Firefox Community Forum

Hi,

When I opened Firefox today, it asked me which profile I'd like to use. I named one Katy and then continued. Now, I can't see any of my bookmarks, none of my passwords are saved, none of my sites recognized. I've been using Firefox for years. Everything I have is saved there. I just want my old stuff back. I'm signed in on my account, but can't see another profile that I can choose. My phone still has all the passwords and bookmarks from before but I I can't see what profile I'm signed in under. Can anyone help?

Thank you!

Katy

I have been using Firefox profiles for years, long before the announcement of the new profiles UI. The new profiles UI launhed with FF 144. I'm on the latest version, which is 149.0.2 and I still don't have the new UI. Specifically, I do not see my profiles in the new UI.

When FF launches I see the new UI but my profiles are nowhere to be see as you can see in the screenshots:

https://postimg.cc/gallery/tFXz00m

I have 2 profiles and they each have their own name.

Instead I am presented with 2 option "Original Profile" and "create new Profile". When I click on orignal profile, Firefox opens my default profiles which has its own original name. However, when go throught the new UI o switch profiles, I do not see my other profile. Moreover, if I click manage profiles, I don't see either of my profiles.

The only way I am able to launch my 2nd profile is the old fashiong via "about:profiles".

Why can't I see my profiles in the new UI?

On my 2nd profile, I don't even have the new profiles UI.

Why dont't I have the new profiles UI months after you launched it?

Please help!

If I'm not mistaken, between FF146 and FF147 it appears the location of the profile directory has changed. It was:

   /home/<user>/.mozilla/firefox  

and now is

   /home/<user>/.config/mozilla/firefox

Is that correct?

This afternoon, I clicked on a link from an email and for the first time got a choose a profile pop-up. I do not want this; I have read info on Mozilla and elsewhere about its purpose but it doesn't say how to just stop the pop-up - there should be an option just stop the pop-up because I don;t want to have to choose amongst options. I have started copy-pasting the links in emails and going to Chrome and will seriously have to reconsider using Firefox of this continues. I don't want to have to type about:config or anything - this should have been an opt out or opt in thing and I want out. Thank you for your help.

No matter what I've tried, I cannot figure out a way to edit or delete the profile from the new profile manager. Both about:editprofile and about:deleteprofile show up as a blank page (with how it looks on my normal profile for comparison). I have tried deleting the folder multiple times, but the icon still shows up in the manager and clicking it just creates a new profile with the default settings. It also does not appear when using firefox.exe -p. I had previously been using the about:profiles to manage my profiles and wanted to see if I liked the new version (I didn't), hence why I was using it in the first place.) I'm currently using Firefox version 149.0 and Windows 11 on the latest version. I have found no solution that gets rid of it. I would also be fine getting rid of the profile manager UI so it stops bothering me.

With the profile system, which I just used to try and fix another problem. Deleting them doesn't work I've tried manually deleting the profiles as well but they still show up in the UI and it just recreates the folder again if you try to delete it or open it. If you use the UI to try and delete it the instance and page it opens is simply blank. And now the profile I'm trying to delete isn't open. I'm trying to delete it from "original profile" and when I do it opens the a new instance of firefox with the profile I'm trying to delete with in the address bar: about:deleteprofile but the screen is empty.

Hi,

My Firefox had auto updated to the newer version with AI built-in and auto-enabled, which meant the browser would crash EVERY. SINGLE. TIME. I would launch it.

For perspective, I am running an old Lenovo Thinkcentre mini PC with an Intel i5 6th gen and 16gb of ram; its got Windows 11 installed, and always running out of memory with the simple things like browsing and word processing. This is NOT a PC or use-case that needs or warrants AI.

So, I uninstalled Firefox (149) and installed the latest version WITHOUT AI built-in (147).

I then synced my profile, and things ran fine. An hour passed, and then i kept getting an error, saying my profile was created with whatever and I need to create a new profile.

So, I created a new profile and synced, again, and I got the error, AGAIN...

I'm about to boycott Firefox on all the devices I control, and opt for an older version of Opera or something more obscure, so that I don't have to deal with this nonsense.

I was positively surprised recently when the new Firefox profile manager (about:profilemanager) was introduced. https://www.tech2geek.net/how-to-use-the-new-updated-profile-manager-in-firefox-2025/ is an article about that.

However, I thought it's just a new visual UI with an in-browser switcher for the existing profiles (that I already had setup). However, it does not appear so.

The differences I see:

1. 1. 1. old profile management

• was managed by `about:profiles` or when starting FIrefox with `-P`
• is saved in `~/firefox` and the `profiles.ini` clearly and quite obviously mentions them there, so it's easy to manage them.

I also found this old support article: https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles

1. 1. 1. new profile management

• automatically asks on startup if more than one profile exists
• is managed by `about:profilemanager` or with the Firefox burger menu
• seems to be saved in `~/.mozilla/firefox/Profile Groups` (Linux path here) in some .sqlite files, and I do not quite understand the format. Not mentioned in `profiles.ini`.
• also, when you change something here (even like opening a profile?), you cannot open `about:profiles` anymore, because it says "Some Firefox process has made changes to your profile, […] you need to restart Firefox", only after a restart further changes would be possible, which I find quite confusing but it also indicates somehow the features belong together?

And this seems to be the new one: https://support.mozilla.org/en-US/kb/profile-management#w_whats-the-difference-between-profiles-and-multi-account-containers

1. 1. Questions

• What are the differences here (I may have missed)?
• How can the new profile feature save so few files? Is it technically called "profile groups"?
• And the most important: How can I migrate an old profile? (In order to use the new features and GUI etc. I quite like)

As the title says, when i go to about:support, and click the open profile folder, i wanted to install a customization to allow me to edit the default tab background, but for some reason i do not have admin privileges in that folder, i can't access anything, i can't edit anything nor create a new folder, even rename it. It says that my own computer does not have admin privileges inside that folder.

Mozilla made an update of my Firefox installation on my Win11 laptop. all my password disappeared as well as my history and bookmarks.

I have now a virgin installation and is starting from scratch.

Now I get this error message: "This profile was last used with a newer version of this application. Please create a new profile." I deleted met shortcut and I opened Firefox by using Windows search. Now I see 4 profiles! I think I do not need to create a new profile. Maybe delete 3 of them ? What to do ? And, how?

Hello I got a pop up or it was new tab informing about new firefox functions. It was about profile creation and management. Now i have two profiles and cant switch back to my old one. I cant seem to be able to delete new profile to return to my old one.

Hi! I love Firefox, but on updates when my account signs out. I also lose all my Firefox profiles. Even when I sign in again, and sync everything on my Firefox account, I lose my primary and secondary profiles. Whilst it restores my bookmarks and extensions on my account. I lose my bookmarks etc. on my secondary profile.

I'm using FF on both Windows 11 and android, but this problem only effects Windows 11.

Cheers :)

I really don't need a profile in Firefox and if I delete the profiles listed, you will wipe out all my bookmarks/settings. Why do I need to see a yellow triangle on the Firefox app icon?

I have been using the old firefox profiles system for ages. However, whenever I open my browser (in one of about 5 profiles), I always get this pop-up saying "Say hello to Firefox profiles". It is incredibly annoying and turning me off Firefox completely! Can somebody tell me how to turn this message off? I assume it's in the settings somewhere.

Yes, I'd like to use the same account on both of my profiles.

I understand that for some users, this may be confusing.

In my case, the only reason for different profiles is that I need to use a Proxy Server for some websites, and no proxy for other websites. Manually switching proxy settings is painful, and doing so causes traffic for my other tabs/windows to go to the proxy, which I do not want.

I have a main (set of) windows (and its tabs) going straight to the internet, then I have a separate window (and its tabs) configured to go through a proxy (SOCKS5 in this case). I want all other settings, bookmarks, passwords, etc. to be identical to both. I end up having to logout of my main profile, log into the other profile to sync settings, log out of there, and log back into my main profile.

Is there a valid technical reason why an account on the same FireFox installation cannot be shared between two profiles?

I can do this on multiple computers (same account, different computers/profile), seems odd it is restricted to not allow on the same computer.

I have an alternative solution: Install FireFox natively, then install FireFox as AUR or FlatPak, but not sure this will collide as this both uses the same profile directory. Hum...

Wayne

I did the profile thing and there's only one blank profile showing.

I did the CMD prompt -P and there is only Default showing.

This new upgrade has destroyed everything

Recently a tiny icon of an empty shopping cart has been superimposed at the top right-hand corner of the Firefox icon in my system tray. I want to get rid of it. In addition, just in the last few days, I'm being asked to choose among profiles when I sign onto Firefox and I want to have only one default profile and to avoid that extra step in signing on.

HI there,

Glad you folks have included an update to the 'profiles'. However, I'm having trouble with it. I previously created two profiles using 'about:profiles' function. However, only of them has mapped on to the new profiles feature. When I try to add a profile in the new way to do it, I can only create a new one, I can't transfer a pre-existing.

See attachments. One shows the new profile manager with the 'work' profile. The second shows the 'about:profiles' with both 'work' and 'life'. How to I add 'life' to the new profile manager?

I have moved my profile to a different location on the hard drive to make backups easier. How do I tell firefox where the profile is now located. c:\users\med\my data\PROFILES\mozillA\*.deFAUlt