Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Cartlannaithe

Firefox is being updated by another instance

All the family use my PC with their own user accounts. Frequently Firefox goes slow and whenever I check 'About Firefox' I see 'Firefox is being updated by another insta… (tuilleadh eolais)

All the family use my PC with their own user accounts. Frequently Firefox goes slow and whenever I check 'About Firefox' I see 'Firefox is being updated by another instance'. This means that I have to log off all other users and then let my Firefox run an update check which, of course, normally just comes back with 'up to date'.

The problems are normally evidenced by Firefox just being very slow and/or only showing parts of the page and those parts changing as and when the page is scrolled.

This is a real problem with Firefox and makes it very unpopular with my family due to its unreliability.

Could not Firefox be set to only do an update check when it can actually complete the check and/or update.

Any advice appreciated.,

thanks,

Rob

Asked by buy 1 bhliain ó shin

Last reply by cor-el 10 mí ó shin

  • Cartlannaithe

"Clear Recent History" window doesn't close automatically

Hello, after an internet session I'm using the "Clear Recent History" (STRG+SHIFT+Delete) function. Sometimes this window doesn't close automatically, when I'm click the … (tuilleadh eolais)

Hello,

after an internet session I'm using the "Clear Recent History" (STRG+SHIFT+Delete) function. Sometimes this window doesn't close automatically, when I'm click the OK-Button.

Is this a BUG?

Best regards

Thomas

Asked by thomas.kelso 1 bhliain ó shin

Last reply by Terry 8 mí ó shin

  • Cartlannaithe

Web Developer Tools

So Firefox updated this morning and when I went to look for the Inspector under the Web Developer Tools, it is no longer there. I use this tool all the time and came to c… (tuilleadh eolais)

So Firefox updated this morning and when I went to look for the Inspector under the Web Developer Tools, it is no longer there. I use this tool all the time and came to count on it. What are my options and is it still available?

Asked by jeremy.boetger 1 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 10 mí ó shin

  • Cartlannaithe

After working for years, google maps is saying I don't have access when using firefox. Other browsers work

Looking for suggestions on what I should try to get google maps to work as firefox is my default browser. It still works with other browsers and has worked for years with… (tuilleadh eolais)

Looking for suggestions on what I should try to get google maps to work as firefox is my default browser. It still works with other browsers and has worked for years with Firefox.

Asked by malychuk 1 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 1 bhliain ó shin

  • Cartlannaithe

How to set a dark theme to support.mozilla.org?

I have DarkReader installed and enabled on all pages and it works on every website I visit, yet it does nothing for support.mozilla.org. … (tuilleadh eolais)

I have DarkReader installed and enabled on all pages and it works on every website I visit, yet it does nothing for support.mozilla.org.

Asked by sasdav 1 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 1 bhliain ó shin

  • Cartlannaithe

I want to make changes so that I will no longer see - "Your browser is being managed by your organization."

How do I change a setting so that I no longer see the following on my account? "Your browser is being managed by your organization." This seems to prevent me from sync… (tuilleadh eolais)

How do I change a setting so that I no longer see the following on my account? "Your browser is being managed by your organization." This seems to prevent me from synching my account

Asked by karmits firefox 18-03 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

Again 8K and 4k youtube videos stuttering

This is really getting annoying. Again the 4k and 8k videos on Youtube are stutturing, saw some some improvement with Firefox 87 at least on the 4k videos. For example th… (tuilleadh eolais)

This is really getting annoying. Again the 4k and 8k videos on Youtube are stutturing, saw some some improvement with Firefox 87 at least on the 4k videos. For example this video in 8k does not work at all, audio works fine and it stutters totally showing a single different frame every 10 secs. https://www.youtube.com/watch?v=5LxsViMm25o&t=54s&ab_channel=AroundTheWorld4K . My pc is running Win 10 64-bit, 8gb of ram and all with all drivers\os up to date. As usual no issue with Google Chrome while reproducing the above video in 8k.

CPU Intel(R) Core(TM) i5-2400S CPU @ 2.50GHz 4 Cores GPU - AMD Radeon R7 200 Series with 2gb.

Pls fix.

Asked by Michael 1 bhliain ó shin

Last reply by Vper3495 1 bhliain ó shin

  • Cartlannaithe

New Firefox version did not keep my Bookmarks

3-26-21: I just upgraded to the latest version of Firefox and NONE of my bookmarks are available. I've tried all the tips I've found and nothing works. I tried to Restore… (tuilleadh eolais)

3-26-21: I just upgraded to the latest version of Firefox and NONE of my bookmarks are available. I've tried all the tips I've found and nothing works. I tried to Restore Bookmarks and get the error: Unable to process the backup file. This is a terrible version of Firefox. I need my Bookmarks. Where did they go?? How do I get them back? I am not a computer expert. I am a user of your product. I should not have to jump through hoops just to get my browser set up the way I had it before. Right now it is a big mess. I've used Firefox for years when other browsers are available. I will dump Firefox if I have to but I would prefer to solve this problem.

Asked by sue_anderson2000 1 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 1 bhliain ó shin

  • Cartlannaithe

Multiples tabs problem since the last update

Hello, please forgive my language since it's not my native one, I hope it will be understandible... Since the last firefox update, I've got an issue with my tabs. I use a… (tuilleadh eolais)

Hello, please forgive my language since it's not my native one, I hope it will be understandible...

Since the last firefox update, I've got an issue with my tabs. I use a lot of them (3000+) and it wasn't a problem until now : when I started my computer, firefox launched all the tabs of my previous session, but they loaded only when I selected one of them. I could still launch other program, play games etc

Now when I launch my computer, my memory is sucked dry by firefox (50% to 80%), firefox take a massive amount of time to launch and load my previous session (5 secondes before update, 5-10 minutes now) and I can't use it without some serious lags. If I try to open new tabs it's getting worst and worst. I've try to restart it, repair it etc, but when I try to reload my tabs with a backup, the same issue happen again...

Does someone has an idea to fix this ? Or what the problem can be ?

Asked by ptipersobonus 1 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 1 bhliain ó shin

  • Cartlannaithe

Chase.com login problem

For over two years I've been using Firefox to login to my accounts on Chase.com About 3-4 weeks ago I suddenly started being unable to login to my accounts as follows: … (tuilleadh eolais)

For over two years I've been using Firefox to login to my accounts on Chase.com

About 3-4 weeks ago I suddenly started being unable to login to my accounts as follows:

    open www.chase.com
    click on "Sign in" button
    Firefox goes to https://secure03b.chase.com/web/auth/dashboard#/dashboard/overviewAccounts/overview/index
    page never loads

This page loads properly when using Safari Version 14.0.3

Running Firefox 87.0 (64-bit) under macOS Big Sur Version 11.2.3

What can I do to get the site to work properly in Firefox?

Asked by rzimman 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

  • Cartlannaithe

Always crashes when accessing online banking

My Mozilla occasionally crashes on various websites but this is rarely a big deal and is usually restored without further problem. However, when trying to access my onlin… (tuilleadh eolais)

My Mozilla occasionally crashes on various websites but this is rarely a big deal and is usually restored without further problem. However, when trying to access my online banking (Co-operative and Smile) it crashes repeatedly after a few seconds, making these sites unusable. Anyone got any ideas why this specific site is a problem and how to overcome it?

My cookie cache is erased every time firefox closes and I only have Ecosia as an Add on. My security setting was strict but I changed it to standard. This had no effect. I'm not very familiar with Linux so a simple explanation would be appreciated!

Thanks in advance

P.S; The crash reports fail to submit. I don't know if this is related.

Asked by leicestergreensteve 1 bhliain ó shin

Last reply by jonzn4SUSE 1 bhliain ó shin

  • Cartlannaithe

Hosted forms at our website not working in Firefox v87

Our website, www.twindata.com , uses forms hosted by MyContactForm ( www.mycontactform.com ) and have been doing so since 2016. While doing an update to a form today, I r… (tuilleadh eolais)

Our website, www.twindata.com , uses forms hosted by MyContactForm ( www.mycontactform.com ) and have been doing so since 2016.

While doing an update to a form today, I received a message from MyContactForm stating this form is not at the location(s) it was listed as being at when the form was created. The message is attached.

I tried another UNCHANGED form that's been working for years and the same/similar error results. I downgraded to Firefox v86 and it worked fine, as well did the updated form I was working with.

The form is near the bottom of the page at this URL: http://www.twindata.com/cli/AG6601.htm

Any help will be greatly appreciated. We depend on these forms for our business.

Problems with something simply not working the way it has for years has happened with previous Firefox version upgrades.

Hopefully I'll see some answers and suggestions. Thanks in advance.

Asked by rtodaro 1 bhliain ó shin

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 bhliain ó shin

  • Cartlannaithe

Firefox loading pages sluggishly

Hi All So recently I had some windows issues on my newer laptop and had to resort to going back to my old laptop for the time being. Before using it I restored the system… (tuilleadh eolais)

Hi All

So recently I had some windows issues on my newer laptop and had to resort to going back to my old laptop for the time being. Before using it I restored the system to factory settings and such then reinstalled the newest versions of firefox and such then imported my profiles that I backed up from the new system.

Was working fine for few weeks but the last week or so I have noticed firefox has become sluggish in how it loads websites and such.

I have tried setting up a test profile and that new profile was reacting the same way very sluggish in loading pages.

I have also cleared my browsers cache wondering if that would help.

I have also tested loading pages in Microsoft Edge to see if it was browser or system related and Edge seems to be loading pages just fine so it has to be browser specific.

Any ideas what I should try next to clear this up as the sluggishness is getting old fast!

Thanks

Asked by scottish2 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

  • Cartlannaithe

Checking firefox configuration

I am using FF 88.01 on Mac OSx and I have found behavior changes in Firefox that where corrected by closing and reopening FF. An example is a youtube video, https://www.y… (tuilleadh eolais)

I am using FF 88.01 on Mac OSx and I have found behavior changes in Firefox that where corrected by closing and reopening FF. An example is a youtube video, https://www.youtube.com/watch?v=Wb0FCQug48c which produced an error something like unable to play video no mater how many times I try yet other youtube videos would play. After closing FF then reopening it played.

Can the running configuration of FF be captured for evaluation ?

Asked by Mace2 12 mí ó shin

Last reply by ·´¯`·...¸>-)))º> ~dbben 12 mí ó shin

  • Cartlannaithe

cannot access website: says it is security risk, likely an expired certificate

I tried to access a website but Mozilla will not permit it as it says it is a potential security risk, probably due to an expired certificate. But when I went to the hel… (tuilleadh eolais)

I tried to access a website but Mozilla will not permit it as it says it is a potential security risk, probably due to an expired certificate. But when I went to the help page it said to contact the website owner to let them know about the difficulty as they might not realize what is happening and that they need to redo the certificate. How do I contact the website owner when I cannot access the website?

(I would love to include an attachment, but your page here will not let me. It only accepts 'images' and what I have to share is a Word document with a printscreen of the refusal to allow access tab and the information from the webpage to 'contact the website owner'.)

Asked by dewitt.kathleen 1 bhliain ó shin

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 bhliain ó shin

  • Cartlannaithe

SmartBlock on Update 87.0 (64 bit) Breaking Sites

Always browsed in Private mode with Strict tracking controls. All sites worked, including videos. After update to 87.0, videos will not run on sites. I've added nothing e… (tuilleadh eolais)

Always browsed in Private mode with Strict tracking controls. All sites worked, including videos. After update to 87.0, videos will not run on sites. I've added nothing else since the update and have not changed any settings. I would prefer to not go to "Standard" controls. Any help or advice out there for someone who is definitely not a computer guru??? Many Thanks!

1) I tried turning off Protection: no help. 2) I tried the about:config recommendation: sorry, no change. And if it takes more then that to solve it, it's way above my head! Thanks!

Asked by jokrpkr 1 bhliain ó shin

Last reply by John_3_16 1 bhliain ó shin

  • Cartlannaithe

i lost all sync data after resetting my password

i have just deleted all firefox files on my computer and re-install it after that i trusted that all my information can be restored just by signing-in with my account an… (tuilleadh eolais)

i have just deleted all firefox files on my computer and re-install it after that i trusted that all my information can be restored just by signing-in with my account and for some reason i put my password and it didn`t sign me in so i tried resetting my password after that i look at my passwords & Logins and it all was GONE ! i made most of my accounts with the random password service that FireFox provides So is there ANY way that i can contact mozilla to bring my important information back PLEASE ?

Asked by ahmad.s.bohassan 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

  • Cartlannaithe

Unable to log in to Charles Schwab website

For at least the last 2 months I have had issues trying to log in to Charles Schwab, at either of these pages- https://client.schwab.com/Login/SignOn/CustomerCenterLogin.… (tuilleadh eolais)

For at least the last 2 months I have had issues trying to log in to Charles Schwab, at either of these pages-

https://client.schwab.com/Login/SignOn/CustomerCenterLogin.aspx https://www.schwab.com/public/schwab/client_home

I use Firefox to save my login and after completing the user and login fields and clicking "Log in" the login/password fields go blank and I get this error message in red-

"Feature temporarily unavailable"

Clearing cookies and cache, re-starting browser and entering password manually do not help. I can login just fine using Internet Explorer. I also can log in outside of business hours (late evening) after 2 or 3 tries, also can log in on a different PC with Firefox (configured the same).

I have the following plugins- uBlock, DuckDuckGo Privacy Essentials and Ghostery- all of which are disabled for Schwab domains (schwab.com, client.schwab.com, lms.schwab.com).

Schwab's technical support figure there is something going wrong with Firefox but are unable to figure it out.

Any ideas? Thanks for helping.

Asked by mk869 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

How do I minimize SSD usage ?

I want to install Firefox on a new Windows 10 PC which has an SSD for its C: drive and an HDD for its D: storage drive. I would like to minimize SSD usage if possible and… (tuilleadh eolais)

I want to install Firefox on a new Windows 10 PC which has an SSD for its C: drive and an HDD for its D: storage drive. I would like to minimize SSD usage if possible and know that the FF profile can be moved to the D: drive.

I did quite a bit of searching & some people have a lot of SSD activity & say to move a cache folder or the AppData/Roaming folder. Other people don't seem to have a problem.

Is there a recommended configuration in order to minimize SSD wear?

Thanks.

Asked by Mike109 1 bhliain ó shin

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 bhliain ó shin

  • Cartlannaithe

Not showing comments in certain websites

Clicking "Show more comments" on Facebook does nothing (I browse it without an account), also no comments are shown in Cracked.com, I haven't noticed if other sites don't… (tuilleadh eolais)

Clicking "Show more comments" on Facebook does nothing (I browse it without an account), also no comments are shown in Cracked.com, I haven't noticed if other sites don't show comments. I use Ubuntu 20.04 (when I first opened FF on this pc it had the gnome icon and I hadn't checked for this problem before importing my old profile with add-ons, now it doesn't show the icon for some reason), I tried safe mode, refresh firefox, creating new profile, uninstalling and deleting home/.mozilla folder, no luck. Before I got this pc I used my old laptop with windows 7 and I'm pretty sure I had the same problem with facebook comments that had started some time earlier.

Asked by Ausemika 1 bhliain ó shin

Last reply by csts 10 mí ó shin