Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Cartlannaithe

certificate issue

" The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root … (tuilleadh eolais)

" The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported."

"(Error code: sec_error_unknown_issuer)"


what do i do with this error ??

Asked by 5mohsen5 5 bliana ó shin

Last reply by jscher2000 5 bliana ó shin

  • Cartlannaithe

Why only in FireFox my Twitter Safty settings are changed automatically 7 prevent me from changing them as I desire?

Only in FIREFOX, my TITTER safety settings are changed & locked automatically. If I try to change the settings as I desire, I may not be able to do it as it can NOT b… (tuilleadh eolais)

Only in FIREFOX, my TITTER safety settings are changed & locked automatically. If I try to change the settings as I desire, I may not be able to do it as it can NOT be changed. I am using FIREFOX for years. I am only encountering this problem recently after I installed a fresh version of FIREFOX.

I have just been forced to use Google Chrome instead of FIREFOX just for this problem. I can NOT change * uncheck either: -Hide sensitive content -Remove blocked and muted accounts Please see the photo & inform me if I could correct this problem so I can use FIREFOX back again. In previous version or via CHROME, I can change these 2 setting as I want, but not the most current version of FIREFOX

Asked by SaifBitar 2 bhliain ó shin

Last reply by McCoy 2 bhliain ó shin

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I cannot use Firefox if Kaspersky is going to be disabled. Please immediately provide clear insrtuctions as to how to enable Kaspersky.

I need to know how to enable my Kaspersky in order to keep using Firefox. I do not want to wade through a bunch of articles, I just need a simple, clear, step-by-step pro… (tuilleadh eolais)

I need to know how to enable my Kaspersky in order to keep using Firefox. I do not want to wade through a bunch of articles, I just need a simple, clear, step-by-step process to do this.

Asked by JenniferNelsonGarcia 5 bliana ó shin

Last reply by FredMcD 5 bliana ó shin

  • Cartlannaithe

Firefox crashes

Hi, having some browser problems. Firefox won't start even in Safe Mode and I get crash report popup every time I attempt to open it. I have uninstalled it and reinstalle… (tuilleadh eolais)

Hi, having some browser problems. Firefox won't start even in Safe Mode and I get crash report popup every time I attempt to open it. I have uninstalled it and reinstalled it twice with no luck. I downloaded the latest version of Firefox and that doesn't work either. I don't know what to do at this point. Any ideas?

Here's what it says in the latest crash report.

AvailablePageFile: 9643462656 AvailablePhysicalMemory: 3852804096 AvailableVirtualMemory: 4139012096 BlockedDllList: BreakpadReserveAddress: 336920576 BreakpadReserveSize: 67108864 BuildID: 20160123151951 CrashTime: 1454378494 InstallTime: 1454276632 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 13 StartupTime: 1454378494 SystemMemoryUsePercentage: 40 Throttleable: 1 TotalPageFile: 12877893632 TotalPhysicalMemory: 6439886848 TotalVirtualMemory: 4294836224 URL: Vendor: Mozilla Version: 44.0

Asked by TinneAirmid 5 bliana ó shin

Last reply by FredMcD 5 bliana ó shin

  • Cartlannaithe

unable to open gmail.com website infirefox 56.0.2 64 -bit

Completely unable to open gmail.com and to login into my gmail account in firefox 56.0.2 64-bit. Message (2) that apear on the screen are: 1. Corrupted Content Error … (tuilleadh eolais)

Completely unable to open gmail.com and to login into my gmail account in firefox 56.0.2 64-bit. Message (2) that apear on the screen are: 1. Corrupted Content Error

   The site at   https://mail.google.com/mail/u/0    has experienced a network protocol violation that cannot be     
    repaired.
   The page you are trying to view cannot be shown because an error in the data transmission was detected.
   Please contact the website owners to inform them of this problem.

2. Corrupted Content Error

    The site at   https://mail.google.com/mail/u/0/#spam    has experienced a network protocol violation that cannot   
     be repaired.
    The page you are trying to view cannot be shown because an error in the data transmission was detected.
     Please contact the website owners to inform them of this problem.



Problem appeared 5-6 days ago.Runing windows 8.01,Kaspersky internet security(for several years had no problem with it). In Google Chrome and on i Phone,that issue does not exist (yet). Other web pages still have no souch problem(to be precise I'm not having that kind of problem :ONLY WITH gmail.com  ! )

What might be the cause , and how to solve it. Did Google change something,so that earlier versions of firefox do not work with gmail anymore (keeping the 56.0.2 because of Ant video downloader)

THANK YOU FOR THE ANSWER AND HELP IN ADVANCE !!!

Asked by Dmitar8 2 bhliain ó shin

Last reply by McCoy 2 bhliain ó shin

  • Cartlannaithe

I want to kill adblock

When I hit paywalls, I "trust" site with ghostery. Still hit paywall. Can't find anything in Kaspersky that will let me turn off anything. Meanwhile there is no red sto… (tuilleadh eolais)

When I hit paywalls, I "trust" site with ghostery. Still hit paywall. Can't find anything in Kaspersky that will let me turn off anything. Meanwhile there is no red stop sign ad block in the upper right corner of FF. This is 2 hours of my life i will never get back and I still cannot get past paywall. Is the little red stop sign (which I cannot find in firefox - using most recent version) hidden somewhere other than in the drop down menu on the upper left hand side?? It's not in the drop down menu.

I am ready to kill everything and start fresh with Tor. That's drastic but I have been directed in circles for too much time. Life is short and I am no longer entertained with this mess.

Asked by Grace 2 bhliain ó shin

Last reply by jscher2000 2 bhliain ó shin

  • Cartlannaithe

can't log in you said sent me an email nver got on any device

getting an error in my kaspersky vulnera bility scan due to firefox problem.. i would update if i could. i already have firefox focus on my i phone. your site keeps gi… (tuilleadh eolais)

getting an error in my kaspersky vulnera bility scan due to firefox problem.. i would update if i could. i already have firefox focus on my i phone. your site keeps giving me the runaround. claims my password was not correct. your site claims to have sent an email password reset to my email.. have not received on any device.. spam or otherwise.

Asked by michaelleecarter 2 bhliain ó shin

Last reply by FredMcD 2 bhliain ó shin

  • Cartlannaithe

Learned that Kaspersky internet security doesn't support firefox. can you tell me the reason, please. Kaspersky didn't have a satisfying answer.

After a last update of Firefox, Kasperksy told me, that firefox websites are not protected by this security software and they force me to use google chrome for to be prot… (tuilleadh eolais)

After a last update of Firefox, Kasperksy told me, that firefox websites are not protected by this security software and they force me to use google chrome for to be protected. But I want to use firefox because of its tracking protection and privacy sites. Is there any reason to bar Mozilla from protecting. In former times there was an add-on, which doesn't exist any longer.

Asked by babepa 3 bliana ó shin

Last reply by Roland Tanglao 3 bliana ó shin

  • Cartlannaithe

Firefox crashes

So lately I've been having a problem with Firefox crashing every time i try to put a video in full-screen mode, on YouTube especially. I have since tried to use Microsof… (tuilleadh eolais)

So lately I've been having a problem with Firefox crashing every time i try to put a video in full-screen mode, on YouTube especially. I have since tried to use Microsoft Edge and it works. Just for some reason it won't work any more in Firefox. I tried disabling hardware acceleration and that works but then the video frames get really choppy and the video is almost unwatchable. Same problem when I put Firefox in safe mode, It still crashes.

AdapterDeviceID: 0x13c2 AdapterDriverVersion: 10.18.13.5906 AdapterSubsysID: 31601462 AdapterVendorID: 0x10de Add-ons: netvideohunter%40netvideohunter.com:1.20,%7Bbee6eb20-01e0-ebd1-da83-080329fb9a3a%7D:1.78,djziggy%40gmail.com:2.3.9,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.7 AvailablePageFile: 14842286080 AvailablePhysicalMemory: 13258399744 AvailableVirtualMemory: 2910941184 BIOS_Manufacturer: American Megatrends Inc. BlockedDllList: BreakpadReserveAddress: 235864064 BreakpadReserveSize: 67108864 BuildID: 20151208100201 CrashTime: 1450419914 EMCheckCompatibility: true EventLoopNestingLevel: 1 FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 GraphicsCriticalError: |[0][GFX1-]: DXVA2D3D9 video decoding is disabled due to a previous crash.|[1][GFX1-]: DXVA2D3D9 video decoding is disabled due to a previous crash.|[2][GFX1-]: DXVA2D3D9 video decoding is disabled due to a previous crash.|[3][GFX1]: [CompositorD3D11] error code: 0x887a0001 InstallTime: 1450394211 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x13c2, AdapterSubsysID: 31601462, AdapterDriverVersion: 10.18.13.5906 DWrite? DWrite+ D2D1.1? D2D1.1+ D2D? D2D1.1V? D2D1.1V+ D2D+ D3D11 Layers? D3D11 Layers+ WebGL? EGL? EGL+ GL Context? GL Context+ WebGL+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 655 StartupTime: 1450419783 SystemMemoryUsePercentage: 22 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86","buildId":"20151208100201","version":"43.0","vendor":"Mozilla","platformVersion":"43.0","xpcomAbi":"x86-msvc","hotfixVersion":"20150902.02"},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16351,"virtualMaxMB":4096,"isWow64":true,"cpu":{"count":4,"cores":4,"vendor":"GenuineIntel","family":6,"model":42,"stepping":7,"l2cacheKB":256,"l3cacheKB":6144,"speedMHz":3311,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2"]},"os":{"name":"Windows_NT","version":"10.0","servicePackMajor":0,"servicePackMinor":0,"installYear":2015,"locale":"en-US"},"hdd":{"profile":{"model":"MKNSSDCR60GB-DX","revision":"332ABBF0"},"binary":{"model":"MKNSSDCR60GB-DX","revision":"332ABBF0"},"system":{"model":"MKNSSDCR60GB-DX","revision":"332ABBF0"}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"adapters":[{"description":"NVIDIA GeForce GTX 970","vendorID":"0x10de","deviceID":"0x13c2","subsysID":"31601462","RAM":4095,"driver":"nvd3dumx,nvwgf2umx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um","driverVersion":"10.18.13.5906","driverDate":"11-24-2015","GPUActive":true}],"monitors":[{"screenWidth":3840,"screenHeight":2160,"refreshRate":30,"pseudoDisplay":false}],"features":{"compositor":"d3d11","d3d11":{"status":"available","version":45312,"warp":false,"textureSharing":true,"blacklisted":false},"d2d":{"status":"available","version":"1.1"}}}},"settings":{"addonCompatibilityCheckEnabled":true,"blocklistEnabled":true,"isDefaultBrowser":true,"e10sEnabled":false,"telemetryEnabled":false,"isInOptoutSample":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400,"browser.newtabpage.enhanced":true,"browser.shell.checkDefaultBrowser":false,"browser.startup.homepage":"<user-set>","browser.startup.page":3,"privacy.donottrackheader.enabled":true},"defaultSearchEngine":"google","defaultSearchEngineData":{"name":"Google","loadPath":"jar:[app]/omni.ja!browser/google.xml","submissionURL":"https://www.google.com/search?q=&ie=utf-8&oe=utf-8"}},"profile":{"creationDate":16647},"addons":{"activeAddons":{"netvideohunter@netvideohunter.com":{"blocklisted":false,"description":"Download flash videos (FLV) and music (MP3) from any video site (For example: YouTube, Metacafe, Dai","name":"NetVideoHunter","userDisabled":false,"appDisabled":false,"version":"1.20","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":16647,"updateDay":16755,"signedState":2},"{bee6eb20-01e0-ebd1-da83-080329fb9a3a}":{"blocklisted":false,"description":"Download flash games and videos with a single click.","name":"Flash and Video Download","userDisabled":true,"appDisabled":false,"version":"1.78","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":16647,"updateDay":16768,"signedState":2},"firefox@mega.co.nz":{"blocklisted":false,"description":"Secure Cloud Storage","name":"MEGA","userDisabled":false,"appDisabled":false,"version":"3.2.10","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":16650,"updateDay":16783,"signedState":1},"{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}":{"blocklisted":false,"description":"Ads were yesterday!","name":"Adblock Plus","userDisabled":false,"appDisabled":false,"version":"2.7","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":16647,"updateDay":16785,"signedState":2}},"theme":{"id":"djziggy@gmail.com","blocklisted":false,"description":"Version 2 of LavaFox - Blue version","name":"LavaFox V2-Blue","userDisabled":false,"appDisabled":false,"version":"2.3.9","scope":1,"foreignInstall":false,"hasBinaryComponents":false,"installDay":16650,"updateDay":16753},"activePlugins":[{"name":"AdobeAAMDetect","version":"1.0.0.0","description":"A plugin to detect whether the Adobe Application Manager is installed on this machine.","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-adobeaamdetect"],"updateDay":16503},{"name":"Adobe Acrobat","version":"15.9.20069.28170","description":"Adobe PDF Plug-In For Firefox and Netscape 15.9.20069","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/pdf","application/vnd.adobe.pdfxml","application/vnd.adobe.x-mars","application/vnd.fdf","application/vnd.adobe.xfdf","application/vnd.adobe.xdp+xml","application/vnd.adobe.xfd+xml"],"updateDay":16708},{"name":"NVIDIA 3D VISION","version":"7.17.13.5906","description":"NVIDIA 3D Vision Streaming plugin for Mozilla browsers","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/mozilla-3dv-streaming-plugin"],"updateDay":16763},{"name":"NVIDIA 3D Vision","version":"7.17.13.5906","description":"NVIDIA 3D Vision plugin for Mozilla browsers","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["image/jps","image/pns","image/mpo"],"updateDay":16763},{"name":"Java(TM) Platform SE 8 U66","version":"11.66.2.18","description":"Next Generation Java Plug-in 11.66.2 for Mozilla browsers","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-java-applet","application/x-java-bean","application/x-java-vm","application/x-java-applet;version=1.1.1","application/x-java-bean;version=1.1.1","application/x-java-applet;version=1.1","application/x-java-bean;version=1.1","application/x-java-applet;version=1.2","application/x-java-bean;version=1.2","application/x-java-applet;version=1.1.3","application/x-java-bean;version=1.1.3","application/x-java-applet;version=1.1.2","application/x-java-bean;version=1.1.2","application/x-java-applet;version=1.3","application/x-java-bean;version=1.3","application/x-java-applet;version=1.2.2","application/x-java-bean;version=1.2.2","application/x-java-applet;version=1.2.1","application/x-java-bean;version=1.2.1","application/x-java-applet;version=1.3.1","application/x-java-bean;version=1.3.1","application/x-java-applet;version=1.4","application/x-java-bean;version=1.4","application/x-java-applet;version=1.4.1","application/x-java-bean;version=1.4.1","application/x-java-applet;version=1.4.2","application/x-java-bean;version=1.4.2","application/x-java-applet;version=1.5","application/x-java-bean;version=1.5","application/x-java-applet;version=1.6","application/x-java-bean;version=1.6","application/x-java-applet;version=1.7","application/x-java-bean;version=1.7","application/x-java-applet;version=1.8","application/x-java-bean;version=1.8","application/x-java-applet;jpi-version=1.8.0_66","application/x-java-bean;jpi-version=1.8.0_66","application/x-java-vm-npruntime","application/x-java-applet;deploy=11.66.2","application/x-java-applet;javafx=8.0.66"],"updateDay":16786},{"name":"Java Deployment Toolkit 8.0.660.18","version":"11.66.2.18","description":"NPRuntime Script Plug-in Library for Java(TM) Deploy","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/java-deployment-toolkit"],"updateDay":16786},{"name":"Shockwave Flash","version":"20.0.0.235","description":"Shockwave Flash 20.0 r0","blocklisted":false,"disabled":false,"clicktoplay":false,"mimeTypes":["application/x-shockwave-flash","application/futuresplash"],"updateDay":16778}],"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.5.1","userDisabled":false,"applyBackgroundUpdates":1},"gmp-eme-adobe":{"version":"15","userDisabled":false,"applyBackgroundUpdates":1}},"activeExperiment":{},"persona":null}} Theme: LavaFox_V1-Blue Throttleable: 1 TotalPageFile: 19695546368 TotalPhysicalMemory: 17145409536 TotalVirtualMemory: 4294836224 URL: https://www.youtube.com/watch?v=nWDjdimWoMQ&feature=iv&src_vid=rAKcAEn6hLg&annotation_id=annotation_3198360759 Vendor: Mozilla Version: 43.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1

Asked by Chrish713 5 bliana ó shin

Last reply by FredMcD 5 bliana ó shin

  • Cartlannaithe

Why do I get a message from Kaspersky everytime I want to login to facebook with Mozilla Firefox?

As soon as I log into facebook with Mozilla, I get a warning that there is malware on my account from Kaspersky. I have antivirus programs on my PC and don't need Kaspers… (tuilleadh eolais)

As soon as I log into facebook with Mozilla, I get a warning that there is malware on my account from Kaspersky. I have antivirus programs on my PC and don't need Kaspersky. I don't get it on other browsers, but I prefer Mozilla. Please advise me what to do.

Asked by Carinewiehahn 5 bliana ó shin

Last reply by cor-el 5 bliana ó shin

  • Cartlannaithe

Why can't I get Kaspersky to update because Firefox is blocking it

Kaspersky cannot function because Firefox is making it impossible. I can't get a "certificate" from Kaspersky to satisfy Firefox. Kaspersky will not accept my appeals bec… (tuilleadh eolais)

Kaspersky cannot function because Firefox is making it impossible. I can't get a "certificate" from Kaspersky to satisfy Firefox. Kaspersky will not accept my appeals because I no longer use the email address I used when I started with Kaspersky 7 years ago. I see MANY OTHERS HAVE HAD THIS PROBLEM, BUT YOU DO NOT REVEAL THE SOLUTION. FIX THIS. mY COMPUTER IS IN REPAIR BECAUSE OF THIS CONFUSION.

i AM CONTACTING YOU FROM A PUBLIC LIBRARY

Asked by McKibbonAA 5 bliana ó shin

Last reply by cor-el 5 bliana ó shin

  • Cartlannaithe

How to delete password that Firefox saved in Kaspersky Safe Money?

Kaspersky Internet Security 2108 using Safe Money. Mozilla Firefox Browser version 64.0 (64-bit) in Private Window. Windows 7, Password Manager is not used. I inadvertent… (tuilleadh eolais)

Kaspersky Internet Security 2108 using Safe Money. Mozilla Firefox Browser version 64.0 (64-bit) in Private Window. Windows 7, Password Manager is not used.

I inadvertently saved a password in Safe Money, I don't know how this happened.

When I opened a URL in Safe Money, a small Firefox window popped up. It would say "Would you like Firefox to save this password for URL?" Save? or Don't Save? are to be selected. If I did not select either, the small Firefox window kept popping up every time I opened the URL. Because of my error, I do not have the pop-up anymore but I have a saved password appearing as masked characters. If I delete the saved password from the box and refresh, I can force the small Firefox window to pop up. The small Firefox window will show a blank user-ID and a password in masked characters.

I tried to remove the URL from Safe Money, then disable Safe Money, then enable Safe Money and add the URL back. Saved password is still there. I think I know how to change the settings in Firefox and delete passwords, cookies, etc. but none are being saved. I don't see any other options I can play with.

I uninstalled Firefox and deleted the folder for it in the C: drive to remove any trace of old browser settings. I installed Firefox version 64.0 but was not able to launch a protected browser. Safe Money has options to play with but none of them worked. I undid version 64.0 and installed version 49.0 that I had the EXE file for. I was now able to launch a protected browser in Safe Money. I upgraded Firefox though the Help menu and so it upgraded to version 56.0. I then upgraded to version 64.0 and I was again able to launch a protected browser in Safe Money. I added the URL to Safe Money, opened the website and the saved password is STILL there.

Asked by TeeKayCanuck 2 bhliain ó shin

Last reply by cor-el 2 bhliain ó shin

  • Cartlannaithe

Error during encrypted connection scan. - this message pops up all the time

I agreed to something this morning as I had a message that Firefox was starting slowly and now I have to press Add to exclusions numerous times every time I do anything o… (tuilleadh eolais)

I agreed to something this morning as I had a message that Firefox was starting slowly and now I have to press Add to exclusions numerous times every time I do anything online. I have no idea what any of it is and it's extremely time consuming,confusing and annoying. What is happening and why?

Asked by pullfaces 3 bliana ó shin

Last reply by Happy112 3 bliana ó shin

  • Cartlannaithe

Firefox Won't Start

I recently re-installed Kaspersky on my computer and now Firefox won't open, it was working fine before, there's no error message or anything. I've already been through t… (tuilleadh eolais)

I recently re-installed Kaspersky on my computer and now Firefox won't open, it was working fine before, there's no error message or anything. I've already been through the articles and nothing has helped, nothing related to firefox will open and uninstalling to re-install has proven to be nothing but a waste of time, does anyone have any suggestions I cannot keep using someone else's computer because of this

Asked by JEB4690 2 bhliain ó shin

Last reply by cor-el 2 bhliain ó shin

  • Cartlannaithe

Firefox is terribly slow with Kaspersky Total Security 2016 on windows 10

When I installed Kaspersky Total Security 2016 on my windows 10 laptop, Firefox became extremely slow. It does not have acceptable performance at all! Without AV it works… (tuilleadh eolais)

When I installed Kaspersky Total Security 2016 on my windows 10 laptop, Firefox became extremely slow. It does not have acceptable performance at all! Without AV it works fine. Additionally, Chrome and the other browsers are all working properly. Of course, Kaspersky affects the overall performance of the machine, but it's acceptable. Except for Firefox... Which is unfortunate, because I'm a fan of it!

Asked by dimitris.zigos 5 bliana ó shin

Last reply by FredMcD 5 bliana ó shin