Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Réitithe

OneDrive web doesn't show files/folders

OneDrive web (onedrive.live.com) doesn't show any files/folders. The area where the files/folders should be displayed is just empty. Now the reason I believe this might b… (tuilleadh eolais)

OneDrive web (onedrive.live.com) doesn't show any files/folders. The area where the files/folders should be displayed is just empty. Now the reason I believe this might be a Firefox issue is because I don't have that problem when I use OneDrive on a Private window. OneDrive on a Private window works just fine, the issue is on the regular non-private window where I wan't my session to stay open.

I already tried clearing 'everything' including cookies, site settings and offline website data. I checked all the boxes and the issue persist.

See attached screenshot.

Thanks!

Asked by Tirso Carranza 2 mhí ó shin

Answered by jscher2000 - Support Volunteer 2 mhí ó shin

  • Réitithe

Firefox crashes since upgrade to MacOS Ventura Version 13.0.1 (22A400)

Since the OS upgrade, any portal that I open (especially the ones that I have my user id and password saved) crashes. One crash report can be found at https://crash-stats… (tuilleadh eolais)

Since the OS upgrade, any portal that I open (especially the ones that I have my user id and password saved) crashes. One crash report can be found at https://crash-stats.mozilla.org/report/index/7d671357-2d98-4bbc-b177-4029e0221221

I have tried disabling add-ons/ exensions, disabling auto-fill, downgrading security, reinstalling (even the ESR edition), deleting Firefox files from the library/application_support - but it doesn't simply work. Not sure if this is an OS issue.

Any ideas would really help. Getting the below info on the about:crashes each time:

Crash Reason EXC_BAD_ACCESS / KERN_INVALID_ADDRESS Crash Address 0x0000000000000018

Asked by sowmik.sengupta 1 mhí ó shin

Answered by cor-el 1 mhí ó shin

  • Réitithe

Firefox keeps freezing

I was directed here from Mozilla Connect. Since the update a few days ago, my Firefox browser keeps freezing permanently. It seems to happen mostly when I interact with G… (tuilleadh eolais)

I was directed here from Mozilla Connect. Since the update a few days ago, my Firefox browser keeps freezing permanently. It seems to happen mostly when I interact with Google Search (sometimes just loading Google will cause it) but it does happen occasionally on other sites. When it freezes this way, the only fix is to End Task and reload. It will successfully reload to the state it was in just a few seconds before freezing. I'm on Windows 10. I keep everything (OS, browsers, etc.) up to date, so I doubt that would be a factor. I wonder if there could there be an issue with a Google-based script (hence it occurring on other sites)? I don't know how I'd test for that.

Asked by Jarieスイセン 2 mhí ó shin

Answered by Jarieスイセン 2 mhí ó shin

  • Réitithe

YouTube blacks out entire screen while watching video.

Hi, so yesterday, I updated to the latest version of FireFox (version 105.0). Nothing seemed to be out of the ordinary until I decided to watch a few YouTube videos. The … (tuilleadh eolais)

Hi, so yesterday, I updated to the latest version of FireFox (version 105.0). Nothing seemed to be out of the ordinary until I decided to watch a few YouTube videos. The best way I can describe this problem is that every time I decide to scroll down to see the description or read a few comments, the entire screen on my laptop goes black regardless if it's on default view or full screen.

Even though that does sound like a crash, the audio still plays, and if I power the computer to sleep mode and log back in, the window of the video automatically scrolls up and everything is back to the way it was (but I did had to restart the laptop once because it also visually broke my mouse pointer). The only way I can get around this problem is to pause whatever video I watch and then scroll down, and no black screen occurs.

I don't know if I'm the only one who has this problem, but I've never had this issue happen in past versions of FireFox. If there is another way to fix this problem, I'll be glad to take anyone's possible suggestions/solutions.

Asked by dashoobi 4 mhí ó shin

Answered by techguy150 4 mhí ó shin

  • Réitithe

Firefox browser closing/crashing

I have noticed issues with; when I download an attachment, i.e.graphics file, that the browser closes. I have my emails configured where Yahoo and gmail available by sele… (tuilleadh eolais)

I have noticed issues with; when I download an attachment, i.e.graphics file, that the browser closes.

I have my emails configured where Yahoo and gmail available by selecting. Sometimes Yahoo mail will close and Gmail will remain open, Firefox doesn't crash but somehow closes either gmail or yahoo but not both???

Asked by Bill Pettit 5 mhí ó shin

Answered by Paul 5 mhí ó shin

  • Réitithe

Missing icons on address bar on Firefox Nightly 111.0a1 (2023-01-26) (64-bit) Mac OSX 12.5.1 Monterey on M1

Dear all, it's been a while since I completely lost icons on the address bar apart from the Container ones. The icons for "Always open this in a Container" or "Toggle re… (tuilleadh eolais)

Dear all,

it's been a while since I completely lost icons on the address bar apart from the Container ones.

The icons for "Always open this in a Container" or "Toggle reader view" or "Bookmark this page" are missing, not their functionalities (I can blindly click on them).. but no icons, I tried to reset the Customization of my bar (brrrrr I lost all my extensions icons and orders!! uarggh) but no luck for me.

It is quite annoing since I have to wait the popup otherwise I cannot remember where are exactly the icons..

Could anyone help me please?

Thank you in advance, FrAg

Asked by francesco.agrusti 1 lá ó shin

Answered by francesco.agrusti 40 nóiméad ó shin

  • Réitithe

Can't unhide desktop taskbar when firefox is maximised

Current situation: I have 2 monitors. I have the option of auto hide taskbar in desktop mode turned on. On the primary monitor, when I maximise firefox window( not full … (tuilleadh eolais)

Current situation: I have 2 monitors. I have the option of auto hide taskbar in desktop mode turned on. On the primary monitor, when I maximise firefox window( not full screen, the button between close and minimise, looking like a square), and hover my cursor towards the bottom, my taskbar doesn't unhide. However when I unminimise( clicking the middle button on the top right again), the taskbar unhides correctly. Also to note, my secondary monitor works completely fine ie, when firefox is maximised I can unhide taskbar on hovering near the bottom.

Asked by daveythedumb 1 lá ó shin

Answered by daveythedumb 1 lá ó shin

  • Réitithe

Firefox attempting to access unwanted web site mv.outbrain.com

Firefox keeps attempting to access a web site with an unwanted application. The site is mv.outbrain.com and my virus software keeps asking to block the site. The popup is… (tuilleadh eolais)

Firefox keeps attempting to access a web site with an unwanted application. The site is mv.outbrain.com and my virus software keeps asking to block the site. The popup is now becoming a nuisance how do I stop it or delete the reference to it

Asked by Rob 3 lá ó shin

Answered by jonzn4SUSE 3 lá ó shin

  • Réitithe

Firefox will not open.

I've used Firefox sporadically for a couple of years. Last week it would not open. I refreshed, then uninstalled and reinstalled and it still won't open. What do I do now… (tuilleadh eolais)

I've used Firefox sporadically for a couple of years. Last week it would not open. I refreshed, then uninstalled and reinstalled and it still won't open. What do I do now?

Asked by cmrexx 4 lá ó shin

Answered by cor-el 4 lá ó shin

  • Réitithe

Firefox takes ~1 minute to load pages after window appears.

Title. Whenever I open Firefox, the window will appear shortly after, but it will take around a minute for websites to load. This applies to both tabs from older sessions… (tuilleadh eolais)

Title. Whenever I open Firefox, the window will appear shortly after, but it will take around a minute for websites to load. This applies to both tabs from older sessions and opening new tabs. It doesn't matter whether I've just booted up, or if I've been running for half an hour. I've tried disabling all extensions, but that hasn't fixed anything. I am running Linux Mint 21.1 Cinnamon on my Gaming Laptop. Specs shouldn't be an issue. ANY HELP WOULD BE MUCH APPRECIATED!

Asked by logangbentley 1 seachtain ó shin

Answered by jonzn4SUSE 1 seachtain ó shin

  • Réitithe

since latest update- firefox freezes then unfreezes-Windows 10 64 bit

Hi there since the latest update (17/1/23) Firefox seems to Hang then lockup then freeze then unfreeze when just browsing. no special tabs open such as Youtube- just lock… (tuilleadh eolais)

Hi there

since the latest update (17/1/23) Firefox seems to Hang then lockup then freeze then unfreeze when just browsing.

no special tabs open such as Youtube- just locks up on browsing 2 tabs plus- google search on 1 and facebook on 1 tab-closed the google search tab then scrolling through Facebook,froze after 3 scrolls of the wheel,locked up then unfroze

Asked by brondster 1 seachtain ó shin

Answered by brondster 1 seachtain ó shin

  • Réitithe

Excessive GPU memory usage when visiting websites (especially watching live streams)

Firefox always uses excessive GPU memory when I watch video and livestream. about:memory shows that the explict GPU memory allocation is only about 200 MB but in the task… (tuilleadh eolais)

Firefox always uses excessive GPU memory when I watch video and livestream. about:memory shows that the explict GPU memory allocation is only about 200 MB but in the task manager the GPU memory usage is 1GB, and the latter doesn't decrease even if I close the tab. I suspect that this is a memory leak. I searched for Bugzilla and found a similar issue that has been existing for years: https://bugzilla.mozilla.org/show_bug.cgi?id=1386177

Asked by ZeroAurora 1 seachtain ó shin

Answered by ZeroAurora 1 seachtain ó shin

  • Réitithe

Video stopped working

I upgraded Firefox to 109.0 on OpenSUSE Linux today as an update. Firefox no longer plays videos. Chrome is still playing the videos, so the codecs are on my machine. … (tuilleadh eolais)

I upgraded Firefox to 109.0 on OpenSUSE Linux today as an update. Firefox no longer plays videos. Chrome is still playing the videos, so the codecs are on my machine. Is there anything I can do to fix this?

Asked by jay.treiman 1 seachtain ó shin

Answered by jonzn4SUSE 1 seachtain ó shin

  • Réitithe

While playing music on Youtube Music, Firefox crashes constantly. Report ID: bp-109245aa-a75f-4c81-8f9d-fec490230115

Submitted a report after all these crashes, and I'm at a loss for how to troubleshoot this. If music isn't playing the browser seems fine, and I haven't changed any exten… (tuilleadh eolais)

Submitted a report after all these crashes, and I'm at a loss for how to troubleshoot this. If music isn't playing the browser seems fine, and I haven't changed any extensions between now and the last time I played music successfully without crashes. Guessing maybe a recent Firefox update happened?

Currently running Firefox 108.0 on PopOS 22.04 LTS with GNOME version 42.5 and using Wayland.

Submitted Report ID: bp-109245aa-a75f-4c81-8f9d-fec490230115

Looks like the crash is caused by a SIGSEGV / SEGV_MAPERR according to the report, but I don't know where to even begin looking into a cause of that.

Any help would be greatly appreciated.

Asked by mitch20 1 seachtain ó shin

Answered by mitch20 1 seachtain ó shin

  • Réitithe

Nothing is loading but other browsers do

Alright first of all I already tried all the tipps about Proxy and basically anything network related. It also happened out of nowhere since I was using my computer the … (tuilleadh eolais)

Alright first of all I already tried all the tipps about Proxy and basically anything network related. It also happened out of nowhere since I was using my computer the night before but when I tried opening Firefox the next day it wouldnt load any site, crashed if I tried too much or got really weird and even if it did load after a long time of trial and error it only lasted for a bit and didnt load fully either. I'm on version 108.0.2 as of the last time checking. Everything else seems to be updated as well especially since other browsers work perfectly fine. I also cant really click on much since as I said if I try too much it crashes or doesnt work as intended. I'll provide some pictures which might help the cash report just in case.

I'd also rather not try reinstalling everything since I have a lot of rather important tabs open and I dont wanna risk losing any of them since im not sure how well the Firefox sync. works in this case.

Asked by JustLeon 1 seachtain ó shin

Answered by cor-el 1 seachtain ó shin

  • Réitithe

Five Seconds Freeze Right After Save As Dialog

Firefox hangs for 5 seconds between every type of download between the "Ok" of the "Save As.." dialog and the actual download of the file. Any ideas how to resolve the is… (tuilleadh eolais)

Firefox hangs for 5 seconds between every type of download between the "Ok" of the "Save As.." dialog and the actual download of the file.

Any ideas how to resolve the issue or troubleshooting tips?

I'm currently using Firefox 108.0.2 (64-bit) on Windows 10 Pro 22H2

Thanks!

Asked by OGT 2 sheachtain ó shin

Answered by OGT 2 sheachtain ó shin

  • Réitithe

Constant Firefox Trouble Reports When Browser Isn't Even Running

I have searched the "Knowledge Base" to no avail--no solutions, just others with the same problem. Every day a handful of fresh Trouble Reports pop up on my desktop, even… (tuilleadh eolais)

I have searched the "Knowledge Base" to no avail--no solutions, just others with the same problem. Every day a handful of fresh Trouble Reports pop up on my desktop, even though Firefox is not even running (as verified through the Windows Task Manager). It got so bad, I uninstalled/reinstalled and the problem persists. Otherwise, the browser works fine. My expertise lies outside trying to decipher arcane strings of data buried deep in the bowels of my computer, and frankly I should not have to start hiking up a steep learning curve just to get this to stop. I should add, I have been a fiercely loyal Firefox user since its inception.

I'm not super happy about sharing internal data with the rest of the universe, but have done so anyway in hopes we can get the madness to stop!

Asked by backgroundsound 2 sheachtain ó shin

Answered by jscher2000 - Support Volunteer 1 seachtain ó shin