Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Réitithe
  • Cartlannaithe

login saved lost

I have exactly the same problem found here: https://support.mozilla.org/en-US/questions/1261967 BUT, I'm using firefox 67.0.2 on linux (opensuse leap 15.0) and I have no … (tuilleadh eolais)

I have exactly the same problem found here: https://support.mozilla.org/en-US/questions/1261967 BUT, I'm using firefox 67.0.2 on linux (opensuse leap 15.0) and I have no antivirus running. Also the workaround does not fix the problem. I tried to rename the logins.json corrupted into logins.json (I think the file is still ok, since I looked inside with a text editor (Kate) and I found all my saved "hostname"). No way to reload my saved logins into firefox. Every time I restart firefox with the correct logins.json (the old one renamed) it does not connect to sync and it told me to re-connect to sync. Then, it rename the logins.json and create another file with no saved logins. Please help Thanks

Asked by Davide 11 mí ó shin

Answered by cor-el 11 mí ó shin

  • Cartlannaithe

firefox gets laggy scroll fresh install fix it but it comesback after awhile

firefox drops fps when scrolling in websites with medium amount of pics, tried safe mode and other the only thing works is fresh install but after days of usage it comes … (tuilleadh eolais)

firefox drops fps when scrolling in websites with medium amount of pics, tried safe mode and other the only thing works is fresh install but after days of usage it comes back, other browser like chrome or other forks of firefox are working well.

Asked by pineapplethief 11 mí ó shin

Last reply by pineapplethief 11 mí ó shin

  • Cartlannaithe

i installed win 10 system,then download firefox and install firefox,but it can't login to my firefox account.

i installed win 10 system yesterday, when i use win 7 system,firefox account work normal, after i change to win 10, i installed latest firefox, but firefox account can't … (tuilleadh eolais)

i installed win 10 system yesterday, when i use win 7 system,firefox account work normal, after i change to win 10, i installed latest firefox, but firefox account can't login. and Adblock Plus's Filter list also can't update.

Asked by Tianhui 11 mí ó shin

Last reply by FredMcD 11 mí ó shin

  • Cartlannaithe

Linux & Mac computers not syncing bookmarks but show both FF sessions

If I display Firefox Accounts under sync in preferences, each computer shows the other's session, and each indicates the correct time of the other's sync. But the bookmar… (tuilleadh eolais)

If I display Firefox Accounts under sync in preferences, each computer shows the other's session, and each indicates the correct time of the other's sync. But the bookmarks are not being transferred between the two. The Linux computer (running Quantum 67.0) has not been used for awhile, but it has a big buildup of bookmarks that need to be transferred to the Mac (67.0.2). Both machines have probably 10's of thousands of bookmarks organized in a complex nested hierarchy.

The Mac and a second Mac (also 67.0.2) are syncing bookmarks with each other correctly.

Asked by ProoVit 11 mí ó shin

Last reply by FredMcD 11 mí ó shin

  • Cartlannaithe

Accounts Page Stretched To Full Width

I am using FF 67.0.1 x64 on Windows 10 1903 x64, both are fresh installs. When I visit the accounts.firefox page it displays stretched to full width. I restarted with add… (tuilleadh eolais)

I am using FF 67.0.1 x64 on Windows 10 1903 x64, both are fresh installs. When I visit the accounts.firefox page it displays stretched to full width. I restarted with add-ons disabled, but it still displayed the same. If I remember correctly, it looked normal in "safe-mode".

Anyone else experience this and have an idea as to why all of a sudden this is happening?

Asked by dubstir 11 mí ó shin

Last reply by dubstir 11 mí ó shin

  • Cartlannaithe

Can't clear or delete Firefox history

Hello, when I go to History -> All history -> Website page and try to delete or forget it, nothing works, all pages remain. I have 67.0.1 version, any tips how to f… (tuilleadh eolais)

Hello, when I go to History -> All history -> Website page and try to delete or forget it, nothing works, all pages remain. I have 67.0.1 version, any tips how to fix this issue?

Asked by Vatnik 11 mí ó shin

Last reply by cor-el 11 mí ó shin

  • Cartlannaithe

Firefox crashes

AdapterDeviceID: 0x1927 AdapterVendorID: 0x8086 Add-ons: formautofill%40mozilla.org:1.0,fxmonitor%40mozilla.org:3.0,screenshots%40mozilla.org:37.1.0,webcompat%40mozilla.o… (tuilleadh eolais)

AdapterDeviceID: 0x1927 AdapterVendorID: 0x8086 Add-ons: formautofill%40mozilla.org:1.0,fxmonitor%40mozilla.org:3.0,screenshots%40mozilla.org:37.1.0,webcompat%40mozilla.org:4.0.0 BuildID: 20190529130856 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1560095964 DOMIPCEnabled: 1 EMCheckCompatibility: true FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1560019750 Notes: FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP+3 GL Layers? GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 98 StartupCrash: 0 StartupTime: 1560095943 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20190529130856","version":"67.0.1","vendor":"Mozilla","displayVersion":"67.0.1","platformVersion":"67.0.1","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16384,"virtualMaxMB":null,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":78,"stepping":3,"l2cacheKB":256,"l3cacheKB":4096,"speedMHz":3300,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Darwin","version":"17.5.0","locale":"en-BE"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","LowEndMachine":false,"adapters":[{"description":null,"vendorID":"0x8086","deviceID":"0x1927","subsysID":null,"RAM":null,"driver":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1440,"screenHeight":900,"scale":2}],"features":{"compositor":"opengl","gpuProcess":{"status":"unused"},"wrQualified":{"status":"blocked"},"webrender":{"status":"opt-in"}}},"appleModelId":"MacBookPro13,2"},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"telemetryEnabled":false,"locale":"en-GB","intl":{"requestedLocales":["en-GB"],"availableLocales":["en-GB","en-US"],"appLocales":["en-GB","en-US"],"systemLocales":["en-BE","nl-BE"],"regionalPrefsLocales":["en-BE","nl-BE"],"acceptLanguages":["en-GB","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.search.widget.inNavBar":false,"browser.search.region":"BE"},"sandbox":{"effectiveContentProcessLevel":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true,"defaultSearchEngine":"google-b-d","defaultSearchEngineData":{"name":"Google","loadPath":"jar:[app]/omni.ja!/google-b-d.xml","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-d&q="}},"profile":{"creationDate":18056,"firstUseDate":18056},"addons":{"activeAddons":{"formautofill@mozilla.org":{"version":"1.0","scope":1,"type":"extension","updateDay":18045,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18045},"fxmonitor@mozilla.org":{"version":"3.0","scope":1,"type":"extension","updateDay":18045,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Firefox Monitor","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18045},"screenshots@mozilla.org":{"version":"37.1.0","scope":1,"type":"extension","updateDay":18045,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18045},"webcompat@mozilla.org":{"version":"4.0.0","scope":1,"type":"extension","updateDay":18045,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compat","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18045}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"A theme with the operating system colour scheme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"","scope":1,"foreignInstall":false,"hasBinaryComponents":false,"installDay":0,"updateDay":0},"activePlugins":[{"name":"dummy","version":"0.1","description":"Blocklist unavailable","blocklisted":false,"disabled":true,"clicktoplay":false,"mimeTypes":["text/there.is.only.blocklist"],"updateDay":18056}],"activeGMPlugins":{"dummy-gmp":{"version":"0.1","userDisabled":false,"applyBackgroundUpdates":1}},"persona":"default-theme@mozilla.org"},"experiments":{"activity-stream-firstrun-trailhead-triplets":{"branch":"supercharge","type":"as-firstrun"},"rollout-etp-new-users-trailhead-1547192":{"branch":"active","type":"normandy-prefrollout"},"rollout-monitor-v2-1505837":{"branch":"active","type":"normandy-prefrollout"}}} ThreadIdNameMapping: 6:"Gecko_IOThread",7:"JS Watchdog",8:"JS Helper",9:"JS Helper",10:"JS Helper",11:"JS Helper",12:"Timer",13:"Socket Thread",15:"Cache2 I/O",16:"Cookie",17:"DOM Worker",17:"IPDL Background",20:"GMPThread",21:"Worker Launcher",22:"Compositor",23:"ImgDecoder #1",24:"ImageIO",26:"mozStorage #1",30:"mozStorage #2",39:"StyleThread#2",38:"StyleThread#1",37:"StyleThread#0",44:"ImageBridgeChild",45:"ProcessHangMon",41:"Lazy Idle",43:"localStorage DB",41:"DataStorage",42:"DNS Resolver #1",43:"URL Classifier",44:"Classifier Update",46:"Cache I/O",47:"DOM Worker",48:"mozStorage #3",48:"QuotaManager IO",49:"HTML5 Parser",49:"mozStorage #4",51:"DOM Worker",53:"SSL Cert #1",55:"SSL Cert #2",55:"IndexedDB #2",60:"DOM Worker",63:"IndexedDB #5",63:"DNS Resolver #2",62:"SubtleCrypto #1",63:"SaveScripts",64:"mozStorage #5",64:"DNS Resolver #3",65:"Font Loader",77:"StreamTrans #131",67:"ImgDecoder #2",66:"mozStorage #6",65:"ImgDecoder #3",64:"mozStorage #7", Throttleable: 1 URL: about:welcome UptimeTS: 21.14727624 Vendor: Mozilla Version: 67.0.1 useragent_locale: en-GB

This report also contains technical information about the state of the application when it crashed.

Asked by mykim 11 mí ó shin

Last reply by FredMcD 11 mí ó shin

  • Cartlannaithe

Firefox start with the error "Ur firefox profile is missing, it's not accessible" and this error displays after every few minutes

Firefox start with the error "Ur firefox profile is missing, it's not accessible" and this error displays after every few minutes and page get stuck unless i click on OK.… (tuilleadh eolais)

Firefox start with the error "Ur firefox profile is missing, it's not accessible" and this error displays after every few minutes and page get stuck unless i click on OK....unistalled, refreshed, and even fresh install didn't help....how to get rid of this annoying msg....plz help

Asked by Rizwi 12 mí ó shin

Last reply by cor-el 11 mí ó shin

  • Cartlannaithe

Since Firefox 67.0.1, Google and some other websites can't be access if a proxy is performing HTTPS decryption

Firefox is showing this error : SEC_ERROR_REUSED_ISSUER_AND_SERIAL The proxy is performing https decryption based on a crafted rootCA that is distributed through GPO (Win… (tuilleadh eolais)

Firefox is showing this error : SEC_ERROR_REUSED_ISSUER_AND_SERIAL

The proxy is performing https decryption based on a crafted rootCA that is distributed through GPO (Windows AD environment.) and firerefox configured to trust enterprise roots CAs (security.enterprise_roots.enabled;true) All worked fine before Firefox 67.0.1 Now, some websites are still working but some are not, including Google and Mozilla's sites. Chrome is working fine with both of those websites. Proxy used is Trendicro Interscan Web security virtual appliance 6.5 sp2 fully patched.

Asked by jerinho 11 mí ó shin

Last reply by jerinho 11 mí ó shin

  • Cartlannaithe

My confirm email is in code and I cannot decipher it. What do I do now?

My "Finish Creating Your Account' email is in code so I cannot confirm my email or do what ever it is directing me to do. Note: I have had to sign in with a different ema… (tuilleadh eolais)

My "Finish Creating Your Account' email is in code so I cannot confirm my email or do what ever it is directing me to do. Note: I have had to sign in with a different email to be able to send an email for support. Colin

Asked by Hollow-Colin 11 mí ó shin

Last reply by Wesley Branton 11 mí ó shin

  • Cartlannaithe

I down loamy bookmarks/history disapear & come back when I enter via login with username email sent wby FF How to fix?

I downloaded FF again because my Ff history was disappearing & maybe that interfered with my FF. I can only get my FF history & bookmarks back by logging in wit… (tuilleadh eolais)

I downloaded FF again because my Ff history was disappearing & maybe that interfered with my FF. I can only get my FF history & bookmarks back by logging in with the link sent with am email telling me my user name but not instantly. I changed my password which may or may not be relevant. I have the latest Kaspersky & a 2 year old Dell XPS

Asked by jPendragon 11 mí ó shin

Last reply by FredMcD 11 mí ó shin

  • Cartlannaithe

Firefox Monitor appears broken, login gives error 502, how to fix this?

When trying to login to Firefox monitor, redirect to https://accounts.firefox.com is done. I sign in with my existing account. When then pressing "Sign In", the following… (tuilleadh eolais)

When trying to login to Firefox monitor, redirect to https://accounts.firefox.com is done. I sign in with my existing account. When then pressing "Sign In", the following error appears:

502 Bad Gateway openresty/1.13.6.2

Asked by Pal 11 mí ó shin

Last reply by Pal 11 mí ó shin

  • Cartlannaithe

have a new computer and now firefox does not wait long enough to logon to some websites needing a password

one site replies -( Something went wrong Repeating redirects detected. Firefox works fine on another computer, and Edge works fine on this new computer. … (tuilleadh eolais)

one site replies

-(

Something went wrong Repeating redirects detected.

Firefox works fine on another computer, and Edge works fine on this new computer.

Asked by NormTK 11 mí ó shin

Last reply by NormTK 11 mí ó shin

  • Cartlannaithe

Can't install any add ons

Hi, I was aware of the recent issues as first reported back on the 3rd May regarding 'Add-ons disabled or failing to install in Firefox' (https://blog.mozilla.org/addons/… (tuilleadh eolais)

Hi,

I was aware of the recent issues as first reported back on the 3rd May regarding 'Add-ons disabled or failing to install in Firefox' (https://blog.mozilla.org/addons/2019/05/04/update-regarding-add-ons-in-firefox/comment-page-5/) in which workarounds were offered or users were advised to update to the latest version. I myself am using the latest version 67.0. I can see all my installed add-ons and can even update and install them where required, but I cannot seem to install any new add-ons at all.

I have included two screenshots showing that I am using the latest version and the second which does not show the usual 'Install add-on' but instead shows the button 'Only with firefox, get firefox now, even though I have firefox installed.

Any help would be appreciated. Thank you in advance!

Asked by marky267 1 bhliain ó shin

Last reply by cor-el 11 mí ó shin

  • Cartlannaithe

I submitted feedback through Firefox with personal information

I went to submit feedback regarding a bug (I know, dumb) via Menu>Help>Submit Feedback, I typed my feedback and didn't realize until AFTER I clicked submit that the… (tuilleadh eolais)

I went to submit feedback regarding a bug (I know, dumb) via Menu>Help>Submit Feedback, I typed my feedback and didn't realize until AFTER I clicked submit that there was a disclaimer that this feedback would be public and therefore I shouldn't include personal information. Well, I included an email address. How can I get in touch with someone at Mozilla about deleting this feedback as it contains personal information? Thanks.

Asked by DrSassyC 11 mí ó shin

Last reply by jscher2000 11 mí ó shin

  • Réitithe
  • Cartlannaithe

Users cannot access parts of website using Firefox as sub categories do not appear for selection ?

I have a WordPress Classifieds website, and users are unable to access sub categories for listing or placing adverts? This has happened in the recent past and then it co… (tuilleadh eolais)

I have a WordPress Classifieds website, and users are unable to access sub categories for listing or placing adverts? This has happened in the recent past and then it corrected itself, and now it is happening again. We have done all the checks on the site to make sure it isn't the site, and have used other browsers - Chrome and Edge, to do the post adverts and we have not had any problems with those browsers.

We have also uninstalled the Firefox Browser from my pc, shut it down rebooted,and reinstalled the Firefox browser from the website, and the same issue happens. We have tried on another pc, with the same browser already installed, and with three of the users for my site, all using Firefox browser, and each of them have the same issue - they cannot post ads in the category selected as the sub category will not display. Have also notice in the menu bar, that there is something about content blocking?? But I cannot figure out what that means or why it would cause the issue we are having.

Can anyone assist with getting this sorted out please.

We have also noticed another problem with the browser. When you go to "options' there is a message displayed on the top of the page next to a search box, that says - "your organisation has disabled the ability to change some options" Have redownloaded as suggested, but it is still showing.

Have included screenshot of what is happening from the site using Firefox browser and it shows just the main category, so maybe that might assist in explaining the issue we are having with this browser?

Thanks all, hoping to get this issue sorted pretty quickly if possible. Cheers bcdoorz

Asked by bcdoorz 12 mí ó shin

Answered by bcdoorz 12 mí ó shin

  • Cartlannaithe

Firefox was completely wiped off my system with no warning & unable to successfully re-install with history and preferences, now what?

I was browsing win Firefox when suddenly Firefox was wiped off my Windows PC. Now, in uploading new version my history and preferences cannot be restored. They are not i… (tuilleadh eolais)

I was browsing win Firefox when suddenly Firefox was wiped off my Windows PC. Now, in uploading new version my history and preferences cannot be restored. They are not in an Old Firefox folder. I am furious. What caused this? What to I do?

Asked by Jan_in_Georgia 12 mí ó shin

Last reply by FredMcD 11 mí ó shin