Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist

"Never remember history" changes to "Use custom..." and "...private mode"

Version 94.0.2 (64-bit) Windows 10 Hi. A few times in Settings I selected History->Never remember history, yet upon reopening the browser the setting was changed to "U… (tuilleadh eolais)

Version 94.0.2 (64-bit) Windows 10

Hi.

A few times in Settings I selected History->Never remember history, yet upon reopening the browser the setting was changed to "Use custom settings for history" and "Always use private mode." Why is this happening?

The larger issue is Cached Web Content (CWC), which doesn't completely delete like everything else. No matter the settings to delete everything upon closing or never remember, every time I reopen FF and click Clear Data there is some data in CWC (albeit in kb). I've read many pages and posts here and it's still not clear: A) Why isn't it 0 bytes and B) If a previously visited site can access the CWC, then isn't that a strike against privacy?

Sincerley,

Hank

Asked by hank.leeps 2 lá ó shin

Last reply by hank.leeps 53 nóiméad ó shin

video doesn't load and/or play

(Firefox 94.0; Fedora 34; Gnome) When I go to some video websites and click the play button, I see the little circular thing in the image are spinning, indicating that th… (tuilleadh eolais)

(Firefox 94.0; Fedora 34; Gnome)

When I go to some video websites and click the play button, I see the little circular thing in the image are spinning, indicating that the video is loading. But it never stops and it never plays. Also, the pause button does not have any effect; the loading indicator keeps spinning. Example website: "https://proclassictv.com/" (both with "The Rifleman" and "My Favorite Martian" episodes. I've tried this on a few of the videos available there. Same result. I've tried this with add-ons enabled and with add-ons disabled (current session). I've seen this in a few other websites also. I don't know if the problem is my system, Firefox, or the host website.

I am able to view youtube videos with no problems.

How do I get the videos to play?

Thank-you.

Asked by home user 1 lá ó shin

Last reply by home user 1 uair ó shin

Laptop Slowdown - Task Manager Shows Almost 100% Memory Usage

Hello - first I just want to acknowledge how great it is to have a free browser, and the great work the (un-or underpaid) Mozilla team has done lo these many years - than… (tuilleadh eolais)

Hello - first I just want to acknowledge how great it is to have a free browser, and the great work the (un-or underpaid) Mozilla team has done lo these many years - thank you.

Okay, just want to put this out there but it seems sometime after version 90 of my Firefox browser I am seeing extreme slowdowns on my underwhelming Dell 5520 Inspiron laptop, circa 2014, running Windows 8.1. I also have Malwarebytes and Avast Premium Antivirus running together. My last Windows update was about two weeks ago (11 Nov 2021). My Firefox browser is currently 94.0.2.

I have noticed this four times. I typically browse Reddit but sometimes it's with Youtube. This is normally the scenario: 1) Launch browser; 2) navigate to website; 3) keep tab open for several hours and in many cases my laptop will go to sleep at least once; 4) at some point after waking up PC, logging in then continuing to browse, a warning banner in Firefox will tell me "This website is slowing your browser down. Stop it?", but if I wait at least 5 seconds it will automatically clear; 5) launch Task Manager - which is not easy because of what is going on but after 30-60 seconds it will appear; 6) notice that memory usage is extremely high and most processes are coming to a halt; 7) close Firefox and thing return to normal after 30-45 seconds. I've attached some before and after screenshots. The "before" is after browsing Reddit for about 3 hours and my laptop went to sleep twice; the "after" is when Firefox was closed (two tabs were open - one Reddit, the other Youtube) and then waiting about 30 seconds. Firefox instances take a little time to disappear from Task Manager, apparently.

Lots of variables to consider here: Latest antivirus program not working well? Extensions? (I have three extensions - Adblock Plus, Privacy Badger and Ecosia Search) Perhaps Firefox itself? Motherboard/DIMMs that is/are overdue for the landfill? Windows sucks? (rhetorical).

I guess I am not really looking for help but instead just want to log this as a heads-up to anyone who is encountering the same problem under the same conditions. I will continue experimenting with refreshing my instance of Firefox and possibly turning off browsers/antivirus components in a selective manner to see if it makes any difference. There is also the possibility that a Windows Update has broken something so maybe a restore point is in order here.

Thanks again for offering such a great product.

- Ngo

Asked by ngowun 1 uair ó shin

Can't reset Firefox account password: "Reset password with this email type is not currently supported"

I have a duplicate Firefox account that I would like to close. I forgot the password for this account, and when I go to https://accounts.firefox.com/reset_password to re… (tuilleadh eolais)

I have a duplicate Firefox account that I would like to close.

I forgot the password for this account, and when I go to https://accounts.firefox.com/reset_password to reset it, I enter my email address for the account I'd like to log into and it fails every time with the message "Primary account email required for reset".

The API response includes the error message "Reset password with this email type is not currently supported".

My account email address ends in @hey.com. Is this domain not allowed for password resets?

Asked by grantt 2 uair ó shin

Sorry. We’ve locked your account.

Hey I was just trying to login to my account after I created a new windows and I got this issue The confirmation email we sent to *********@gmail.com was returned and we… (tuilleadh eolais)

Hey I was just trying to login to my account after I created a new windows and I got this issue The confirmation email we sent to *********@gmail.com was returned and we’ve locked your account to protect your Firefox data.

If this is a valid email address, let us know and we can help unlock your account. No longer own that email? Create a new account

Well can you just unlock my account as I know the password and have big data needed there. Also this email is closed by google and I mean closed not forgotten so it won't receive any emails.

Asked by lreed5033 1 lá ó shin

Last reply by lreed5033 3 huaire ó shin

Failed to create the PKCS #12 backup file for unknown reasons.

I would like to create Certificate backup since I am planning to install new operating system. Setting - Certificates - view certificates - selected the certificate which… (tuilleadh eolais)

I would like to create Certificate backup since I am planning to install new operating system.

Setting - Certificates - view certificates - selected the certificate which I wanted to backup - click Backup - type File name - Save - typed certificate backup password 2x - click OK

The following message appears: Failed to create the PKCS #12 backup file for unknown reasons.

I tried several times + I tried also Backup all option - but same issue appears.

Approx. 5 months ago I did certificate backup for my wife and it worked without any issues, now I have no clue what is the reason for not working.

Any idea/suggestion?

Thanks for your help in advance.

Asked by skubin.simon 4 huaire ó shin

Importing Bookmarks from Safari - Folders Don't Appear

Hello All: I want to import my bookmarks from Safari to Firefox but strange things are happening. I go to the File menu, scroll down to "Import From Another Browser" an… (tuilleadh eolais)

Hello All:

I want to import my bookmarks from Safari to Firefox but strange things are happening.

I go to the File menu, scroll down to "Import From Another Browser" and select "Safari."

I click OK and Firefox works for a while and then says it's done with the import.

However, when I then go to "Manage Bookmarks" in Firefox I can't find any of the folders from Safari!

The weird thing is, those bookmarks are SOMEWHERE in Firefox, because when I search for a particular bookmark which I know was originally in Safari but NOT Firefox (some rather obscure website) IT DOES APPEAR IN THE FIREFOX SEARCH!

I've done this with about 10 websites, so I know they exist somewhere in Firefox.

But none of the folders where they originally resided in Safari seem to appear in Firefox. The only way I seem to be able to access those bookmarks is to go to the Search bar and search for them.

Does anyone have any thoughts about how I can find the folders imported from Safari?

Thanks!

Asked by GregB777 5 huaire ó shin

Where have my passwords gone?

I have always been able to access my stored passwords on Firefox but recently they have all disappeared. They are available on my phone browser but on the desktop browser… (tuilleadh eolais)

I have always been able to access my stored passwords on Firefox but recently they have all disappeared. They are available on my phone browser but on the desktop browser the list is empty. Sync is working and it claims to have synced but the passwords are just not there.

Asked by JonBonJimBob 1 lá ó shin

Last reply by JonBonJimBob 6 huaire ó shin

Regarding cookie information being deleted

Good day. I use Firefox 94.0.1 and the latest version of CCleaner. I sometimes use the "Clear Storage Button" and "Cookie Auto Delete" addons. My situation: 1. In Firef… (tuilleadh eolais)

Good day.

I use Firefox 94.0.1 and the latest version of CCleaner. I sometimes use the "Clear Storage Button" and "Cookie Auto Delete" addons.

My situation:

1. In Firefox, settings for clearing history, Cookie, Site settings and Cache boxes are NOT checked.

2. I do some surfing. Then I'll look in the FF "Cookies and Site Data" - Manage Data, and I see cookies.

3. *Without closing the browser*, but closing any active tabs and leaving *one* inactive tab (blank) in place.

4. I will, for instance, hit the "Clear Storage Button" - which is set up to clear cookies.

5. Looking back in the FF "Cookies and Site Data" - Manage Data, the cookies have been removed.

6. Launching CCleaner, then Options, Cookies: cookie data still shows up!!!

7. I repeat the process, same result.

8. If I then *close* FF and look again at the CCleaner, Options, Cookies, the cookies info is gone.

This is the same result with using either "Clear Storage Button" and "Cookie Auto Delete" addons.

So the situation I have is this:

- I can remove cookie data from FF using an addon.

- As long as I don't close FF completely, CCleaner will still show cookie data.

- Once I close FF completely, then cookie data in CCleaner goes away.

- Please look back at #1 above.

It seems as though an addon can delete cookies in FF, and FF shows they have been deleted, but CCleaner is still picking up some residual data from FF, or so it appears.

Sign me, "Got me boggled".

Thanks for any help.

Asked by taj 1 lá ó shin

Last reply by taj 6 huaire ó shin

No hardware accelerated video playback suddenly

When playing videos, firefox should usually be able to playback using hardware acceleration. However since some of the recent updates, this is no longer the case. My hard… (tuilleadh eolais)

When playing videos, firefox should usually be able to playback using hardware acceleration. However since some of the recent updates, this is no longer the case. My hardware includes an intel i5-1135G7 with iris xe graphics driver version: 30.0.101.1069.

Attached are some images comparing firefox and edge.

Asked by christianmhanna 11 uair ó shin

How to save users bookmarks in shared folder

Hi, Presently users login through Vmware VDI to access mozilla firefox on Ubuntu OS.The VDI Ubuntu OS is on non-persistent mode , the Ubuntu image including users mozilla… (tuilleadh eolais)

Hi, Presently users login through Vmware VDI to access mozilla firefox on Ubuntu OS.The VDI Ubuntu OS is on non-persistent mode , the Ubuntu image including users mozilla profile directory will get erased once the user logs out.

They will get new Ubuntu OS from the golden image once they login back and new user mozilla profile will be created.

Whatever user settings is done including bookmarks will not be saved , hence i am exploring to do settings directly on the golden image to save mozilla profile on shared directory (/home/user/Documents).

Kindly suggest how to save mozilla profile on shared directory (/home/user/Documents) or save bookmarks to (/home/user/Documents)

Regards, Rajesh

Asked by glraj 15 uair ó shin

YouTube Playlist Error when Using Firefox Browser

This problem has been happening for a long time now. When I'm playing a playlist in YouTube, and YouTube automatically select the next song in the playlist, the song sto… (tuilleadh eolais)

This problem has been happening for a long time now. When I'm playing a playlist in YouTube, and YouTube automatically select the next song in the playlist, the song stops and I get the message "Playback Paused because your account is being used in another location". This problem ONLY happens in Firefox and with this playlist scenario. If I select the song manually in the playlist, the song will play just fine. I've used other browsers Chrome and Microsoft Edge and DO NOT have the problem in there so I know my account isn't being used in another location. I've tried using multiple PC's/Laptops and both Windows 7 and 10 and the problem always only happens when using Firefox. I checked the About section in Firefox and it's showing Firefox is Up To Date.

Asked by zipperict 2 lá ó shin

Last reply by zipperict 17 uair ó shin

change password problem

After receiving an email about lockwise absorption, I thought I would try changing my firefox account password. Mainly that was because I do not see any other way to log… (tuilleadh eolais)

After receiving an email about lockwise absorption, I thought I would try changing my firefox account password. Mainly that was because I do not see any other way to log into another mac system without it. I can sync an ios device with the qr code scan but not another mac system.

So from the account profile I went to Change Password and changed the password to some new securely generated password.

Now in my saved passwords, I see that the new password is saved for "(no username)" account and the old password is still there for my user name.

But when I try to log into FF browser on another mac system with my user name, neither password works. They are both "incorrect".

Asked by lk6 19 uair ó shin

Completely lost control of Firefox

Firefox has gone mad. Have refreshed. Cannot control screen layout. I want the sidebar option for bookmarks. Have dragged what I want into the option box and presse… (tuilleadh eolais)

Firefox has gone mad. Have refreshed. Cannot control screen layout. I want the sidebar option for bookmarks. Have dragged what I want into the option box and pressed button 'Done'. Nothing happens. I have now lost all the bars.

Have used Firefox happily for about 15 years, but now it looks as if I will havve to abandon it for a less good browser.

My email address is alastair.tilbury@btinternet.com

Asked by alastair.tilbury 23 uair ó shin

streaming services consistently freeze firefox

so ive only started using firefox again recently but every time i try to open a new tab and go to netflix the page will open and the preview will start playing, but the w… (tuilleadh eolais)

so ive only started using firefox again recently but every time i try to open a new tab and go to netflix the page will open and the preview will start playing, but the window will freeze and ill be unable to click on anything, to the point i need to open up the task manager and kill the process. i also recently tried amazon prime video and the same thing happened. the other video sites that i use, crunchyroll and youtube, have not given me this problem yet. im using windows 10 with the latest updates. im not sure what could be causing this or what would fix the issue

Asked by robmue21 23 uair ó shin

Bookmarks Sidebar randomly goes blank in Firefox 94.0.2 (64-bit) in Win 10

I keep the bookmarks sidebar open. Sometimes when I have been working in other programs and return to Firefox, the Bookmarks sidebar is empty except for the Bookmarks To… (tuilleadh eolais)

I keep the bookmarks sidebar open.

Sometimes when I have been working in other programs and return to Firefox, the Bookmarks sidebar is empty except for the Bookmarks Toolbar, Bookmarks Menu, and Other Bookmarks headings.

When this happens, the sidebar is unresponsive.

Closing and re-opening (ctrl+b, ctrl+b) the sidebar restores everything to normal.

Any help with this issue would be appreciated.

Asked by Bill 1 lá ó shin