Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
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Firefox completely resets when quit (Preferences, web information, bookmarks, history, etc.)

I use firefox on Mac OS 10.14.6. Every time I quit firefox (Stopping the program, not simply closing all windows) everything is reset to defaults. For all intents and pur… (tuilleadh eolais)

I use firefox on Mac OS 10.14.6. Every time I quit firefox (Stopping the program, not simply closing all windows) everything is reset to defaults. For all intents and purposes, it's as though I deleted and re-installed firefox every time I quit out of it. Bookmarks are removed, and any default bookmarks I removed are re-instated. It also opens up the set-up and privacy web pages that it does for the first time when you open it. None of the preference files are locked, it's set to remember history and I'm not permanently in private browsing, it's not even supposed to delete cookies. It's been like this since the moment I installed it; refreshing firefox changes nothing, uninstalling and reinstalling it also changes nothing. The only thing that stays the same is that my computer keeps firefox as my default browser.

Asked by lotknockmc 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

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Why does task manager show 6 "instances" of Firefox?

I started using Firefox on a Windows 10 laptop. I checked Task Manager as the computer is slow. It shows 6 instances of Firefox, all 6 using memory, with one of them show… (tuilleadh eolais)

I started using Firefox on a Windows 10 laptop. I checked Task Manager as the computer is slow. It shows 6 instances of Firefox, all 6 using memory, with one of them showing CPU usage.

Is this "normal"? Is this how Firefox works? Thanks.

Asked by Sue 1 bhliain ó shin

Answered by TyDraniu 1 bhliain ó shin

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Tab Issues and closing Tabs

Hi all, Super frustrating!! I have a few tabs open in Firefox, cant click the X to close them you have to really really be super accurate with the pointer to be able to … (tuilleadh eolais)

Hi all, Super frustrating!! I have a few tabs open in Firefox, cant click the X to close them you have to really really be super accurate with the pointer to be able to click to close, same when I am trying to click on a tab bar, it wont move to another tab option unless I am really accurate and click on it right in the sweet spot, really annoying and only had this issue for the last couple days Latest update and running a Mac latest OSX Any help would be appreciated before I switch browsers again

Thank you

Asked by Welshie 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Problems loading pages (macOS Big Sur 11.1)

Yesterday I got a new Mac, running macOS Big Sur (11.1). Previously I was using Mojave (10.14.6). Now on Firefox a lot of pages fail to load -- they show a blank page. … (tuilleadh eolais)

Yesterday I got a new Mac, running macOS Big Sur (11.1). Previously I was using Mojave (10.14.6). Now on Firefox a lot of pages fail to load -- they show a blank page. Among them:

https://web.whatsapp.com/ https://open.spotify.com/ https://www.nytimes.com/puzzles/spelling-bee Citibank (after the login)

Some of these pages do open in a Private window. However, I already cleared all my cookies and cache contents, and I still cannot load thes pages in a normal window.

Can you suggest what I need to do? Thanks!

ADD: When trying to login at https://profile.theguardian.com/signin, at first I got an error message saying to "make sure that Javascript is enabled". But now it just goes through, except that the site doesn't know that I logged in. And again, in a private window I am able to log in.

It looks like I should just do all my work in a private window now, which seems strange

Asked by gidiav 1 bhliain ó shin

Answered by gidiav 1 bhliain ó shin

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save credit card

I can't find how to save credit card info in Firefox Help article says, under Privacy Security, Autofill, there's a "save credit card button" There is no such button … (tuilleadh eolais)

I can't find how to save credit card info in Firefox

Help article says, under Privacy Security, Autofill, there's a "save credit card button"

There is no such button

Asked by KT 1 bhliain ó shin

Answered by Wesley Branton 1 bhliain ó shin

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How can I choose in which Firefox profile to open external links?

I use 3 profiles (work, private and media) side by side. When I open external links I have no control over which profile will open the link. The link is opened right away… (tuilleadh eolais)

I use 3 profiles (work, private and media) side by side. When I open external links I have no control over which profile will open the link. The link is opened right away (so no profile manager interference) in a random profile. I do want it to open right away, but ideally would like to easily set a priority order for profiles to open the external links without having to restart the profiles.

Asked by Marjolijn 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Replacing Firefox 78 for OS 10 El Capitan

Hello, I've followed Firefox's invitation to install and update the browser on my Mac. Unfortunately the new version is not compatible with OS 10 El Capitan, my operating… (tuilleadh eolais)

Hello, I've followed Firefox's invitation to install and update the browser on my Mac. Unfortunately the new version is not compatible with OS 10 El Capitan, my operating system, so now I can't use Firefox at all. How I do get the old version back?

Thank you, Lars

Asked by larsdrinkrow 7 mí ó shin

Answered by jscher2000 - Support Volunteer 7 mí ó shin

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New "403 Forbidden" webpage now blocking an everyday used website

My wife and I are both suddenly blocked from opening a fav website: https://www.freedomconsciousness.com/ We now get a 403 Forbidden webpage (generated by Wordfence) inst… (tuilleadh eolais)

My wife and I are both suddenly blocked from opening a fav website: https://www.freedomconsciousness.com/

We now get a 403 Forbidden webpage (generated by Wordfence) instead.

Ditto when using the utube webpage, then in the About tab, trying to reach the website that way.

Trying the Mozilla technique of clicking on the lock icon ... I get both a secure connection message and a not-secure-connected message. Nothing I try after that affects anything. What to do???

Cheers Jaykay

Asked by Jaykay 1 bhliain ó shin

Answered by Jaykay 1 bhliain ó shin

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Firefox not asking where to download files

I have always had my browser set to ask me where to save anything I'm downloading, as you can see by the attached screenshot. However, every single file I have downloaded… (tuilleadh eolais)

I have always had my browser set to ask me where to save anything I'm downloading, as you can see by the attached screenshot. However, every single file I have downloaded for the past 2-3 days has first gone into my Downloads folder instead, forcing me to re-download the file in order to get it into the correct folder. If this was for personal usage, I wouldn't care, but having to continually download business files is getting old very very quickly. Firefox has been my default browser for the better part of two decades. I really don't want to switch to Chrome or Safari just because Firefox won't let a power user customize their usage experience.

Asked by cmjross1 5 mhí ó shin

Answered by jscher2000 - Support Volunteer 5 mhí ó shin

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Letters missing from web pages

Letters (most noticeably x, y, and z) appear to be missing from text in web pages. Running macOS 10.14.6 with Firefox Browser 80.0. Note the image from the drop down menu… (tuilleadh eolais)

Letters (most noticeably x, y, and z) appear to be missing from text in web pages. Running macOS 10.14.6 with Firefox Browser 80.0. Note the image from the drop down menu on this support page. Missing y's, z's, and x is replaced by quotation marks (ie Firefo" Snc).

I have seen this sporadically on a couple of macs that I own. Text seems okay in Safari.

Thank you for your help!

Asked by Brian 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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"Reload page" button has disappeared

After installing Firefox 84.0 (Mac), I no longer see the circular "reload page" tool on the address bar. Is this something I did, or has it really gone away? If it's gone… (tuilleadh eolais)

After installing Firefox 84.0 (Mac), I no longer see the circular "reload page" tool on the address bar. Is this something I did, or has it really gone away? If it's gone, how do I force a page reload? If I screwed something up, any idea how I can unscrew it ;) ?

Asked by BSquared 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Locate folder a bookmark is in

I went to "Show All Bookmarks" and searched for a bookmark. I want to know what folder I put the bookmark in. I can't figure out how to do so. Someone answered this quest… (tuilleadh eolais)

I went to "Show All Bookmarks" and searched for a bookmark. I want to know what folder I put the bookmark in. I can't figure out how to do so.

Someone answered this question before:

https://support.mozilla.org/en-US/questions/1274811

"You can open this bookmark in a tab, possible in "Work Offline mode". If you click the highlighted star on the location bar then you can check via the Folder line where in the folder tree this bookmark is located (second down arrow and use the scroll bar)."

How do I get into "Work Offline mode"? Also, why is this so difficult?

Asked by KT 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Wordpress Website not (re-)loading in Firefox

Hi @ all, our website https://ana-dismissed.de/ is not loading in Firefox, or to be more precise it is loading often but on occasionally not reloading when refreshed. Thi… (tuilleadh eolais)

Hi @ all,

our website https://ana-dismissed.de/ is not loading in Firefox, or to be more precise it is loading often but on occasionally not reloading when refreshed. This only happens in Firefox, Safari and other Chrome-based Browsers don't show this, perfectly working there (as far as I could check).

I already checked Firefox developer tools, like console or resource loadings etc. There is no issue I can find. I'm completely lost, no hint at all, why this happens in Firefox only.

Please find a short video here: https://imgur.com/a/31XyiMi

I'm thankful for every hint into the right direction.

Best regards!

Asked by admin340 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

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Print button saves file

Why does the Firefox print button launch the save window? When I open an attachment from an email to print, the print button automatically wants to save the document as a… (tuilleadh eolais)

Why does the Firefox print button launch the save window? When I open an attachment from an email to print, the print button automatically wants to save the document as a PDF. If you try to open the PDF after being saved, it will launch the printer function on my MacBook Pro.

I have tried the procedures in the "Fix Printer Problem" article, which does not resolve the problem. If I refresh Firefox, the print button will work for a few days and then reverts to saving files.

I have removed and redownloaded Firefox multiple times, and I get the same results. I have used Firefox for quite a while and never had this problem. This issue is something that has started about two months ago.

Asked by gmichaelbargas 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

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Managing Cookie Exceptions

Need help configuring Firefox exceptions for Cookies and Other site Data so sites like the NY Times can remember me so I don't have to log-in to them multiple times per d… (tuilleadh eolais)

Need help configuring Firefox exceptions for Cookies and Other site Data so sites like the NY Times can remember me so I don't have to log-in to them multiple times per day.

I've even deleted Firefox and started over, but that did not resolve the issue.

I need an expert in this to help me as I'm just not getting it...though I have tried many different configurations of FireFox's settings.

Thanks

Tim

Asked by tleahy+ffox 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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autofill credit card info

Where is the ability to save credit card information? As per this moz article its definitely not under privacy&security -> forms autofill, in fact there is just lo… (tuilleadh eolais)

Where is the ability to save credit card information? As per this moz article its definitely not under privacy&security -> forms autofill, in fact there is just logins & passwords nothing about credit card.

I also went into about:config to confirm these attributes are set to true. extensions.formautofill.creditCards.enabled extensions.formautofill.creditCards.available

version 90.0.2.

Asked by Diders 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin