Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Cartlannaithe

Need assistance changing primary mail address

Hello! I recently lost access to my mail address and can thus no longer use it. This address is linked to my firefox account and since I haven't added a secondary mail ye… (tuilleadh eolais)

Hello! I recently lost access to my mail address and can thus no longer use it. This address is linked to my firefox account and since I haven't added a secondary mail yet, I can't change the primary address or add a new address because all actions require a security code that is send to my now defunct mail address.

I could really need your assistance.

Asked by DracoDruid 2 bhliain ó shin

Last reply by Paul 2 bhliain ó shin

  • Réitithe
  • Cartlannaithe

Custom font no longer working as of Firefox Nightly update today (8th September 2023)

I use Iosevka font as my preferred custom font for websites, I really like this Firefox feature (actually one of the main reasons why I swapped from Chromium browsers), a… (tuilleadh eolais)

I use Iosevka font as my preferred custom font for websites, I really like this Firefox feature (actually one of the main reasons why I swapped from Chromium browsers), and as of updating my Firefox Nightly to "Nightly 119.0a1 (20230908094535)" version this feature no longer works on all websites, and only seems to work on the search bar when I open a new tab.

Image 1: Settings (unchanged since previous version when this feature worked) Image 2: Search bar in new tab is using Iosevka font correctly Image 3: An example of another website where the font is not being loaded where it did in the previous version.

Thanks.

Asked by stewartsvg 1 bhliain ó shin

Answered by zeroknight 1 bhliain ó shin

  • Cartlannaithe

Firefox 132 keeps logging me out of google whenever I close the browser

Title is quite descriptive. A few hours ago I cleared all my cookies and cache and a while later the browser updated. Now, whenever I close Firefox it automatically logs … (tuilleadh eolais)

Title is quite descriptive. A few hours ago I cleared all my cookies and cache and a while later the browser updated. Now, whenever I close Firefox it automatically logs me out of my Google accounts. This happens only with Google accounts, as I'm still logged into other accounts.

Asked by Níckolas 7 mí ó shin

Last reply by Hestilon Rico 3 mhí ó shin

Screen sharing permissions in Google Meet

When using Google Meet in Firefox browser, I am only able to share my window, not my screen. When I choose "share screen", it says I must change my permissions - but my p… (tuilleadh eolais)

When using Google Meet in Firefox browser, I am only able to share my window, not my screen. When I choose "share screen", it says I must change my permissions - but my permissions settings have not changed and this is a problem I have started having only in the last few days.

I do not know where I am supposed to change these permissions settings.

I have checked my permissions in settings > privacy & security > permissions - there is nothing there about screen sharing.

I have checked my permissions in padlock > connection > more information > permissions and the only options I have for screen sharing are "always ask" (default), which is set. The only other option I have is "block" which is not set.

My Firefox browser is up-to-date.

Can anyone help? Thanks!

Asked by mel37 3 mhí ó shin

Last reply by jonzn4SUSE 3 mhí ó shin

What are these "Quarantined Domains"?

Hello, i am wondering about the blocking of extensions on "Quarantined Domains". Is there a list of them available to explore? Who maintains this list? Can some fish… (tuilleadh eolais)

Hello, i am wondering about the blocking of extensions on "Quarantined Domains".

Is there a list of them available to explore? Who maintains this list? Can some fishy website admin add his domain to it to block some 3rd party security addons? How can i whitelist a fishy extension on only 1 blocked site without losing the protection?

The faq articles are not really helpful for this.

Asked by SK 2 mhí ó shin

Last reply by James (On Leave) 2 mhí ó shin

Issue with Firefox Sync Not Restoring Passwords After Reinstalling Windows

Hello, I recently reinstalled Windows on my computer and expected Firefox to sync and restore my saved passwords, as I had enabled Firefox Sync before reinstalling. Howe… (tuilleadh eolais)

Hello,

I recently reinstalled Windows on my computer and expected Firefox to sync and restore my saved passwords, as I had enabled Firefox Sync before reinstalling. However, after syncing my account, my passwords did not appear, and I am unable to access them.

I have already tried the following steps:

   Checked the sync status of my Firefox account.
   Ensured that I am signed into the correct Firefox account on my browser.
   Searched for any relevant troubleshooting steps but haven't been able to resolve the issue.

Could you please assist me in restoring my saved passwords or provide any guidance on how I can retrieve them?

Thank you for your help.

Best regards, Tameem

Asked by tamemtamim700 5 mhí ó shin

Last reply by TechHorse 5 mhí ó shin

  • Réitithe

URL is causing FF to run slow

I clicked on a link in an email and FF began opening it. It then stopped and gave a message that the site was causing FF to run slow. That was an understatement, as FF ne… (tuilleadh eolais)

I clicked on a link in an email and FF began opening it. It then stopped and gave a message that the site was causing FF to run slow. That was an understatement, as FF never continued and didn't fully open the site. I copied the URL to Chrome and it had no problem quickly opening the site. What do I need to fix in FF to make it happy again? This is the link if you want to try it. https://www.mypoints.com/jumppage?trkid=p16498665&h=1645af8f93c2559daa84038a922f4a04&merchant=10659&page=110&finalUrl=https%3A%2F%2Fbestbuy.7tiv.net%2Fc%2F49764%2F687081%2F10014%3Fu%3Dhttps%253A%252F%252Fwww.bestbuy.com%252Ftop-deals&brand=BestBuy&deo=16498665,5,0,0,0,0,0&utm_source=BONUSMAIL&utm_medium=email&utm_campaign=1196390

Asked by bill.ruggirello 5 mhí ó shin

Answered by jonzn4SUSE 5 mhí ó shin

  • Cartlannaithe

Default speaker settings do not work correctly in Firefox

Hello. Our organization is experiencing an issue where sound settings are not carrying over correctly to Firefox. Specifically, this is with speaker settings. In multiple… (tuilleadh eolais)

Hello. Our organization is experiencing an issue where sound settings are not carrying over correctly to Firefox. Specifically, this is with speaker settings. In multiple calling platforms (tested in Genesys Cloud and Teams), we are not able to adjust the settings for the speaker that audio plays from. We can adjust the default microphone setting, but not the speaker setting. This is only occurring in Firefox (works fine in Edge and Chrome).

Additionally, we've tried adjusting the default audio settings by going to Windows > Sound settings > App volume and device preferences, and changing the settings specifically for Firefox on this page. This does not work. When we check Teams or Genesys Cloud, it seems like Firefox is just picking any default without a rhyme or reason.

Any assistance would be greatly appreciated.

Asked by gbishop61 1 bhliain ó shin

Last reply by zeroknight 1 bhliain ó shin

  • Cartlannaithe

Widevine plugin will not install, toggling DRM and other troubleshooting steps not working

Ok, so I installed Firefox today, and tried to watch Discovery+, it kept saying it was installing components to play the audio and video and never seemed to actually inst… (tuilleadh eolais)

Ok, so I installed Firefox today, and tried to watch Discovery+, it kept saying it was installing components to play the audio and video and never seemed to actually install them. I finally figured out it's the widevine plugin sitting there with a yellow bar saying it's going to install soon but never does.

I went through nearly an hour of troubleshooting, and nothing has worked. I tried toggling the DRM option on and off, restarting the browser and PC, reinstalling Firefox, restarting my modem, disabling and enabling the plugin itself, going to all the streaming sites I use, attempting to manually install the plugin, etc.

As far as I know, I'm not using an antivirus, I don't have my VPN on, any other extensions or plugins, pihole, or anything else I saw in other support queries. I'm just going crazy trying to fix this since it seems nothing works.

Asked by gnosisu 2 bhliain ó shin

Last reply by cor-el 2 bhliain ó shin

  • Cartlannaithe

New AI Side Bar

I have used Firefox for longer than I care to remember and have never had any problem with it but this morning I switched on my PC and a new AI side bar has appeard on th… (tuilleadh eolais)

I have used Firefox for longer than I care to remember and have never had any problem with it but this morning I switched on my PC and a new AI side bar has appeard on the left and I don't want it. Can you please make it so we can remove it and looking around the internet, I know I'm not the only one with this opinion.

Asked by wellseyuk 6 mhí ó shin

Last reply by jscher2000 - Support Volunteer 6 mhí ó shin

  • Cartlannaithe

How to search for installed (both enabled and disabled) addons extensions in Firefox browser like chrome does via "chrome://extensions/" in 2025?

How to search for installed (both enabled and disabled) addons extensions in Firefox browser like chrome does via "chrome://extensions/" in 2025? It is quite surprising … (tuilleadh eolais)

How to search for installed (both enabled and disabled) addons extensions in Firefox browser like chrome does via "chrome://extensions/" in 2025?

It is quite surprising that in 2024-25, firefox still doesnt have any option to search for installed addons via "about:addons". You can only search for addon site, not for those installed on your device and profile and browser.

Is firefox team really updating their browser for 2025 when compared to chrome?

Asked by Varnit Nigam 8 mí ó shin

Last reply by jscher2000 - Support Volunteer 6 mhí ó shin

  • Réitithe
  • Cartlannaithe

On certain domain, firefox stop loading the page for a while

This bug occurs very randomly, but it seems there have few things in common. - Occurring on domain level, one domain at once. For example, if Youtube.com stuck, any sub … (tuilleadh eolais)

This bug occurs very randomly, but it seems there have few things in common.

- Occurring on domain level, one domain at once. For example, if Youtube.com stuck, any sub address including each video page is not loaded. Other website and whole browser works fine. - Other program on same PC is not affected, too. - Which page is stop loading is completely random. It might be happen only on a popular, feature-rich site like amazon, google, but not sure. - The timing is also random. Maybe after waking PC up from sleep, but not sure. Frequency of occurrence is once every 1~5 days. - The workaround without restarting browser is 1.)switching to other container tabs(strangely), 2.)opening website on private window. Disabling all the addon manually didn't help.

Since it's randomness, I didn't have any logs about this issue.

Asked by bleepblopp 3 bliana ó shin

Answered by cor-el 2 bhliain ó shin

  • Cartlannaithe

CVE-2023-3600

Hi, regarding vulnerability CVE-2023-3600 when I check advisories it says that version below 115.0.2 ESR are affected. Does that mean that only 115.x versions are affect… (tuilleadh eolais)

Hi,

regarding vulnerability CVE-2023-3600 when I check advisories it says that version below 115.0.2 ESR are affected. Does that mean that only 115.x versions are affected or all versions are affected like 102.x ?

Regards

Asked by sbasic 1 bhliain ó shin

Last reply by goku 1 bhliain ó shin

  • Cartlannaithe

Some websites stopped opening

Some sites stopped opening, although in other browsers, and through the phone everything opens up. I've tried reinstalling the browser, disabling extensions, resetting DN… (tuilleadh eolais)

Some sites stopped opening, although in other browsers, and through the phone everything opens up. I've tried reinstalling the browser, disabling extensions, resetting DNS. It didn't help. A list of sites I'm having trouble with: https://www.deepl.com/ https://enka.network/ https://7tv.app/ https://hsr.hakush.in/ and some other sites that I can't remember right now. In Chrome he working. Sites like youtube twitch and other poplar working too, idk why firefox have problem, maybe its new update?

Asked by egor egor 10 mí ó shin

Last reply by cor-el 10 mí ó shin