainder of this post is irrelevant, and purely to help future travellers) If a weary traveller comes across this post in the future, I gift you my knowledge from the year 2023 of Group Speed Dial. At this time, the way you access the backups on your system is to navigate to the Group Speed Dial homepage. If you are on the default homepage, you should find the option to set it as New Tab or Homepage in Firefox settings. Next, as you face the oblivion of an empty dialler page, click the Burger Menu (top-right for me) for the extension. NOT the firefox burger menu, the one as if you were clicking a menu in a website. For me, the Fourth option is History/Backups. This is a new-ish feature from the developer, so don't be surprised if it move around...be they seem very proud of it, so I imagine it lurks somewhere!

If you just want to recover your extension list, at this time you can find a complete list of everything by examining extensions.js, extension-settings.js and extension-preferences.js. There is a tool online for helping parse into a human readable table, but I would not rely on it, and instead look into a generic JSON formatter to make the data human readable. The site is jeffersonscher.com, which has a extension file reader here https://www.jeffersonscher.com/ffu/extensionsjson.html

Have a nice day all!

Asked by firefox.92vtv 5 mhí ó shin

Last reply by cor-el 5 mhí ó shin

sync between 2 laptops: does not seem to work at all

I first created my FF account on the oldest laptop, then also logged the 2nd (new) on the same account. There is no option that I can find from the account, to export th… (tuilleadh eolais)

I first created my FF account on the oldest laptop, then also logged the 2nd (new) on the same account.

There is no option that I can find from the account, to export the selected sync items from one, or to import them onto the other (I need to overwrite the few data there). I could not find such option within FF menu either.


Side issue: at one point, an option was visible to replace the default device names in the account... then when I wanted to do it, that option did not seem to exist any more. Do I have to remove those devices from the account if that was a one-time only option, and how?

Asked by serenity_guild 5 mhí ó shin

Last reply by cor-el 5 mhí ó shin

Data lost

Hello, I changed my primary email on Firefox account and remove the old email. Problem is that I just login on the email and all the info is gone and I can't login on th… (tuilleadh eolais)

Hello,

I changed my primary email on Firefox account and remove the old email. Problem is that I just login on the email and all the info is gone and I can't login on the previous email because seems that doesn't exist(says I should wait 15min before trying to login)

Asked by luiscosta.lf 5 mhí ó shin

Last reply by Dropa 5 mhí ó shin

Retrieve settings after accidentally syncing my work and personal computers

After the most recent FireFox upgrade my personal computer settings were implemented on my work computer. I have removed the sync option but how to I get the old settings… (tuilleadh eolais)

After the most recent FireFox upgrade my personal computer settings were implemented on my work computer. I have removed the sync option but how to I get the old settings?

Asked by paulajflack 5 mhí ó shin

Last reply by Dropa 5 mhí ó shin

My passwords between Android and Desktop don't sync.

Hi, I have read through some of the past similar issues with passwords not syncing across devices and the only official answer I seem to find from the Firefox team is t… (tuilleadh eolais)

Hi,

I have read through some of the past similar issues with passwords not syncing across devices and the only official answer I seem to find from the Firefox team is to "manually or force sync"...

However that does not work. I have just saved a new login on my mobile, I have manually synced or "sync now" on both my mobile and desktop, restarted both devices and still...this login does NOT appear on my Desktop.

So please help! For all I know there could be other logins saved on my mobile that don't appear on my desktop and vice versa.

I do not want to uninstall Firefox.

Kind Regards, Alex van der Merwe

Asked by avdmerwe33 5 mhí ó shin

Last reply by cor-el 3 mhí ó shin

browser update deleted all my data with bookmarks

I have no access to all my bookmarks and the damn backup folder is empty, what kind of trash is this, I need this for my work and not even the search history is avalable,… (tuilleadh eolais)

I have no access to all my bookmarks and the damn backup folder is empty, what kind of trash is this, I need this for my work and not even the search history is avalable, no more damn firefox, let me know if there is any way to get back that bookmarks and browser data since I have no way of retrieving any of the cinfidental accesses I need to perform my job

Asked by danielthimm81 5 mhí ó shin

Last reply by cor-el 5 mhí ó shin

how to reset Firefox profile

I want to do a refresh of my firefox profile for it was overwriten with another profile or it was combined with another profile. So how can I start from scratch without m… (tuilleadh eolais)

I want to do a refresh of my firefox profile for it was overwriten with another profile or it was combined with another profile. So how can I start from scratch without my current profile been overwritten by what is stored on the cloud.

Asked by Yale 5 mhí ó shin

Last reply by cor-el 5 mhí ó shin