Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist

Multi-account Containers synced in wrong direction

I installed Firefox on a new device and initiated a sync for multi-account containers - it promptly synced in the wrong direction. It eliminated all customization from wh… (tuilleadh eolais)

I installed Firefox on a new device and initiated a sync for multi-account containers - it promptly synced in the wrong direction. It eliminated all customization from what should have been the source (the existing device), overwriting it with the default settings of a first-time installation. I was quite surprised.

This leads me to a couple of questions.

1. Is there a sync version history or any way of rolling back a sync? 2. Is there a way to explicitly choose the sync direction?

Quite honestly it is very confusing that there is no reference whatsoever to which way an initial sync will go. I was hesitant to risk this, decided to trust it knew what to do (even though it didn't give me any indication that it did) and lost my gamble.

Firefox knows the device names, so can I suggest some basic reassuring UX be inserted into this process with something like "Initiate sync from X-DEVICE-FIREFOX to Y-DEVICE-FIREFOX?". A bit of clarity would be helpful here, as well as a way to roll back a syncing mistake instead of just having to gamble possibly losing hard-won customization with no going back.

Or have I completely stumbled past some obvious place where everything I'm requesting exists and is accessible already?

Thanks for any help anyone can provide.

Asked by DBT 12 uair ó shin

Can't reset Firefox account password: "Reset password with this email type is not currently supported"

I have a duplicate Firefox account that I would like to close. I forgot the password for this account, and when I go to https://accounts.firefox.com/reset_password to re… (tuilleadh eolais)

I have a duplicate Firefox account that I would like to close.

I forgot the password for this account, and when I go to https://accounts.firefox.com/reset_password to reset it, I enter my email address for the account I'd like to log into and it fails every time with the message "Primary account email required for reset".

The API response includes the error message "Reset password with this email type is not currently supported".

My account email address ends in @hey.com. Is this domain not allowed for password resets?

Asked by grantt 1 lá ó shin

Last reply by cor-el 1 lá ó shin

two-step authentication

Hi I'm a student and tedsmith1378@gmail.com account holder. I decided to install Windows 11 a few minutes ago and synced my Firefox account, but unfortunately I forgot th… (tuilleadh eolais)

Hi I'm a student and tedsmith1378@gmail.com account holder. I decided to install Windows 11 a few minutes ago and synced my Firefox account, but unfortunately I forgot that I had to remove the recovery code before installing Windows. On the other hand, because I recently changed my phone, I do not have access to my previous phone. But I am a student and I desperately need my usernames and account passwords as well as my bookmarks for my research and lessons. In the attachment, I will send you a screenshot of my browser a few days before changing Windows I am desperately asking for your help. I can answer any question you have about your account.

Asked by ted.smith1378 1 lá ó shin

Sorry. We’ve locked your account.

Hey I was just trying to login to my account after I created a new windows and I got this issue The confirmation email we sent to *********@gmail.com was returned and we… (tuilleadh eolais)

Hey I was just trying to login to my account after I created a new windows and I got this issue The confirmation email we sent to *********@gmail.com was returned and we’ve locked your account to protect your Firefox data.

If this is a valid email address, let us know and we can help unlock your account. No longer own that email? Create a new account

Well can you just unlock my account as I know the password and have big data needed there. Also this email is closed by google and I mean closed not forgotten so it won't receive any emails.

Asked by lreed5033 3 lá ó shin

Last reply by lreed5033 1 lá ó shin

Where have my passwords gone?

I have always been able to access my stored passwords on Firefox but recently they have all disappeared. They are available on my phone browser but on the desktop browser… (tuilleadh eolais)

I have always been able to access my stored passwords on Firefox but recently they have all disappeared. They are available on my phone browser but on the desktop browser the list is empty. Sync is working and it claims to have synced but the passwords are just not there.

Asked by JonBonJimBob 2 lá ó shin

Last reply by JonBonJimBob 1 lá ó shin

i cant found my password and history

sir i used a account where i have saved many website password and history, today i setup new windows on my pc then install new fairfox.. before setup i sync my account.. … (tuilleadh eolais)

sir i used a account where i have saved many website password and history, today i setup new windows on my pc then install new fairfox.. before setup i sync my account.. after setup new windows i dont get anything from my account.

my account mail id: neloy.dt@gmail.com

please sir solve the issue, i need my password back that is very imp for me.

Asked by neloy.dt 3 lá ó shin

Firefox won't sync when SmartProxy (or FoxyProxy) is enabled

Hello, I'm behind a corporate proxy server and I had no issues with this until a couple of months ago. First I was using FoxyProxy, and one day I realized that Firefox wa… (tuilleadh eolais)

Hello, I'm behind a corporate proxy server and I had no issues with this until a couple of months ago. First I was using FoxyProxy, and one day I realized that Firefox wasn't syncing so I started troubleshooting (Troubleshoot mode) and found out that when a proxy addon (now I moved to SmartProxy and it's the same) is enabled Sync fails. I even tried setting up a new profile with a different, new, Firefox Sync account and the outcome is the same. Anyone else having this trouble? Is this a bug? Should I report it? Anyone wants to help me reproduce it? Thanks in advance!

PS: This happens on my Windows 10 machine too.

Asked by samthelion17 3 lá ó shin

Whatsapp web is not connecting on 94.0.2(64 Bit)Win 7

Hi i am on Windows 7 (64 bit). With 94.0.2(64 Bit) of Mozilla Firefox browser.For the past 1 week or so i cant able to connect with Whats app Web on Mozilla Firefox.But i… (tuilleadh eolais)

Hi i am on Windows 7 (64 bit). With 94.0.2(64 Bit) of Mozilla Firefox browser.For the past 1 week or so i cant able to connect with Whats app Web on Mozilla Firefox.But its working on chrome.Please help me sort out the issue.Thank you

Regards Raja

Asked by raja19 5 lá ó shin

Last reply by raja19 4 lá ó shin

FVD Speed Dial

Hello, My name is Marina. I'm user of Mozilla for a long time. I have saved all my working link in the tool Speed Dial. It was for 3 years. It all my work. Today I'm shoc… (tuilleadh eolais)

Hello,

My name is Marina. I'm user of Mozilla for a long time. I have saved all my working link in the tool Speed Dial. It was for 3 years. It all my work. Today I'm shocked and don't know how I can restart it. Could you please help me with this issue?

Asked by Maryna_Bardashova 4 lá ó shin

Last reply by cor-el 4 lá ó shin

Finding desktop tabs on an Android device after syncing

I set up FF Sync between my desktop and my Android phone, but I do not see any of my desktop tabs on my phone. I saw something about sharing the desktop tab with other d… (tuilleadh eolais)

I set up FF Sync between my desktop and my Android phone, but I do not see any of my desktop tabs on my phone. I saw something about sharing the desktop tab with other devices, but there are no *3 dots* next to my address bar to allow me to do this.

How is this done?

It might be just another promised *feature* that doesn't work as advertised, or at least doesn't live up to the hype that FF boasts.

Thanks, Bruce

Asked by baklein2 5 lá ó shin

Last reply by All In One 5 lá ó shin

  • Réitithe

Theme keeps resetting on browser restart when signed in to account

Every time I change my theme and close my browser and come back in it resets my theme. Though my theme says it is enabled. I have no idea what is causing this accept that… (tuilleadh eolais)

Every time I change my theme and close my browser and come back in it resets my theme. Though my theme says it is enabled. I have no idea what is causing this accept that it happens when I log in to my account. I have uninstalled my Firefox and cleaned out all registry and appdata folders for a clean install. I then re-install fresh and login to my account and BAM my theme resets every time I restart my browser. I have also closed all logins in my account.

As you can see in the image my theme is enabled but the theme is not showing. When I disable and re-enable it it will come back but when I close my browser and open it back the theme shows for about 2 seconds but reverts to this theme you see in the screenshot.

I hope this makes sense, this is very confusing.

Asked by Kaleb 1 seachtain ó shin

Answered by cor-el 1 seachtain ó shin

Synced Addons *and settings* for Normal and Developer Edition separately

I have the same problem as [https://support.mozilla.org/en-US/use.../own404410|@Sky] at "[Addons for Normal and Developer Edition separately]". I would like to present th… (tuilleadh eolais)

I have the same problem as [https://support.mozilla.org/en-US/use.../own404410|@Sky] at "[Addons for Normal and Developer Edition separately]". I would like to present the problem from my side and propose a not difficult but useful solution.


"Synced Addons *and settings* for Normal and Developer Edition separately" is a feature I need and require from Mozilla. I don't want to have developer-only extensions and settings from Developer Edition in the normal browser. I also don't want to create a separate account because I won't be able to view Developer Edition browser content on my phone.

The best would still be share search history and bookmarks with both browsers and the phone.

"Synchronization channel selection function and synchronization content" could be a solution. On a normal browser I create a "normal" synchronization channel and there I choose all the elements to be synchronized. On Developer Edition I create a new "developer" channel and choose sync: history, tabs, bookmarks, addons and settings. Additionally, I choose the existing "normal" channel for synchronization of history and bookmarks. And I sync my phone with the normal channel.

Please consider such a feature in Firefox browsers ;)))

Asked by Artuu 6 lá ó shin

Firefox Sync - deleting Firefox from old

Hi, I have an old computer which I have Firefox on with tons of stuff...after getting a new laptop and syncing the two I want to now delete Firefox from the old laptop an… (tuilleadh eolais)

Hi, I have an old computer which I have Firefox on with tons of stuff...after getting a new laptop and syncing the two I want to now delete Firefox from the old laptop and use it for other things and still have all the old stuff on the new laptop. I thought the server keeps everything and if I sign out the old laptop that whatever was saved in to the new laptop stays. However, on the new laptop after signing off the old one from sync I don't see the tabs anymore. It makes sense because there is nothing to sync but how do I do what I want then? Many thanks for your assistance. Do I have to "send" 1000 tabs from old to new? Isn't the server maintaining the tabs/history even after I sign off the old laptop from sync?

Many thanks in advance for your assitance.

Asked by spr3home 1 seachtain ó shin

Last reply by cor-el 1 seachtain ó shin

Trouble syncing

I often try out different linux distros and so by proxy log into firefox on new OS's quite often. The problem im having is that after syncing my FF acc onto a new device … (tuilleadh eolais)

I often try out different linux distros and so by proxy log into firefox on new OS's quite often. The problem im having is that after syncing my FF acc onto a new device it syncs my blank homepage as my new homepage for all my devices and removes my shortcuts. I would very much like to have all my shortcuts synced on all my devices and not have to set them up on all my OS's/New FF sessions (especially my main widows machine that doesn't change). Any tips? I would even take having to set up new shortcuts on my new browsers, i just hate losing the shortcuts on my main desktop.

Asked by Unhinged 1 seachtain ó shin