Firefox Community Forum

Firefox now requires me to use a passkey to log in to YouTube. I don't have (or want) a passkey. My computer locks up solid, and I have to reboot when I cancel the request for a passkey. I can log in to YouTube on my Samsung S10+ tablet and S25 phone without problems. This problem only occurs on my Windows 10 computer. It is impossible to bypass this issue.

I use Primary Passwords on important sites. Since v136 installed this morning, no matter what site I OPEN Firefox to, even search sites, the Primary Password is requested. If Firefox is already opened, if I open the "unimportant" site, no password is requested.

According to Firefox Help, "After you have defined and set your Primary Password, you will be prompted to enter it once for each Firefox session, when Firefox needs access to your stored passwords." But since updating to version 136.0 I get asked for my Primary Password even to see my home page. Why is this?

For the last several weeks, Firefox has been prompting me to "Please enter primary password" multiple times per day or even per hour. If I do so, the dialog box goes away, only to come back again later. I'm finding this very frustrating.

Firefox does always prompt for this when I start it, as it has for many years.

I tried the recommended solution for a similar problem presented here but it didn't help.

This started some time after I updated from 130.0.1 to 133.0, but I have no idea whether the update is the cause.

Can anyone recommend what I can do to solve this or at least to investigate it further?

I use a Primary Password. Until yesterday, I only had to enter the Primary password when I when I went to a website that had a login. Now I have to enter the password to open Firefox. Clicking cancel twice will make it go away. I deleted the primary password, got out of Firefox, reopened Firefox and then checked primary password and re-entered the primary password. The problem remains. How do I fix this?

I'm using Firefox v136.0 on a Windows 11 host.

Each time I open Firefox the software prompts me two times (via a dialog) to enter the primary password. (I previously enabled and defined a primary password.) I'm also prompted twice to enter the primary password when I open the Firefox's SETTINGS page. This happens in "regular" and SAFE mode. I do not have any extensions installed nor themes installed/enabled. The only plugins that are installed are "OpenH264 Video Codec provided by Cisco Systems, Inc." and "Widevine Content Decryption Module provided by Google Inc."

When I delete the primary password, the browser does not prompt me to enter the primary password on startup or when opening the SETTINGS page.

FWIW, I've tried the following sequence, but the problem persists:

1. Uninstall Firefox
2. Delete as many temporary files as I can in $HOME\AppData\Local\Tmp\
3. Delete $HOME\AppData\Local\Mozilla\
4. Delete $HOME\AppData\Roaming\Mozilla\
5. Reboot
6. Reinstall Firefox
7. Open Firefox and add a primary password
8. Close and reopen Firefox

When I reopen Firefox, it prompts me twice to enter my primary password. When I open Firefox's SETTINGS, I am prompted twice to enter the primary password.

Any suggestions as to how I can convince Firefox to not prompt me twice for the primary password when opening the browser would be appreciated.

Is the Primary (formerly called "Master") password shared or Firefox synchronised between different devices?

The reason that I ask this is that I am a decrepit and ignorant old bugger in his 8th decade that has been using Firefox for nearly 25 years. Consequently I have a lot of passwords stored in Firefox's password manager that I REALLY do not want to lose.

Unfortunately, on my main desktop machine, becoming more paranoid after a suspected identity theft attack, I decide to change the Master Password (recently re-named to Primary Password) to something longer and harder to guess or break.

Unfortunately I have forgotten what I changed it to ! (I can remember the first 15 characters but then not the ending sequence...)

However, I discovered that on an old laptop (that had not been connected to the internet for a long time - and I've disconnected it from the local Wi-Fi now) that my old password still worked and I could still see many of the old passwords (since it had not been synchronised).

I am worried that if I try and restore my passwords by now connecting to the internet and synchronising, I will then be locked out of this remaining treasury of my passwords if Firefox synchronisation then disastrously changes the old password (that I still remember) to the new password that I have forgotten - hence my question...

PS: I still have a paper record of something called an "Account Recovery Key" consisting of 8 groups of 4 alphanumeric characters (each group only contains capital letters and numerals - although one 4 character group does not contain any numerals at all, but all groups have at least one capital letter). Could I use this to recover the misremembered new password?

PPS: Don't you think it is always a bad idea to include both zeroes and letter Oh for Oscars in this account recovery key as capital letters rather than lower case letters, since they look so similar?

ie z00 or zoo is less prone to confusion that Z00 or ZOO

Firefox suddenly and inexplicably started asking for my primary password twice when I start the browser. I am not in sync enabled mode. When I cancel the primary password request twice Firefox behaves normally. It does this even after I disable extensions and it does it when I start Firefox in troubleshooting safe mode. My other computer is not doing this.

Prior to today, I've entered my [correct] Firefox primary password several times and it has always been accepted. It worked consistently right up until now, so what gives? And why aren't we simply allowed to reset our primary passwords, since all our browser settings, data, and personal preferences depend on accessing it via the primary password?

In short either send me a reset link, or instructions on how to reset my primary password.

Thank you!

I have no other devices to "sync" to. This may or may not be why my "passwords" in Firefox have been locked down as I can not now log into my hotmail.com account. Passwords are visible in Firefox except for the passkey which I can't seem to delete. I need to either see it or delete it. Also, it won't do any good to send a response to the e-mail linked to Mozilla. I had to create a new temporary account to try to get MS to restore my hotmail.com account. The storing of Passwords by Firefox is not helpful to me & I do not want it & need to turn it off. Thanks for help in this multilayered mess of software I'm using.

Hi,

I have in the passed month reinstalled my Linux PC. during that process I recently my Firefox account and set my master password.

Yesterday, I re-synced Firefox.

Today I found out that my Firefox master password has been reset and anyone who could access my desktop would have complete access to any of my websites not protected by two factor authentication.

Is the master password synced?

So I have immediately reset it to the old password. as an initial step to protect my passwords locally.

I will shortly create a new random password and apply that as a new master password.

None of my website accounts appear to be compromised, yet. I have checked the ones I am most concerned about all of which have two factor authentication. I have not checked all of them by a long way.

I have several questions:

What can cause this?

What is at risk when this happens?

What should I do once I have discovered that my master password has been reset?

Should I change all the passwords of all my accounts?

If someone got access to my Firefox account could they re-sync to a different machine and have access to all my personal website data?

How can I protect against such a total disaster. At the moment the protection on this account is a password and an Authenticator App second line of defense. Although I was not asked for 2FA when logging into your support.

Hello All, just switched to Firefox and like it a lot. However, one thing I cannot figure out ... how to make it remember log-in email or username, but NOT saving any passwords. I googled and many answers are outdated (2014) ... non made a change anyways. - Unchecked "Delete Cookies when Firefox closes" - Under Passwords: I unchecked "Ask To Save Passwords" - Under Autofill: "Save and Fill Addresses" - Checked - I added my entire mailing address and email in "Save Addresses" - "Save and Fill Payment Methods" - Unchecked - Under History: "Remember Browsing and Download History" and "Remember Search and Form History" ...

  both checked.

These settings seam to be most logical for what I want but it still does not work. What I'm talking about is, e.g., when I sign in to Amazon I'm expecting to already see my email or at least after typing the first letter. That's how it was in the previous browser. (FYI: required password field/sign-in is replaced by Windows pin)

What am I doing wrong? Please advise.

Thanks

Trying to redeem an Amazon Gift card to my Amazon account and it is asking me for my PIN for Firefox/Mozilla which I don't have...won't take my password or my Microsoft PIN. Now what?