Firefox Community Forum

How can you help? Provide a phone number for me to call a real person.

How can a large organization assume that NO PHONE support is an advantage ??? Is wise??? is mirrored by any other large organization in a successful manner? NO other large corp that I know has adopted with Mozilla-head-in-the-sand approach to support? The underlying logic, the underlying assumptions are insane.

Why not just sell Mozilla to someone or some corporation who can provide REAL service??

Why does Firefox produce this reply when I try to read a standard web page from CBS MARKETWATCH-->

Application error: a client-side exception has occurred (see the browser console for more information).

I cannot donate money with my credit cards through Firefox. I get different error messages from different non-profits but the result is the same - I cannot donate. I can donate to the same non-profit using the same credit cards on the same day on the same computer on Chrome. What Firefox setting might be affecting this?

Is there a way to just paste a file with path for uploading. In the windows dialogue I can do that to bypass waiting, but in the linux dialogue 1. I really have to wait for all folder content to be shown (I just tried that on a network drive with a quarter million images) 2. I cannot just type paths that are hidden but I know they exist

I have a Firefox account, I have a Bugzilla account (not used for a long time but was able to log-in back!). I try to understand the detail of some security bugs listed in the Firefox release notes by following the link (to bugzilla.mozilla.org) at the bug ID#... but I always get the reply from that site that I am not logged in with the "appropriate permissions". Actually, when I look at my Bugzilla profile (I am indeed logged in), I can't see any permission for that account. Who defines the permissions? When? What/who could change them? On what basis? Where/whom is the request to be sent to if any? Thanks in advance for the help.

Ref: The article thread started at: [https://support.mozilla.org/en-US/que.../1481513]

Issue: The issue raised in this article thread was answered with the suggestion to re-ask over at Mozilla Connect, which I did.

When I looked at my account in greater detail, it appears that every single article submitted there is still "awaiting moderation" - most of which have been awaiting moderation for years.

I wanted to send a private message to the moderators over there, but there appears to be no username "moderator" or "moderators" and I don't know the name of any specific individuals to message.

I hesitate to post this question there as yet another "idea" because it will likely sit in the moderation queue unanswered.

Question: What can I do to ask the administrators/moderators for that set of forums for assistance in getting articles out of the moderation queue?

Thanks again for all your help!

Namate from India,

I would like to donate all of my Data since 2005 I opened Gmail Account from Launch. I was very first to use Gmail and other services in Google.

So far I have contributed so much in the form of Queries. This AI based coding I am searching from 2008.

There are so much info in my legacy Data requested to get downloaded from today.

I love Mozilla Firefox from Initially and used many times, before that I was the user of Netscape Navigator. And lot more Open Source projects I am aware of and commerical people started taking forks and started selling their products. All well it's their job to Business.

But recent practice of Internet is not fair, tracking you without taking consent, and tracking what you see, what you watch, what you search more and much.

But some enterprises don't adhere to policy of States like in India. People are very new to Internet and there is a saying here "Data is Gold" by Richest person in India.

People are designing Apps and websites without taking proper Audit

I have blowed whistle against LinkedIn and sent mail to CEO Ryan Ros.

In India majority of people don't understand English and Technical English is very Far.

Results India is the hottest Market for all to Steal Knowledge, Data & Money.

What I want to string e-governance here and working on some of the projects.

But Google is fair and passed All Audits by Govt of India and Now Google Login Is inbuilt.

Let's open the Internet together by establish fair practice. Very few people on Earth 🌎 do work for Real Not for Profit.

I can do advocacy of Mozilla Foundation and Train people in State Govt to design more fool proof and Apps and Web.

But alone it's not possible. I am not getting right people here, sometimes I get very frustrated.

I love EFF and keep involving with them.

Rest looking for your Support.

I can also rasie a lots of Funds by launching a campaign from Good Corporates and other Philanthropists In India.

I am attaching my LinkedIn Profile Screenshot.

Looking forward to your suggestions.

Sincerely Vishal Seth

I hope this is the right place (I've chosen Accounts).

When I ask a question, e.g. this, on the right hand side there's a "Subscribe to feed" option with a feed link of https://support.mozilla.org/en-US/questions/1492818/feed

When I insert that into my RSS reader, e.g. Feedbro on Firefox, the link isn't accepted.

How does this Subscribe to feed work? (Image attached.)

Thanks!

Greetings, I received an email today from notifications@support.mozilla.org informing me that I have a new private message. The message was inappropriate. The email was in my Inbox, not the Junk folder. I viewed the Message Source information and the content is similar to legitimate email notifications I have received in the past from notifications@support.mozilla.org. I checked the Return Path and glanced at all the information but perhaps I do not know what to look for.

Can someone offer me any guidance as to what to do about this? If the message source is legitimate as it appears to be, was Mozilla's community support forum hacked? Normally I would put an email like this in the Junk folder and block the sender, but if the email address is legitimate then I'm not sure how to proceed. Is there a Mozilla email address for reporting emails like this? I can't change my email address associated with my Mozilla account so any advice would be appreciated. Thank you.

I've noticed Firefox recently started pushing more dark patterns, sponsors, reticking previously unticked privacy and data sharing options, I assume this is all to increase Mozilla revenue?

So there is no longer any need for me to purchase any Mozilla products nor any reason for me to continue my donations to the foundation, as you have found a way to secure funds by other means.

Message received loud and clear, please let whoever is doing these changes they are having the desired effect.

I most recently reported an issue in relevance to account verification using an email string in addition to 2FA App on mobile, my issue only resolved it's self after the system realized I verified the account without the email side of the equation. I'm now struggling to locate my original inquiry readily so as to add remarks and identify particularly what portion of the security mechanism doesn't like the security codes sent via email.

This is my first time using this support. I got an email from someone asking me a question. I replied ot the email but it came back, and I see it is a "no-reply@" email. How do I find this person to respond or where is my question & the thread housed here? I would think you would make it more obvious & easy to find.

Thankx, Judy

I wanted to write someone who actually works at Firefox with some feedback. It seems just as impossible to find out how to do that on Firefox on all the allegedly less-noble browsers. How is that being more accessible?