Firefox Community Forum

My anitvirus software is blocking a website that I use. Its legitimate. How can I unblock it?

An error occurred during a connection to radoneyepro.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

I was in contact with Bitdefender Support and they suggested the following:

If Facebook still won't open, open Bitdefender and:
  - Go to Protection > Online Threat Prevention > Settings.
  - Turn OFF "Encrypted Web Scan" temporarily.
  - Now reload Facebook in Firefox.

Afterwards, I also had to click on "Messenger" to get all my contacts.

This is temporary since before FF 150, Bitdefender ran with "Encrypted Web Scan", and I had no problem in loading Facebook. So something that changed in FF 150 conflicts with Bitdefender's "Encrypted Web Scan".

when visiting websites using my vpn firefox blocks my entry. I have to disconnect my vpn to allow entry to sites. ive tries numerous fixes and nothing works its frustrating.

Malwarebytes is picking up and blocking an outbound connection request from Firefox - www.highperformance.com. Anyone else experiencing this?

every time I do a search this comes up: with captcha;About this page Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen? I have already uninstalled and did a refresh but nothing works

I'm using Windows 10 on a PC. Norton Security app is preventing web browsing by Firefox. The message I get is: "We prevented your connection to ful.hartonly.com because it is a dangerous webpage. Threat category: URL:Blacklist" I can still web browse using Google Chrome without any problem. What is ful.hartonly.com and how do I clear it?

Certain websites can be reached and displayed, however when using their page search, it says access denied on this server. I've tried using another browser but the same message comes up. However, on my phone, and tablets, I have no problem.

WHY DO I KEEP GETTING THIS ERROR???

"The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem."

I never got this before but now i get this every week. restarting my computer does not fix the problem. this sucks! the article to fix this are way too complicated. how do I fix this? I use Ccleaner and reboot, but that does nit fix the issue either. HELP!

I've started getting Virus/Trogen warnings from McAfee popping up every few seconds on Firefox. There was a McAfee file on my Acer desktop but Not installed. Windows Defender and Malwarebytes do not detect a Virus or Trogen. Is this a SCAM by McAfee to get money from me? I cannot delete the McAfee install file as it says it is in use!

John Jenkins

When I try loading certain sites while using Proton VPN i get the following error message: Server Not Found. If I disable Proton VPN and enable the VPN on Firefox the site come right up. Can someone please tell me why this happens and how I can make these load using Proton VPN?

Hi. I run Pop_os 24.04 linux and have run the latest updated firefox for linux and the latest expressvpn for firefox and am not able to get firefox to connect with the vpn "on". It did work a week or so back but not now. With the vpn on, firefox takes at least 15 seconds to load. I've run the troubleshoot mode and it didn't help. Are there settings on firefox that could be the issue or is it a vpn problem? Thanks

Every new version of firefox just gets slower and slower. Now with version 152.4, I try to load a website, it just continuously tries to load, doesn't even if load the page just has those 3 dots to indicate it is loading. Nothing ever loads

I am starting to think switching from firefox is necessary at this point because no other browser has this issue like firefox. No other browser consumes a ridiculous amount of memory like firefox does.

I did adjustments to my anti-virus as recommended, did the settings changes on firefox to speed it up as recommended, still same issue.

When you guys create a new update, please focus on speed over security and ensure it loads faster. I am likely going to revert back to an older update or switch browsers, because I don't care about security so much as actually loading a website.