Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Cartlannaithe

Lost abilty to restore tabs/history

One of my tabs split off from the bar leaving me two versions of Firefox open. I accidentally closed the main page with all the many tabs first and thus the single tab p… (tuilleadh eolais)

One of my tabs split off from the bar leaving me two versions of Firefox open. I accidentally closed the main page with all the many tabs first and thus the single tab page was closed last which means the command to restore or open all the tabs doesn't work. You have the choice on the Firefox set up to Open the pages that were open when you closed. Unfortunately is there are what appear to be 2 Firefox browsers open if the unwanted one is closed last -- all the tabs from the other one do not restore and I can't find them in any kind of history.

Is there anyway to find/restore these tabs? Many were open and some of those to remind me of things I can't now remember were there, so I cannot find the information.

Thank you for ANY help with this.

Asked by phtcac 11 mí ó shin

Last reply by phtcac 11 mí ó shin

  • Cartlannaithe

Cannot play certain videos--Please wait while the media loads.

Hi all, I have problems playing certain videos with FF 96.0.3 on 2 different Win 10 computers. Youtube videos, for example, play just fine. However, videos where I jus… (tuilleadh eolais)

Hi all, I have problems playing certain videos with FF 96.0.3 on 2 different Win 10 computers. Youtube videos, for example, play just fine. However, videos where I just get "Please wait while the media loads" include numerous training videos at support.microsoft.com. (I think I have trouble at other sites as well.) These videos play without any problems on Chrome and Edge. The problem just occurs with FF. I have found a work around, but it's a real pain. It may give someone a good clue as to what the problem is though. If I clear cached web content and cookies EACH time before playing a video and then reload the page, it works. Sometimes just clearing the cache will do the trick. Again, this must be done before each video. Things I have tried include (but are not limited to: reboot pc(s), refresh FF, turned auto play on & off, mute & unmute FF & plug-ins, allowed cookies and pop-ups, disabled ad blocker and other extensions, loaded a Flash Emulator plug-in, confirmed audio is working fine, turned off and on hardware acceleration. I love FF, but this is driving me nuts. I do not consider myself to be terribly tech savvy, but I'm willing to keep trying for a while longer. Any ideas would be greatly appreciated. Thanks, John

Asked by jh4850 11 mí ó shin

Last reply by jonzn4SUSE 11 mí ó shin

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  • Cartlannaithe

Twitter not working on Firefox 96.0.3

I'm using Firefox 96.0.3 and Twitter will not load. Blank page. It's working on another browser. Help would be appreciated, hopefully something simple as I'm not very tec… (tuilleadh eolais)

I'm using Firefox 96.0.3 and Twitter will not load. Blank page. It's working on another browser. Help would be appreciated, hopefully something simple as I'm not very tec minded. Thanks

Asked by John Lynn 11 mí ó shin

Answered by jonzn4SUSE 11 mí ó shin

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  • Cartlannaithe

Homepage on start up

When starting Firefox I used to to see my "BBC NEWS" home page at that time. Now when Firefox starts I get "Sorry can't find that page". If I select "restore previous … (tuilleadh eolais)

When starting Firefox I used to to see my "BBC NEWS" home page at that time. Now when Firefox starts I get "Sorry can't find that page". If I select "restore previous session" I get the news page from the last session not the current news ! Is there a cure for this ?

Asked by Alinex 11 mí ó shin

Answered by cor-el 11 mí ó shin

  • Cartlannaithe

Secure connection failed message

I cannot use Firefox to browse any more, because it refuses to load gmail and/or youtube. These are sites I have used thousands of times in the past, but recently Firefox… (tuilleadh eolais)

I cannot use Firefox to browse any more, because it refuses to load gmail and/or youtube. These are sites I have used thousands of times in the past, but recently Firefox will not let me go there any more, and it says "secure connection failed." It also says I should "contact the website owners" to inform them of this problem. (Good luck contacting Google!) Seems like this must be an error, since I have used those sites many times in the past. I have looked at this page of Mozilla's: https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect But it is too long and technical for me to deal with. Anybody have any suggestions about how to get Firefox to not freak out when connecting to a Google service?

Asked by amy47501 12 mí ó shin

Last reply by FredMcD 12 mí ó shin

  • Cartlannaithe

BBC.co.uk/news does not display properly

I am using Firefox 96.0.3 on a MacBook Pro. Since around Jan 25, the bbc.co.uk/news website does not display correctly. See image below. The main BBC page is ok but al… (tuilleadh eolais)

I am using Firefox 96.0.3 on a MacBook Pro. Since around Jan 25, the bbc.co.uk/news website does not display correctly. See image below. The main BBC page is ok but all sub pages are affected. I have cleared cache and looked for obvious blockers etc. but I can't see what's wrong. Please help!

Asked by davidn_lmc 12 mí ó shin

Last reply by davidn_lmc 12 mí ó shin

  • Cartlannaithe

Firefox: Site only allow login when using a Private window

Recently when using Firefox, I have encountered several site (vanguard.com, publix.com...others) where the site will not process my login, but if I open the site in a Pri… (tuilleadh eolais)

Recently when using Firefox, I have encountered several site (vanguard.com, publix.com...others) where the site will not process my login, but if I open the site in a Private window, it works normally. What might be causing this? Du Other info: Windows 11, Firefox 96.0.3, no VPN, AdBlock add-in, LastPass add-in, Duckduckgo. Security settings at Standard.

Thanks.

Asked by David Tussey 11 mí ó shin

Last reply by FredMcD 11 mí ó shin

  • Cartlannaithe

Print dialog showing and defaulting to wrong paper sizes

I'm running Firefox 96.0.3 on Linux Mint 20.3 Cinnamon, and have a Brother MFC-5890CN printer. Whenever I try to print from within Firefox, the default paper size is inco… (tuilleadh eolais)

I'm running Firefox 96.0.3 on Linux Mint 20.3 Cinnamon, and have a Brother MFC-5890CN printer. Whenever I try to print from within Firefox, the default paper size is incorrect (it varies, occasionally being close to US Letter size but often being extremely small) and every option is shown in mm. I have to click "print using system dialog" to select US Letter (which is set as the printer's default). I have reset the printer settings, but this has no effect. I have not encountered this problem with any other application. How can I set the size list and default size properly?

Asked by arashi86 11 mí ó shin

Last reply by arashi86 11 mí ó shin

  • Cartlannaithe

Search by password in Logins & Passwords screen

I just noticed that on the Logins & Passwords page (about:logins), it is possible to search on logins by password. In my opinion this is a security threat, as it make… (tuilleadh eolais)

I just noticed that on the Logins & Passwords page (about:logins), it is possible to search on logins by password. In my opinion this is a security threat, as it makes password guessing nearly trivial. Sure, an attacker would have to get their hands on your laptop/computer, but they can use this strategy to find your password without having to know your master password. I'd love to know whether A) this is intended behavior, and B) if so, if there is a way to turn this off.

Asked by Erik Takke 12 mí ó shin

Last reply by jscher2000 - Support Volunteer 11 mí ó shin

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  • Cartlannaithe

After a troubled Windows 10 update, certain websites report "Secure Connection Failed"

Following a VERY troubled update to Windows, which required several hard shutdown/reboots, invoked an automatic attempt to repair Windows, reported that the repair attemp… (tuilleadh eolais)

Following a VERY troubled update to Windows, which required several hard shutdown/reboots, invoked an automatic attempt to repair Windows, reported that the repair attempt failed, but then booted into Windows normally, the only thing that seems to be wrong is that certain websites report "Secure Connection Failed" with an error code PR_END_OF_FILE_ERROR. Contrary to the support page, there is no option to report this to Mozilla; the only option is to retry. When I click retry, I get the same page with the error code PR_CONNECT_RESET_ERROR. This is not a problem with the website -- same website works fine in Firefox on both other computers in house, one running Windows 10 and one running Windows 11. This is not a problem with the operating system -- I have used both the system file check and distribution manager to check/repair Windows system files, and also successfully accessed the web page using Internet Explorer (Microsoft Edge is disabled in Policy Management). So this is clearly a problem with Firefox. I attempted to reset Firefox, but it didn't help. I then uninstalled Firefox, and attempted a clean re-install; I'm not sure how clean the reinstall was, because it detected the prior installation, and imported things. The sites I can't access include Wikipedia (of all things!), some links in the Firefox support pages, and my on-line banking website, which is pretty critical. Other websites work just fine, including most of my other financial accounts -- credit cards, etc. HELP!

Asked by king.david 11 mí ó shin

Answered by king.david 11 mí ó shin

  • Cartlannaithe

Firefox 96.03 on Mac Monterey doesn't display Cyrillic fonts correctly

When visiting sites such as the Russian Wikipedia, characters that are in the Cyrillic Times New Roman font display as blocks (shown in image). Safari does not have this … (tuilleadh eolais)

When visiting sites such as the Russian Wikipedia, characters that are in the Cyrillic Times New Roman font display as blocks (shown in image). Safari does not have this problem.

Asked by six10 11 mí ó shin

Last reply by gevangasteren 7 mí ó shin

  • Cartlannaithe

Unable To Acces Bank and Other Websites

I am unable to access my banking web site using Firefox (Navy Federal Credit Union) as well as some other web sites such as REI. I have the latest Firefox edition. I am a… (tuilleadh eolais)

I am unable to access my banking web site using Firefox (Navy Federal Credit Union) as well as some other web sites such as REI. I have the latest Firefox edition. I am able to access these websites with Chrome and Edge. Why can't I use Firefox?

Asked by kmcsenior 12 mí ó shin

Last reply by cor-el 12 mí ó shin

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  • Cartlannaithe

site gamigo,desert operations keeps trying to connect.My anti virus stops it but i just want them to stop.

Hi.I would like to know how i can stop this site from constantley trying to connect with my P.C.luckeley my firewall stops it but eventully they will succeed.Iplayed it a… (tuilleadh eolais)

Hi.I would like to know how i can stop this site from constantley trying to connect with my P.C.luckeley my firewall stops it but eventully they will succeed.Iplayed it a long time ago.I stopt,deleted my account but they keep attacing several times a day.I,ll be gratefull with any help\advise about this.i tryed acsessing the page sourse and i think i,ve only made it worse.

Asked by scarrleg 12 mí ó shin

Answered by FredMcD 12 mí ó shin

  • Cartlannaithe

No video with supported format and mime type found only for certain .mp4 videos

As the subject says, when playing some (but not all) videos ending with .mp4, Firefox will show a page with a box containing the error "No video with supported format and… (tuilleadh eolais)

As the subject says, when playing some (but not all) videos ending with .mp4, Firefox will show a page with a box containing the error "No video with supported format and mime type found." Sometimes the video's sound will play but the video itself will be a blank black box.

I have already tried the following:

  • Clearing all cookies, cache, and data
  • Disabling all addons
  • Using a brand new vanilla profile

I have tried the videos in Google Chrome and they work just fine. I also experimented with video players. Windows Media Player is incapable of playing them yet VLC player, DivX player, and Media Player Classic all play them just fine. Could this just be an issue with the version of windows on this PC?

I am currently running Windows 7 Ultimate 64bit.

Asked by Jagick 12 mí ó shin

Last reply by Jagick 12 mí ó shin

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  • Cartlannaithe

Digital Check CX30 Scanner has communication error after Firefox latest update

My Digital Check CX30 Scanner has a communication error come up when trying to scan checks. This only happened after the latest update. I called the bank and the scanner … (tuilleadh eolais)

My Digital Check CX30 Scanner has a communication error come up when trying to scan checks. This only happened after the latest update. I called the bank and the scanner is not the issue, Firefox is the issue. The scanner works on Chrome but I'd rather not use it. Tried uninstalling and re-installing Firefox. Added the website to the exception list for blocking pop-ups, added it to the trusted sites list in ublock origin. Still doesn't work. My IT guy is stumped. Any ideas would be greatly appreciated.

Thank you.

Asked by lindsey4 12 mí ó shin

Answered by jscher2000 - Support Volunteer 12 mí ó shin

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  • Cartlannaithe

Delayed response when trying to open idle Firefox windows in Windows 10

Hi! I wanted to reach out to Firefox support about an odd issue that's been happening for the past month or so. When I go to interact with an idle open window or bring a … (tuilleadh eolais)

Hi! I wanted to reach out to Firefox support about an odd issue that's been happening for the past month or so.

When I go to interact with an idle open window or bring a minimized window to the foreground, I'll randomly get no response and hear an error noise. Firefox never has any associated error messages, and it has yet to show "unresponsive" status when this happens in Windows 10. I'm wondering if anyone else is running into this issue, as it started roughly the same time with both my work and home PCs. Perhaps a recent Windows 10 and/or Firefox update is the cause...?

Asked by John Dillworth 12 mí ó shin

Answered by John Dillworth 11 mí ó shin

  • Cartlannaithe

Google docs font rendering

Hello, For quite some time, Firefox seems to have a problem with Google docs. 1) The text on Google docs is blurred. I have attached screenshots that compare its appearan… (tuilleadh eolais)

Hello, For quite some time, Firefox seems to have a problem with Google docs. 1) The text on Google docs is blurred. I have attached screenshots that compare its appearance on Firefox and Edge. 2) Some functions of Google docs do not work. I can't use the shortcut Ctrl+Alt+M to insert a comment, but on Edge, this works fine.

I am using Windows 10, Firefox 96.0.3. I have tried restarting Firefox in Troubleshooting mode, but it made no changes to these issues.

What could be the reason for this?

Asked by allcort 12 mí ó shin

Last reply by FredMcD 11 mí ó shin

  • Cartlannaithe

Session restore tries to open old sessions and fails.

Problem has been reported before and archived (https://support.mozilla.org/en-US/questions/1343948) The solution worked, but if lots of people are seeeing this, it should… (tuilleadh eolais)

Problem has been reported before and archived (https://support.mozilla.org/en-US/questions/1343948) The solution worked, but if lots of people are seeeing this, it should be fixed permanently rather than use a temporary fix.

Asked by Bob 11 mí ó shin

Last reply by cor-el 11 mí ó shin