Firefox Community Forum

I am on endeavourOS (linux). Whenever I try to upload images for a profile picture to sites like youtube or X, the image becomes corrupted and doesn't upload correctly. It did this with whatsapp too and I had to use a separate app for it. Other posts said that disabling "privacy.resistFingerprinting" would fix it, but it's already disabled.

Attached below are an example of this bug and the contents of this image when viewed on a text editor.

The page https://support.mozilla.org/en-US/kb/ai-chatbot lacks the list of data shared with the chatbot AI providers. It would be nice to know how it is done, how to review the data, and how pages can provide better data.

Recently transferred from Chrome. My understanding was Firefox private browsing was supposed to work similarly to chrome incognito mode; once you close the browser, all local files are deleted and cookies are cleared.

However, with Firefox it maintains my logins. If I log into an account while private browsing and the close the browser, I’ll still be logged in next time I go to the website even if it’s days later (and I have never logged into this account in a non-private browsing window!)

I never had this issue using chrome incognito, so it seems to be a Firefox problem.

Is this just not something Firefox supports? Is there any way to prevent storage of cookies and private data?

Hi I have been using firefox on linux for a while without updating it. We are artsellers and I used to be able to log in and out of an artplatform without any problems. It's now been a few weeks since logging out is not possible any more on this platform which means that I am constantly logged in which I really do not want. The menu does not work anymore on this side whereas it works with other browers. I already contacted the platform. They cannot do anything about it themselves and asked me to contact your team. Please help. Thank you Best regards from Germany C. Marsac

Hello, I think I may have asked about this in the past but cannot recall if I received an answer. Under Settings, I get the message "Your browser is being managed by your organization." This is my home computer and is not being managed by any organization. When I click for more information, it gives me a screen with the following information:

Policy Name Certificates

Policy Value ImportEnterpriseRoots

                         true

If I could get more information on this suspected error, or how to correct it, that would be great. Thanks!

Firefox 125.0.1 update breaks all self signed certificates

After the latest auto update I can no longer access any of my management screens on my private network with self signed certificates. This is a real problem. I have attached a couple error screen grabs, but ALL of themn are the same. The information link says there is no workaround!

So how do I recover access? Chrome works just fine ... so it is def. a Firefox problem.

I have unsubscribed from all newsletter after receiving the first email but days later I'm still getting emails from Firefox (e.g. Superpower #4: See if your info has been leaked).

This is an incredibly bad user experience and to my knowledge illegal in the EU.

I'm probably still within that journey but the journey should terminate the moment I clicked unsubscribed.

Is there a way to turn off tracking URL fragment insertion from the release notes page when clicking "What's New" in the Firefox update modal?

When I click "What's New" in this modal (see Screenshot 1), it loads the release notes page for my current version (although it really should load the release notes page for the version it wants me to upgrade to, but that's another issue altogether), and inserts a bunch of tracking URI fragments onto the URL (see Screenshot 2).

Is there a way (in Settings, about:config, Windows Registry, etc.) to disable that fragment insertion?

I clicked on a link in an email and FF began opening it. It then stopped and gave a message that the site was causing FF to run slow. That was an understatement, as FF never continued and didn't fully open the site. I copied the URL to Chrome and it had no problem quickly opening the site. What do I need to fix in FF to make it happy again? This is the link if you want to try it. https://www.mypoints.com/jumppage?trkid=p16498665&h=1645af8f93c2559daa84038a922f4a04&merchant=10659&page=110&finalUrl=https%3A%2F%2Fbestbuy.7tiv.net%2Fc%2F49764%2F687081%2F10014%3Fu%3Dhttps%253A%252F%252Fwww.bestbuy.com%252Ftop-deals&brand=BestBuy&deo=16498665,5,0,0,0,0,0&utm_source=BONUSMAIL&utm_medium=email&utm_campaign=1196390

I have been watching YouTube for years, issue free. This week I was blocked, as my computer may be blocking ads and thus violating You Tubes policy. How can I find and disable ad block programs/ extensions, thus allowing me to get back on You tube. I can recognize an outright program, but do not knew if extensions are in play that are not obvious to me. THANKS

Hi, Firstly I apologize because I'm not very tech savvy. My firefox browser has been taking ages to load. I've tried various 'fixes' over the last week or so and they don't work for long. I'm going down the 'try this' list and am at the 'clear junk in manage data' suggestion. Someone else had success with getting rid of a load of youtube saved junk. I'm in the Cookie and Site Data area, it says it's using 793mb of disc space yet when I tap on 'manage data' to try and clear stuff that area shows up as empty. I've searched but can't locate how to fix this issue. Or I might be missing something completely obvious. :/

My memory, and health, is not great so if possible I really don't want to resort to clearing everything and having to re-add log ins etc.

Does anyone know how to fix this please?

Thank you!

Having tried all pointers to how to display this data, I give up and present my case here: In a banking app, the login field is blank and requires me to enter the correct Login ID. This works fine. However, if I double click on that field, an option is displayed, happening to be my email address, which will not work in this case; a numeric value is required.

So, knowing a prompt is enabled, I have entirely failed to get 'it' to save the correct ID. I have also find a place in Firefox settings where I can see and modify the value that comes up. I do however remember doing exactly that for some other site.

So, as I have said, I cannot find this in the Passwords nor the Settings pages. What am I missing?

Help would be much appreciated.

bsky.app cookie continues to be loaded on computer even after I continually delete it, privacy set to strict and blocked under "managed exceptions, why is it being reloaded when I don't access the site. None of the sites I access are linked to it, only visited once and if this alternative to x continues to set cookies, how can I permanently block it, thought the exceptions list was supposed to keep blocking it. So far it's come back three times, I'll screenshot it next time and attach.

I am looking to turn on review checker and cannot see how to do it. I don't have the price tag icon displayed nor do I have any reference to Review Checker in my settings. I'm wondering if my version of Firefox supports it (133.0). Any ideas?

Hi I am a long time user of firefox because i love its customization and tools available to help me with my work and personal life. Recently i have been ordered to remove Firefox from the company laptop as it was deemed insecure by the IT and security department. I have been told to use MS edge and Google's Chrome. Their reasoning is "An inconsistent comparator in xslt/txNodeSorter could have resulted in potentially exploitable out-of-bounds access. Only affected version 122 and later. This vulnerability affects Firefox < 136 and Firefox ESR < 128.8." I do not know what this means. Is there something i can tell my IT department to argue against the directive to only use either Edge or Chrome. Best regards, F Silva

hello, I've been trying to follow Firefox's official guide in the docs and ready 3rd party articles in order to enable payment method auto-fill in Firefox. however, this section seems to be missing from my settings page.

under Privacy and Security, I cannot find anything to do with saved payment methods or the checkbox to enable payment method auto-fill.

how can I resolve it?

I have a HUGE problem with Firefox memory usage. Some open instances of firefox are taking anywhere from 600mb to 2.8gb of memory. Since firefox opens MANY instances even with only ONE active window, this very quickly uses all available memory (4gb) causing a full laptop crash.

More concerning is that CLOSING the worst instance of memory usage STILL leaves the single open page/tab open, so what exactly was the memory eating instance actually doing ???

I have included a screengrab of the many remaining instances of firefox in windows task manager AFTER closing the main culprit.

I have also included a screengrab of all the adblockers I use which I believed would limit unnecessary memory usage, but does not seem to be effective.

Many Thanks

Hi, Before Firefox's Version 125.0.1 (64-bit) latest update I could download any file from my safe office environment, behind firewalls, VPN, ... Now despite of unchecking the "Block dangerous downloads" I'm still unable to download files. I have Windows 10 on my laptop.

Here are the steps: Click on a file, Save "File not downloaded. Potential security risk." Click on the message - Allow download The result is a file with content "HTTP Status 405 – Method Not Allowed".

Please help me to work the downloading again. I am aware of the safety but I want to switch off this feature.

Thanks in advance for help, Tibor