Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Réitithe
  • Cartlannaithe

Can't access Spotify website.

For some reason I can't access the Spotify website (spotify.com or https://open.spotify.com/). I get this error message: Page not found - We can’t seem to find the page… (tuilleadh eolais)

For some reason I can't access the Spotify website (spotify.com or https://open.spotify.com/). I get this error message:

Page not found - We can’t seem to find the page you are looking for. Any ideas? This is infuriating. I'm on a Mac running Ventura and the newest version of Firefox. Thanks.

Asked by virtualscottx 2 bhliain ó shin

Answered by AzZA 2 bhliain ó shin

  • Réitithe
  • Cartlannaithe

Facebook Messenger popup won't close

I am running v122.0.1 on a Mac and since the last update if I open a Facebook Messenger message which pops up at the bottom of the screen clicking the minimise or close d… (tuilleadh eolais)

I am running v122.0.1 on a Mac and since the last update if I open a Facebook Messenger message which pops up at the bottom of the screen clicking the minimise or close doesn't do anything and the message stays on screen The only way to get it to close is to log out of Facebook and then log back in again. Is this a bug in this release?

Asked by cs14 1 bhliain ó shin

Answered by cs14 1 bhliain ó shin

  • Cartlannaithe

pop-up blockers

I am told to disable pop-up blockers in order to have a payment verified. I do not know what pop-up blockers are, I do not know where they are. When I go to Settings and… (tuilleadh eolais)

I am told to disable pop-up blockers in order to have a payment verified. I do not know what pop-up blockers are, I do not know where they are. When I go to Settings and search for pop-up blockers, I am told "Sorry! There are no results in Settings for "pop-up blockers"; and instructed to visit Firefox Support. I have been sent on this circular quest three times now. Please help me.

Asked by hhonorr0421 1 bhliain ó shin

Last reply by zeroknight 1 bhliain ó shin

  • Réitithe
  • Cartlannaithe

Refresh page while in full screen mode.

I am using MacOS Monterey 12.7.1 with the latest Firefox version. When in full screen mode, if I want to refresh the screen I move the mouse pointer to the top of the pag… (tuilleadh eolais)

I am using MacOS Monterey 12.7.1 with the latest Firefox version. When in full screen mode, if I want to refresh the screen I move the mouse pointer to the top of the page to get the tools to display but when I move it down the the refresh button, it quickly hides again before I can refresh the page. Does anyone know of a solution to this or a keyboard shortcut I can use to do a page refresh while in full screen mode?

Asked by bsisler 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

  • Réitithe
  • Faoi Ghlas
  • Cartlannaithe

FF cookie storage space 17,000,000,000 GB for Facebook

Even though I have removed the cookies for Facebook, the Manage Cookies screen shows a HUGE storage space. FF v99.0 on Mac == from preferences page: Your stored cookie… (tuilleadh eolais)

Even though I have removed the cookies for Facebook, the Manage Cookies screen shows a HUGE storage space. FF v99.0 on Mac

==

from preferences page: Your stored cookies, site data, and cache are currently using 17,179,869,184 GB of disk space.

==

almost all are Facebook storage. I'm feeling a little reluctant to delete all site data. If I clear all cookies and site data will that fix the issue? will the issue re-occur?

Asked by SuMo Bot 3 bliana ó shin

Answered by SuMo Bot 3 bliana ó shin

  • Cartlannaithe

Change Firefox profile Language

I was in italy when I first created my firefox account and by default it choose italian as language. All of my search results are in italian even though in browser settin… (tuilleadh eolais)

I was in italy when I first created my firefox account and by default it choose italian as language. All of my search results are in italian even though in browser settings I choose English as preffered language. Now I discovered that actually my firefox profile is in italian that's why I see results in italian. In the profile settings (https://accounts.firefox.com/settings), there is no option to change the language. Please help.

Asked by Gurpreet 2 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Réitithe
  • Cartlannaithe

Logging In to a site

If I go to https://media.telstra.com.au/home.mobile.android.html using Firefox and then click on the "Webmail" button, I'm taken to https://email.telstra.com/login from w… (tuilleadh eolais)

If I go to https://media.telstra.com.au/home.mobile.android.html using Firefox and then click on the "Webmail" button, I'm taken to https://email.telstra.com/login from which I am unable to log-in.

However, if I do the same using Safari as a browser, I'm taken to a page entitled myid.telstra.com (with a lock symbol in front of it), from which I CAN log-in.

Can anyone offer an explanation. Note, this situation with Firefoix kind of happened overnight some period ago - I had been successfully logging in using Firefox for months/years befoe hand.

Asked by angeloandglenys 1 bhliain ó shin

Answered by angeloandglenys 1 bhliain ó shin

  • Réitithe
  • Cartlannaithe

Why is Firefox connecting to Nord VPN when I don't have the extension / use Nord VPN

Hi! Little Snitch just popped up letting me know what Firefox has recently connected to Nord VPN There's been 11 connections to cm.nordvpn.com and 1 to nordvpn.com and… (tuilleadh eolais)

Hi!

Little Snitch just popped up letting me know what Firefox has recently connected to Nord VPN

There's been 11 connections to cm.nordvpn.com and 1 to nordvpn.com and it also connected to nordvpn-com-blog.disqus.com.

A little concerning as I use Proton VPN which is currently off?

Can anyone assist?

Many thanks

Asked by iorem ipsum 3 bliana ó shin

Answered by iorem ipsum 3 bliana ó shin

  • Cartlannaithe

Firefox not showing/displaying Yahoo! Comments

This current version of Firefox (126.0) is preventing Yahoo! Comments from showing/displaying in ANY Yahoo! article. After I finished reading a Yahoo! article, the Yahoo!… (tuilleadh eolais)

This current version of Firefox (126.0) is preventing Yahoo! Comments from showing/displaying in ANY Yahoo! article. After I finished reading a Yahoo! article, the Yahoo! Comments is viewed but upon clicking on Comments, it just disappeared. It happens in any Yahoo! article with Comments. I used Safari to see if I experience similar issue but Safari is able to show/display Yahoo! Comments upon clicking on them. I have no other browser plug-in or app in Firefox preventing Yahoo! Comments from showing, it seems to be a Firefox JavaScript issue.

Asked by Rob 1 bhliain ó shin

Last reply by George Mtntrainman 11 mí ó shin

  • Cartlannaithe

Passkeys

Hi, I have been using Firefox for a good few years and I love it. I also use NordPass. Recently I tried to start using Passkeys as they appear to be less hassle, however,… (tuilleadh eolais)

Hi, I have been using Firefox for a good few years and I love it. I also use NordPass. Recently I tried to start using Passkeys as they appear to be less hassle, however, when I try to set one up I am told that my browser is not suitable, and it suggests that I use Chrome (or others). Can anyone enlighten me as to why this is?

Asked by Paul 1 bhliain ó shin

Last reply by Paul 1 bhliain ó shin

  • Réitithe
  • Cartlannaithe

Sync server not reacheable

I'm having problems to sync my account with one computer, and apparently the reason is that it cannot reach the sync server https://sync-1-us-west1-g.sync.services.mozil… (tuilleadh eolais)

I'm having problems to sync my account with one computer, and apparently the reason is that it cannot reach the sync server

https://sync-1-us-west1-g.sync.services.mozilla.com

I can open the above url from my phone and from one laptop, but I cannot open that address from the laptop that I'm trying to synchronize. I got the address from the sync-log

Sync.Resource WARN GET request to https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/161701144/info/collections failed: [Exception... "The connection has timed out" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "<unknown>" data: no] No traceback available

Sync.Service DEBUG verifyLogin failed: [Exception... "The connection has timed out" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "<unknown>" data: no] No traceback available

Both computers and phone are connected to the same local network.

Asked by claudio.borchichi 1 bhliain ó shin

Answered by claudio.borchichi 1 bhliain ó shin

  • Réitithe
  • Cartlannaithe

Access to my banking site td.com no longer works with latest version

I can no longer access my online banking at td.com - the server returns the following message: "Bad Request - Your browser sent a request that this server could not under… (tuilleadh eolais)

I can no longer access my online banking at td.com - the server returns the following message: "Bad Request - Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

The online banking works normally with Safari. Please help me fix this quickly.

Thank you.

Asked by brian321 1 bhliain ó shin

Answered by brian321 1 bhliain ó shin

  • Réitithe
  • Cartlannaithe

Just did a factory reset on my computer and can't access my old firefox account.

Seems like when I tried logging in to my old account with a password reset, I somehow created a second account with the same email. All my bookmarks and extension set up… (tuilleadh eolais)

Seems like when I tried logging in to my old account with a password reset, I somehow created a second account with the same email.

All my bookmarks and extension set ups seem to be gone.

Never had this issue, and have been using the same firefox account for like 5 years.

Asked by Froggy_D 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

  • Réitithe
  • Faoi Ghlas
  • Cartlannaithe

Mozilla Firefox ver. 50 not prompting user to install Java plug-in for legacy website

I have a user who runs SRS/Crystal Reports on their Windows 11 Lenovo laptop, but every time we go to the website where a Java-enabled pop-up window for viewing spreadshe… (tuilleadh eolais)

I have a user who runs SRS/Crystal Reports on their Windows 11 Lenovo laptop, but every time we go to the website where a Java-enabled pop-up window for viewing spreadsheets is supposed to load we keep getting a "A plugin is required to play this content" error message, but no option to install/approve the running of Javascript.

I have downloaded and installed the JRE and JDK on the endpoint device, but still no luck getting Firefox to load it. I am running the 32-bit version of the web browser, not 64-bit, so I am kind of stumped about how to proceed from here.

Is there a place I can manually download/install these Java plug-ins?

Thanks.

Asked by SuMo Bot 3 bliana ó shin

Answered by SuMo Bot 3 bliana ó shin

  • Réitithe
  • Cartlannaithe

Home Page shortcuts

I set up my Home Page with 3 rows of my own shortcuts (sponsored shortcuts are turned off). All were pinned and alphabetized. If I go a couple hours without using Firefox… (tuilleadh eolais)

I set up my Home Page with 3 rows of my own shortcuts (sponsored shortcuts are turned off). All were pinned and alphabetized. If I go a couple hours without using Firefox, about half of my shortcuts will have been replaced with others. None will be in order. Have tried setting up the Shortcuts several times, is really getting exasperating. Is there a simple fix in about:config?

Asked by dkxkee 1 bhliain ó shin

Answered by dkxkee 1 bhliain ó shin

  • Réitithe
  • Cartlannaithe

Firefox doesn't remember my progress for videos using Vimeo player

I watch videos on dropout.tv which uses the Vimeo SDK as their player for the videos. After switching to Firefox, the video progress has consistently started from where I… (tuilleadh eolais)

I watch videos on dropout.tv which uses the Vimeo SDK as their player for the videos. After switching to Firefox, the video progress has consistently started from where I left off on Chrome. The site doesn't remember where I ended the video when I watch it on Firefox. I assume this has to do with the cookies, but I've manually added "dropout.tv" to the list of exceptions in Firefox settings so that that site is always allowed to store cookies.

Returning briefly to Chrome, the player immediately tracked my progress again, so the issue is definitely related to Firefox somehow.

Asked by Rasmus 3 bliana ó shin

Answered by Dropa 3 bliana ó shin

  • Réitithe
  • Cartlannaithe

Norad Santa Tracker doesn't display properly in Firefox.

Hi. The annual NORAD Santa Tracker website does not function properly under Firefox. While there are no issues with the 3D rendering itself, the 3D map is squished vertic… (tuilleadh eolais)

Hi. The annual NORAD Santa Tracker website does not function properly under Firefox. While there are no issues with the 3D rendering itself, the 3D map is squished vertically toward the left side of the page. It appears to be defaulting to a mobile browser view. The only extension I have installed is uBlock Origin, and I turned it off for the NORAD Santa website, and the display issue persists.

Opening the site under Safari shows the Santa tracker taking up the entire browser window as it should do.

I'm currently on Mac OS Sonoma using the latest version of Firefox 121.0

Asked by wb8979 1 bhliain ó shin

Answered by zeroknight 1 bhliain ó shin

  • Réitithe
  • Cartlannaithe

Removing the ⌘+J shortcut

I am trying to change the keyboard shortcut of the Tools → Downloads menu (opening up the downloads). I accidentally click that sometimes and it is quite annoying, so I … (tuilleadh eolais)

I am trying to change the keyboard shortcut of the Tools → Downloads menu (opening up the downloads).

I accidentally click that sometimes and it is quite annoying, so I thought I'll switch the shortcuts to a more complex one to avoid these mistakes ^+⌘+J and when I remap that in the Keyboard preferences, the new shortcuts shows up in the menu, and it starts working but the old shortcut ⌘+J is still working.

I believe that is a bug in Firefox.

Asked by István Karaszi 2 bhliain ó shin

Answered by jscher2000 - Support Volunteer 2 bhliain ó shin