Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist

Can't play video or video plays with no sound on certain webpages only

Hello, about 1-2 weeks ago a very strange problem occurred - on some pages videos don't play at all or play without a sound. Can anyone help me with this strange situatio… (tuilleadh eolais)

Hello, about 1-2 weeks ago a very strange problem occurred - on some pages videos don't play at all or play without a sound. Can anyone help me with this strange situation? For example, every video on youtube.com plays without a problem; on facebook.com every video plays with no sound at all; on some other pages video doesn't play at all. This problem is only with firefox, if I try to open the same videos with another browser everything is fine.

Asked by bobbyfm 6 lá ó shin

Last reply by bobbyfm 5 lá ó shin

Hmm. We’re having trouble finding that site. Error messages when opening websites

Every third or fourth website I open, I get the "Hmm. We’re having trouble finding that site." error. if I wait a few seconds and hit try again, it works. Very frustratin… (tuilleadh eolais)

Every third or fourth website I open, I get the "Hmm. We’re having trouble finding that site." error. if I wait a few seconds and hit try again, it works. Very frustrating and slows me down every day. Here is what I tried so far:

-Booted firefox in safe mode to make sure it is not any of my extensions. (This did not solve the issue) -Cleared cache time range "everything" (This did not solve the issue) -Made sure my version of firefox is up to date -Updated windows and restarted my computer

Some clues that may help you help me: -This issue only appears on my home PC but not my work PC or laptop -The websites I am opening work fine on other browsers.

Please help! I am getting tired of this

Asked by parthpatel0096 5 lá ó shin

PDF viewer not displaying/displaying artifacts

When I open a locally downloaded pdf in firefox, the background is displayed as what was previously displayed on that portion of the screen, and scrolling simply overlays… (tuilleadh eolais)

When I open a locally downloaded pdf in firefox, the background is displayed as what was previously displayed on that portion of the screen, and scrolling simply overlays moved text over what was previously displayed. Does not appear in screenshots. One of the images shows what the pdf looks like prior to scrolling, and one after.

Asked by alanyu08 17 uair ó shin

Last reply by alanyu08 17 uair ó shin

Some symbols are not displayed properly

For some reason, the bullets used to hide a password are not rendered properly in Firefox. As shown by the first uploaded image, they are displayed as big white-filled ci… (tuilleadh eolais)

For some reason, the bullets used to hide a password are not rendered properly in Firefox. As shown by the first uploaded image, they are displayed as big white-filled circles.

This problem does not occur on chromium-based browsers, as shown by the second uploaded image, which is a screenshot taken from chromium, on the exact same session.

I have already done the following:

  • verified that the "Allow pages to choose their own fonts, instead of your selections above" box is checked in my preferences. I have also tried disabling and re-enabling this option
  • launched FF in troubleshoot mode to disable extensions and hardware acceleration
  • verified that gfx.downloadable_fonts.enabled is set true in my about:config

All of these attempts however failed to solve the problem.

This problem is occurring on a fresh install of a Linux distro, so I first thought that I might be missing some fonts, but the problem might lie somewhere else since the symbols are properly displayed in chromium-based browsers.

Asked by Ileska 1 seachtain ó shin

Last reply by Ileska 6 lá ó shin

lag and glitch

hello team Firefox i am Aquib. i am very older user. my Firefox web browser in mac is very Awesome user experience. no lags no glitch no bugs. higher performance than oth… (tuilleadh eolais)

hello team Firefox i am Aquib. i am very older user. my Firefox web browser in mac is very Awesome user experience. no lags no glitch no bugs. higher performance than other browsers. but after Firefox ver-120.0.1 Firefox getting lag and glitch in latest version Firefox please try to check in Youtube and switch mini screen to full screen getting lag please solve this problem. my problem is explain in given Screenshot. please fix it.

Asked by mdaquib847 5 lá ó shin

Can only run Firefox as administrator

Running under latest Windows 11 Firefox 126.0 will not start unless I click Run as Administrator. I changed permission for my User acct in Firefox to Full since I am the… (tuilleadh eolais)

Running under latest Windows 11 Firefox 126.0 will not start unless I click Run as Administrator. I changed permission for my User acct in Firefox to Full since I am the administrator but the problem persists

Asked by jbentson1 5 lá ó shin

unable to post 'for sale' in any group

I belong to almost a dozen regional 'yard sale' groups, and suddenly can no longer post 'for sale' in ANY of them including Marketplace. Yet in the same groups I can post… (tuilleadh eolais)

I belong to almost a dozen regional 'yard sale' groups, and suddenly can no longer post 'for sale' in ANY of them including Marketplace. Yet in the same groups I can post and reply to messages

Asked by Roland Irish 4 lá ó shin

Firefox keeps locking up

For a couple of months now, my favorite browser, Firefox, has been locking up on me. It started this year right after an update. It suddenly locks up! Completely! Sometim… (tuilleadh eolais)

For a couple of months now, my favorite browser, Firefox, has been locking up on me. It started this year right after an update. It suddenly locks up! Completely! Sometimes I cannot get it to close. I have had to shut down my pc to get rid of a locked up Firefox browser. These days I only need to right click the Firefox tab on the task bar and click "Close Window". That has been a big help.

So, I give up on Firefox and made Chrome the default browser. Then behind the scenes, someone installs a patch to the main server and fixes the problem.

I check it often and when I see that you fixed it, I set it back to default browser for about 2 or 3 weeks and then Firefox locks up again. I shut it down and switch to the Chrome browser again.

Back and forth I go. It locks up. I switch to Chrome. You finally fix it yet again. I try it after a few days and discover that you fixed it and make it default browser again.

And here I am again! I cleared the lock up by right clicking on the taskbar Firefox tab. Now I get a dialog box that has an option to shut down Firefox. Then I see a time bar move across the dialog box and close. Nice touch!

Now I switched to the Chrome Browser again and I am waiting for you to fix your Firefox browser for the 5th or 6th time this year.

Let me give you some advice. Burn it to the ground and start over. What you are doing does not help!

Asked by TedN91740 4 lá ó shin

Too many spawn child processess and browser freeze

Firefox spawn too many child processess, with cause the browser to freeze. Proposed solution: Reduce to absolute minimum the spawn child processess. The value should be… (tuilleadh eolais)

Firefox spawn too many child processess, with cause the browser to freeze.

Proposed solution:

Reduce to absolute minimum the spawn child processess. The value should be set according to the device performance and additionally show allow the user to set manually the limits.

Example: 1 (maximal 3) child process per tab/window

Asked by Mcgiwer 4 lá ó shin

Access denied

I'm unable to open pdf in mozila as it is showing access denied in acrobatservices.adobe.com in the all other browser its opeing perfectly please fix this issue vfast … (tuilleadh eolais)

I'm unable to open pdf in mozila as it is showing access denied in acrobatservices.adobe.com in the all other browser its opeing perfectly please fix this issue vfast

Asked by negisaksham191 4 lá ó shin

Last reply by negisaksham191 4 lá ó shin

Twitch.tv not working properly and few random websites not loading in

Hello there, for past few days I'm having issues mainly on Twitch.tv - the streams do work fine, but whole website is displayed as text - Avatars, emotes, badges are disp… (tuilleadh eolais)

Hello there, for past few days I'm having issues mainly on Twitch.tv - the streams do work fine, but whole website is displayed as text - Avatars, emotes, badges are displaying as text, or don't display at all, I'm attaching screenshots as examples. What I've tried - restarting PC, router, full re-install of Firefox, disabling all add-ons and uinstalling them (7tv and FFZ), private mode, troubleshooting mode, creating a new profile in Firefox, checked firewall settings, checked AV settings and did multiple scans - nothing was found, tried changing Firefox security Settings, also cleared cache and cookies.

I think that's everything - I was doing everything that was in the article: https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems

Regarding other websites - this is completely random, mail works, some websites also do, but on some it gets stuck, like for example when I have to do a 2FA somewhere and get a pop-up window to click "login" or type a code, it just gets stuck and nothing shows up.

Not sure if this helps, but exactly same issues appear on different browsers - Chrome, Edge, but only on PC. I tried Firefox on mobile and it worked just fine.

If I can provide more details please let me know, I did attach the "Troubleshooting Information" so hopefully this also helps.

Thank you in advance!

Asked by b.kijak95 4 lá ó shin

Last reply by b.kijak95 4 lá ó shin

Pdf not opening due to access denied

I'm unable to open pdf in mozila as it is showing access denied in acrobatservices.adobe.com in the all other browser its opeing perfectly please fix this issue vfast ope… (tuilleadh eolais)

I'm unable to open pdf in mozila as it is showing access denied in acrobatservices.adobe.com in the all other browser its opeing perfectly please fix this issue vfast opens in chrome and stuck in mozila at 100% and screen gets blanked as the access is denied helpppp

Asked by negisaksham191 3 lá ó shin

Firefox not completing auto update

Almost consistently every day and often multiple times a day, Firefox will freeze up, unable to load new tabs, and sometimes will display a message that the browser has u… (tuilleadh eolais)

Almost consistently every day and often multiple times a day, Firefox will freeze up, unable to load new tabs, and sometimes will display a message that the browser has updated and requires a restart. Upon restart (when fozen), I'm prompted to create a new profile because I'm using an 'older version of Firefox'. After creating a new profile, I'm able to update the browser and switch back to my original profile.

Although this is a relatively easy fix, Firefox requiring me to restart my browser without being able to do anything else is disruptive alone, but not even completing the auto updates, crashing, and requiring me to do a workaround just to keep using the browser is driving me back to a more stable browser.

I don't remember updates requiring a restart before, or maybe they didn't happen enough to cause issues in my workflow.

I have tried using the 'restore' feature in the uninstaller hoping that it might resolve the issue with no results, but I haven't found any reasonable other options with my searches online.

Asked by poguepotamus 3 lá ó shin

FILES WITH IP

I found a file that has an IP address at the top of it. And the IP address is from China. recently my email address showed up on dark web. Do you think It could be connec… (tuilleadh eolais)

I found a file that has an IP address at the top of it. And the IP address is from China. recently my email address showed up on dark web. Do you think It could be connected. and is hack?

Asked by LAURA HANNAH-BECKWITH 3 lá ó shin

mozilla for Mac is opening a settings tab whenever i click on an autofill suggestion.

whenever I am filling out an online form that requires basic info, Firefox prompts the common info that I have input in the past via the Auto-fill feature. Whenever I cli… (tuilleadh eolais)

whenever I am filling out an online form that requires basic info, Firefox prompts the common info that I have input in the past via the Auto-fill feature. Whenever I click on the suggested information, a new settings tab opens and switches my screen view to that tab. This didn't happen prior to the most recent update and has made filling out various forms extremely tedious and frustrating.

Asked by lebennett1621 3 lá ó shin

Developer tools > Persist logs not working

In release 126.0 (64-bit) in Windows, persist logs in developer tools is not working for me. I've tried selecting and deselecting all the combinations in both settings ar… (tuilleadh eolais)

In release 126.0 (64-bit) in Windows, persist logs in developer tools is not working for me. I've tried selecting and deselecting all the combinations in both settings areas in the split console, quitting the browser in between. Is there a new place to set this?

Asked by Carol Ido 2 lá ó shin

FireFox sends wrong user agent for a specific website

We have a noticed a very strange behaviour with the latest FireFox (126). One of our webpage is behaving differently across our Integration and production environment. Bo… (tuilleadh eolais)

We have a noticed a very strange behaviour with the latest FireFox (126). One of our webpage is behaving differently across our Integration and production environment. Both env are running identical code and similar network stack the only difference we have noticed so far is for our Integration env Firefox is sending the different user-agent string than for production.

Steps to reproduce: 1. Open https://integration4-view.publitas.com/automation-int4/reader-happy-path/page/1

2. Go to console and view navigator.userAgent the user-agent string will be:

    "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:126.0) Gecko/20100101 Firefox/126.0" 

3. Now open the same content on production -> https://view.publitas.com/automation-prod/reader-happy-path/page/1

4. Go to console and view navigator.userAgent the user-agent string will be:

   "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) FxQuantum/126.0 AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.71 Safari/537.36" 

Our website changes behaviour based on which browser it is and based on second string our backend interprets the browser as chrome instead of Firefox.

If I change privacy.resistFingerprinting to True then the user-agent string is sent correctly.

Can you please help us identify what changed in the latest version that is causing this behaviour.

Version: 126 (64 bit) Test on Windows 11 and Mac OSX

Asked by Umer Khan 2 lá ó shin

Last reply by Umer Khan 2 lá ó shin