Fóram Tacaíochta Firefox

hello

I just lost all my data on account of Firefox , after log in i dont have any passwords/history and all my bookmarks. Please can You help me ?

Thank You

Regards Cezary Salata

Hi, I did a clean install from win10 to win11, then installed firefox and logged in to my account but it havent synced anything? All my saved passwords and bookmarks are gone!?

Can someone please help me get them back! Does anyone have a solution for this?

Read something about that a backup is saved on your computer? Isnt saved to a cloud? Thats what a thought! I have done a clean install on a new drive, old drive i already wiped aswell! Doesnt have a windows.old dir or anything.

Please tell me everything isnt lost!

Best regards Gabriel

Hi there, I'm hoping someone can help with this. I recently signed into a shared computer with my personal Firefox account, and it automatically imported all my history, my browser extensions, and bookmarks, including personal/secure information that I wouldn't want on a shared computer. I tried signing out and deleting the sites and login information, even going so far as to completely delete all of my browsing history and cookies and signing in with another account, but all the supposedly deleted history and logins and extensions were then transferred to this second account. I have deleted all my data, even uninstalled and reinstalled Firefox, and all the data from my personal account keeps haunting me as suggestions when I type in the task bar or suggested usernames when I log in to websites. How can I actually delete this information so it's not on a shared computer? Thank you!

Hello,

I have not had any problems with Firefox sync and passwords until recently. I used to use Firefox on desktop, on an iPad, and on an android, with no issues accessing my passwords. Recently I replaced my android phone with an iPhone, and after signing onto Firefox sync on said iPhone, the list of my passwords was accessible on the iPhone, but when i used it for auto-fill, it would only load the username, but not the password. This caused no issue with Firefox sync on desktop or iPad however, so I just let it be. However, after 3 months of no issue, when I open both my iPad and desktop today, all my old passwords are gone, and replaced with the few passwords I directly saved with Firefox on my iPhone.

i have tried restoring my old Firefox profile using backup software to access older files, but I am unable to regain my passwords this way. I have tried using profile data from several date ranges and that has not helped either. The issue seems to lie with Firefox sync with iOS, but I am at an absolute loss on how to resolve this, so any help at all would be much appreciated.

Hi I use Firefox on 2 mac and 1 IoS device. The passwords or saved logins don't seem to sync across devices, even though they are all logged in via my account. Kindly advise.

Good morning!

Since v112.0.2 my Firefox logged itself out of Sync and will not allow me log back in. When I click the "Sync and Save Data" in the pulldown menu, the page spinner just spins and spins. The login page never loads.

Oddly, I couldn't even login to my Mozilla account here to post this. I had to use "Ungoogled" Chromium to load the page. I've never had any Sync issues with FF, that I can remember. This just "appeared" with v112.0.2 and continues with v113.0.

I did try to access the Sync login page while in Safe (Troubleshooting) Mode... no difference, though; same spinning spinner.

I'm running Slackware Linux on a desktop computer. No other changes have been made on this system other than upgrading from FF v112.0.1. to v112.0.2. This is when the Sync issue started.

Any ideas? Any assitance would be very much appreciated. I could just go to Chromium full-time, but I would not want to do that. I've been a Mozilla browser user for 23 years. The Chromium is only on my system as a backup browser, along with SeaMonkey. Yeah... I have a Seamonkey. :)

Anyway, thanks in advance for any help/ideas to allow me to troubleshoot/resolve this.

Regards,

~Eric

Hi,

On September 15, 2022 I created this thread here on Firefox Support Forum and now I finally have an answer to the question, but as we can see my thread was archived and I can't update anything, so I decided to create a new thread just to mark my previous question as solved and bring it an answer.

I contacted Mozilla Firefox developers and got a response: Firefox is no longer integrated with Gravatar. Considering this, I can tranquilly say there is no bug or problem with my account as I thought. It's a pity that Firefox no longer support Gravatar integration, and even if I use an old version I will face the same "issue" because the Gravatar integration was a online feature linked to the Firefox account*, not to the browser itself.

Info source: https://github.com/mozilla/fxa/issues/15665

- - -

Admins can now archive and close this thread, I only ask to keep it online to help who may need this information in the future. Thanks.

• Actually I made a mistake when I wrote this, the Gravatar integration was an online feature linked to the Mozilla account, not Firefox. James explained the distinction on #4 post of the current thread.

Last edit: On January 31, 2023 I created this thread on r/firefox but no one answered precisely. This current thread here on Firefox Support Forum also solves what was asked on reddit. The thread created on January 31, 2023 and posted on r/firefox was archived as well, like what happened to my thread with the same theme here on Firefox Support Forum, then I also created a new thread on r/firefox to mark my question as solved.

Hi

I am a web dev, and need FF help on this. All of my sync data is gone, I sign out and back in twice, I checked the profiles there's only one, all of my bookmarks, plugins & extensions everything is gone. Please I need those bookmarks some of them were very important to me I can't lose those.

Back-story: I recently want to try two distro that I had been on my list from quite a while now, VanillaOS & BlendOS, I worked on those for 3 or 4 days, before switching back to Arch, on both of them everything was working fine, I had all of my data. On Arch I had to reset my password because I forgot. Then the issue started, at first I thought maybe my internet was slow or something but now on the 2nd my data is still not synced.

I even signed out and back in, I checked the profiles(screenshot below). What should I do?

yesterday my main computer died - I am trying to work with 2 others (newer actually) - I can get firefox to sync on one of them but not on the other

I tried to delete firefox and put it back on and it still didn't sync

help

I have a 2nd laptop that I need to sync for my passwords and bookmarks, everytime I try to sync it says incorrect password, when I know it's correct. then locks me out after a few attempts but it works fine on the main laptop! Please, I need help! thank you

I had a hard drive fail and needed to do an entire new install. One of the very first things I do is install firefox and sync so I have all my sites tabs and passwords.

I did this and got the Secure connection failed errors instantly thereafter. no reboot nothing fixed it. Bing chrome opera all fail to work. refusing all secure connections. It will load microsoft but I cannot log in. It will load 1000 other sites as long as they are not the SSL pages. No other browser will load either.

This is instantly after signing in to sync.

I was left with no choice but to assume something got corrupted and wipe and redo windows AGAIN on this new drive.

This time I downloaded everything with bing and edge. Then when I was done after two days. I downloaded FF and tested it.

Worked great.

Signed into sync and BAM, all browsers and all websites refuse connections.

I have signed out of sync. I have deleted firefox. I have cleared SSL and DNS and every other setting I can think of or that chat gpt suggested. from cmd line. hard.

No remaining browsers will load. New firefox with no profile and no sync will load.

Whatever sync DID remains totally systemic and persistent and ONLY a total wipe of the drive fixed it last time.

Why will FF simply DO something like this and WTF did it do?

Firefox version: Mozilla Firefox for Linux Mint mint-001 - 1.0 (123.0 64-bit). OS: Linux Mint 21.3.

I have signed into my account and turned on sync. I have also clicked "Sync now". It does not sync. I have seen numerous support requests like this. The usual responses (make sure you are logged in with the right account, sign out and sign in again, restart Firefox, uninstall and reinstall) do not produce the desired result.

From the other questions I have seen, people are as perplexed about this as I am. Some wait days before, by no apparent trigger, sync starts working. Or perhaps it doesn't.

It is very important to me that this should be syncing. I really do not want to wait days on the off-chance that something might happen.

And yes, I am 100% certain that I am logged into the correct Firefox account.

Grateful for help in resolving this.

Hi , My main machine is a personal windows laptop. Firefox sync works fine and syncs all things including "all" my installed extensions . recently company issues me a macbook and on it when i install firefox and login my account for sync it syncs other things like bookmarks but does not sync all my extensions only a few of them.

I already tried multiple things like sync delibrately from windows and then pressing sync on mac or reinstalling firefox on mac . but its the same issue.

few of the extensions that are missing :

1. Auto Tab Discard
2. Download Manager (S3)
3. DownthemAll
4. Stylus ( very important for me)
5. Tab Session Manager (THE most important for me)
6. TamperMonkey ( Important)
7. (Temporary Containers)
8. uBlock Origin
9. Xkit Rewritten
10. Zoom Image

I re-installed a fresh windows copy, and after I signed into my Sync account I found nothing of my saved info including everything (bookmarks, saved password... etc).. I tried different computer and still have the same problem. I removed and re-installed firefox, but in vain. I don't know what happened. I believe that my data are saved to my account not on computer, so I supposed to find them wherever I sign in.. plz help me to solve this serious issue. thanks in advance.

I do not have any mobile device to sync with Firefox. HOWEVER, I would like to sync with Outlook.com from Microsoft. Centurylink my ISP provider was off-line for quite a while so they could create a better email program and when they finally came back online, last week, there were a list of things in computer language that I am supposed to do but do not understand. Like you, whenever I want to ask a question I have to send it via email then the response is the same thing listed in their instructions, NO HELP at all. Now, on a daily basis, I am receiving emails from Microsoft Outlook stating "Please update your credentials for the account Rhonda89@q.com." "It looks like we don't have permission to get email for Rhonda89@q.com."

The daily emails from Microsoft Outlook started on October 24, 2022, about the time Centurylink Email came back on line, I think. They did not send any messages advising us of this. I happened to find the information when I looked for it online.

I am still attempting to reach someone at Centurylink for help...lol

In the meantime, is there anything you can do to assist in this endeavour.

Thank you, Rhonda Caywood

I’ve not had much success with my online searches to learn the details about what takes place when Firefox syncs browser information across devices. To keep things simple, assume I interested only in syncing bookmarks and staying within the Firefox environment, i.e., no syncing to another browser. Please note that I am NOT asking for help in setting up Sync on different devices or in how to turn Sync on and off. Rather I am seeking help to understand what “sync” means, that is, the details of the sort of information transfers that take place between individual devices and the Firefox Sync server.

Here’s what I currently understand. After signing in to my Firefox account on Device 1, setting up syncing on that device, specifying that I want only bookmarks to be synced, and turning syncing on, the set of bookmarks on Device 1 is sent to be stored on a Firefox server. After that, whenever one is signed in to the Firefox account on Device 1 and syncing is turned on, any changes to the bookmarks on Device 1 will "automatically" (but I don't know how quickly) end up being reflected in the set of bookmarks stored on the server. Fine so far.

In addition to Device 1 I have another device, Device 2 which has not been set up for Firefox Sync. It has its own set of bookmarks. Some of them are also on Device 1, some are not. I sign into my Firefox account on Device 2 and set up syncing on it. I follow the steps for doing this in https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer, “Connect additional devices to Sync.” I then click Sync Now. OK, now what happens?

1A. Do the bookmarks in Device 2 get added to the bookmarks stored in the Firefox Sync server? 1B. Do the bookmarks NOT in Device 2 get deleted from the bookmarks stored in the Firefox Sync server?

OR

2A. Do the bookmarks stored in the Firefox Sync server get added to the bookmarks in Device 2? 2B. Do the bookmarks NOT stored in the Firefox Sync server get deleted from the bookmarks in Device 2?

After whatever transfers of bookmark between Device 2 and the Firefox Sync server take place, and assuming that I’m still signed in to my Firefox account on Device 1 and that syncing on that device is still turned on, what sort of transfers of bookmarks takes place between the new set of bookmarks stored in the Firefox Sync server and the set of bookmarks already on Device 1?

3A. Do the bookmarks then present in the Firefox Sync server get added to the bookmarks in Device 1? 3B. Do the bookmarks no longer in the Firefox Sync server get deleted from the bookmarks in Device 1?

Finally, what happens to the set of bookmarks in Device 1 and Device 2 if I’m simultaneously signed in to my Firefox account, syncing is turned on in both Devices 1 and 2, and a bookmark is a) added to either device OR b) deleted from either device?

I’m sorry this message is so long, but I’ve wanted to be clear about the things I don’t understand in regard to Firefox Sync. I’d really appreciate what anyone can say to help me clarify these points. Thanks so much.