Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
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Firefox 62.0 and KIS 19.0.0.1088(b)

I have been running KIS 19.0.0.1088(b) with Firefox 61.0.2 64-bit and everything has been working well. I updated to Firefox 62.0 64-bit today, 11th September, and the Sa… (tuilleadh eolais)

I have been running KIS 19.0.0.1088(b) with Firefox 61.0.2 64-bit and everything has been working well.

I updated to Firefox 62.0 64-bit today, 11th September, and the Safe Money function in KIS doesn't work.

So I re-installed Firefox 61.0.2 and it works correctly so there must be an issue with Firefox 62.0 which causes KIS Safe Money function to fail so it would appear that tech support for Firefox need to look into this.

Asked by dwa058 1 bhliain ó shin

Answered by jscher2000 1 bhliain ó shin

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unable to open gmail.com website infirefox 56.0.2 64 -bit

Completely unable to open gmail.com and to login into my gmail account in firefox 56.0.2 64-bit. Message (2) that apear on the screen are: 1. Corrupted Content Error … (tuilleadh eolais)

Completely unable to open gmail.com and to login into my gmail account in firefox 56.0.2 64-bit. Message (2) that apear on the screen are: 1. Corrupted Content Error

   The site at   https://mail.google.com/mail/u/0    has experienced a network protocol violation that cannot be     
    repaired.
   The page you are trying to view cannot be shown because an error in the data transmission was detected.
   Please contact the website owners to inform them of this problem.

2. Corrupted Content Error

    The site at   https://mail.google.com/mail/u/0/#spam    has experienced a network protocol violation that cannot   
     be repaired.
    The page you are trying to view cannot be shown because an error in the data transmission was detected.
     Please contact the website owners to inform them of this problem.



Problem appeared 5-6 days ago.Runing windows 8.01,Kaspersky internet security(for several years had no problem with it). In Google Chrome and on i Phone,that issue does not exist (yet). Other web pages still have no souch problem(to be precise I'm not having that kind of problem :ONLY WITH gmail.com  ! )

What might be the cause , and how to solve it. Did Google change something,so that earlier versions of firefox do not work with gmail anymore (keeping the 56.0.2 because of Ant video downloader)

THANK YOU FOR THE ANSWER AND HELP IN ADVANCE !!!

Asked by Dmitar8 1 bhliain ó shin

Last reply by McCoy 1 bhliain ó shin

Had Kapersky. I uninstalled. It screens everything that I do online and blocks some things. How do I get rid of it online?

When I am on different sites, everything I do goes through a Kapersky site, even though I have uninstalled it on my computer. It won't let me search document of Ancestry… (tuilleadh eolais)

When I am on different sites, everything I do goes through a Kapersky site, even though I have uninstalled it on my computer. It won't let me search document of Ancestry, for example.

Asked by helenp5311 3 mhí ó shin

Last reply by cor-el 3 mhí ó shin

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Can't uninstall Firefox

I have Windows 7 Professional and Kaspersky Internet Security. I had Mozilla Firefox 49.0.1. I also had Mozilla Firefox 42.0 in my Programs and Features List. I recently … (tuilleadh eolais)

I have Windows 7 Professional and Kaspersky Internet Security. I had Mozilla Firefox 49.0.1. I also had Mozilla Firefox 42.0 in my Programs and Features List. I recently switched to Kaspersky Total Security and it told me that it was updating my MF 42.0 to MF 49.0.1. I wondered why I still had 42.0 in Programs and Features. When I try to uninstall it, under Administrative Account, I get "You do not have sufficient access to uninstall MF 42.0. Please contact your sysadmin." Every few hours Kaspersky Total Security would tell me it was updating MF 42.0. This was making me nuts, so I tried disabling/uninstalling it with CCleaner. Didn't work. I tried Revo Uninstaller. Didn't work. Finally I said, "Screw it!" and tried to uninstall MF 49.0.1 from Programs and Features, thinking that if I uninstalled 49.0.1, 42.0 would go with it and I could get a fresh copy. I got "An error occurred while trying to uninstall MF 49.0.1 (x86 en-us) It may have already been uninstalled. Would you like to remove it from the Programs and Features List?" I clicked NO, and looked up how to uninstall MF 49.0.1 online using the Helper uninstaller. So that was gone, but it's still in the Programs and Features List. So is MF 42.0. MF 42.0 is still hanging around, and Kaspersky Total Security was trying to update it every few hours. Finally, I hit "Ignore" to keep Kaspersky from nagging me about the software "Update". But this is making me crazy! I had to reinstall MF 49.0.1 just so I could post this question: How do I get rid of this MF 42.0 file? How do I properly uninstall MF 49.0.1 so that they both disappear from my Programs and Features and don't leave little pieces of code lying around? Thanks for your time, and for any advice you can give me. I appreciate it.

Asked by Tergiversada 3 bliana ó shin

Last reply by Tergiversada 3 bliana ó shin

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Deleted Kaspersky but when entering a website address Firefox searches for ff.kis.vz.scr.kaspersky.com

I deleted Kaspersky internet security off my PC, but now when I enter a web address using Firefox it searches for minutes for ff.kis.vz.scr.kaspersky.com before going to… (tuilleadh eolais)

I deleted Kaspersky internet security off my PC, but now when I enter a web address using Firefox it searches for minutes for ff.kis.vz.scr.kaspersky.com before going to the website that I entered. Kaspersky software is removed from my PC. What can I do?

Asked by DeanK 2 bhliain ó shin

Last reply by FredMcD 2 bhliain ó shin

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I want to kill adblock

When I hit paywalls, I "trust" site with ghostery. Still hit paywall. Can't find anything in Kaspersky that will let me turn off anything. Meanwhile there is no red sto… (tuilleadh eolais)

When I hit paywalls, I "trust" site with ghostery. Still hit paywall. Can't find anything in Kaspersky that will let me turn off anything. Meanwhile there is no red stop sign ad block in the upper right corner of FF. This is 2 hours of my life i will never get back and I still cannot get past paywall. Is the little red stop sign (which I cannot find in firefox - using most recent version) hidden somewhere other than in the drop down menu on the upper left hand side?? It's not in the drop down menu.

I am ready to kill everything and start fresh with Tor. That's drastic but I have been directed in circles for too much time. Life is short and I am no longer entertained with this mess.

Asked by Grace 1 bhliain ó shin

Last reply by jscher2000 1 bhliain ó shin

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Why can't I get Kaspersky to update because Firefox is blocking it

Kaspersky cannot function because Firefox is making it impossible. I can't get a "certificate" from Kaspersky to satisfy Firefox. Kaspersky will not accept my appeals bec… (tuilleadh eolais)

Kaspersky cannot function because Firefox is making it impossible. I can't get a "certificate" from Kaspersky to satisfy Firefox. Kaspersky will not accept my appeals because I no longer use the email address I used when I started with Kaspersky 7 years ago. I see MANY OTHERS HAVE HAD THIS PROBLEM, BUT YOU DO NOT REVEAL THE SOLUTION. FIX THIS. mY COMPUTER IS IN REPAIR BECAUSE OF THIS CONFUSION.

i AM CONTACTING YOU FROM A PUBLIC LIBRARY

Asked by McKibbonAA 4 bliana ó shin

Last reply by cor-el 4 bliana ó shin

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certificate issue

" The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root … (tuilleadh eolais)

" The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported."

"(Error code: sec_error_unknown_issuer)"


what do i do with this error ??

Asked by 5mohsen5 4 bliana ó shin

Last reply by jscher2000 4 bliana ó shin

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Why do I get a message from Kaspersky everytime I want to login to facebook with Mozilla Firefox?

As soon as I log into facebook with Mozilla, I get a warning that there is malware on my account from Kaspersky. I have antivirus programs on my PC and don't need Kaspers… (tuilleadh eolais)

As soon as I log into facebook with Mozilla, I get a warning that there is malware on my account from Kaspersky. I have antivirus programs on my PC and don't need Kaspersky. I don't get it on other browsers, but I prefer Mozilla. Please advise me what to do.

Asked by Carinewiehahn 4 bliana ó shin

Last reply by cor-el 4 bliana ó shin

  • Cartlannaithe

cdn.socialannex.com/c/modulecheck.js is malicious, according to Kaspersky. Is there anything a user needs to do about this?

It only happens when I visit www.vitacost.com (thus far). I get a red box pop-up from Kaspersky indicating I should close this page (but Kaspersky blocks it anyways). No… (tuilleadh eolais)

It only happens when I visit www.vitacost.com (thus far). I get a red box pop-up from Kaspersky indicating I should close this page (but Kaspersky blocks it anyways). Not sure if there is anything I, a user, need to do with any of my Firefox settings or is this a bug with Firefox itself. All help is appreciated. Thank you.

Asked by kjon99fm 2 bhliain ó shin

Last reply by Shadow110 2 bhliain ó shin

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Learned that Kaspersky internet security doesn't support firefox. can you tell me the reason, please. Kaspersky didn't have a satisfying answer.

After a last update of Firefox, Kasperksy told me, that firefox websites are not protected by this security software and they force me to use google chrome for to be prot… (tuilleadh eolais)

After a last update of Firefox, Kasperksy told me, that firefox websites are not protected by this security software and they force me to use google chrome for to be protected. But I want to use firefox because of its tracking protection and privacy sites. Is there any reason to bar Mozilla from protecting. In former times there was an add-on, which doesn't exist any longer.

Asked by babepa 1 bhliain ó shin

Last reply by Roland Tanglao 1 bhliain ó shin

  • Cartlannaithe

How to delete password that Firefox saved in Kaspersky Safe Money?

Kaspersky Internet Security 2108 using Safe Money. Mozilla Firefox Browser version 64.0 (64-bit) in Private Window. Windows 7, Password Manager is not used. I inadvertent… (tuilleadh eolais)

Kaspersky Internet Security 2108 using Safe Money. Mozilla Firefox Browser version 64.0 (64-bit) in Private Window. Windows 7, Password Manager is not used.

I inadvertently saved a password in Safe Money, I don't know how this happened.

When I opened a URL in Safe Money, a small Firefox window popped up. It would say "Would you like Firefox to save this password for URL?" Save? or Don't Save? are to be selected. If I did not select either, the small Firefox window kept popping up every time I opened the URL. Because of my error, I do not have the pop-up anymore but I have a saved password appearing as masked characters. If I delete the saved password from the box and refresh, I can force the small Firefox window to pop up. The small Firefox window will show a blank user-ID and a password in masked characters.

I tried to remove the URL from Safe Money, then disable Safe Money, then enable Safe Money and add the URL back. Saved password is still there. I think I know how to change the settings in Firefox and delete passwords, cookies, etc. but none are being saved. I don't see any other options I can play with.

I uninstalled Firefox and deleted the folder for it in the C: drive to remove any trace of old browser settings. I installed Firefox version 64.0 but was not able to launch a protected browser. Safe Money has options to play with but none of them worked. I undid version 64.0 and installed version 49.0 that I had the EXE file for. I was now able to launch a protected browser in Safe Money. I upgraded Firefox though the Help menu and so it upgraded to version 56.0. I then upgraded to version 64.0 and I was again able to launch a protected browser in Safe Money. I added the URL to Safe Money, opened the website and the saved password is STILL there.

Asked by TeeKayCanuck 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

Since the latested update from Firefox I am unable to use SafeMoney

I have Kaspersky Total Security which is great for on line banking because it uses Safe Money, but since the latest updates from Firefox I am unable to use it. I keep g… (tuilleadh eolais)

I have Kaspersky Total Security which is great for on line banking because it uses Safe Money, but since the latest updates from Firefox I am unable to use it. I keep getting an error message in some sites and others won't even open at all it goes straight to the normal window without protection. As kaspersky is a add on, do I have to grant permission in private browsing to allow this site to be accessed. kaspersky do not know what is causing the problem and believe it is Firefox that is causing the issue. To be honest Kaspersky has talked me through several procedures and still it will not work.

So, do I need to grant permission in private browsing and if so how do I do this please as I have looked at several forums and I would be grateful for some clarification?

Many thanks

Julie

Asked by Thunderbird01886 1 bhliain ó shin

Last reply by Thunderbird01886 1 bhliain ó shin

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Why can't I see videos on https://www.aljazeera.com

If I go onto the Aljazerra site, to a page where there is a video, all I see is a white space. For example https://www.aljazeera.com/programmes/witness/ has a Survivivor… (tuilleadh eolais)

If I go onto the Aljazerra site, to a page where there is a video, all I see is a white space. For example https://www.aljazeera.com/programmes/witness/ has a Survivivors Ebola epidemic video at the top of the page but in Firefox it shows nothing but a blank space. I have supplied a screenshot. Although the screenshots show videos further in the page they are in fact links ,which when clicked also result in only white space. However if I use the Flashpeak Slimjet browser it displays all the videos with no problem. Can anyone help, as I'd rather stick with Firefox

Asked by Gavin Denton 1 bhliain ó shin

Last reply by Gavin Denton 1 bhliain ó shin

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Firefox will not start. I fresh installed. Tried opening with adminstrative status.

Yesterday I added Kaspersky antivirus. Now I can't start Firefox or Chrome. I'm having to use Microsoft Edge. I uninstalled Firefox and fresh installed. I disabled Kasper… (tuilleadh eolais)

Yesterday I added Kaspersky antivirus. Now I can't start Firefox or Chrome. I'm having to use Microsoft Edge. I uninstalled Firefox and fresh installed. I disabled Kaspersky and tried to start Firefox. I am running Windows 10 on a new Asus laptop. My daughter has a new laptop running Windows 10 and Kaspersky and she's not having a problem. I can't click on the "Automatically add" link because I'm in Edge. I can't start Firefox.

Asked by fortworthsandi 4 bliana ó shin

Last reply by FredMcD 4 bliana ó shin

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At Kaspersky's insistance I deleted a line of code not on their allowed list. What to do now--I can't reply to e-mails?

Kaspkersky said dsum.caslemedia.com is non valid or on the allowed list they have so I deleted it. Now cannot reply to any e-mail. Also they show b.scorecardresearch.com… (tuilleadh eolais)

Kaspkersky said dsum.caslemedia.com is non valid or on the allowed list they have so I deleted it. Now cannot reply to any e-mail. Also they show b.scorecardresearch.com not certified and several other lines in your code as questionable of authenticity. What should I do to get back to normal?

Asked by bobbiejune 4 bliana ó shin

Last reply by FredMcD 4 bliana ó shin