Firefox Community Forum

I keep getting nuisance popup prompts to sign into an old gmail account I had linked to my firefox program. I have since deleted this email from firefox and closed the gmail account but keep getting these popups asking me to log into this old gmail. How do I fix this??

I recently updated Firefox Linux on Chromebook and now when I open a Google Doc it displays fine and I can place the cursor with mouse but when typing no characters appear in doc. I checked Firefox on Windows and it edits same docs fine.

Submitted Crash Reports Report ID Date Submitted bp-28e075fd-226a-4a7c-bbeb-4066f0250119 19/01/2025, 12:16 pm View bp-ddcd262a-6efe-49db-b2fd-db21f0250119 19/01/2025, 12:16 pm View this happens at the most annoying time, I have submitted the crash reports as advised.

Bookmarks have been intermittently disappearing for weeks but I could always see the blue star when I visited favorite sites that I use upon starting my day that I had bookmarked. This morning all bookmarks were missing. I tried clearing cache which had worked to restore some bookmarks that were missing. Now everything is gone and I cannot recover them. There is an error that appears when I open Firefox re: bookmarks and I followed the steps but it did not work. I really need my bookmarks to do all the things I need to do, like everyone else, including medical information websites. I hope you all can get this figured out as it has been a problem for a month for me, on a PC. I know my favorites are stored somewhere on this computer but I cannot make them populate. If someone would like to take control of my computer and fix it for me, I would happy to let you do that. I have run sfc/scannow and chkdsk/f as well as a total virus scan with Norton. I have restarted my computer several times as well as done a complete shutdown several times.

Trivial example of "weird" behaviour:

I have an Adobe Reader window open and a Google Chrome window open on my screen. I click on Firefox to open another window and both the Adobe and the Chrome windows are removed from my screen. No tiling. Just moved away. I can get the Adobe and/or Chrome window back, but then Firefox "disappears." This makes Firefox unusable for me. I have NOT changed any of my Firefox settings in probably years. Help please.

I can't use Google search, Java not running yet it was the other day, I have 'Open264' plug-in, in 'about-config' Javascript.enabled is set to 'true'- I tried toggle it and re-booted but still same.

Then, I tried in browser 'safe-mode', lo and behold that solved the problem.... why is this? What I didn't mention is before doing all this I tried Java script and that work OK.... but not Google search.

Thanks, Dave

For years I have been able to watch a foreign TV website, despite having only a DSL connection (I allow only the scripts essential to make it work). Since I did the last update, to 137.0, I cannot watch either the live stream ("General source error") or old programs ("There is something wrong with your internet connection"). This is absolutely consistent; I've lost count of the times I've tried.

I never had problems like this before. At worst, if Windows was running a background process I might have to stop it to keep from having pauses in the program. All I can think of is that you did something in the new version of Firefox that has made video impossible on DSL.

Installed Firefox on my laptop. Already running on my desktop.

Whenever I try to open a link, I get: Get an app to open this 'microsoft-edge' link

Your PC doesn't have an app that can open this link. Try looking for a compatible app in the Microsoft Store.

Is this Microsofts way of saying "Use Edge?" Can I change settings to make it work?

I am blocked from opening my Asus Router in Firefox for Mac. I added the router's address to every exception list I could find in Settings and still no luck. I can reach the router through Safari and through Firefox and Edge on a Windows 11 machine. I like my present Security settings on my Mac except for this annoyance. Can anyone suggest a workaround or a setting change that would fix this issue? Thanks in advance for your help.

I am trying to export/import my book marks from one macOS computer to another (intel to Apple silicon), however, all of my imports and restore attempts fail. My last restore attempt failed with the following message: Firefox Unable to process the backup file. Any other suggestions?

Hi,

I take a look to forums and docs but didn't find answer to it : just found informations about the use of firefox -P

Is there a way to change the defaults profile path.

For example, in the profiles.ini :

Name=default IsRelative=1 Path=Profiles/be7er9lz.default Default=1

this is a relative path referring to %appdata%\Mozilla\Firefox\[PathVariableValue]

Is there a way to change a config file or config to customise the path for all users a windows computer ?

For example :

setting this variable to \\nameofserver\Firefox\

will made all relatives profiles looking for : \\nameofserver\Firefox\[PathVariableValue]

without this option, I should be obliged to edit all users profiles.ini to change path to absolute

Thanks for your help

ludovic

Hi, We are using Horizon VDI terminal server. Firefox is installed on these servers. Some users get Firefox is already running but is not responding error. Ending Firefox via task manager does not work. I log off the user and have them log in again, but it does not work.

When I check, I see that the user's profile file cannot be created on any terminal server.

Is there a solution to this problem?

Hi, I have an HTML page - currently on the desktop PC - that contains a few graphics (they relate to IPA sounds) and a bit of javascript which will make the sounds play when the user mouses-over the graphic, and stop on mouse-out. The script uses <embed> tags. I know these arent favoured but I think they should still work, as they have in the past, so the script itself is fine. But there is no sound (obviously I have checked the src is correct and made sure the speakers are on and working. They are.) W10, FF ver 128.6.0esr (64-bit)

Fire Fox - This profile was last used with a newer version of this App - Create a new profile.

After logging into my account, I saw a Fire Fox page showing new features. Upon downloading Fire Fox, I saw the the above message. I didn't want a new profile, but there wasn't an option to close the window and to just continue to use the newer version that was already installed ???

I tried Control / ALT / Delete . Upon restarting it showed the same message! I uninstalled Fire Fox, which surely has not helped things.

Am I able to restore the profile from the "newer version"? Otherwise, I will probably have to setup Fire Fox from scratch and have lost all bookmarks.

Thanks so much for your assistance. Myles

Hello, I just tried to import bookmarks to Firefox, however they're not appearing on the title bar?

I imported bookmarks to desktop Firefox 134.0.1 (aarch64) on raspberrypios - 1.0, but the title bar only shows Import Bookmarks... and the imported bookmarks are located in Library -> All Bookmarks -> Bookmarks Toolbar/Bookmarks Menu -> Mozilla Firefox -> Imported Bookmark.

I regularly fill out surveys and one way I have to verify is by dragging and dropping a number into a box. I have noticed that since I updated Firefox, when I click on the number to drag and drop, it greys it out and it won't move into the box. I was hoping someone could help with this.

I used Chrome until two days ago. I just got tired with how shitty the browser was, how bloated it made my computer, and how much Google treats everyone like a data product. However, I use hella google systems from Voice to Chrome to Drive to more and it all worked great together. Choosing to change to Firefox wasn't an easy decision but I knew it was a good one

Which makes it super irritating that some of the functionality is already facing problems. I have shortcuts I built to make it easier to study or do random things so I don't get distracted or tired. One shortcut is clicking a key that should launch UWorld in my default browser & use Lastpass to autologin (I couldn't get it to launch the service but that was a separate issue).

I check if autologin was on for the password on LastPass I've allowed all permissions to the LastPass extension I clear my cookies on UWorld & turned off enhanced tracking protection for the UWorld login portal site

What should I do to fix my one button shortcut again?

I really don't want to go randomly turning off every protection that Firefox gives me to figure it out so I'd appreciate someone who understands the browser better helping me out. Also, bonus points if you can help me build a single shortcut button on my Mac that can launch UWorld & navigate me straight to the question bank. (I do think the issue with autologin on LastPass is going to become more of an issue as I start opening up more websites I used to use on Chrome so I'd rather nip it in the bud before I see the problem occur more often)