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White text on white background

Dear Community, after one of recent Firefox updates I experience an issue with text display on certain pages. Some text is not visible because it is white on white backgr… (tuilleadh eolais)

Dear Community, after one of recent Firefox updates I experience an issue with text display on certain pages. Some text is not visible because it is white on white background. The text is there, I can highlight it. I am using latest Firefox release as suggested by auto update. This white on white issue is regardless of selected Theme, even in dark theme it is white on white. Please have a look at the attached screenshots.

Asked by waldektroc 1 bhliain ó shin

Answered by waldektroc 1 bhliain ó shin

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Google services not working sometimes

Hi! Some days ago I started experiencing problems to load Google service webpages. For example sometimes youtube tells that there is a connection problem, when loading gm… (tuilleadh eolais)

Hi! Some days ago I started experiencing problems to load Google service webpages. For example sometimes youtube tells that there is a connection problem, when loading gmail I get " has experienced a network protocol violation that cannot be repaired". When I use other browser I can access to that services with no problem. I am in linux, and I have tried disabling all the add-ons, starting in "safe-mode" and rebooting my computer. At the beginning everything works fine, but after some time starts failing. I have tried with different Firefox versions, and the problems persists.

Asked by inaki6martinez 1 bhliain ó shin

Last reply by jonzn4SUSE 1 bhliain ó shin

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Cleaning up Firefox

My firefox is slow but not real slow but enough to notice a little bit. It does take a minute to first load. It has crashed but only when I have clicked the close Firefox… (tuilleadh eolais)

My firefox is slow but not real slow but enough to notice a little bit. It does take a minute to first load. It has crashed but only when I have clicked the close Firefox " Red X"

It really does a crazy thing.  If I have VLC open playing a file, or I am in Firefox on YouTube If I change to new tab or click a link my sound on the Desktop crackles and it's like everything comes to a halt in VLC and Firefox. Or just in Firefox on YT.   I am not sure if this is a hardware issue with my speakers I have already moved the speakers plug to front and no change it still does it.  The speakers are old I bought them way back in 2005.  Do speakers go bad?  I don't know why it is doing this. 

My other issue is cleaning my computer. You see Firefox has over 8,000 bookmarks I have collected since around 2006-2008 or even earlier. I don't know how to remove the ones I don't need anymore. I guess it has well over 250-300 folders and loose bookmarks My guess around 1500+ not in folders. Some folders will scroll a few minutes. I want to removed some folders I don't need anymore and want to know if there is a way to store others in case I need them later I can load them and keep some on Firefox? Many of these book marks are related to research I have done and I can't just trash my bookmarks and start over.

Windows 10 Firefox 89

Asked by MyPhotoJourneys 1 bhliain ó shin

Last reply by Dyrelogan 1 bhliain ó shin

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Mozilla firefox gets disconnected intermittently

Hello My firefox is getting disconnected that lasts for a couple of minutes and then the connection gets restored. It is frequent and has been taking place since a few da… (tuilleadh eolais)

Hello

My firefox is getting disconnected that lasts for a couple of minutes and then the connection gets restored. It is frequent and has been taking place since a few days ago. The problem is only in Mozilla Firefox and all the other software tools are well connected to the internet. I tried to fix the problem by refreshing the firefox and then uninstalled it and re-installed it but the issue remains.

I would appreciate any help.

Cordially

Houman

Asked by hoomangurbani 1 bhliain ó shin

Answered by hoomangurbani 1 bhliain ó shin

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Cannot see Amazon Affiliate Adverts

Hi Guys, Recently, I found that my Amazon affiliate adverts don't show up on the PC screen when using Firefox browser. There is no problem with Chrome, Safari or Firefox … (tuilleadh eolais)

Hi Guys,

Recently, I found that my Amazon affiliate adverts don't show up on the PC screen when using Firefox browser. There is no problem with Chrome, Safari or Firefox browsers on iPhone or iPad and no problems with Chrome browser on PC. Only Firefox browser on PC screen does not show the adverts. You can check it at https://drepeternews.com/support.php with different browsers on your PC. Also do check the source code page and you will see the advert links are there. Please let me know whether you can see the adverts on your PC Firefox as that may indicate whether it is an Amazon or a Firefox or my PC issue.

This issue is with links to images and with <iframes> and only occurs on my laptops running Windows 8.10 and Windows 10.00. I have enable 3rd party cookies

Any idea how to fix this. All help is very welcome.

Thanks, Peter

Asked by peterachutha 1 bhliain ó shin

Answered by peterachutha 1 bhliain ó shin

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Sound crash while playing videos

Hi, I have a problem since a few days. While playing a video (on YouTube, Facebook or Twitter for example), i loose sound after about 20-30 seconds. Here is how it occurs… (tuilleadh eolais)

Hi,

I have a problem since a few days. While playing a video (on YouTube, Facebook or Twitter for example), i loose sound after about 20-30 seconds.

Here is how it occurs : 1/ I launch the video : the sound and the video plays correctly for about 20-30 seconds. 2/ Then, the video pauses, like if I had a connection problem. It tries to reconnect (the circle rotates) during approximatively 10-20 seconds. 3/ And finally, the video is back, playing where it stopped, but without any sound.

I tested Windows sound, and it works, even during that bug on Firefox. I tries to navigate in the video, reload the website : nothing works, still no sound. To get the sound back, I have to close Firefox and re-launch it (but the bug comes back randomly, but always with the same process as described below).

I don't know if this bug is linked to another one, but within the same period, I get another bug only with Firefox : I get Kernel Power errors that makes my computer freeze for 5 seconds then reboot, still randomly (i can spend a whole day without any reboot and then get 3 in a row, in a 5 minutes period). I don't see how these bugs can be related, but it seems... strange.

To come back to my sound issue, I tried simultenaously with Google Chrome (both windows with the same video launched at the same time) : Google Chrome don't meet that bug while Firefox's sound crashes. Can't explain that ...

I share with you my troubleshooting information, while the bug is occuring (i didn't re-launch Firefox before sending that question), hope it will help !

Asked by Norynsh 1 bhliain ó shin

Last reply by Norynsh 1 bhliain ó shin

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Page won't load in Firefox, but works fine in any other browser.

I recently updated DSM to v7 on my Synology NAS. It also runs Plex. All worked before the upgrade, but stopped after. The page just pretends to be loading. but nothing… (tuilleadh eolais)

I recently updated DSM to v7 on my Synology NAS. It also runs Plex. All worked before the upgrade, but stopped after. The page just pretends to be loading. but nothing happens. Works ok with Chrome, Edge. Plex web interface sits on internal IP. I refreshed FF, recreated new profile, deleted cache, cookies, played with dns prefetch and ipv6 settings, no help. There is nothing blocking the connection, other apps on same server work ok. Any ideas what else to try?

Asked by Peter 1 bhliain ó shin

Answered by Peter 1 bhliain ó shin

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No access to searche engines/sites on FF.

Since today I am not able to use any search engine (google, bing, yahoo search) on FireFox. I constantly get the "Did Not Connect: Potential Security Issue" error. All of… (tuilleadh eolais)

Since today I am not able to use any search engine (google, bing, yahoo search) on FireFox. I constantly get the "Did Not Connect: Potential Security Issue" error. All of them work perfectly well on MS Edge though. No problems on FF with other services (mail, maps, translate...) from the same providers. No recent SW/HW changes. Using Windows 10 for WS and MS Defender only. Noticed that "reCAPTCHA" fields in various sites are not shown either under FF.

BR!

PS Resetting FF did not solve the problem.

Asked by dkdesignltd 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

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Video playback was aborted to a network error.

Hi all. I've been struggling to find a fix for "Video playback was aborted to a network error." errors I'm getting. I'm using my own file-server trough Micro Focus Vibe 4… (tuilleadh eolais)

Hi all.

I've been struggling to find a fix for "Video playback was aborted to a network error." errors I'm getting.

I'm using my own file-server trough Micro Focus Vibe 4.0.6 and sharing videos from it to my company's Intranet website as links and putting the links in <a href="URL">description</a> tags. And it was working for couple of years. The last time I've uploaded and shared a video was in this year March and everything still worked, didn't have the errors if I converted the video type to *.ogg file type. But now I can't find a fix even to this.

For tests I've tested the videos on other browsers aswell, MS Edge and Google Chrome, the videos work fine and play with no errors trough the end (one video 2h long). Tried a little stress test to see if the up/down internet speed is the problem on the server and on the receiving end on Edge & Chrome, but no problems there.

I'm using 32-bit Firefox 89 now, can't go to 64-bit, even though I'm testing on the 64-bit browser now too with no result. Tried the common fixes with Windows Media package, disabling browser extensions, clear chache, cookies and history.

Any help on this matter would be appreciated.

Asked by niks.andersons222 1 bhliain ó shin

Last reply by niks.andersons222 1 bhliain ó shin

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Very small popup windows for "Downloads", "Add bookmark" and "Add extension"

As can be seen in screenshots, the popup windows for some of the browser functions is very small and characters are illegible. "Bookmarks" and "History" popups are fine (… (tuilleadh eolais)

As can be seen in screenshots, the popup windows for some of the browser functions is very small and characters are illegible. "Bookmarks" and "History" popups are fine (normal sized), so not all windows are affected.

Problem started when I updated to latest version of Firefox.

The screenshots are from "troubleshooting mode", so yeah... it did not help. I know refresh is my last option, but are there any other ideas to fix the issue? I have quite a few extensions, and re-configuring them will be a pain.

Asked by Arjit Dixit 1 bhliain ó shin

Answered by Arjit Dixit 1 bhliain ó shin

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Search results says Phrase not found whenit shouldbe found

I have noticed since Firefox 89.0.2 that when I press Ctrl-F to search a page it seems to work for a while but eventually stops working resulting in Phrase not found - bu… (tuilleadh eolais)

I have noticed since Firefox 89.0.2 that when I press Ctrl-F to search a page it seems to work for a while but eventually stops working resulting in Phrase not found - but I know the phase is on the page.

I think if I restart my system it works sometimes for a while and later quits working but don't know how many times it works before it quits or what happens to make it quit working but it doesn't last long.

I have already done all the clear caches, history etc. and think if I totally restart my system that gets it working again for a while.

If I copy/pate the same URL into Chrome and perform the same search the phrase is found every time without fail.

Since I use the search frequently I don't think it was a problem in versions before 89.0.2 or I would have noticed it.

Asked by joseibarra 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Firefox Crashing

My firefox is crashing even with the troubleshoot mode I updated the latest version, disabled the extensions and removed cache and still crashing bp-c85932d0-8800-4e21-bb… (tuilleadh eolais)

My firefox is crashing even with the troubleshoot mode I updated the latest version, disabled the extensions and removed cache and still crashing

bp-c85932d0-8800-4e21-bb94-64c1d0210704

Asked by more.besho 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

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Google Products Failing on Firefox

For about a month, google products on firefox randomly stop working. - I get the "Oops...error #001" in gmail, when i reload it just continues to get an error cycle unti… (tuilleadh eolais)

For about a month, google products on firefox randomly stop working.

- I get the "Oops...error #001" in gmail, when i reload it just continues to get an error cycle until eventually it goes to network protocol error.

- Google search randomly does not work at all in the url/search bar, and once it doesn't work the tab is useless. Putting in another URL and hitting enter it appears to have loaded but of course nothing has changed.

- I have no extensions installed.

Asked by katherine.ranieri 1 bhliain ó shin

Last reply by katherine.ranieri 1 bhliain ó shin

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Web page displays graphics intead of text

I have encountered one web site that has several pages that display as graphics instead of text. I have visited this site before several months ago and the display was a… (tuilleadh eolais)

I have encountered one web site that has several pages that display as graphics instead of text. I have visited this site before several months ago and the display was accurate then. The first image is how it looks now. The second image is how it looked several months ago. I am running Ubuntu 20.04.2 and Firefox 89.0.2. It's very strange that this is the only page that displays this way. I checked the page in Chromium and it displays correctly in that browser. Is this Firefox or quirky html?

Asked by ska.adley 1 bhliain ó shin

Answered by ska.adley 1 bhliain ó shin

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Cannot List Items on eBay since the last update

Since the last update (89) I cannot list items for sale on eBay. When I go to the Create Listing off of My eBay, I get the FireFox can't open this page message and if I … (tuilleadh eolais)

Since the last update (89) I cannot list items for sale on eBay. When I go to the Create Listing off of My eBay, I get the FireFox can't open this page message and if I open it in a new window, the listing function doesn't work. This needs to be corrected ASAP!!

Asked by tsmusic 1 bhliain ó shin

Answered by FredMcD 1 bhliain ó shin

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site doesn't work with firefox

Apparently Mozilla doesn’t work very well with Firefox either. I once again had to create another account (which appears to have been associated with all my previous Fire… (tuilleadh eolais)

Apparently Mozilla doesn’t work very well with Firefox either. I once again had to create another account (which appears to have been associated with all my previous Firefox accounts since it displays a list of questions I have asked in the past.) To create the new account I had to request a “verification code” four times as each time the Firefox application said the code was invalid or expired. It was always the same six digits. Finally I copied it from the e-mail and pasted it into the entry form rather than keying those six digits in directly. Then it was accepted. Anyway, on to the purpose of this inquiry:


Unless only a few words are involved, I use my word processor to create anything I want to post on-line, such as this inquiry. This allows me to write something that another person might be able to understand. I then do copy and paste to the on-line site.

Mostly this works without any problems. On a couple of sites, all the word processor formatting controls, which are not seen in the word processor, appear as part of the pasted entry, rendering it useless. In these cases I first paste into Windows Notepad, then copy from Notepad to the on-line application.

In one case neither method worked for an on-line query. The error message said that I had entered unacceptable special characters. An attempt to key directly into their screen also failed with exactly the same error message. I contacted their technical support via telephone and was told their site does not function with Firefox.

Just now I just gave up trying to use “live chat” at a U.S. government agency site. What I see on the monitor, in the on-line application, is the text I pasted there. The on-line application says I have entered some unacceptable special characters, none of which I have used. The symptoms are exactly like what I described in the preceding paragraph.

I did not pursue it further. I definitely did not want to try and re-key everything directly into the on-line application just to find out if it could work that way or if it is a “we don’t like Firefox” site.

Is it true that simple text entries entered via Firefox cannot be processed correctly while the same thing entered through Microsoft or Google browsers does work?

Is there any way to assure that special characters I do not type cannot become part of the text (as I thought was true of anything in Windows Notepad)?

Is there any work-around while still using Firefox?

Asked by AndyH-FF 1 bhliain ó shin

Last reply by AndyH-FF 1 bhliain ó shin

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Firefox crashes constantly

Hi, my Firefox browser will crash about once a day, every several hours, causing me to have to restart my computer. I have followed the tips above to check RAM for errors… (tuilleadh eolais)

Hi, my Firefox browser will crash about once a day, every several hours, causing me to have to restart my computer. I have followed the tips above to check RAM for errors with none found, tried running Firefox in Troubleshoot mode (it still crashed) and have updated several times to the newest version over the last year, still with crashing. I'm following this message with error codes. Thanks for your help.

bp-5fc493a5-f20e-4537-aa6e-ab4770210701

bp-2f226449-908a-4235-be61-cf0410210701 7/1/2021, 4:59 PM View bp-c67f45cc-a99d-42df-ba10-5a5ef0210701 7/1/2021, 4:59 PM View bp-1be89764-f261-4415-8ada-778a20210701 7/1/2021, 4:59 PM View bp-58738d32-ac69-4833-a91d-051710210701 7/1/2021, 4:59 PM View bp-062075a7-9fb3-4def-834f-d1beb0210701 7/1/2021, 4:59 PM View bp-42f3fd90-b34d-45a3-8b23-33e670210701 7/1/2021, 4:59 PM

Asked by workingartistgrant 1 bhliain ó shin

Last reply by TyDraniu 1 bhliain ó shin

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I refreshed firefox because it kept crashing and all of my bookmarks are gone and unable to restore

Firefox kept crashing over and over, even in troubleshoot mode (i already checked for malware and dont have any either), so I had to refresh it but now all of my bookmark… (tuilleadh eolais)

Firefox kept crashing over and over, even in troubleshoot mode (i already checked for malware and dont have any either), so I had to refresh it but now all of my bookmarks are gone. I made sure the bookmark bar is not hidden, and I've gone to manage bookmarks to try to restore them but it just says "unable to process". Are all of my bookmarks just gone forever now? How can I get them back???

Asked by lu 1 bhliain ó shin

Answered by lu 1 bhliain ó shin