Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Cartlannaithe

Firefox Profile suddenly lost Login data; Bookmarks still present. / Need help manually importing from backup file

After my Browser automatically updated to 88.0.1 (i unfortunately ignored the popup to update Firefox for a while) i started it and my Login data was gone. Extensions, Bo… (tuilleadh eolais)

After my Browser automatically updated to 88.0.1 (i unfortunately ignored the popup to update Firefox for a while) i started it and my Login data was gone. Extensions, Bookmarks, anything other than Lockwise Data was still there.

I made an account (this one) as i previously did not have one in hopes of somehow fixing that; then after searching for solutions i checked for an "old data" file (does not exist) and checked about:profiles (i have a second profile named "default" that has absolutely zero saved data on anything, i dont know where it came from or wheter it was ever used). The profile that i use ("default-release") was active and that was that.

Then i checked Appdata/Roaming/.../theprofile (from the profile page) and was relieved to find that both "logins.jason" and "logins-backup.json" contained my Login data: The Username and Password (encrypted), formSubmitURL, giud, enctype, etc. I made a completly seperate backup in case something i do ends up deleting those. Since the passwords are encrypted i cannot add them one by one to Lockwise.

I dont know why they dont appear when i check my Login data or try to use the data on any Website. Can i manually "import" the file into Firefox so that it automatically decyrpts the passwords?

Asked by Foxilla16 11 mí ó shin

Last reply by Terry 11 mí ó shin

  • Cartlannaithe

FF Radio Silence on Floating Videos for TWO YEARS

Made several posts about floating videos and never one answer over the course of two years that I can recall. One of the biggest user problems with FF and we get -- noth… (tuilleadh eolais)

Made several posts about floating videos and never one answer over the course of two years that I can recall. One of the biggest user problems with FF and we get -- nothing. If the developers are incapable of solving this go ahead and tell us ! We can look for other browser options. I have researched everything to do with the matter and the topic just round and round and round in circles. Dozens claim to have the answer but they are all full of hooey. Simple question -- time to start looking for options other than FF ?

Asked by JoeJupa 1 bhliain ó shin

Last reply by cor-el 12 mí ó shin

  • Cartlannaithe

several sites not opening in FF

For some time now FF will not open certain sites that it used to, these sites all open and function normally in other browsers such as Opera. The most important being my … (tuilleadh eolais)

For some time now FF will not open certain sites that it used to, these sites all open and function normally in other browsers such as Opera. The most important being my online bank! I have contacted the sites involved and they cannot understand why. I have cleared Cache, cookies etc. I'm using FF 88.0 on Ubuntu. Can you help?

Asked by brumman 12 mí ó shin

Last reply by jscher2000 - Support Volunteer 12 mí ó shin

  • Cartlannaithe

Mozilla -- Please Stop Ghosting Me On My Floating Videos Questions Posted

Several questions posted over several years about stopping floating videos. No credible responses. Please STOP ghosting me ! YES or NO ! It's one of the two&… (tuilleadh eolais)

Several questions posted over several years about stopping floating videos. No credible responses. Please STOP ghosting me ! YES or NO ! It's one of the two ! If the competence at Mozilla doesn't exist, intestinal fortitude not present, interest, or there has been a bribe paid to ignore floating video issues -- please let me know ! I can handle the answer -- I promise you. If the answer is NO -- FF is gone on my machines. ONE OR THE OTHER ! Which is it !!! If you don't know -- type nothing and DO NOT waste my time again...

Asked by JoeJupa 12 mí ó shin

Last reply by JoeJupa 12 mí ó shin

  • Cartlannaithe

Lost bookmarks & history; lost profile. Did Firefox change the name of a mount point?

This is so strange as to be almost unbelieveable. It began as a profile issue. Everything is okay now, but there was much weirdness. I think this is a worthwhile read and… (tuilleadh eolais)

This is so strange as to be almost unbelieveable. It began as a profile issue. Everything is okay now, but there was much weirdness. I think this is a worthwhile read and I'm eager to hear any ideas regarding what happened.

The bottom line: If Firefox changed the name of a mount point, that was/is a bad idea -- developers take note.

I run Firefox (latest) in a Linux Mint Guest inside a VirtualBox virtual machine with a Windows Host. The Firefox application is installed as usual, but the profile is here: 'FireFox Profile.vhd' -- a virtual USB that, on VM boot, VBox mounts here: '/media/mark/FireFox Profile/'.

The profile is: '/media/mark/FireFox Profile/mwad0hks.default/'.

Events: 1 - In a proven Linux Mint VM, today I booted the VM as usual but Firefox apparently lost my bookmarks & history. Why? I'll probably never know. 2 - I created a new profile hoping that in the process, I'd be given the option to use an existing profile -- no dice, FF created a new, blank profile. 3 - I discovered that I now had these: 3.1 - '/media/mark/FireFox Profile/', and 3.2 - '/media/mark/FireFox Profile1/'. 4 - I closed FF, launched Nemo, and tried to delete 'FireFox Profile1' but was refused. 5 - After much fiddling of the contents of 'FireFox Profile.vhd' mounted in Windows (to make it accessable outside the VM) I backed up 'FireFox Profile.vhd' -- good thing I did that. 6 - I realized that the mount point must have been renamed from '/media/mark/FireFox Profile/' to '/media/mark/FireFox Profile1/'. 7 - Sure enough, I launched the VM and deleted '/media/mark/FireFox Profile/' -- remember that '/media/mark/FireFox Profile1/' could not be deleted. 8 - So I concluded that "something" must have renamed the Linux VM mount point from '/media/mark/FireFox Profile/' to '/media/mark/FireFox Profile1/'.

I conclude that FF must have done the renaming in step 2.

I launched the Linux VM aiming to search how to rename the mount point back to its original name and low and behold, FF now found the correct profile and everything was happiness again. End of story. Or is it?

Asked by Mark Filipak 1 bhliain ó shin

Last reply by Mark Filipak 1 bhliain ó shin

  • Réitithe
  • Cartlannaithe

I have a mag subscription to 'Hyperallergic'. The first page loads but I cannot get any article that I try to click on. There is an icon on top but it gets blue and the page is blank.

Please tell me what to do to have the magazine work. It used to, but I think that some new thing like Adblock must have changed it and I cannot read the magazine now. Tha… (tuilleadh eolais)

Please tell me what to do to have the magazine work. It used to, but I think that some new thing like Adblock must have changed it and I cannot read the magazine now. Thanks.

Asked by lindron 1 bhliain ó shin

Answered by FredMcD 1 bhliain ó shin

  • Cartlannaithe

Has Firefox ever made it possible to have the tabs BELOW the address/search bars?

I've been changing this over many years. Now I have two additional browsers to use so I'm not updating until I can, once again, organize the browser to fit my needs. … (tuilleadh eolais)

I've been changing this over many years. Now I have two additional browsers to use so I'm not updating until I can, once again, organize the browser to fit my needs.

Asked by Commander 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

Restoring Synced Data After Accidental Deletion

Hello there, I somehow recently managed to delete my account by accident and I'm wondering whether it's possible to restore the sync data left behind, I have access to th… (tuilleadh eolais)

Hello there, I somehow recently managed to delete my account by accident and I'm wondering whether it's possible to restore the sync data left behind, I have access to the recovery keys if required and can attempt to provide any information requested about the account. Not sure if it is even possible to restore the data using this method but it's worth a try at least. Appreciative of any assistance with this problem, thanks again :).

Asked by Aldraxic 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

  • Cartlannaithe

"Send Page/Tab to Device" no more available?

In the latest version (99.0 for 64-bit Windows), the "Send Page to Device" and "Send Tab to Device" commands in the right-click menus are gone. They were available up to… (tuilleadh eolais)

In the latest version (99.0 for 64-bit Windows), the "Send Page to Device" and "Send Tab to Device" commands in the right-click menus are gone. They were available up to at least 88.0.1. Where did they go?

The attached screen shots are: - Right Click Menu on Page -- 88.0.1 - Right Click Menu on Tab -- 88.0.1 - Right Click Menu on Page -- 99.0 - Right Click Menu on Tab -- 99.0

Asked by g_mich 1 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 1 bhliain ó shin

  • Cartlannaithe

how many tabs and/or how man instances?

I'm stuck at ver 88. Starting with 89 I seem to be limited to around 150 total tabs across all open windows (even if only one is open). Total lockup of the desktop (KDE … (tuilleadh eolais)

I'm stuck at ver 88. Starting with 89 I seem to be limited to around 150 total tabs across all open windows (even if only one is open). Total lockup of the desktop (KDE in linux) It hadn't been a problem, I just shut off auto update.

Now websites are whining about me running an older browser and some are even refusing to let me in. So I thought ok, I'll run multiple instances and keep the total number of tabs low. 5 instances work fine, the 6th starts to act a bit flaky, 7+ is a total lockup of the desktop (KDE in linux).

Even if I can manage to kill the last instance, its corpse remains on screen.

So I'm back to ver 88 with no solution. Is there a way around these limits? When I'm doing development I often have more than 600 tabs open. Eventually some will get closed, but I can't very well get much done if the browser is just going to lock everything up.

Asked by vev 1 bhliain ó shin

Last reply by Terry 1 bhliain ó shin

  • Cartlannaithe

I am the 5 billionth searcher so I get a free prize!!!!!!!!!! NOT..................

I got a 5 billionth searcher scam site redirect... for some reason no script does not catch this. I have attached a picture of my addons, which are all recommended, and a… (tuilleadh eolais)

I got a 5 billionth searcher scam site redirect... for some reason no script does not catch this. I have attached a picture of my addons, which are all recommended, and a picture of the scam page.

I have had this happen in the past and I have no idea why.

I am most worried about my passwords being stolen.

I am using linux mint 18.3 and have no idea how to check for malware.

Also, I should mention that when I use my landline to make phone calls (keep in mind that I am using DSL), I sometimes will get this odd redirect of my actual phone calls that will keep asking me about special offers over and over again. I called the phone company about it and they did nothing, after repeated calls..... but anyway, I wonder if that may be linked to the problem.

What should I do?

Asked by Lordproblemhaver 1 bhliain ó shin

Last reply by James 1 bhliain ó shin

  • Cartlannaithe

banking login not working

I am frequently having problems trying to log in to online bank Simplii Financial. My internet connection is good, FF (88.0) is able to connect to other sites. Other brow… (tuilleadh eolais)

I am frequently having problems trying to log in to online bank Simplii Financial. My internet connection is good, FF (88.0) is able to connect to other sites. Other browsers (Opera, Chrome etc ) could all connect and allow my login. With FF it simply continues loading with no result. i have asked the bank to check their FF certificates? and they say there is no problem - just use another browser! Firefox is my main browser, the only one that can save my login details. This problem is sporadic but has been going on for several months. It may be connected with FF updates but I am om the latest version for my Linux distribution I believe.

 At one time FF would never connect to PC Optimum whereas other browsers did, that problem was somehow solved.

Asked by brumman 1 bhliain ó shin

Last reply by jonzn4SUSE 1 bhliain ó shin

  • Réitithe
  • Cartlannaithe

Japanese characters are not appearing. (SOLVED)

I just installed Firefox to my laptop and noticed that Japanese characters are not working. I tried to change the language from english to japanese because I thought it w… (tuilleadh eolais)

I just installed Firefox to my laptop and noticed that Japanese characters are not working. I tried to change the language from english to japanese because I thought it would install the characters but didn't work and rolled back to english. I need to read japanese texts in webpages.... I also checked text decoding from settings > more > text decoding. Unicode is selected and I cannot change to anything else, it is unselectible. What should I do to be able to use the browser properly?

Asked by Bond 1 bhliain ó shin

Answered by Bond 1 bhliain ó shin

  • Réitithe
  • Cartlannaithe

Set FF default homepage from computer photo file.

Greetings. How do I set a photo from my pictures library to my FF homepage? I asked this several months ago, figured it out, then lost it again, and can't regain. I'm… (tuilleadh eolais)

Greetings. How do I set a photo from my pictures library to my FF homepage? I asked this several months ago, figured it out, then lost it again, and can't regain. I'm using v88.0.1, because the update to 90 doesn't work for me, so I assume anything later won't either, if it's built on top of it. Thanks for any relevant responses or suggestions.

Asked by mnosera 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

  • Cartlannaithe

Webpages saved as PDFs are very large files compared to Safari

Webpages saved as PDFs using FF are very large files compared to the same webpage saved as a PDF using Safari. FF will create a 2-3 page pdf that is over 3 MB of data, w… (tuilleadh eolais)

Webpages saved as PDFs using FF are very large files compared to the same webpage saved as a PDF using Safari. FF will create a 2-3 page pdf that is over 3 MB of data, while Safari saves the same pdf as 325KB. I never noticed this to be the case in the distant past but as my available storage space started shrinking rapidly on my MacBook I realized this might be the culprit.

I don't know when these large pdfs files started with FF but as I reviewed some similar files from several years ago, the same type of 2-3 page pdf in FF was in the KB, not MB of data. Can anyone help me understand why this is happening? Is there a setting that should be changed so these pdfs are not so bloated in size?

I am still using FF 88.0.1 having not made the leap to the newer versions of FF because of all the bad reviews. That said, I have not seen any info which indicates that FF scaled down pdf file sizes in the newer versions of FF.

In FF's Preferences pane PDFs are set to open in FF. Would it help reduce the file sizes if I changed that so they open in Mac's default application which I assume is Preview? I don't know if that's what the default preference was years ago when FF pdfs were much smaller files, or if changing that would make no difference at all.

Also, for what it's worth, I previously disabled FF's new-ish Print Preview Interface in about:config because it was consistently overriding the preset positions I set for my headers and footers, resulting in them being cut off the printed pages, however, the bloated pdfs were a problem long before FF introduced the Print Preview Interface feature.

Any suggestions on how to reduce the size of pdfs that FF is creating? I don't have and don't want to get a 3rd party application like Adobe Acrobat to deal with this, when I can simply use Safari as my browser. Thank you.

Asked by youngjane 1 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 1 bhliain ó shin

  • Cartlannaithe

Firefox Settings Across Platforms

My primary machine has (FF 88.0.1 64-bit) has all the FF tweaks for privacy and annoyances I care to have. Last outstanding issue is floating videos -- but that's posted… (tuilleadh eolais)

My primary machine has (FF 88.0.1 64-bit) has all the FF tweaks for privacy and annoyances I care to have. Last outstanding issue is floating videos -- but that's posted as another topic by me. Big questions:

1. Can I bring FF on the three other laptops and server to the same FF revision level at this machine and copy across all files that would capture settings this machine's settings/changes in Config and Policies ?

I currently make quick work of syncing UBlock and AdBlocker on all machines by simple export/imports of text files. Everything tweaked exactly the same on every machine with respect to FF is what I am after...

Asked by JoeJupa 1 bhliain ó shin

Last reply by JoeJupa 1 bhliain ó shin

  • Cartlannaithe

Username issue

I have made Firefox my default browser on my laptop. When reviewing my account I noticed that the original username (e-mail address) I created the account with no longer… (tuilleadh eolais)

I have made Firefox my default browser on my laptop. When reviewing my account I noticed that the original username (e-mail address) I created the account with no longer exists. Is it possible to replace my new e-mail address for the old one, and use it as the new User Name?

  Thanks in advance for your help.

Asked by geraldwilson 1 bhliain ó shin

Last reply by Paul 1 bhliain ó shin

  • Cartlannaithe

Black background problem

even when disabled my background colour keeps reverting to black in firefox I have disbled dark option in themes but it still reverts. I have set text to black and backgr… (tuilleadh eolais)

even when disabled my background colour keeps reverting to black in firefox I have disbled dark option in themes but it still reverts. I have set text to black and background to white.

Asked by arielbooks 1 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 1 bhliain ó shin

  • Cartlannaithe

For the love of god STOP relocating the Take Screenshot option already

PLEASE think of the end-user for ONCE in your developer's life and STOP moving around the option to take screenshots please!!! First it was in the right-click menu (best … (tuilleadh eolais)

PLEASE think of the end-user for ONCE in your developer's life and STOP moving around the option to take screenshots please!!! First it was in the right-click menu (best option, I still try to find it there every single time just like the Copy and Paste options) then you moved it to the "..." address bar menu, and now it was removed once again and the user must customize the toolbar to add the button?? Seriously? Who thought this would be more user friendly? Please provide a single reason to justify this Microsoft-ish behaviour.

Surely the option will be completely removed in next version, to force users to return to a previous version.

PS. did Yahoo already acquire Mozilla? That would explain a lot.

Asked by Andrew 1 bhliain ó shin

Last reply by TyDraniu 1 bhliain ó shin