Fóram Tacaíochta Firefox

As I use Firefox throughout the day, webpages will just stop for a bit. Sometimes its only a few seconds, other times for a few minutes. It is most noticeable when playing videos but does happen at other times as well. During the halt, I can still access Firefox's settings and all menu items. It is just website interactions that stop.

For example, when a halt occurs on youtube, the video will eventually stop, depending on the buffer, and scrolling through the comments won't pull up any more and replies won't load. Then after a few moments, everything will start working again without issue, and all the uncompleted actions (such as opening new replies or trying to go to another page) will execute.

I used to think it was related to my computer's connection to our company's access server, but refreshing my connection through a CMD ipconfig /renewall worked so rarely that I assume it was just coincidental timing.

I also tried turning off hardware acceleration, but that had no positive effect. I'll make a separate post about that issue.

The thing that fixes it every time is odd: launching Chrome. I wanted to make sure it was just Firefox, so I tried launching Chrome, and then Firefox started working immediately. (Spotify still plays when Firefox halts too)

Is there anything I can adjust to keep this halting from happening? I can manage right now, but it is sort of annoying to launch Chrome every time.

I have the same issue as stated in https://support.mozilla.org/en-US/questions/1390122?page=3

How does it come that it is still present in 117? Why is there no official guide or warning about this issue? I am forced to use Portable 101 where there are no such bugs. The solution in the thread is unclear and points to Microsoft, which is ridiculous. The question is how to solve that Mozilla's bug?

My Firefox tab crashes often. I eventually need to reboot Firefox. My Windows 11 patches is always up to date and I did system checkups often. I cleared cache files too.

Your Firefox profile cannot be loaded. It may be missing or inaccessible

on debian 12 linux

I tried `firefox` `firefox-esr` `thunderbird``firefox -P`. I also deleted `~/.mozilla`, `firefox -p presaved-profile-dir` stay the same.

the `firefox binary` and the `profile dir` are all useful because I saved them to zip file and use them every day. So is there any other dir besides the 2 dir which fails the startup? even thunderbird fail with the same reason.

Help please, thanks!

At some point, I've noticed that certain behaviours expected to occur when pressing the Escape key no longer did. Those behaviours mainly involved triggering some Javascript, including functionality in keyboard-related extensions, such as Tridactyl. Browser-level functionality on the other hand, such as pressing Shift-Escape to open `about:processes`, or pressing Escape to close Search Suggestions when the URL input bar, continue to work as before.

Upon investigation, I found it is specifically the javascript Keydown event that isn't being registered, while the subsequent Keyup event still is. I used https://w3c.github.io/uievents/tools/key-event-viewer.html to test this.

I also found that starting Firefox in Troubleshoot Mode (Safe mode) doesn't resolve the issue. On the other hand, creating a new profile does.

I've looked at the modified settings in `about:config`; there's a lot, but nothing stands out as being related to keyboard input or javascript.

Can someone please help me find what is causing this?

Using Firefox 17.0.1 on MacOS Ventura 13.6 on my 2017 iMac I am unable to connect to the internet while using Private Internet Access (PIA) VPN. All was working normally until I installed MacOS Ventura 13.6 yesterday. The VPN works normally when using Chrome or Safari. I have tried changing my network proxy setting without any luck. The default setting is "Use System Settings", using No Proxy or Auto Detect Proxy doesn't help. I don't see a switch for Enable DNS over HTTPS. All works fine when the VPN is disabled. I tried deleting the VPN a couple of times then reinstalling but that didn't help.

What am I missing here? I have used this VPN for years without any issues & it worked on Firefox until I installed MacOS 13.6...... using 13.5 I had no problems. Any suggestions or thoughts would be appreciated.

Thanks...... Brad

I don't know when it started (quite awhile), but when I go to some websites even in FF safe mode, I wait a long time but get nothing displayed and it stops spinning/waiting (the circle arrow upper left stops). Occasionally when I reload, it comes up but usually it doesn't. Other websites it works fine.

In fact, if I browse to some websites, sit and wait awhile, then go to chrome or edge, type in the same website, the page displays even while FF is sitting there waiting.

ebay.com seems to work great, but for instance this morning, this one doesn't: https://www.crowdpac.com/news/741938 but sometimes this works: https://www.crowdpac.com then try it again (refresh) and it never responds.

And in fact, I'm using Edge to submit this question because when I browsed to https://support.mozilla.org/en-US/questions/new/desktop#search in Firefox/Safe and clicked on the Sign-In/Up button, nothing happened. With Edge it worked fine and I'm able to type this in.

Any information regarding the issue I'm experiencing here https://stackoverflow.com/questions/77130133/awaiting-on-multiple-api-calls-using-javascript-fetch-api-does-not-work-as-inten or where I could post this issue to get more information on it.

Basically as the title says. The only sites this is an exception for is youtube as well as big streaming services but on youtube the video seems like it takes longer to buffer and has a lot more pauses.

I am on Version 117.0.1 which was installed on September 12th for me. I did not notice any issues prior.

I am on a macbook air which is updated to latest software.

I have tried the following:

Running it in troubleshoot mode. It did not fix the issue.

Turning on/off autoplay. It didn't work.

Clearing cookies/cache. Nothing.

Started firefox without a theme. Didn't do anything.

I unchecked "Use hardware acceleration when available." which did nothing.

Sites I have tried watching videos on include:

reddit

pornhub/other porn sites (for testing purposes...)

instagram

Vimeo

After update to 115.2.1, FF crashes at startup for one User, but not the other. FF Safe Mode also crashes (SHIFT key). I tried running the 115.2.1 install on the problem User, but it also crashes right after completion. The second user is handicapped, so I have yet to try to uninstall/reinstall because FF runs on her User and I hate to screw things up so that she is locked out.

• • • JUST NOTED - Chrome also crashes with same NTDLL error (same DLL version number). Did the FF update do something with the NTDLL file?

Problem signature:

 Problem Event Name:	APPCRASH
 Application Name:	firefox.exe
 Application Version:	115.2.1.8655
 Application Timestamp:	64ffdc5f
 Fault Module Name:	ntdll.dll
 Fault Module Version:	6.2.9200.17581
 Fault Module Timestamp:	5644f0f7
 Exception Code:	c000010a
 Exception Offset:	00000000000e1e80
 OS Version:	6.2.9200.2.0.0.768.101
 Locale ID:	1033
 Additional Information 1:	ac05
 Additional Information 2:	ac0507478d1c5bd693cfc4fe3987e900
 Additional Information 3:	ac05
 Additional Information 4:	ac0507478d1c5bd693cfc4fe3987e900

Please HELP -- I can no longer use Thunderbird or Firefox to access my emails at the University of Vermon (UVM). For over about 2 months after the Univ. of Vermont went to a new email system, I can no longer use Thunderbird or Firefox to get my emails. I get an error message when I enter my NetID and password at

https://adfs.uvm.edu/adfs/ls/        or   https://webauth.uvm.edu/webauth/login?RT=ZQy0vGaH7hXE%20BIXYqeBrf8AW817EA2ZEgHD5NywxXEKicTPOPs4jvfqMM1T9WiTY2sJpxG3mUbgwZ%20oW%20wliuVFGhQ9vFzD12bdJTM4FXUcyuQi%2Fo6%2F7zhAZ2ez%20uYFe0ds5tUDcQVhf%20jzr0i1MSDJlBZ%2Fqp6YXfHB3zHgNlGsV3eb0QbClx9lt6AtFahFGLLykYMswanRENJNTkXaRe%2FHypzNXIcppX22Ota7hGSkkVx7g2ChYFxgPaK2W1xDgpAMNS8O1F6HfjOao96aRrWOo4Ltqb0jfSHYpYRjantewrxjZUHG9yiLS1yI6C3YR06tb84wb6%2Fs4lUrDAJadCfJz3GJP8qkOJyrSmjI0%20%20WMo8U;ST=ZQyp228WbdkSw1QKFNvUgJvqzpLVg0x5cQFiBGwk3jd9QLdWxEo7Wg90eK09yvoz1npFIMkViO0k3J3d8%20prFPvXmkpA99rhjvwO9qDqHU8ZvduICJM8IjgoqGCTfAUUjg3k280qveVCzlkbyJtJ4rga3RFnod9IrEbgHy2dgeBcXuop;test_cookie=1

I just purchased bose 700s and I can hear noises for a fraction of a second every time I move the video forward beyond what is already in the buffer. On chrome the scrubbing is perfectly fine.

It is really annoying, any help? Thanks!

pd. I noticed this doesn't happen with another pair of headphones so the 700s in themselves play a factor. However it never happens when using chrome so I guess is the combination of the two-

Hi! I have two Firefox accounts, one for work and one for personal use. I often have them running on the same computer at once (this does cause them to crash occasionally, but not often enough to be a problem). However, today I tried to log into a website where I regularly do freelance work and received this error code: "Error code: SSL_ERROR_PROTOCOL_VERSION_ALERT"

I would assume something was wrong with the website itself, however when I went to that same site on my other account, it loaded just fine. I've restarted my computer, restarted firefox, deleted cookies and caches and browser history, but still get the same message on my work account. Any idea how to fix this?

Thanks!

hello. I have a reproducable issue with Firefox. If I use the touch keyboard on Firefox and then exit Firefox without without closing the touch keyboard, when I next start Firefox it only opens with a half view. if I close the touch keyboard first and then exit Firefox it opens as normal in a full screen view. it has nothing to do with either an extension or a theme. is there any way of ensuring that FF opens in full screen view if I forget to close the touch keyboard before exiting the browser? thanks in advance. PS: device is a Surface Pro 7 running Windows 11.

Hi, I get the below error message when trying to login to visma.net (for work).

json.parse unexpected character at line 1 column 1 of the JSON data

On this note I have a previous error, loggin in to this site that was fixed by a support member (• accessibility.blockautorefresh = false), but I have the above hurdle left. I can get past it by clicking backspace but thought there might be a better solution - maybe some other setting I can adjust similar to the first fix I got help with.

The web address for this error message shows as: https://api.home.visma.com/home/rest/sso/login

Kindly Eva-Marie

Ever since switching to Windows 11 I've had an issue with Firefox. Any time I copy something in Firefox, be it image, article text, or even a url from the address bar, I cannot paste it anywhere, and my copy and paste stops working. The only way to fix it is to close Firefox, and then run rdpclip.exe as an administrator. I've confirmed the issue only occurs if I try copying from Firefox, as it doesn't happen in Edge.

Does anyone know what might be causing this. It's very frustrating.

I have been running into an issue any time that I try to open Firefox, I recive a pop up stating "Your Firefox profile cannot be loaded. It may be missing or inaccessible."

I have tried all of the suggestions noted within the Mozilla support and documentation.

I am running Windows 11 and was using my machine normally. I cleared the cache within Firefox under the settings and was able to use the browser for 20 more minutes without any issue. I tried to open a second Firefox window and received the Profile Missing error. From here I closed out instance of Firefox which I had open and tried to open up Firefox again. I was greeted with the same "Profile Missing" error.

When I navigate to the location of the Firefox profile (%APPDATA%\Mozilla\Firefox\Profiles\) there exists a profiles.ini file along with a "Profiles" folder.

I have tried deleting the profiles.ini file, as the Mozilla documentation says that doing so will cause Firefox to generate a new profile, however after doing so I continue to receive the "Profile Missing" error.

I am unable to access the Profile Manager within Firefox to make changes to a profile or create a new one as stated within the Mozilla documentation, due to the application being blocked by the "Profile Missing" error causing the browser not to open.

[Windows 11 22H2, Firefox 117.0.1 (64-bit)]

i often have a Main and Private window open concurrently. All too often the Private window will close while Windows is locked - Sleep or Hibernate - but the Main window always stays open. The results range from annoying to extremely aggravating.

Other than saving the open tabs as needed = assuming I remember, to reopen every time this occurs.

Why is this occurring, and h9w can I fix it?

Many bugs and crashes with Firefox

1. 1 Not able to install an automatic update, via the Menu Help --> About Firefox (or Thunderbird). This bug / problems sits already inside the earlier versions of Firefox and Thunderbird.

• A No new version is shown.
• B Firefox (or Thunderbird) tries to download / install this update, bug become someway corrupted and also stuck in this process.
• C Firefox (or Thunderbird) says to apply the update you must restart the program. After Firefox (or Thunderbird) was restarted, the program keeps trying installing or downloading this same or another update. I see a spinning circle only, no progress bar. Waiting, trying again later or another restart from Firefox (or Thunderbird) does nothing.

Only way to update Firefox is via https://www.mozilla.org/en-US/firefox/all/#product-desktop-release Which always shows the wrong language. Only way to update Thunderbird is via https://www.thunderbird.net/en-US/thunderbird/all/#product-desktop-release Here, I can click on letter from my language and download the setup package. After this update installation was done, the Help --> About (program name) window show the program is last version. But not seems not always the last version, like version x.x.01 to x.x.02, then tries to install this newer small version and gets stuck in the same loop or corruption.

• D You must use the setup package, because the installer doesn't work, likes to abort the installation and shows error messages about something gone wrong. Installer package is incomplete or damaged, not for current version and Windows.
• E For last newer versions, they seems not working anymore directly. The program can be restarted once or few times before it seems working. Until other bugs appear.
• F Always adding a new and faulty shortcut, but I have already a working shortcut on my Desktop. Icon hasn't logo from Firefox or Thunderbird, but the setup icon.
• G Sometimes you cannot start Firefox or Thunderbird, due the update did something wrong.

Missing file(s) and/or some strange error message after I clicked on the shortcut from the program. Another run from this "update" setup is needed. Remove a or all "Firefox.exe" from the Taskmanager list.

• H Bug that stops add-ones working. This can be happen due the general function / thing for add-ones inside Firefox crashes, become bugged or corrupted. 1 add-one or more add-ones take the others and stop working, become bugged or corrupted. Add-ones will forget things, their work / functions or do it halfway. Has something to do with the installation and/or data from add-ones. They seems to not having support or do anything about their problems.

1. 2 Random many crashes without any useful (error) messages, can be with closing the program itself.

Already from earlier versions of Firefox. And also Thunderbird too. This bug seems to sit deep inside the programs. I should be to use Firefox, Thunderbird, Notepad together, with having a some folders open. Switching between them can be annoying slow. Takes longer time be before responding. I'm seeing empty white or black windows. Only last selected section is visible, has the text and smaller pictures. I can have Firefox and Thunderbird left open for hours and later finding one or both programs are closed by itself. No reason, no permission given to do that. Add a new tab or click on a current site, there is no (fast) respond. Same for buttons, filters and filling in forms on a site. One program can pull the other program in closing to when the one is crashing. Also Windows will show several error messages about programs are using to much memory and must be closed. If this has programs listed, then Firefox seems to appear most here of the programs I'm using.

Updating doesn't fix anything Using the safe mode and new profiles are no long time solutions, every time anything is gone or nog working better.

It seems you must have 2 profiles running at same time when you want read something and not switching back between every minute or so. If 1 is near crashing, you have still the other one running.

1. 3 Why I'm seeing 20x to 72x a Firefox.exe in my Taskmanager? They takes a lot of memory, showing different sizes. I started Firefox once. This is not needed.

1. 4 Some sites seems to not work in Firefox or takes longer time.

Same for responding on clicking, using filters, buttons and sending forms. Clicking on those (annoying) accept (popup) windows. Unable to login or confirm an (security) action like this with a word or number given via e-mail. Might be something for the site. When you need to use Private Browsing for this.

1. 5 Icons from installed add-ones don't appear in main bar, at right side. How to use them? Before they did.

1. 6 Site using third party host sites are slow and mostly don't work. Connection errors.

"Seems fine here, but something with you". Refresh page doesn't fix it. Wait and try again later, how long? Firefox should block these sites.

1. 7 After updating to Firefox version 115.0.2 and continue my last session, there are appear several new bugs.

• A I cannot longer visit sites. Even earlier visited sites don't load. Firefox keeps stuck in loading or receiving site info data. Sites don't appear, just an empty (white) page. Also about:support doesn't work. Strangely, I can visit Google.com but not open any site from there. I tried Private Browsing, so no add-one can do something with this.

I had Firefox running for some hours, these sites are still stuck in "loading" or something else.

• B Right click to open a site or page in a new tab doesn't longer work. Right click menu appears, but action will not be done. Which can be strange at top, missing or changed items.

• C Same to copy line of text or picture, action isn't longer "remembered".

Now, I created again a new profile and again this doesn't fix them. Even more bugs and stranger. Again lost everything, settings, sites, installing dictionaries and add-ones. Stupid.

• C1 I can visit websites, but with some strange things, not always working fine.

That makes it to post my problems here.

• C2 Cannot longer type keywords in the addressbar and after pressing Enter, you should visit Google with search results. Firefox thinks the given keyword is a not existing website.

In Settings (via about:preferences#search), there are no search engines (Google, Wikipedia, ect) in the list, who should be there by default. Also there's no default search engine selected, the list therefor is small and empty.

• C3 Yet visited near 10 sites, who I cannot visit any of the sites with my other long time using profile. Then Firefox crashed by random, white empty window. Windows adds not responding at end of the program's title bar. I could restart Firefox after that, get the "continue after a crash" tab and revisit any of these sites in their opened tabs.

• C4 A site keeps saying cookies are disabled / denied, while minimal are accepted when some of that stupid (popup) windows did show. This means: Some stupid messages don't disappear after clicking "OK", the "X" or close buttons / links. Site might not work fine or on some parts. Something can follow you browsing through the site. Not able to visit that site or part.

• C5 A site keeps saying there is an ad-blocker installed, but there is no add-one like that installed. This means: Stupid messages like these keep appearing; site cannot work fine; you cannot visit the site due some invisible wall or blocking thing. Some can follow you browsing through the site. This is very annoying.

• C6 With one profile I cannot longer open sites who worked before. Keeps loading, shows URL in addressbar and on the tab.

And the about: .... pages. While with a new profile I can visit those sites, but right click menu is bugged.

• Cannot open site or page in new tab. Only on Google based sites are working for unknown reasons, but not YouTube.
• Missing items or I can see more gray things and lines.
• Cannot copy selected text. Stil having old or wrong text.
• Cannot Search with Google, this option is missing.
• Cannot see the source code from the page, due action is not happen.
• On sites that are working you can only read that current content. Can open links in new tabs, but their pages are empty / white, keep loading forever.
• A few sites don't load and still giving a empty page. Loading takes longer then needed. For same site.
• Use Google by typing the keyword in the addressbar doesn't visit Google site, but Firefox thinks the site doesn't exist, is wrong typed. You must go to Google.com and typing the keyword in the textbox here.
• If a site worked first, then later it cannot working longer, keeps stuck in loading and showing a empty white page / tab.
• Login for some sites is not longer possible, email send with security word or number doesn't appear. I can send myself a test e-mail to this e-mail address. Waited the time enough and made a new attempt, still the same.

Windows PC. Firefox version 117.0 x64. Via Help --> About Firefox, because about:support doesn't show the version and build.