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Tried to update, error messages unable to use Firefox - Entry point not found and more - does not function

The Firefox browser does not function now. I thought I had to update, got an error - Couldn't load xpcom and an entry point error, I have no clue what to do. firefox is … (tuilleadh eolais)

The Firefox browser does not function now. I thought I had to update, got an error - Couldn't load xpcom and an entry point error, I have no clue what to do.

firefox is my default browser' i use Win 11 never had an issue before with Firefox *Email hidden for privacy*

Asked by d.iselin 1 lá ó shin

Last reply by NoahSUMO 8 n-uaire ó shin

YouTube keeps crashing

Hi Any help will be appreciated as I have this issue over a year. I thought with the updates it would be fixed but it seems like its only my firefox browser issue. Ever… (tuilleadh eolais)

Hi

Any help will be appreciated as I have this issue over a year. I thought with the updates it would be fixed but it seems like its only my firefox browser issue.

Every time I try to view a YouTube video it keeps crashing. I get this message - Gah. Your tab just crashed. We can help! Choose Restore This Tab to reload the page. YouTube works in other browsers though.

Asked by Previsha Parbhoo 1 seachtain ó shin

Last reply by TyDraniu 16 uair ó shin

New Tabs don't open sites

As of last week, FF works for a few minutes on startup, but then when you open a new tab and try to go to a site you just get the dancing period, nothing opens. Already o… (tuilleadh eolais)

As of last week, FF works for a few minutes on startup, but then when you open a new tab and try to go to a site you just get the dancing period, nothing opens. Already open tabs with sites generally still work, but sometimes crash the tabs after a bit. We've tried starting without extensions, uninstalling and reinstalling FF, changing the profile, logging in the PC (Win 10, up to date) with a different login, running SFC and DISM on the PC, and just about everything else.

Opening the FF console shows this message when the tab just rocks the period:

WindowsJumpLists: Failed to fetch favicon for https://online.adp.com/signin/v1/?APPID=WFNPortal&productId=80e309c3-7085-bae1-e053-3505430b5495&returnURL=https://workforcenow.adp.com/&callingAppId=WFN&TARGET=-SM-https://workforcenow.adp.com/theme/admin.html NS_ERROR_FAILURE: WindowsJumpLists.sys.mjs:257:29

Edge works perfectly (and unfortunately, I'm having to use Edge to enter this ticket.). Other applications don't have any issues. I'm not having this issue on 2 other similar PCs I have that run FF, only this one.

Any ideas of what might be the issue with FF on this PC? Thanks, Alex

Asked by unkiealex 2 sheachtain ó shin

Last reply by jscher2000 - Support Volunteer 19 uair ó shin

Read Aloud extension

I installed Read Aloud and uninstalled it and reinstalled it. Nonetheless, when I want it to read aloud information, it doesn't start at the first word. Instead it starts… (tuilleadh eolais)

I installed Read Aloud and uninstalled it and reinstalled it. Nonetheless, when I want it to read aloud information, it doesn't start at the first word. Instead it starts midway on the first line/sentence. How can this be fixed?

Asked by DrTSJ 1 lá ó shin

Last reply by James 1 lá ó shin

Mozilla VPN

Does the Mozilla VPN have an easy to use "on" "off" switch? I want better access to streaming services But I also want to browse and easily log in to banking, health, … (tuilleadh eolais)

Does the Mozilla VPN have an easy to use "on" "off" switch? I want better access to streaming services

But I also want to browse and easily log in to banking, health, and financial sites where i have accounts that are protected by recognizing my current IP address to allow me access to my accounts.

From reading information about the numerous VPN providers, it seems like having a VPN might make it difficult to log in to financial, medical record sites etc.

Asked by mdc 1 lá ó shin

Last reply by TyDraniu 1 lá ó shin

How do I disable firefox from loading when computer restarts or boots up?

Hi everyone, I've looked for help but can't seem to find what works. I went to about:config and searched for toolkit.winRegisterApplicationRestart and made it false, it w… (tuilleadh eolais)

Hi everyone, I've looked for help but can't seem to find what works. I went to about:config and searched for toolkit.winRegisterApplicationRestart and made it false, it worked for less than a week and now firefox is starting when the computer boots up. How do i stop this? I'm using windows 11 24h2. I've been using firefox for years. My computer boots up faster than my router and it keeps saying i don't have internet. I'd appreciate any help thanks.

Asked by Ardently 1 lá ó shin

Last reply by TyDraniu 1 lá ó shin

Firefox will not load. I receive this message: Error: Platform version ‘130.0’ is not compatible with minVersion > = 129.0.2 maxVersion < = 129.0.2

Firefox will not load. I receive this message: Error: Platform version ‘130.0’ is not compatible with minVersion > = 129.0.2 maxVersion < = 129.0.2 I cannot use Fi… (tuilleadh eolais)

Firefox will not load. I receive this message: Error: Platform version ‘130.0’ is not compatible with minVersion > = 129.0.2 maxVersion < = 129.0.2

I cannot use Firefox due to this error message. What do I do now?

Asked by Connie Sutliff 1 mhí ó shin

Last reply by Kiki 1 lá ó shin

Opening Firefox

When I try to open up Firefox I get the following little box on a plain screen: Firefox Error: Platform Version '131.0.2' is not compatible with miniVersion >= … (tuilleadh eolais)

When I try to open up Firefox I get the following little box on a plain screen: Firefox Error: Platform Version '131.0.2' is not compatible with

     miniVersion >= 131.0.
     maxVersion <= 131.0.

So What can I do to correct this?

Ed

Asked by Edward Chase 3 seachtaine ó shin

Last reply by Kiki 1 lá ó shin

Error msg displays since last FF update on 10/10/24

After 10/10/24 FF desktop update, when FF opened, dialog box displays with: "Error: Platform version '131.0.2' is not compatible with minVersion>=131.0 maxVersion<=… (tuilleadh eolais)

After 10/10/24 FF desktop update, when FF opened, dialog box displays with: "Error: Platform version '131.0.2' is not compatible with minVersion>=131.0 maxVersion<=131.0".

When i hit OK, it closes the FF desktop application.

Can no longer enter the FF desktop browser application

Asked by sdialo 3 seachtaine ó shin

Last reply by Kiki 1 lá ó shin

Can't Access http://rahrbsg.com/

Unable to connect to http://rahrbsg.com/. Other browsers work but not on firefox. Have tried turning off all protection in firefox settings. … (tuilleadh eolais)

Unable to connect to http://rahrbsg.com/. Other browsers work but not on firefox. Have tried turning off all protection in firefox settings.

Asked by support250 3 lá ó shin

Last reply by jonzn4SUSE 1 lá ó shin

how to stop firefox from "shuffling" between 2 open windows

hi. i have (too) many windows and tabs open - and whenever i click the firefox icon in my dock, it doesn't go to the window i was just in - instead it chooses a differen… (tuilleadh eolais)

hi. i have (too) many windows and tabs open - and whenever i click the firefox icon in my dock, it doesn't go to the window i was just in - instead it chooses a different window and i get back to the original window by clicking the dock icon again - how do i make this stop?

Asked by jackie.sussman 3 lá ó shin

Last reply by Agatha Abigail 2 lá ó shin

Newspaper Problem

My Newspaper does not properly scroll every other page. This has gone on for the last three Firefox updates. The site is https://enewspaper.mercurynews.com/html5/reader/p… (tuilleadh eolais)

My Newspaper does not properly scroll every other page. This has gone on for the last three Firefox updates. The site is https://enewspaper.mercurynews.com/html5/reader/production/default.aspx?pubname=&pubid=704bc66e-2c99-475b-83aa-c7f296287203 How can I fix this? Thanks, Jerry

Asked by g2kaminski 3 lá ó shin

Last reply by markwarner22 3 lá ó shin

noisy notifications of each new email

Recently, every time I turn on email on Yahoo, I get a noisy notification when each email is received. I do not want or like it. It is annoying. How can I turn off the no… (tuilleadh eolais)

Recently, every time I turn on email on Yahoo, I get a noisy notification when each email is received. I do not want or like it. It is annoying. How can I turn off the notifications?

Asked by pirvine94301 3 lá ó shin

Last reply by markwarner22 3 lá ó shin