Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
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Migration to ESR 115.1 from 115.0.2

I am currently running Firefox on High Sierra 10.13.6 and have been advised that that OS will soon no longer be supported. I did have an option to do an update to ESR 115… (tuilleadh eolais)

I am currently running Firefox on High Sierra 10.13.6 and have been advised that that OS will soon no longer be supported. I did have an option to do an update to ESR 115.1 in my Firefox app, however I was not home for a few days and when I returned planning to do the update it was no longer available. Now it just says my Firefox is up to date with 115.0.2... how can I get the update to the ESR 115.1? Thanks!

Asked by dkoke@shaw.ca 1 bhliain ó shin

Answered by James 1 bhliain ó shin

site images often do not load (ex: amazon shopping cart)

This started a week or two ago intermittantly on some websites. Today I cannot see any images of amazon items in the shopping cart. I can see the thumbnails in the righ… (tuilleadh eolais)

This started a week or two ago intermittantly on some websites. Today I cannot see any images of amazon items in the shopping cart. I can see the thumbnails in the right side bar, and if I click on an item, the image appears on its for sale page. Ebay usually shows the first image, but the rest won't load, unless I click on "unable to load images" and then they might. Or if I use the icon to put the images in their own box, I can < and > to navigate them

Turned the new "secure DNS" feature off & on, no difference. Turned off NoScript, no difference.

Asked by FireFoxSucks 3 seachtaine ó shin

Last reply by cor-el 1 seachtain ó shin

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saving webpages as pdfs without page breaks

In Firefox-Mac, I used to be able to save webpages as PDFs without page breaks as one long page (sometimes 120 inches), depending on the page. The newer version it doesn'… (tuilleadh eolais)

In Firefox-Mac, I used to be able to save webpages as PDFs without page breaks as one long page (sometimes 120 inches), depending on the page. The newer version it doesn't work. Now I have to use Safari (!) for this. This is a useful feature for proofreading, where page breaks often break up or omit entire sentences.

Asked by frank258 11 mí ó shin

Last reply by frank258 11 mí ó shin

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Adding a bookmark to an existing folder

I recently migrated from Chrome to Firefox on my Mac and successfully imported all data, bookmarks etc. However I cannot figure out how to ADD a new bookmark to an existi… (tuilleadh eolais)

I recently migrated from Chrome to Firefox on my Mac and successfully imported all data, bookmarks etc. However I cannot figure out how to ADD a new bookmark to an existing folder. Every page I read about bookmarking fails to show how this is done. In Chrome its simple since the drop down menu allows the user to view every folder, but in Firefox I don't see how to do this. Furthermore, when I go to Bookmarks>Manage bookmarks I don't see any of my folders..PLEASE show me an EASY way to do this. Thank you

Asked by jontalk 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

  • Cartlannaithe

Firefox built-in Screenshot feature: TIFF format, but change to PNG (Mac)?

The built-in screenshot feature in Firefox is great in many ways, but for some reason when selecting "Copy" (Copy screenshot to clipboard) instead of "Download", and then… (tuilleadh eolais)

The built-in screenshot feature in Firefox is great in many ways, but for some reason when selecting "Copy" (Copy screenshot to clipboard) instead of "Download", and then pasted into the Apple Mail app the receiver will get a file attachement named "PasteGraphic-1.TIFF".

It would be a lot more practical to have it saved in the PNG format which makes the file smaller and more compatible. I haven't been able to find any option for this though, but is it perhaps hidden somewhere like in "about:config", or is this something the developers can look into?

Asked by MLA 1 bhliain ó shin

Last reply by MLA 1 bhliain ó shin

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Firefox wont sync across laptop and desktop

Hello I hope you can help. Trying to sync my logins/passwords from my laptop to my desktop. It just doesnt work. I have reset primary password, logged into both dev… (tuilleadh eolais)

Hello

I hope you can help.

Trying to sync my logins/passwords from my laptop to my desktop. It just doesnt work.

I have reset primary password, logged into both devices, selected sync on both devices. But it does not sync to desktop. Both machines come up in the Connected Services setion of my mozilla account.

When i try to manually enter logins & password on desktop list - it keeps asking me to enter my primary password (despite already being logged into firefox).

This is very frustrating so any help is greatly appreciated.

Asked by chughes2 6 mhí ó shin

Last reply by jonzn4SUSE 6 mhí ó shin

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AdBlock Plus extension does not work after updating Firefox

AdBlock Plus extension does not work after updating Firefox (to version 102.3.Oesr) on desktop MacPro. Deleting the preference file (pref.js) has made no difference. Thi… (tuilleadh eolais)

AdBlock Plus extension does not work after updating Firefox (to version 102.3.Oesr) on desktop MacPro. Deleting the preference file (pref.js) has made no difference.

This problem has not occurred after updating Firefox on my laptop Mac Book Pro.

Both computer use OS High Sierra (10.13.6).

Please advise. Thank you.

Asked by no1uno 1 bhliain ó shin

Answered by no1uno 1 bhliain ó shin

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How to leave reviews for Firefox Add-Ons?

I've downloaded a couple of add-ons this week that did not do what they claim to do, so I wanted to leave reviews so other users won't waste their time. Except when i got… (tuilleadh eolais)

I've downloaded a couple of add-ons this week that did not do what they claim to do, so I wanted to leave reviews so other users won't waste their time. Except when i got to do so, i am surprised to see that therte is no clear way to write a review for an add-on. I am logged into the add-ons page, i can view the previous reviews for the add-on, but nowhere does it inticate how I can leave a review. Google led me to the Mozilla add-ons wiki which states "You can complete most of the review using the reviewer tools at addons.mozilla.org" except there is no indication to where one can locate these "reviewer tools." Seems a bit funny to me that Mozilla would choose to hide the functionality and make it so difficult to use.

Any help is appreciated.

Asked by VincentBrick 2 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 1 bhliain ó shin

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Firefox crashes when right-clicking or pasting (ctrl v)

Firefox crashes whenever I use ctrl v or right click, and pulls up a window that it crashed. Whenever I start it back up, it says it wasn't able to restore session, then … (tuilleadh eolais)

Firefox crashes whenever I use ctrl v or right click, and pulls up a window that it crashed. Whenever I start it back up, it says it wasn't able to restore session, then restores it anyway after I press to restore it. Another thing is whenever I try and upload a file onto a site it crashes as well. I'm on Mac OS x 13 and reinstalling firefox hasn't fixed it. This is relatively sudden, it happened about around 3 days ago for the first time, and at the same time I noticed it happening certain sites also started giving me '502 Bad Gateway' errors. Does anyone know what's happening and how to fix it? Thanks in advance!

Asked by gori 5 mhí ó shin

Answered by zeroknight 5 mhí ó shin

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Keeping a record of all open windows and tabs

I have multiple windows open with multiple tabs on each. Most created before I had a Firefox login (if that makes any difference). I am upgrading my os on my Mac and so… (tuilleadh eolais)

I have multiple windows open with multiple tabs on each. Most created before I had a Firefox login (if that makes any difference).

I am upgrading my os on my Mac and somehow either a) keep all the windows with all their tabs open (preferable) or b) easily create some record of what they all are so I could relaunch them if a) is impossible.

How can I do this?

Asked by l569 10 mí ó shin

Last reply by TechHorse 10 mí ó shin

Copy-And-Paste From One Firefox / Waterfox Browser To Another WITH Link Names

I have a question about the same topic of this older thread here - https://support.mozilla.org/en-US/questions/1257189 ...when you do some of the solutions to this pro… (tuilleadh eolais)

I have a question about the same topic of this older thread here -

https://support.mozilla.org/en-US/questions/1257189

...when you do some of the solutions to this problem the copy-and-paste from either the vertical column or in Bookmarks manager it will copy the whole URL code as the title of the link and not what you renamed that link or its default name from its creator.

Is there a way to copy-and-paste the bookmarks WITH the already-created link names attached from the previous Firefox / Waterfox browser?

Asked by SennaSempre 5 mhí ó shin

Last reply by SennaSempre 5 mhí ó shin

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Mystical messages from McAfee.

Hi, Since the latest update of my Firefox browser to 105.0.1 (64 bit) on my Mac with operating system 10.13.6 I'm getting messages as the enclosed picture. It appears on … (tuilleadh eolais)

Hi, Since the latest update of my Firefox browser to 105.0.1 (64 bit) on my Mac with operating system 10.13.6 I'm getting messages as the enclosed picture. It appears on upper right corner when I open Firefox. It comes with a sound signal. It appears many times in one hour. How to get rid of that problem? I have another application, from Sophos, to protect from viruses and other attacs. Sophos say that there are no problems. My Mac is clean. Possible to sort out the problem, please?

The message in Swedish translated to English: "McAfee: Firewall crashes via musicinmysoul.biz TROJAN-virus detected. Click here..." McAfee is not installed in my Mac...

Asked by Janne 1 bhliain ó shin

Last reply by Janne 1 bhliain ó shin

  • Cartlannaithe

DRM and Widevine Content Decryption Module

I recently refreshed Firefox and now I am having trouble streaming some news channels from my TV provider. The message I get is "FIREFOX IS INSTALLING COMPONENTS NEEDED … (tuilleadh eolais)

I recently refreshed Firefox and now I am having trouble streaming some news channels from my TV provider. The message I get is "FIREFOX IS INSTALLING COMPONENTS NEEDED TO PLAY THE AUDIO OR VIDEO ON THIS PAGE. PLEASE TRY AGAIN LATER."

I went to my Settings under DRM and found some articles on how to watch DRM content. I dug a little deeper and went to Manage Your Plugins and noticed two Enabled Plugins - OpenH264 Video Codec and Widevine Content Decryption Module provide by Google.

Under the Widevine plugin, there is a message highighted in yellow that reads - Widevine Content Decryption Module will be installed shortly.

It's been like this for 2 days and I don't know what to do next.

Asked by ravioli18 9 mí ó shin

Last reply by cor-el 8 mí ó shin

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Radio buttons on some websites neither display nor update when clicked. FireFox 113.0.2 (64-bit) on Mac OS X 10.13.6 (High Sierra)

Radio buttons on some websites neither display nor update when the area in which is should have displaed is clicked. FireFox 113.0.2 (64-bit) on Mac OS X 10.13.6 (High … (tuilleadh eolais)

Radio buttons on some websites neither display nor update when the area in which is should have displaed is clicked. FireFox 113.0.2 (64-bit) on Mac OS X 10.13.6 (High Sierra). This problem has been present for some time. On other websites the radio buttons do display and do upate when clicked by toggling the dark center. The minority of websites which don't work seems random, but does include some banking websites and the IRS.gov website. Often using SAFARI will work when FireFox doesn't.

The CheckBox at the end of this page "Email me when someone answers the thread" appears but does not respond to a click.

Asked by garth4 1 bhliain ó shin

Answered by garth4 1 bhliain ó shin

  • Cartlannaithe

Restore Tabs / Windows / Sessions / History

Dear Firefox, Yesterday 1-2-23 I lost my tabs. When I tried to restore them I followed the suggestions listed in "help". I clicked on the "menu" on the top right of my b… (tuilleadh eolais)

Dear Firefox,

Yesterday 1-2-23 I lost my tabs. When I tried to restore them I followed the suggestions listed in "help". I clicked on the "menu" on the top right of my browser, found the "history" and selected it. The "restore" option did not appear. On my macbook pro 2012 os 10.13.6 I had 3 "desktop" selections. I had a browser window on each of the desktops that held multiple tabs. The third "desktop" was the "dashboard" which mostly had widgets. Somehow the browser window from one of the Desktops was applied to the dashboard and when I tried to remove it the result was that it closed and was removed from all desktops.

How can I find the sessions or tabs that were present on Jan 1 or before? I'm not that tech savy and would love to be able to speak with a real person that would be able to walk me through a solution if there is a solution.

Asked by mkress 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

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The latest Firefox version 106.0.5 (64-bit) is not working with Fed Ex Ground tracking on Macbook Pro

09 Nov. 2022 The latest Firefox version 106.0.5 (64-bit) is not working with Fed Ex Ground tracking (https://www.fedex.com/fedextrack/system-error?trknbr=00426240013829… (tuilleadh eolais)

09 Nov. 2022

The latest Firefox version 106.0.5 (64-bit) is not working with Fed Ex Ground tracking (https://www.fedex.com/fedextrack/system-error?trknbr=004262400138295,004262400138301) on Macbook Pro, OSX 10.13.6. Previous FF version was working. Chrome & Safari browsers are working.

" Unfortunately we are unable to retrieve your tracking results at this time. Please try again later. "

This for the last couple of days.

Clint R Crick

[email-removed] Ph: [phone number-removed]


Computer:

MacBook Pro (17-inch, Late 2011)

Processor: 2.5 GHz Intel Core i7

Memory: 10 GB 1067 MHz DDR

Mac OS High Sierra

OSX 10.13.6 (17G14042)

Serial No. C02GL022DW48

Asked by clintcrick 1 bhliain ó shin

Last reply by clintcrick 1 bhliain ó shin

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Web Pages

FireFox V. 107.0 -MBP-High Sierra. Lately the last couple of months when I google search webpages then select them, Fire Fox doesnt bring up the article, Its been happe… (tuilleadh eolais)

FireFox V. 107.0 -MBP-High Sierra.

Lately the last couple of months when I google search webpages then select them, Fire Fox doesnt bring up the article, Its been happening a lot and getting really irritating. So I bring up Google Chrome and it always brings up the article. SEE THE PICTURES. I use only Fire Fox as my browser, I keep Chrome around for when Fire Fox doesnt want to work properly. As you will see in the pictures the same website for both browsers. Fire Fox wont show the article no matter how many times I refresh the page or shut FF down, or reboot my MBP, but Chrome works perfectly every damned time. Why cant Fire Fox open the article but Chrome can? I need your help, any advice is greatly appreciated. SEE THE PICTURES.

Asked by SunnySkyez 1 bhliain ó shin

Answered by SunnySkyez 1 bhliain ó shin

  • Cartlannaithe

Mac OSX 10.13, FireFox 115.1.0esr (64-bit): previously cmd-click on link would open in new background tab. Now it opens link in BOTH current tab and a new background tab.

Mac OSX 10.13, FireFox 115.1.0esr (64-bit): previously cmd-click on link would open in new background tab. Now it opens the link in BOTH current tab and a new background… (tuilleadh eolais)

Mac OSX 10.13, FireFox 115.1.0esr (64-bit): previously cmd-click on link would open in new background tab. Now it opens the link in BOTH current tab and a new background tab. This has started occurring in the last few days (mid Aug 2023). This is especially a problem when viewing CraigsList where it was very helpful to be able to cmd-click on links of no interest to mark them as "read" while remaining on the main list page. Now it is necessary to back up to previous page (main list) after clicking on each link... Is this perhaps a recent change (I had auto-update turned on)?

Asked by garth4 11 mí ó shin

Last reply by zeroknight 11 mí ó shin

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Unable to login to Medicare account

Unable to login to Medicare account - Medicare Plan Finder Keep getting: "We can't process your request at this time." https://www.medicare.gov/plan-compare/#/?year=2… (tuilleadh eolais)

Unable to login to Medicare account - Medicare Plan Finder

Keep getting: "We can't process your request at this time."

https://www.medicare.gov/plan-compare/#/?year=2023&lang=en

Have been getting this error message for many days now, even in troubleshooting mode with all extensions disabled.

Bug?

However can login to my Medicare account directly with Brave browser without any issue. Seems to suggest some fundamental problem/incompatibility with Firefox (102.4esr)

Note, have tried everything that would appear to apply from this reply to same question : https://support.mozilla.org/en-US/questions/1393619

+ would think that starting in troubleshooting mode with all extensions disabled suggests some fundamental incompatibility/bug.

Asked by eskimo 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin