Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Cartlannaithe

On a Mac, drag file from download - not working

I am suddenly unable to drag downloaded files from firefox to a folder on my mac. This is a new issue - always worked before. What's the fix? Thanks /edit: moved thr… (tuilleadh eolais)

I am suddenly unable to drag downloaded files from firefox to a folder on my mac. This is a new issue - always worked before. What's the fix? Thanks



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS on your Mac.

Asked by fraune 1 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 1 bhliain ó shin

  • Cartlannaithe

Upgraded Firefox but it now won't run because it tells me it is already running

Three days ago Firefox froze and wouldn't allow me to do anything. I quit and then Firefox would not open. Went back to Safari and download the latest version of Firefo… (tuilleadh eolais)

Three days ago Firefox froze and wouldn't allow me to do anything. I quit and then Firefox would not open. Went back to Safari and download the latest version of Firefox, and installed it. It started by saying that Firefox was already running (it wasn't) so I forced it to quit. Installed and asked it to replace the existing version. Then I tried to run it and it told me that it was already running!!!

Short of deleting the whole application and starting again - losing bookmarks, passwords, etc. - what else can I do?



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox as this both sounds like desktop version and you put in "Mac Ventura v13" in system details on right so you have macOS.

Asked by Ian H 1 bhliain ó shin

Last reply by Ian H 1 bhliain ó shin

  • Cartlannaithe

MANY WEBSITES SEEM TO BE MISSING FONTS

HI FIREFOX! Many websites are not readable. I can see these correctly in Safari. I tried getting the latest Firefox updates. It did not fix the issues. Bizarrely, I can p… (tuilleadh eolais)

HI FIREFOX! Many websites are not readable. I can see these correctly in Safari. I tried getting the latest Firefox updates. It did not fix the issues. Bizarrely, I can paste into another application and read the gobblity gook. So I think it is just a font issue. I really do not want to go back to Safari. Poshmark and Fedex are the two websites I experienced issues with today. Fedex would not interact properly with Firefox but I could find my tracking information on Safari. I have had the problem previously but did not have time to look into it that day. 16" Macbook Max M1 running Monterey



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS

Asked by gay_white 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

garbled fonts on websites after upgrading to mac OS ventura 13.3

garbled fonts on websites after upgrading to mac OS ventura 13.3 /edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section … (tuilleadh eolais)

garbled fonts on websites after upgrading to mac OS ventura 13.3



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section

Asked by dskyrca 1 bhliain ó shin

Last reply by dskyrca 1 bhliain ó shin

  • Cartlannaithe

icons appear in desktop toolbar every time I open Firefox

Suddenly everytime I open Firefox a new Firefox icon appears on my desktop toolbar. if I open Firefox three times I'll have three new icons - as well as the alias Firefox… (tuilleadh eolais)

Suddenly everytime I open Firefox a new Firefox icon appears on my desktop toolbar. if I open Firefox three times I'll have three new icons - as well as the alias Firefox icon I've had in the toolbar for years. No idea why this has begun to happen. How do I get this to stop? (I'm using a 2017 21.5 inch IMac with Big Sure OS.)

Thanks.


/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS

Asked by canadajohn 1 bhliain ó shin

Last reply by canadajohn 1 bhliain ó shin

  • Réitithe
  • Cartlannaithe

Firefox crashes on every site needing password since Mac upgrade to Ventura 13.3.1

Since I upgraded my Mac Air to Firefox crashes on every site needing password since Mac upgrade to Ventura 13.3.1 entura 13.3.1 Firefox crashes every time on any site nee… (tuilleadh eolais)

Since I upgraded my Mac Air to Firefox crashes on every site needing password since Mac upgrade to Ventura 13.3.1 entura 13.3.1 Firefox crashes every time on any site needing a password. I have got latest Firefox. I have uninstalled and re-installed. No change. Any ideas please?!



/edit: moved thread from Firefox for iOS (for iPhone./iPad) to Firefox section as Ventura is macOS and not the mobile iOS.

Asked by GarethW 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

  • Cartlannaithe

cpu usage excessive

the activity monitor on my mac shows cpu usage at almost 100% when firefox is active. with safari cpu @ about 15% or less. seems to slow the mac considerably. how to f… (tuilleadh eolais)

the activity monitor on my mac shows cpu usage at almost 100% when firefox is active. with safari cpu @ about 15% or less. seems to slow the mac considerably. how to fix?

Asked by Max 1 bhliain ó shin

Last reply by Terry 1 bhliain ó shin

  • Cartlannaithe

Fonts not displayed correctly - prints unreadable jibberish

Hi all, I'm having an issue that I've seen mentioned over several years and without a workable solution - I'm at the point of having to transfer all my browser usage to … (tuilleadh eolais)

Hi all, I'm having an issue that I've seen mentioned over several years and without a workable solution - I'm at the point of having to transfer all my browser usage to chrome and abandon my beloved firefox. The issue has been 'answered' by advanced users to tell people to 'inspect' which font is the issue then check local systems font book for corrupted/duplicate fonts: however this is not a satisfactory response. Context: see screen shot attached for what the jibberish looks like, and a point in the 'inspect' view that I believe (guessing) is involved. System: Firefox 112.0.2 (64-bit), MacOS 13.3.1 (a) (22E772610a) on Macbook Pro (13-inch, 2020, 2 GHz Quad-Core Intel Core i5). This same websites do not have any issue on the same computer viewed on Chrome or Safari. Nor is there any problem on my iPhone on the iOS firefox browser.

Firstly this is not a user-friendly solution for most people, I'm afraid. Opening the inspect viewer is mindboggling for anyone who doesn't code and even for people who do some programming but not for websites (like me), it isn't exactly self-explanatory. I think I've managing to find examples that indicate 'Roboto' seems to be consistently involved in the display issue. Secondly, the step for 'fixing' the font that is the culprit - my local system indicates that all fonts are valid and there are no duplicates. I haven't installed manually Roboto as I'm uncertain where to 'safely' get the font from and my computer is owned and managed by my workplace - with overly strict administration/security rules so if I f-up a download of something dodgy my IT service will blacklist me and revoke my admin access... ** which would mean I'd be unable to do my job!**. I wondered if perhaps there is some security setting due to that, which stops website from loading the fonts they choose? From previous 'solutions' it said that having Firefox preference set to "allow websites to choose their own fonts..." should mean the websites can load as needed. If indeed I must manually download fonts for each and every instance that Firefox fails to display text legibly that is equivalent to Firefox being unusable. I'm clearly frustrated and it's because I love FIrefox and the ethos behind it all so leaving for Chrome would be very sad indeed! Help and a solution for normal users would be so very much appreciated. Also where can I properly lodge this issue with peeps who fix things? There are issues of this kind going back years and for both Windows and Mac Systems so it's not a one-off problem but a recurring one! Please pretty please, people who do the magic that makes Firefox - fix this issue... Thanks for reading my rant and for any helpful responses. Cheers, Megan

Asked by megan.ej.campbell 1 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 11 mí ó shin

  • Cartlannaithe

Tabs Reopen after Close is Unreliable

Tabs to not reliably reopen after closing Firefox. The latest occurrence, but not the only one, was after updating macOS 13 on a Mac Mini M1 using current version of Fire… (tuilleadh eolais)

Tabs to not reliably reopen after closing Firefox. The latest occurrence, but not the only one, was after updating macOS 13 on a Mac Mini M1 using current version of FireFox.

I have read multiple help pages and double and triple checked settings. My work around has been to Bookmark All Open Tabs each time I close FireFox or shutdown the Mac - doable but a nuisance.

Suggestions appreciated

Asked by doc.debit 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

all iMac type face is too small

The type face on my iMac has gone super small. So small I can barely read it. How to I return the type face for all programs to a readable size? /moved thread from … (tuilleadh eolais)

The type face on my iMac has gone super small. So small I can barely read it. How to I return the type face for all programs to a readable size?



/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as your iMac has macOS.

Asked by al.poser 12 mí ó shin

Last reply by Terry 12 mí ó shin

  • Cartlannaithe

Screen sharing in Google meets doesn't work

Hi, By accident I changed a setting somewhare and now I can't share screen when using Google meets. I use a MacBook Air M2 2022 and run version Ventura 13.4 and Firefox … (tuilleadh eolais)

Hi, By accident I changed a setting somewhare and now I can't share screen when using Google meets. I use a MacBook Air M2 2022 and run version Ventura 13.4 and Firefox version 113.0.2. I have googled the problem and had help from Apple support so I have already; - checked settings in my Mac - checked settings in Google Meet - deleted cash memory in Firefox - rebooting my computor - run Google Meet in Safari and screen sharing works

I don't dare to reinstall Firefox because then I will lose lots of data. What have I not done that this community could help me understand.

Thanks in advance.

Best, Fredrik


/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by fredrik.wittboldt 12 mí ó shin

Last reply by fredrik.wittboldt 12 mí ó shin

  • Cartlannaithe

Social Media Sharing Icons on Website not visible in Firefox

I am guessing this is a settings issue, but I cannot find a solution. I cannot see the social sharing icons on my website when in Firefox on my Mac. I can see them in Saf… (tuilleadh eolais)

I am guessing this is a settings issue, but I cannot find a solution. I cannot see the social sharing icons on my website when in Firefox on my Mac. I can see them in Safari. What's the deal?

Thanks,

Theresa

Asked by tkw5 11 mí ó shin

Last reply by cor-el 11 mí ó shin

  • Cartlannaithe

New Tabs

When I open a new tab this website opens up instead of a blank tab. "https://search.rspark.com/?ytm" I've set my new tabs to open a blank page, and I have the current ve… (tuilleadh eolais)

When I open a new tab this website opens up instead of a blank tab. "https://search.rspark.com/?ytm"

I've set my new tabs to open a blank page, and I have the current version.

Asked by cargrfx1 11 mí ó shin

Last reply by cor-el 11 mí ó shin

  • Cartlannaithe

Saved passwords

Hi I'm on Ios I forgot a password so went to keychain access where I can normally find saved passwords. It wasn't there. I then went to Firefox preferences and found it t… (tuilleadh eolais)

Hi I'm on Ios I forgot a password so went to keychain access where I can normally find saved passwords. It wasn't there. I then went to Firefox preferences and found it there, for copying. There was no password required. That means if I leave my computer on and someone comes past, they can look at saved passwords, and that is a real security issue. I may stop using firefox because of this. Is there a setting to make it more secure? Cheers Martin

Asked by charltonlaggan 11 mí ó shin

Last reply by Terry 11 mí ó shin

  • Cartlannaithe

googlemeet, teams etc not working

Hi, none of the virtual meeting applications (googlemeet, teams, etc.) are working on my firefox last version for OSX. The same in troubleshut mode. But it's fine on my M… (tuilleadh eolais)

Hi, none of the virtual meeting applications (googlemeet, teams, etc.) are working on my firefox last version for OSX. The same in troubleshut mode. But it's fine on my Mac using Safari. I'm convinced that there is some configuration I touched in the last year as before I don't had this problem.

Can someone help me?

Thanks,

Asked by axrm70-mail 10 mí ó shin

Last reply by axrm70-mail 10 mí ó shin

  • Cartlannaithe

Firefox forgets custom server certificate exceptions in certificate manager

When I add certificate exceptions, such as for my router's self-signed certificate, Firefox forgets the exception at seemingly random intervals. Often this happens in sev… (tuilleadh eolais)

When I add certificate exceptions, such as for my router's self-signed certificate, Firefox forgets the exception at seemingly random intervals. Often this happens in several days. In one case it was overnight. This has been going since at least early 2023, probably a year.

In noticed Firefox also forgets settings like "allow popups" set on a site (like on Gmail for example), but not necessarily at the same time as certificate exceptions are forgotten. Other settings don't seem to be changed or forgotten.

These problems occur on different Macs using the same Mozilla account. Refreshing Firefox has made no difference.

Asked by saguaro7 10 mí ó shin

Last reply by saguaro7 10 mí ó shin