Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Cartlannaithe

Rearranging manually" no longer works

Using "Rearranging manually" to edit bookmark order and organization no longer works, not normally or while in "show all bookmarks" window. I've found tons of similar qu… (tuilleadh eolais)

Using "Rearranging manually" to edit bookmark order and organization no longer works, not normally or while in "show all bookmarks" window. I've found tons of similar questions but none address this specifically or give a solution. Tried safe mode, didn't help. Any ideas would be appreciated.

Asked by mechtheist 1 bhliain ó shin

Last reply by mechtheist 1 bhliain ó shin

  • Cartlannaithe

history in search bar not updating

Running FF for Mac 85.0.2 but has issue in previous version. The history on the search bar is not updating. Previously, the list of sites would appear depending on how of… (tuilleadh eolais)

Running FF for Mac 85.0.2 but has issue in previous version. The history on the search bar is not updating. Previously, the list of sites would appear depending on how often they were accessed. i.e. most popular would be first on the list and the order would change depending on usage. That list no longer updates. There is still a list but it never changes. I have cleared forms and search history but the same list keeps coming back.

Asked by ed71 1 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 1 bhliain ó shin

  • Cartlannaithe

Problem with: Restoring previous session

I had so many problems with it, I went through downloading different "session save" add-ons, I know what solution you guys will give me, I've done most of the posts' inst… (tuilleadh eolais)

I had so many problems with it, I went through downloading different "session save" add-ons, I know what solution you guys will give me, I've done most of the posts' instructions, this is more of a complaint post.

When Windows boots up and you had Firefox open before you shut down last time, it will open anew, automatically, with your previous session, but it's on the end of the list of things that launch on startup.

Forgetting you had it on and clicking the browser again, will open a new session with the home screen instead of the previous session, then when actual session Firefox launches it's a 50/50 whether it will be in home screen as well, or actually in your previous session. Now here is the fun part. If you close the new window with just the home tab, that will now become the latest session, so your previous one will be deleted.

How to get around that? Move your home tab into your session instead of closing the window, it works 100% of the time... But can we, not start a new session if you close the home screen, or if you close just 1 tab it doesn't count as a different session. I dunno, just throwing ideas out there.

Hope this reaches those with the same issue, or people in positions to fix the issue, if anyone wants to use session saving add-ons, I took fancy to Tab Session Manager and Easy Session Manager, though not perfect, I don't advise for over 150 tabs.

I'll try to be as active on this thread as I can be, thanks for reading through! :>

Asked by Nuyu 1 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 1 bhliain ó shin

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  • Cartlannaithe

How the firefox search works.

Firefox recently changed the way their searches work. When you click on a website, it only appears on the right half of the screen. Is there any way to change it back the… (tuilleadh eolais)

Firefox recently changed the way their searches work. When you click on a website, it only appears on the right half of the screen. Is there any way to change it back the way it was?

Asked by harris.skeptic 1 bhliain ó shin

Answered by harris.skeptic 1 bhliain ó shin

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  • Cartlannaithe

Where did Page Setup / Margins & Header/Footer go?

I'm using Firefox 85.0.2 . . . I was doing this (below), to customize my header and footer, but in this version of FF, I no longer see this in Options - only in: about:c… (tuilleadh eolais)

I'm using Firefox 85.0.2 . . . I was doing this (below), to customize my header and footer, but in this version of FF, I no longer see this in Options - only in: about:config . . . keyword "footer" . . . there, I would have to change it for 5 different ways of printing (to printers or to PDF)

I need to get rid of printing the URL in the footer - many times, it's too long, and I don't need it.

Where did the Page Setup option go?

I see in the current Print Options, you have to go to - More Settings / Margin / Custom - to see those. Why would they put this so many levels down?

It used to be: File / Page Setup / Margins & Header/Footer . . . "Customize" Headers & Footers:

Option 1 (left) . . . there are two leading spaces:

 > > &T
 > > &U . . . &D . . . &PT

Option 2 (left) . . . get rid of the ">"s, and just have the two leading spaces:

 &T
 &U . . . &D . . . &PT

Asked by sludge7051-x 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

  • Cartlannaithe

Firefox occasionally crashes

Hey, on one of my notebooks (Thinkpad E495) FF occasionally crashes. This started happening a few months ago. Before I've been using FF on the same machine for years with… (tuilleadh eolais)

Hey,

on one of my notebooks (Thinkpad E495) FF occasionally crashes. This started happening a few months ago. Before I've been using FF on the same machine for years without any issues. It's pretty random but usually happens at least once a day, usually shortly after startup or wakeup from hibernate mode. A while ago it used to even crash back to back twice in a row meaning after I reopened it, it immediately closed again and only worked after I selected to restore the previous session after the 2nd reopen. Nothing is registered under about:crashes and I don't see any errors in the system event log.

I already tried to disable hardware acceleration and reinstalled FF completely without any addons besides a different adblocker. I cannot really reproduce the crash in safe-mode but don't really want to browse the web for possibly hours without an adblocker.

Any ideas what this could be or what else I could try? Maybe downgrade to a previous version?

Asked by banshee999 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

  • Cartlannaithe

Is there a way to quickly hide all extensions?

When I record screencasts, I don't want people to see what extensions I'm using. For one, it's distracting, for second, it's a privacy issue. In chrome (iron, opera...) … (tuilleadh eolais)

When I record screencasts, I don't want people to see what extensions I'm using. For one, it's distracting, for second, it's a privacy issue.

In chrome (iron, opera...) I can quickly drag and resize the extensions area so nothing is seen. Fast an easy.

Is there a way to do this in Firefox. I am open to extensions or keyboard shortcuts as well!

(Pinning to overflow menu is not a solution. It takes many clicks and a long time.)

Thank you for any help.

Asked by filip 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

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  • Cartlannaithe

Apple forum doesn't display on Mac OS

The web site from Apple does not display correctly o a Mac OS running the latest version 85. The site is https://discussions.apple.com/welcome the screen shows as enclose… (tuilleadh eolais)

The web site from Apple does not display correctly o a Mac OS running the latest version 85.

The site is https://discussions.apple.com/welcome the screen shows as enclosed. When I use another browser it works properly on the same workstation. Also I have refreshed and reinstalled FF.

Asked by Mace2 2 bhliain ó shin

Answered by Mace2 1 bhliain ó shin

  • Cartlannaithe

Amazon Prime Video not loading

Hi, I'm not sure what has happened but my Firefox browser no longer plays Amazon Prime Videos; quite simply the "play video" links don't work. I've played with the DRM s… (tuilleadh eolais)

Hi,

I'm not sure what has happened but my Firefox browser no longer plays Amazon Prime Videos; quite simply the "play video" links don't work. I've played with the DRM settings, refreshed Firefox via the support options, and have installed the latest version of the browser. I'm running a Win10 desktop. Netflix works fine and Amazon Prime Video works fine through MS Edge, but I can't figure this one out. Does anyone have any suggestions that I could try?

Thanks and Regards

Matt Whitehead

Asked by mwhitehead87 1 bhliain ó shin

Last reply by Hithills 1 bhliain ó shin

  • Cartlannaithe

How to batch remove login/password entries - Still not possible.

Before you reply, look at the last lines if you do not want to make fools of yourselves (by answering a question that was not asked). Two or three years ago, a number of … (tuilleadh eolais)

Before you reply, look at the last lines if you do not want to make fools of yourselves (by answering a question that was not asked).

Two or three years ago, a number of people complained about the lack (loss of possibility) of removing many login/passwords entries. I believe you could do that a few years back, before the infamous Lockwise.

As of today (14 Feb 2021), you have to delete unwanted entries ONE BY ONE, confirming each with a click. Typically designed for tablets and phones, forgetting that the desktop-rest-of-us still can use a keyboard shortcuts and such.

For example, if you want to remove cookies that relate to SITENAME, you just have to go to the Manage Data section of cookies, type in SITENAME, select all, then remove the selection. Done in 1'.

Currently, solutions that are still recommended are:

- reset the key password, hence deleting ALL passwords - remove the logins.json file

I do not want that, because (as for the requests I have seen on this topic https://support.mozilla.org/en-US/questions/1276054), I have around 950 logins stored in there (yes, been using firefox for more than 15 years, and Netscape before that).

So, no, I don't want to remove everything ; no, I do not want to spend even 30' clicking.

G.

Asked by gh12113 1 bhliain ó shin

Last reply by gh12113 1 bhliain ó shin

  • Cartlannaithe

Graphics performance: Firefox Vs. Edge Vs. Chrome

Hello, I love Mozilla Firefox thus am asking this. Why is graphics performance worse in Firefox than it is on Microsoft's Edge and Google's Chorme browser? Is it a matter… (tuilleadh eolais)

Hello,

I love Mozilla Firefox thus am asking this.

Why is graphics performance worse in Firefox than it is on Microsoft's Edge and Google's Chorme browser?

Is it a matter of settings or what?

I have a AMD Ryzen 5 3400GE APU which is very capable of decoding 4k@60 VP9, but when I try watching Youtube videos in this video settings on Firefox, the frame reproduction isn't smooth. I don't have that problem with Chrome and/or Edge.

The video in question is the following:

https://www.youtube.com/watch?v=-Wo3aJjwTlA

PS: not sure why but some 4k@60 VP9 videos on Youtube lag more than others.

Asked by ScatteredThuderstorm 1 bhliain ó shin

Last reply by ScatteredThuderstorm 1 bhliain ó shin

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  • Cartlannaithe

IRS DENIES ACCESS TO THEIR REFUND STATUS SITE

Reviewed "Sheribee" earlier issue which apparently involved a VPN. I do not have a VPN but have tried several times in the past week to access IRS refund status site wit… (tuilleadh eolais)

Reviewed "Sheribee" earlier issue which apparently involved a VPN. I do not have a VPN but have tried several times in the past week to access IRS refund status site without success. I can get into irs.gov, but am unsuccessful in accessing the refund status site after entering required input data. The issue has occurred only this past week.

I'm unaware of IRS issues causing this problem.

Have not had this issue on any other sites; and I have successful retrieved data in prior years.

I am not saving any sign on protocols with the irs or any other sites.

Running Windows 10. Thanks for any help. BTW I did get refund information using the telephone, but I want to ensure there's not a hidden conflict of some sort with FireFox. Thanks for any help.

Asked by firefoxwag 1 bhliain ó shin

Answered by firefoxwag 1 bhliain ó shin

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  • Cartlannaithe

Quora images are broken on Firefox

When I visit quora.com on Firefox, I get broken images. This doesn't happen with Edge or Chrome, and of course not on my other devices (so not a network/firewall issue). … (tuilleadh eolais)

When I visit quora.com on Firefox, I get broken images. This doesn't happen with Edge or Chrome, and of course not on my other devices (so not a network/firewall issue). It seems to be only on Quora so far.

I tried deleting cache, refreshing the browser, creating a new account, running without add-ons or plugins, without success. Switching off the enhanced tracking protection doesn't help either. I am running out of options...

The only thing I can think off, is that the browser was installed with admin rights that I do not have anymore, although it still updates without errors.

Can anyone help?

Asked by vincent.arnoux 2 bhliain ó shin

Answered by HK 1 bhliain ó shin

  • Cartlannaithe

Magnets

I wish to know how to fix this issue (magnet links) ? I've installed bittorrent, but not showing on d.a.s page, after refreshing Firefox. Error msg: This file does not ha… (tuilleadh eolais)

I wish to know how to fix this issue (magnet links) ? I've installed bittorrent, but not showing on d.a.s page, after refreshing Firefox. Error msg: This file does not have an app associated with it for performing this action. Please install an app or, if one is already installed, create an association in the Default Apps Settings page.

Asked by jamesrichmond2005 1 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 1 bhliain ó shin

  • Cartlannaithe

App Tabs not saving on exit

I'd been having issues with connectivity (local issues, wireless AP connection), and one day this week the browser had issues loading my saved tabs, I'm suspecting becaus… (tuilleadh eolais)

I'd been having issues with connectivity (local issues, wireless AP connection), and one day this week the browser had issues loading my saved tabs, I'm suspecting because of my poor connectivity, so I close the browser, disconnect from my AP, reconnect, fire up Firefox again (it tells me it's applying updates before it loads up), and a blank screen with my homepage loads up instead of my saved tabs and settings. I don't know what's caused that, but it's led to the issues I'm having now.

I laid out the page the way it was before I was having these connectivity issues, with 5 app tabs (Gmail, Youtube, Facebook, Instagram and one other) and a few normal tabs. I closed the browser, reopened, and now what it's doing is making the Facebook app tab and the Instagram app tab open up as normal tabs, unlike before when they stayed as app tabs. To be clear, if I rearrange these two to be app tabs and shut down the browser, then reopen it, the app tabs begin as normal when the browser opens, until they start loading up... THEN it changes ONLY THESE TWO app tabs back to normal tabs.

Nothing has changed in my settings; I don't clear browser history on exit, I have Restore Previous Session always ticked. I still can't tell what's causing this.

Asked by vk2farg 1 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 1 bhliain ó shin

  • Cartlannaithe

Tabs unpinning

I have several pinned tabs. For some reason, the Instagram tab keeps unpinning, I have no idea why and I have not found any solutions in forum threads. For clarity, all… (tuilleadh eolais)

I have several pinned tabs.

For some reason, the Instagram tab keeps unpinning, I have no idea why and I have not found any solutions in forum threads.

For clarity, all of my pinned tabs re-open and the tabs are in the same pinned order on starting up Firefox as they were when I closed it, apart from the Instagram one. It has come out of the pinned area where it was amongst the other pinned tabs and is always there as an unpinned tab, on the right hand side of all the pinned tabs.

If i right click it, I get an option to pin, Once pinned, if i right click, I get the option to unpin, so it's definetly there as an unpinned tab. This only stated happening recently, prior to that there was no issue. It only happens with the Instagram tab, all others remain as they were

Has anyone else got this isue and is there a fix?

TIA

Derek

Asked by derek_mack 1 bhliain ó shin

Last reply by derek_mack 1 bhliain ó shin

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  • Cartlannaithe

Why do you archive threads before fixing the issue???

I here refer to my thread https://support.mozilla.org/en-US/questions/1285212 in which the problem were not even answered by any of your tech people, but archived - why?… (tuilleadh eolais)

I here refer to my thread https://support.mozilla.org/en-US/questions/1285212 in which the problem were not even answered by any of your tech people, but archived - why?

I find it really bad, if i post a bug and you just archive without even try to fix the problem! It makes me extremely angry! Bad behavior!

Please stop that and re-open the case.

Jan Ps. same system (Lenovo Thinkpad X300 with Xubuntu 16.04LTS 64bit (account A) )now running Firefox 85.0.1 64bit can now print, I can't find any mentioning in release notes to how previous version 75.0 and now this one is different and why this one now can print.

It would be nice to get this solved, since other people here has had this one too and it seems to jump between versions and OS(linux an windows).

edited broken link

Asked by Jan 1 bhliain ó shin

Answered by Jan 1 bhliain ó shin

  • Cartlannaithe

Windows 10 crash - Firefox can't load websites - other browsers can - Requires Windows restart TWICE

Hi, I am using Windows 10 Edition Windows 10 Home Version 20H2 Installed on ‎24-‎08-‎2020 OS build 19042.804 Experience Windows Feature Experience Pack 120.2212.551.0 Fir… (tuilleadh eolais)

Hi,

I am using Windows 10 Edition Windows 10 Home Version 20H2 Installed on ‎24-‎08-‎2020 OS build 19042.804 Experience Windows Feature Experience Pack 120.2212.551.0

Firefox 85.0.2 (64-bit) is my main browser

This issue has been bothering me for a very long time and hence I have turned here for help.

Whenever my Windows shuts down abruptly (due to power failure,etc) upon restart everything else works fine EXCEPT Firefox

Internet works well on ALL other browsers EXCEPT Firefox.

My current workaround is to restart Windows TWICE and ONLY Then Firefox works normally.

I have checked: 1. Firefox can't load websites but other browsers can From <https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can> but this does not seem relevant as no changes have been made to any setting

2. Firefox may have shut down abnormally, leaving the lock file in place. To fix this, open the profile folder (see Finding your profile without opening Firefox) and delete the parent.lock file. From <https://support.mozilla.org/en-US/kb/firefox-already-running-not-responding#w_remove-the-profile-lock-file> I have tried to delete the parent.lock file and restart Firefox but there is no benefit. Websites do not open

The ONLY step which seems to work is to RESTART Windows TWICE.

Can anyone please guide me on how to fix this APART from restarting Windows TWICE?

Thanks a lot!

Asked by KoolPal 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin