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view image info gone from right-click menu in Developer v87.0b3 (64-bit)

When I right click on an image in Firefox, I've always been able to select "view image info". This is very helpful, but now it appears to be gone in latest Developer edi… (tuilleadh eolais)

When I right click on an image in Firefox, I've always been able to select "view image info". This is very helpful, but now it appears to be gone in latest Developer edition. Do others see the same. If so, why was it removed? It's still there in the regular version of Firefox.

Asked by spinweb 2 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

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Secure Connection Failed An error occurred during a connection to www.lockmonster.co.uk. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified

If I try and open my websites invoices, i get this message: Secure Connection Failed An error occurred during a connection to www.lockmonster.co.uk. The page you are… (tuilleadh eolais)

If I try and open my websites invoices, i get this message: Secure Connection Failed

An error occurred during a connection to www.lockmonster.co.uk.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by info5226 1 bhliain ó shin

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 bhliain ó shin

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My website page layout is broken on Firefox only - and even good developers can't fix it

I truly hope somebody can give me some help. I am struggling to understand why my website page containers go nuts on Firefox. I tried so much, I payed a good developer w… (tuilleadh eolais)

I truly hope somebody can give me some help. I am struggling to understand why my website page containers go nuts on Firefox. I tried so much, I payed a good developer who told me the issue was over, but it is still there. I'm trying everything but my project is being a failure due to very nasty WP Theme issues, like this one. I had to spend my time fixing the Theme and my project completely past its deadline. Maybe I'm going to be fired, without fox.

I clearly cannot add site credentials for anybody, but maybe some developer knows what could be of help.

It seems that the issue has something to do with page Container and Flex attribute. The website is a Wordpress site and the page is built with WPBakery Visual Editor. All updated, no customizations, pages should work easy... As you can see the page title is ok, but then inside the main page container, the Visual Editor rows (which have display = flex) behave as if they had no width. Despite that, changing the flex attribute to display = block targeting FF specifically through Css, it doesn't seem to work either. It's not something simple just as a Row option inside the Visual Editor.

Please see attachments. Many pages behave like that. My questions: - is there a possibility to speak with Firefox assistance and get a clue? - did any developer from community, experience something similar before? How did you manage to solve it? - Firefox, why are you behaving like that with an old supporter?

Thank you to anybody spending his time to help.

Asked by sviluppo5 1 bhliain ó shin

Answered by sviluppo5 1 bhliain ó shin

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"View Image Info" missing

I was recently automatically upgraded to a new version of Firefox (87.0). Now when I right-click on an image "View Image Info" is no longer available. How do I get it bac… (tuilleadh eolais)

I was recently automatically upgraded to a new version of Firefox (87.0). Now when I right-click on an image "View Image Info" is no longer available. How do I get it back? I'm a webmaster, and this feature is very important to me. Thanks.

Asked by bhartford 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

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Why is firefox regularly asking me to open or download a file called impression on my PC, Tablet and Mobile

As per the Subject. Why is firefox regularly asking me to open or download a file called impression on my PC, Tablet and Mobile. Has only started occurring over the la… (tuilleadh eolais)

As per the Subject.

Why is firefox regularly asking me to open or download a file called impression on my PC, Tablet and Mobile.

Has only started occurring over the last Month or so

Asked by garry13 1 bhliain ó shin

Last reply by garry13 1 bhliain ó shin

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Cannot get Neflix choices to stream to appear on Firefox after recent update

My Netflix screen used to come up with all the choices to stream. Now it only comes up with the titles like "continue watching" or "netflix originals" with nothing undern… (tuilleadh eolais)

My Netflix screen used to come up with all the choices to stream. Now it only comes up with the titles like "continue watching" or "netflix originals" with nothing underneath them. This just happened, I was using it Tuesday with no problem. It just installed update 87.

I cleaned my cache and history. DRM in enabled. The Open H262 Video Codec plugin is Always Active, The Widevine Content plugin is Always Active.

Not sure where else to look. Netflix works fine on Chrome Browser and Edge Browser.

Windows 10

Asked by babrown 1 bhliain ó shin

Last reply by babrown 1 bhliain ó shin

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Open links in tabs instead of new windows

All of a sudden, my Firefox browser started Opening links in new windows instead of new tabs. In tools>options>tabs: Open links in tabs instead of new windows is ch… (tuilleadh eolais)

All of a sudden, my Firefox browser started Opening links in new windows instead of new tabs. In tools>options>tabs: Open links in tabs instead of new windows is check marked. it still opens in new window

Asked by mark_church 1 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 1 bhliain ó shin

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Live graphs in some websites have stopped auto updating

Hi So my problem started a few days ago i don't remember exactly when. The graphs on the binance exchange site have stopped updating for me on Firefox. I mean when i load… (tuilleadh eolais)

Hi So my problem started a few days ago i don't remember exactly when. The graphs on the binance exchange site have stopped updating for me on Firefox. I mean when i load the page with the graph in it the graph is static and i have to keep refreshing the entire page to see changes in the graph. I should mention that the graphs on a different site that i use work fine and display the prices in real time.

I also had microsoft edge and the same problem happens there too but today i installed chrome and the problem in NOT present there. So the site and graphs update and work properly in chrome but not in Firefox or edge. I prefer to use Firefox for everything!

-I tried Firefox safe mode and the problem is still there. -I also made a new Firefox profile and the problem is still there. -Finally i even refreshed Firefox but even that didnt fix the problem. I should mention that i have Firefox sync enabled so after i refreshed Firefox it automatically installed back all my addons (and other settings?) so even though it is refreshed it looks and behaves exactly like before i don't know if that "cancels" the effects of the refresh.

I am running win10 and my antivirus is kaspersky. I had Kaspesky on "pause protection" while i was troubleshooting but that didnt help either. I hope i managed to explain everything because i find it hard to express my self in English. If you need me to clarify anything let me know. I hope someone can help me with this because I don't know what else to try.

Thanks in advance Kiri

Asked by kiri 1 bhliain ó shin

Last reply by dh888 1 bhliain ó shin

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Complete uninstall and reinsrtall keeping all settings, bookmarks, addons, etc.

Using the latest 87.0 (64-bit) on a Windows 10 PC. I always keep multiple tabs open when browsing of my websites that I use everyday. Tabs constantly crash and have to b… (tuilleadh eolais)

Using the latest 87.0 (64-bit) on a Windows 10 PC.

I always keep multiple tabs open when browsing of my websites that I use everyday. Tabs constantly crash and have to be reloaded. When I switch to a different tab the other tabs crash. Ads and videos crash the tabs. Firefox session crashes all the time too.

I believe something is corrupted and would like to do a complete cleaning of Firefox and install fresh while being able keep all my settings, bookmarks, preferences, addons, plugins, themes, etc.

I need complete step by step instructions or video to help me.

Installed plugins: Adblock Plus - free ad blocker Ant Video downloader Chirr App Copy All Tab Urls Google Translator for Firefox New Tab Homepage PriceBlink Coupons and Price Comparison RoboForm Password Manager Save Image In Folder Tab Session Manager Take Webpage Screenshots Entirely - FireShot TinEye Reverse Image Search Video DownloadHelper WebP image converter

Asked by rogue7474 1 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 1 bhliain ó shin

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Open another instance of Firefox to isolate it from addons

Hello, I like Firefox unfortunately all browsers are so 1999... It is impossible to use without addons, if you browser internet a lot and have opened a lot of tabs and w… (tuilleadh eolais)

Hello,

I like Firefox unfortunately all browsers are so 1999... It is impossible to use without addons, if you browser internet a lot and have opened a lot of tabs and windows. I bumped into this article: https://support.mozilla.org/en-US/questions/1155401 Saying: this will open another instance of Firefox. But nothing is bulletproof! So ask, if this will isolate me from addons, which I would open in first instance of Firefox.

Thanks for help.

Asked by empleat 1 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 1 bhliain ó shin

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Microsoft Print to PDF no longer working in Firefox

A few days ago Microsoft Print to PDF stopped working properly in Firefox 87.0 (64 bit) running in Windows 10. Microsoft Print to PDF functions properly in Chrome, Inter… (tuilleadh eolais)

A few days ago Microsoft Print to PDF stopped working properly in Firefox 87.0 (64 bit) running in Windows 10. Microsoft Print to PDF functions properly in Chrome, Internet Explorer, Excel/Word/Outlook, etc.

As attached, in Firefox after pressing CTL-P (or select File>Print) the print preview window is displayed. When I click Print a PDF file is created. When I open that file I receive the attached error message advising that the file cannot be opened, etc.

I have executed many of the recommended solutions; none of resolved the issue. I refreshed Firefox; that did not resolve the issue. I uninstalled Firefox, deleted the Mozilla folder in APPDATA rebooted and reinstalled Firefox; that did not resolve the issue.

No recent software installations or upgrades, etc.

Thanks in advance for your recommendations, Bill

Asked by burdickwm 1 bhliain ó shin

Last reply by burdickwm 1 bhliain ó shin

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Overlapping lines of text on online forms

In the last 2 weeks I have had issues with 3 different websites. In all 3 cases I was filling in an online form. In the first 2 I filled the form in and clicked submit an… (tuilleadh eolais)

In the last 2 weeks I have had issues with 3 different websites. In all 3 cases I was filling in an online form. In the first 2 I filled the form in and clicked submit and was ejected. In today's case I could see that 2 lines of text were overlapped. I could find no way to click the underlying yes/no circles. I have attached a screenshot of what I get. After several attempts with suggestions from support, I tried Microsoft Edge and had no issues. Therefore, I concluded that the fault was not in the websites. I have tried changing font size with no improvement. Help!!

Asked by Davestats1 1 bhliain ó shin

Answered by ·´¯`·...¸>-)))º> ~dbben 1 bhliain ó shin

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"Security Error: Your session has been invalidated" https website doesn't load

Following website "https://www.hellobank.fr" is unreachable either in normal or private windows. There is another report but it is pretty old for now. https://support.m… (tuilleadh eolais)

Following website "https://www.hellobank.fr" is unreachable either in normal or private windows.

There is another report but it is pretty old for now. https://support.mozilla.org/en-US/questions/1025002

So I just want to understand is there is anything new since this post or do I have to apply a more efficient solution that removing user.js I don't want to take the risk of spoiling up my setup.

Asked by Clément 1 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 1 bhliain ó shin

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Picture in Picture video DISABLE

FF 87.0 Win10 Tried with about:config and that didn't work. Tried disabling in General - Browsing. The videos I watch do not have a settings option. How do I disable t… (tuilleadh eolais)

FF 87.0 Win10

Tried with about:config and that didn't work. Tried disabling in General - Browsing.

The videos I watch do not have a settings option.

How do I disable this bloody annoyance?

Thank you.

Asked by CiaoBella1 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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All pages are blank, including about:config and about:preferences

Firefox can't load any page, including about:config and about:preferences. about:support is working. All menus and surrounding UI is working too, but, for example, if I t… (tuilleadh eolais)

Firefox can't load any page, including about:config and about:preferences. about:support is working. All menus and surrounding UI is working too, but, for example, if I try to open Preferences page from menu - it will not open, even new tab isn't created.

If I start firefox with MOZ_DISABLE_CONTENT_SANDBOX=1 all works fine. Problem appeared after I accidentally used all of my laptop RAM with other app. Firefox didn't crashed, but after reopening this issue is began appearing.

I use Linux Mint 20, and apt-upgraded all packages (including firefox) right after this issue first appeared. I tried to: - restart browser (didn't work) - restart laptop (didn't work) - use different profile (didn't work) - use browser safe mode (didn't work) - clear caches (didn't work) - disable all extensions (didn't work) - use different versions: 75.0, 87.0, 82.0, freshly-compiled by myself (didn't work) - refreshing firefox (didn't work) - run firefox with MOZ_DISABLE_CONTENT_SANDBOX=1 (worked, but it's obviously unsafe and don't fix the root problem)

I found some issues and bugs that looks pretty similar to mine: https://support.mozilla.org/en-US/questions/1245935 https://support.mozilla.org/en-US/questions/1235332 https://support.mozilla.org/en-US/questions/1279656 https://bugzilla.mozilla.org/show_bug.cgi?id=1433065

Also, after closing firefox, it stays running in processes, and I can't open new window for 30 seconds or more after closing old window.

I think it's bug and problem is somewhere in firefox sources. Do you have any ideas, how can I fix this?

Asked by ivushkinalex 1 bhliain ó shin

Answered by ivushkinalex 1 bhliain ó shin

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"Timed Out" TLS handshake glitch on all websites.

There's a glitch where the little gray box with "Timed Out" appears at the bottom of the browser, but if you hover the cursor over it, it will move the right and if you m… (tuilleadh eolais)

There's a glitch where the little gray box with "Timed Out" appears at the bottom of the browser, but if you hover the cursor over it, it will move the right and if you move to the right and hover it, it will revert.

Asked by hopkinsbrandon921 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

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excel online crashes

Hi, I use microsoft 365, from 1 week, When I start working on excel online, it crashes and I can't do anything even if Close and open up agian the file. I put firefox ba… (tuilleadh eolais)

Hi, I use microsoft 365, from 1 week, When I start working on excel online, it crashes and I can't do anything even if Close and open up agian the file. I put firefox back to the original, nothing happens I see this water droplet now, what is it?

When I use google chrome, it works fine

thanks for helping me

Asked by frfa63 1 bhliain ó shin

Last reply by frfa63 1 bhliain ó shin

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Can't sign in to online banking after Firefox update April 3rd (Ver. 87)

Windows 10, 64 bit. Firefox ver 87 For the past several days I have not been able to sign into my online banking at Scotiabank. When I enter my user name and password I i… (tuilleadh eolais)

Windows 10, 64 bit. Firefox ver 87 For the past several days I have not been able to sign into my online banking at Scotiabank. When I enter my user name and password I immediately get an error message "Sorry, we couldn't complete your request". At the top it says "something went wrong" and the message comes from the Scotiabank site saying "generic-error". I've tried refreshing Firefox, removing all cache and cookies. Have tried restarting the computer. I note that Firefox appears to have updated itself on April 3rd and that appears to be when the problem started...could be just coincidental. Other web sites appear fine. I can use Microsoft Edge to log in to Scotiabank just fine as well, but I prefer Firefox. Anyone have thoughts on this? Thanks

Asked by jim.hedges 1 bhliain ó shin

Last reply by samandapecora 1 bhliain ó shin

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websites working on Chrome but not on Firefox

Hello everybody, There are more and more websites that have functions that no longer work with Firefox and force me to use Chromium instead. Do you if there is any chanc… (tuilleadh eolais)

Hello everybody,

There are more and more websites that have functions that no longer work with Firefox and force me to use Chromium instead. Do you if there is any chance that an upcoming release will put everything right?

Thank you in advance Virginie

Asked by Virginie 1 bhliain ó shin

Answered by ·´¯`·...¸>-)))º> ~dbben 1 bhliain ó shin

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Error code: SSL_ERROR_NO_CYPHER_OVERLAP

My ISP is Plusnet. When I try to access their website using Firefox browser I get the following error: ===== Secure Connection Failed An error occurred during a conne… (tuilleadh eolais)

My ISP is Plusnet. When I try to access their website using Firefox browser I get the following error:

=====

Secure Connection Failed

An error occurred during a connection to webmail.plus.net. Cannot communicate securely with peer: no common encryption algorithm(s).

Error code: SSL_ERROR_NO_CYPHER_OVERLAP

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.
=======

I have reported the problem to Plusnet but they say 'not our problem'. Their reason being that the problem does not occur using Google Chrome.

Can you help please?

Asked by scm999 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin