Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Cartlannaithe

Firefox persistently crashes on start through reinstall, new profile

Firefox started crashing on start, in "Safe Mode", after uninstall and reinstall, and on a clean profile. It doesn't even provide a crash report; when it starts, it immed… (tuilleadh eolais)

Firefox started crashing on start, in "Safe Mode", after uninstall and reinstall, and on a clean profile. It doesn't even provide a crash report; when it starts, it immediately displays the Crash Reporter with the following:

The application has had a problem and crashed.

Unfortunately, the crash reporter is unable to submit a report for this crash.

Details: The application didn't leave an application data file

Asked by roywig 2 bhliain ó shin

Last reply by Tonnes 2 bhliain ó shin

  • Cartlannaithe

Dropdown Lists Incomplete - Even in Safe Mode

So on certain websites with long dropdown lists - the entire list is not displaying. I have attempted: removing firefox and all of the files associated with it, reinstall… (tuilleadh eolais)

So on certain websites with long dropdown lists - the entire list is not displaying. I have attempted: removing firefox and all of the files associated with it, reinstalling from "full installer" (this was a solution in another thread), running in safe mode, creating a new profile, deleting my existing profile, etc. and nothing has solved the issue. Chrome has no problem with these dropdowns - everything shows up perfectly.

I am running Mac High Sierra, 10.13.3 - firefox 58.0.2 Problem seems to have only started since I updated to Quantum.

Asked by gojiragraphics 2 bhliain ó shin

Last reply by cor-el 2 bhliain ó shin

  • Cartlannaithe

Firefox crashes

Firefox keeps crashing when I open it even in safe mode as soon as I hit a new tab button. I tried clearing cache and cookies too...not sure if they cleared. Suggestion… (tuilleadh eolais)

Firefox keeps crashing when I open it even in safe mode as soon as I hit a new tab button. I tried clearing cache and cookies too...not sure if they cleared. Suggestions?

Thanks!


Crash ID: bp-2fc45667-7d5c-4215-84f8-517651180220

Asked by ciccone 2 bhliain ó shin

Last reply by FredMcD 2 bhliain ó shin

  • Cartlannaithe

Firefox crashes

Firefox crashes on open. Using Mac OS X El Capitan V10.11.6 First there is a crash report appearing Then tried to start in safe mode but window doesn't appear (icon is bo… (tuilleadh eolais)

Firefox crashes on open. Using Mac OS X El Capitan V10.11.6 First there is a crash report appearing Then tried to start in safe mode but window doesn't appear (icon is bouncing) and icon returns to unopen Crash ID: bp-aea6b74a-8498-4664-9df3-5d6431180217

Thanks very much in advance!

Asked by ck1111 2 bhliain ó shin

Last reply by FredMcD 2 bhliain ó shin

  • Cartlannaithe

Having problems with firefox.

Hello, I am having the following problems using Firefox, the first problem is that when a webpage needs my location Firefox tells me error browser does not support this. … (tuilleadh eolais)

Hello,

I am having the following problems using Firefox, the first problem is that when a webpage needs my location Firefox tells me error browser does not support this.

Second problem is that when I use youtube so time the video clip will start to play then just go off and back to the main page, and other times the first video will play fine but click on the second video link and it will load for about 2 seconds then go back to the main youtube page. last time I report this problem I was told to clear all the temp and cache files from Firefox which I did and this fix the problem, I have Firefox set to clear all the temp and cache files when I close Firefox, also I am running the latest version of Firefox.

Any help with these problems would be great.

Thanks

Matthew

Asked by matthewatlant0s 2 bhliain ó shin

Last reply by FredMcD 2 bhliain ó shin

  • Cartlannaithe

I never setup a master password, but it is turned on and I can't turn it off.

In "Settings" the "Use Master Password" is checked. If I click it to turn it off, it asks me for my Master Password. Since I never had a master password, I don't know it.… (tuilleadh eolais)

In "Settings" the "Use Master Password" is checked. If I click it to turn it off, it asks me for my Master Password. Since I never had a master password, I don't know it. While using Firefox, the master password will pop up, and I have to click "Cancel". This is a real nuisance. I even tried uninstalling Firefox and reinstalling it, but the problem persists. I use Norton Identity Safe to manage my passwords and do not need the Master Password feature. Please help!

Asked by jmalioto 2 bhliain ó shin

Last reply by cor-el 2 bhliain ó shin

  • Cartlannaithe

Browser hangup with CPU load ~100%

Firstly, I want to say right away that the problem arose with the release of the 57th version, that is, Quantum. Until the 57th version everything was fine. And also I wa… (tuilleadh eolais)

Firstly, I want to say right away that the problem arose with the release of the 57th version, that is, Quantum. Until the 57th version everything was fine. And also I want to say that this problem does not exist in other browsers. The problem manifests itself in this case: If you open the site of the dns-shop.ru or technopoint.ru store and, without waiting for the page to fully load, click on any item on the page, for example, on the left, select the directory partition, then the whole browser hangs. In this case, the browser stops responding to any pressing in the interface and generally does not react to anything, except for the completion of the process in the task manager. That is, I open the task manager and find there a process of firefox that uses almost all the resources of the CPU. After that, I end the process and firefox starts to work and writes that the "tab has dropped" (image # 3) I noticed the same problem on other sites, in particular youtube, vk, fb. Also, with fast transitions between site pages or streaming video, the browser may hang and the CPU load immediately 90-100%. Tried it on a completely clean firefox, on a freshly installed one, it ran without add-ons. All the same. I have to use google chrome until it's fixed ...

Asked by Sc0rpi0n3 2 bhliain ó shin

Last reply by FredMcD 2 bhliain ó shin

  • Cartlannaithe

The graphical menu buttons Firefox 58.0.2

On Windows 10 and Firefox 58.0.2, when I click the menu button in the upper right (the three hamburger bars) or any other menu button (i.e. history), a ghost of the drop … (tuilleadh eolais)

On Windows 10 and Firefox 58.0.2, when I click the menu button in the upper right (the three hamburger bars) or any other menu button (i.e. history), a ghost of the drop menu appears and Firefox hangs for at least a few seconds. Often times, it totally hangs and needs to be closed. I can browse and scroll and video stream works. I have tried the "it hangs" fixes and none work. Specifically I have tried the accessibility permission option, the disable hardware acceleration option, and trying a new alternative profile (full on reset). I have also tried uninstalling the 64bit version and installing the 32bit version. None of this has worked. The menu bar does work. Also when any popup from the menu button area (i.e. giving website location access) it is ghosted or black and locks Firefox.

Asked by Roadster32 2 bhliain ó shin

Last reply by FredMcD 2 bhliain ó shin

  • Cartlannaithe

When trying to logon to IBIS website using Firefox, their analysis says I'm not on Firefox but instead "lua-resty-http/0.10 (Lua) ngx_lua/10000". Why?

I'm trying to logon to the International Baccalauareate IBIS website using Firefox (which they require I use). I've followed all their directions to the letter, but it … (tuilleadh eolais)

I'm trying to logon to the International Baccalauareate IBIS website using Firefox (which they require I use). I've followed all their directions to the letter, but it errors out every time. Their tech guy says that it shows that I'm NOT logging on using Firefox, but instead it shows my browser is "lua-resty-http/0.10 (Lua) ngx_lua/10000". It says the same thing for all my colleagues at work that are also trying to log on. My colleagues are using work computers that have had all their software downloaded by IT guys at work. My computer is a personal PC that had Firefox downloaded myself from the web. So it doesn't make sense that we would have the same problem unless the problem is intrinsic to Firefox or some common virus that was hidden from us but affected all of us. Any help or advice would be appreciated, as we are required to use Firefox for this website, but the administrator of the website says our logins don't look like they are coming from Firefox ?????

Asked by eichenbergc 2 bhliain ó shin

Last reply by FredMcD 2 bhliain ó shin

  • Cartlannaithe

Firefox crashes

Hi there. My Firefox keeps crashing. I open it, and I get a window saying "Sorry. We're having trouble getting your pages back.". If I open a new tab without closing the … (tuilleadh eolais)

Hi there. My Firefox keeps crashing. I open it, and I get a window saying "Sorry. We're having trouble getting your pages back.". If I open a new tab without closing the initial one, everything works for some minutes, and then it crashes randomly. If I open a new tab but close the first one, it crashes also. I tried to open Firefox in safe mode, but it still crashes. I don't know what to do.

ID: 22dd5568-60be-4e7a-9b9f-2601a1180208

Asked by lagomes 2 bhliain ó shin

Last reply by FredMcD 2 bhliain ó shin

  • Cartlannaithe

Firefox crashes

This just started two days ago. I have a Mac--High Sierra--the latest OS. I want to click on a link in an article, but the "pointer" that I would normally use to click … (tuilleadh eolais)

This just started two days ago. I have a Mac--High Sierra--the latest OS. I want to click on a link in an article, but the "pointer" that I would normally use to click a link doesn't show up. If I click on the link anyway, Firefox crashes (If the article was in a Hotmail email, it takes me back to my Hotmail inbox). If I close and re-open Firefox, the pointer and link work, but usually just once or twice, and then I have the same problem again.

I went to the Firefox Help page, and tried clicking the refresh button. As far as I can tell, the refresh was complete, but I just had the problem again.

I am not tech savvy, so I haven't done the trouble shooting. I don't know how to show you an image of a crash. Please be detailed in your response (Including steps to take) and please use layman's terms. I have used Firefox for a couple of years, and this problem only started a couple of days ago. I don't see a place for my email address, so I assume it is showing up for you.

Asked by gordelmusic 2 bhliain ó shin

Last reply by jscher2000 2 bhliain ó shin

  • Cartlannaithe

One website crashes my computer

www.cadentistsguild.org website loads and then crashes my Win 10 64-bit computer. Have to use the restart/power button to continue to use my computer. Works fine with … (tuilleadh eolais)

www.cadentistsguild.org website loads and then crashes my Win 10 64-bit computer. Have to use the restart/power button to continue to use my computer. Works fine with MS Edge. Contacted administrative staff of CDG and told I was the only one having a problem and I should use Chrome. I dd not have this problem with older versions of Firefox.

Asked by drmonty 2 bhliain ó shin

Last reply by FredMcD 2 bhliain ó shin

  • Cartlannaithe

Firefox keeps automatically editing my saved address

Firefox keeps automatically editing (adding things I haven't authorized) my saved address. It also adds more than one saved address (again without my input) again and a… (tuilleadh eolais)

Firefox keeps automatically editing (adding things I haven't authorized) my saved address. It also adds more than one saved address (again without my input) again and again and again no matter how many times I delete the unauthorized saved addresses.

Asked by robertrxxx2 2 bhliain ó shin

Last reply by jscher2000 2 bhliain ó shin

  • Cartlannaithe

paste

When i copy text from Outlook and paste this in Topdesk, there is a whol html codes paste with it. Topdesk says i should just use ctrl-shift and V and then the problem is… (tuilleadh eolais)

When i copy text from Outlook and paste this in Topdesk, there is a whol html codes paste with it. Topdesk says i should just use ctrl-shift and V and then the problem is 'solved'. Okay it works but i do not like it. In Chrome, Opera and IE this is no problem. How can i fix this in Firefox. I like Firefox more than the other ones.

Asked by sellinglennon 2 bhliain ó shin

Last reply by FredMcD 2 bhliain ó shin

  • Cartlannaithe

Firefox crashes on opening

Here are the last 5 Crash ID's: Crash ID: bp-7158a459-78c8-48fe-a07d-e47331170701 Crash ID: bp-e8c6baf5-8cc4-4675-85ed-ee9661170701 Crash ID: bp-756c91ce-a0a2-4f38-a805-c… (tuilleadh eolais)

Here are the last 5 Crash ID's:

Crash ID: bp-7158a459-78c8-48fe-a07d-e47331170701 Crash ID: bp-e8c6baf5-8cc4-4675-85ed-ee9661170701 Crash ID: bp-756c91ce-a0a2-4f38-a805-c0a661170701 Crash ID: bp-0f67d934-a59f-4bfc-8baf-98b0c1170630 Crash ID: bp-7122c824-0f89-401d-97c5-23d951170630

Please help finding a solution

Asked by dimagaisiner 3 bliana ó shin

Last reply by cor-el 2 bhliain ó shin

  • Cartlannaithe

Drop down menus wont stay open

Video demonstrating the bug: https://www.dropbox.com/s/16ru3kqus2qggxw/firefox%20dropdown%20bug.mov?dl=0 macOS 10.13.1 Apple Magic Mouse 2 Running Firefox beta, but same … (tuilleadh eolais)

Video demonstrating the bug: https://www.dropbox.com/s/16ru3kqus2qggxw/firefox%20dropdown%20bug.mov?dl=0

macOS 10.13.1 Apple Magic Mouse 2 Running Firefox beta, but same issue occurs with the release version and nightly.

After an exhaustive search I tried every solution I could find. Including a wired USB mouse.

- Tried Safe mode - Reset Firefox through troubleshooting menu - Deleted Firefox App, Application Support files under Mozilla and Firefox and rebooted, then downloaded a new copy of the release version - same issue - Tried with Add-ons disabled - Deleted bluetooth preferences, restarted, re-added bluetooth devices to Mac, etc - Tried USB mouse (seemed to occur less often but still had issues) - Tried with hardware support disabled - Tried without Better Touch Tool enabled (no difference)

At a complete loss for what to do now.

Can you please help?

Thank you, Nick

Asked by nickwoodhams 2 bhliain ó shin

Last reply by Happy112 2 bhliain ó shin