Firefox Community Forum

Can not use the modzilla VPN purchased for my 2017 Macbook Air. Operating system will not support it! Required credit card reversal for Mozilla receipt ZPQWEQ-0001 March 31/26.

Thanks Tom Wirsz

I don't want to see more AI features on this browser. I don't care for its harmful effects on the environment and I use Firefox to escape the bullshit of Google Chrome and other web browsers. I'm probably going to switch completely if more AI features are added.

The only reason to use this website is that you're the only otpion without AI nonsense in it. Why on erth would you ever choose to do something that removes one of the primary reasons to use your service over competitors.

I've recently learned that Firefox is pivoting to use more GenAI in its browser, and not to beat a dead horse, but I think I'm speaking with a large amount of the users of this browser when we beg for this not to become a thing. I specifically switched from Google in order to dodge their AI systems, and it feels like a slap in the face for Firefox to do the exact same thing. Now only is AI terrible for the already deteriorating environment and water, but it also shares misinformation, has encouraged people to end their own lives, steals art from people who put hours into their craft, and is frequently used for deepfakes, non-consensual imagery of people doing various sexual acts, CP, propaganda, and more.

I really thought that Firefox was one of the good ones. I'm immensely disappointed in the fact that they would choose to do this, and if this GenAI thing actually goes through, I for one will no longer be supporting Mozilla, Firefox, or any of their content for the foreseeable future, until they remove these harmful features.

Hello, i am buy vpn yeasterday, but I from Russia and vpn not workng, can you refund money? Connects but there are errors, maybe Russian government blocking this vpn

Hello, Downloaded latest Mozilla VPN on to macOS 12.7.6, it will not work. Request refund. Please forward this request to the appropriate Mozilla department. My email address is "[email removed]@gmail.com" for further clarification.

Regards,

Tom Wirsz

I've been paying Mozilla for quite some time and have never been able to access it. When signing in it does not accept password that I have written down. When using prompt to change password, I enter email and am told an email with security numbers will be sent within 10 minutes. It never arrives. I look in junk and check filtered mail.

Show Helpfulness Votes Chart Revision Status S Editor R Comment

Mar 23, 2026, 3:35:34 AM Current M AliceWyman Image:Fx148DataCollection-OptOut, removed pre-fx136 content

Apr 22, 2025, 3:07:10 AM Reviewed M Kunal Anjankar I have made it simpler.

Mar 14, 2025, 2:12:33 AM Approved M AliceWyman Intro and other edits; collapsible markup

Mar 8, 2025, 6:39:29 AM Approved AliceWyman Related content: Mobile link

Mar 7, 2025, 9:31:52 AM Approved AliceWyman updated link to redirected article

Mar 6, 2025, 8:35:52 AM Approved M Mozinet minor edits, including fixes for serial commas (see guidelines)

Mar 5, 2025, 12:29:49 PM Unreviewed AliceWyman TOC; edits due to redirect of Telemetry article (see discussion)

Feb 28, 2025, 11:31:50 AM Approved AliceWyman for fx136 note: DAU (daily active users)

Feb 27, 2025, 6:30:01 AM Approved AliceWyman How to turn off...Desktop {for fx136}

Feb 26, 2025, 4:46:04 AM Approved M Mark Heijl minor edits (added empty lines) and removed defective wikilink (replaced by template at top of article)

Feb 25, 2025, 12:55:09 PM Unreviewed AliceWyman edits for fx135 and below

Feb 25, 2025, 12:45:54 PM Unreviewed AliceWyman URL-> wikilink; Related content; removed unneeded keywords

Feb 25, 2025, 11:22:13 AM Approved M Dayani Lucia G.F. Added keywords

Feb 25, 2025, 10:28:19 AM Approved M Dayani Lucia G.F. Bug 1931072/ Bug 1931077/ Bug 1931075

Dec 13, 2024, 9:58:31 AM Approved Lucas Siebert Adding Bug 1931077/ Bug 1931075 Dec 13, 2024, 9:34:26 AM Approved MT Lucas Siebert Placeholder Bug 1931072