Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Cartlannaithe

Splash screen loads, then FF crashes, even with Shift key held down. HELP!

For some weeks now I have been having problems with both Firefox and Thunderbird. Neither will load. Sometimes I have been able to load once after a clean reinstall. I ha… (tuilleadh eolais)

For some weeks now I have been having problems with both Firefox and Thunderbird. Neither will load. Sometimes I have been able to load once after a clean reinstall. I have tried: virus scanning and cleaning portable version on different computers (I use a portable version whenever possible but this has become an issue on static computers also) deletion of data folder

Just to rub salt in the wound, when the programs crash and I try to send a report, the error reporter says it is unable to send a report. Have not had time/patience to look into that.

Asked by Miss-Tree 5 bliana ó shin

Last reply by John99 5 bliana ó shin

  • Cartlannaithe

Adobe Flash Player Making Firefox Crash/Hang

So, I've been having this issue for sometime now. I went through all the help pages, read through all the different ones on Mozilla support and Adobe's official forums, a… (tuilleadh eolais)

So, I've been having this issue for sometime now. I went through all the help pages, read through all the different ones on Mozilla support and Adobe's official forums, and I haven't been able to stop it from crashing.

It started around a month ago, and I've just been trying to deal with it, but it has gotten to a ridiculous level of hanging. It almost never crashes, but it hangs indefinitely making me have to end it in the process area of the Windows Task Manager. It hangs when I open a new tab, when I'm mid-video, when I just leave it for too long, and randomly whenever it feels like it. And each time it looks different.

I also have some of my most recent crashes here if they are helpful:

bp-c108d7aa-e837-44f0-a5a6-b5cf52150224 2/23/2015

0508ff2b-b5b0-4c70-b73b-934819e6e224 2/23/2015

c90683a9-2287-4a19-a619-e1efdef4c747 2/22/2015

b0fb5635-f384-4997-956c-94e1856fa53e 2/21/2015

dacfbdc8-1265-43cd-930e-8c6097c191cd 2/19/2015

EDIT: Here are the 5 newest ones since he said 7-10 this will make a total of 10 now.

d6d9738e-2bc0-44d1-8ada-23e8b622961f 2/25/2015

ce931c1e-6fd1-4967-9db2-086a44616c20 2/25/2015

d40a05b6-1639-42ca-9cb0-c883d649f1a8 2/24/2015

1c8fd87a-89c4-414f-b828-f9f346e36a45 2/24/2015

bp-d3ce79cb-c45e-44ca-8d7e-0f96c2150224 2/23/2015

Asked by Chazzen 5 bliana ó shin

Last reply by jscher2000 5 bliana ó shin

  • Cartlannaithe

Browser constantly tries to open an address that is blocked, how can I remove this constant searching for a blocked address?

this is what comes up in the error message i keep getting. I have searched for this but can't find it in my machine anywhere: C:\Users\John\AppData\Local\browser extensi… (tuilleadh eolais)

this is what comes up in the error message i keep getting. I have searched for this but can't find it in my machine anywhere:

C:\Users\John\AppData\Local\browser extensions\client.exe

Asked by johnmbennett 5 bliana ó shin

Last reply by Gnospen 5 bliana ó shin

  • Cartlannaithe

Firefox crashes

Firefox will sometimes run fine for hours and if I watch the memory use in task manager, it normally uses 250 MB to 325 MD but then it starts to increase the memory use t… (tuilleadh eolais)

Firefox will sometimes run fine for hours and if I watch the memory use in task manager, it normally uses 250 MB to 325 MD but then it starts to increase the memory use to anywhere from 2500 MB to even as high as 6000 MB and then it crashes. It seems to sometimes depend on what webpage I am on. I have also not been able to get Flash Player to install properly, it goes through the download and install process with no errors but when I look at the add-ons manager it doesn't show up.

I have done complete uninstalls and re-installs many times of both Firefox and Flash Player but it never does fix the problem.

Asked by Kent 5 bliana ó shin

Last reply by cor-el 5 bliana ó shin

  • Cartlannaithe

Not Responding When Restoring a Bookmarks File

After the last Firefox update, lots of bookmarks disappeared, and I tried to restore a .jsonlz4 file. On the bookmarks manager window I choose the file, click on the Open… (tuilleadh eolais)

After the last Firefox update, lots of bookmarks disappeared, and I tried to restore a .jsonlz4 file. On the bookmarks manager window I choose the file, click on the Open button, the notice asking if I want to replace all the bookmarks comes up and I click the OK button.

I wait a while before using the browser again, but as soon as I click anywhere on it, it stops responding. I wait to see if it responds. Sometimes it does (but the same happens again) or a notice for a script comes up and I click on Stop the script. I try to uses the browser and the same happens. I always have to end the process on the window or with Windows Task Manager.

I restart Firefox and notice that many bookmarks are back, but far from being all. Some are also repeated, and others on other folders and many on a different order (!). Then I try to restore the bookmarks on safe mode, but always getting the same result.

What is wrong, and how can I restore the bookmarks, please?

Asked by Straydog 5 bliana ó shin

Last reply by John99 5 bliana ó shin

  • Cartlannaithe

Firefox crashes in safe mode after clean install

Crash ID: bp-554928df-de36-4d6c-8965-d4bd02150127 Hi, just recently my Firefox 35 has been crashing at launch even in safe mode on Mac Os X Mavericks 10.9.5 on a Mac Mini… (tuilleadh eolais)

Crash ID: bp-554928df-de36-4d6c-8965-d4bd02150127

Hi, just recently my Firefox 35 has been crashing at launch even in safe mode on Mac Os X Mavericks 10.9.5 on a Mac Mini 2.3 Ghz Intel Core i5.

I have tried: - deleting firefox and mozilla folders in Application Support - deleting org.mozilla.firefox.plist - uninstalling flash - reinstalling the browser - downgrading to Firefox 34 and the crashes persist. I haven't had other problems with this computer.

Asked by phoyt 5 bliana ó shin

Last reply by FredMcD 5 bliana ó shin

  • Cartlannaithe

if not possible to change, can i keep my email for firefox sync if that email account is closing down by its provider?

i have just figured out after searching, that it is not possible to change my email for my firefox sync. it is already a nightmare for me that nokia email provider just s… (tuilleadh eolais)

i have just figured out after searching, that it is not possible to change my email for my firefox sync. it is already a nightmare for me that nokia email provider just simply closes down my account which i use for EVERYTHING in my life... i have somany account to change the email in it, but firefox sync doesn't allow me to do that. i really don't want to lose any details of my mozilla settings, so will it be possible to keep it with a non-existing email? or is there a way to open a new account with a new email and merge my settings to it?

Asked by melinda 5 bliana ó shin

Last reply by finitarry 5 bliana ó shin

  • Cartlannaithe

"Firefox is still running but not responding" message and "plugin container not working" report after quiting FF and other problems.

Every time I close FF it will close but next time I try to open it, it gives the message "firefox is already running but not responding. To open a new window you need to… (tuilleadh eolais)

Every time I close FF it will close but next time I try to open it, it gives the message "firefox is already running but not responding. To open a new window you need to end previous process". I klick okay. Then it gives a message "plugin container not working". After choosing "close the program" FF starts again. FF is also very slow, and YouTube vids don't start sometimes too giving an error but not always. Also it doesn't let me to open it in safe mode or refresh it and crashes often.

Here is last crash report:


Firefox 35.0.1 Crash Report [@ PK11_IsDisabled ] Search Mozilla Support for Help ID: 59ba6791-24e7-42c7-bbd8-b978a2150217 Signature: PK11_IsDisabled

   Details
   Metadata
   Modules
   Raw Dump
   Extensions
   Correlations

Signature PK11_IsDisabled More Reports Search UUID 59ba6791-24e7-42c7-bbd8-b978a2150217 Date Processed 2015-02-17 14:16:29.530505 Uptime 1964 Last Crash 1967 seconds before submission Install Age 245746 since version was first installed. Install Time 2015-02-14 18:00:15 Product Firefox Version 35.0.1 Build ID 20150122214805 Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1 Build Architecture x86 Build Architecture Info GenuineIntel family 6 model 37 stepping 5 | 4 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x7cbeac18 User Comments App Notes

AdapterVendorID: 0x8086, AdapterDeviceID: 0x0046, AdapterSubsysID: 04881025, AdapterDriverVersion: 8.15.10.2182 Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x0df4, AdapterSubsysID2: 04881025, AdapterDriverVersion2: 9.18.13.4752D3D11 Layers? D3D11 Layers+ WebGL? EGL? EGL+ GL Context? GL Context+ WebGL+

Processor Notes sp-processor09_phx1_mozilla_com.22774:2012; MozillaProcessorAlgorithm2015; skunk_classifier: reject - not a plugin hang EMCheckCompatibility

True

Winsock LSP

MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll

MSAFD Tcpip [UDP/IP] : 2 : 2 :  
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :  
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :  
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP TCP Service Provider : 2 : 1 :  
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
RSVP UDP Service Provider : 2 : 2 : 

Adapter Vendor ID

0x8086

Adapter Device ID

0x0046

Total Virtual Memory

4294836224

Available Virtual Memory

2318639104

System Memory Use Percentage

56

Available Page File

8307695616

Available Physical Memory

2660020224

Asked by aprill747 5 bliana ó shin

Last reply by FredMcD 5 bliana ó shin

  • Cartlannaithe

How can I get my Bookmark drop down list back?

I had to clear and restore my Macbook Pro and when I installed Firefox the drop down Bookmark menu is gone. I have the same version of Firefox on two computers and one h… (tuilleadh eolais)

I had to clear and restore my Macbook Pro and when I installed Firefox the drop down Bookmark menu is gone. I have the same version of Firefox on two computers and one has the drop down menu and this one doesn't. How do I get it back?

Asked by jeeparham 5 bliana ó shin

Last reply by brntorun 5 bliana ó shin

  • Cartlannaithe

Firefox crashes

The crash happens each time I try to upload any attachment to an email message. When I open the dialogue box to attach a file to a message or to any other web form the cr… (tuilleadh eolais)

The crash happens each time I try to upload any attachment to an email message. When I open the dialogue box to attach a file to a message or to any other web form the crash happens.

A recent crash ID is: 8c04ee45-9efd-452c-ba83-54a762150123 It is found in this link: https://crash-stats.mozilla.com/report/index/8c04ee45-9efd-452c-ba83-54a762150123

Asked by Gentleman_1 5 bliana ó shin

Last reply by FredMcD 5 bliana ó shin

  • Cartlannaithe

My MacBook has Bookmark Toolbar Alzheimer's.

Firefox 35.0.1 Oh, please, kind gurus. My MacBook has Bookmark Toolbar Alzheimer's. My MacBook (10.7.5) stopped showing Bookmark Toolbars in browser windows last night.… (tuilleadh eolais)

Firefox 35.0.1

Oh, please, kind gurus. My MacBook has Bookmark Toolbar Alzheimer's.

My MacBook (10.7.5) stopped showing Bookmark Toolbars in browser windows last night. (I can select it in View items for a one time use but it never reappears. After closing the browser window, It forgets).

Works fine always on my iMac.(10.7.5)

Also on the MacBook, FF Browser "customize" menu button doesn't display anything, no extra buttons etc. Same issue on FF default theme and all other themes.

Works fine on the iMac.

As a researcher, I'm totally dependent on my Toolbar Bookmarks.

Any thoughts would be dearly appreciated.

Many thanks

Asked by joypebble 5 bliana ó shin

Last reply by cor-el 5 bliana ó shin

  • Cartlannaithe

Firefox crashes

i cant use firefox for browsing its say frequently Firefox crashes reporter problem..how can fix this problem?will you please help about this error? Here is one crash Id … (tuilleadh eolais)

i cant use firefox for browsing its say frequently Firefox crashes reporter problem..how can fix this problem?will you please help about this error? Here is one crash Id problem example: Crash ID: bp-26bc03f9-4588-48a2-bee8-8b0e72150210

Asked by parves29 5 bliana ó shin

Last reply by philipp 5 bliana ó shin

  • Cartlannaithe

Hotmail won't open but does on IE

All other web pages work, and hotmail works on IE. This has been going on a week now. If I try to get to hotmail through msn.com I get this message Secure Connection Fail… (tuilleadh eolais)

All other web pages work, and hotmail works on IE. This has been going on a week now. If I try to get to hotmail through msn.com I get this message Secure Connection Failed

An error occurred during a connection to www.msn.com. The OCSP response contains out-of-date information. (Error code: sec_error_ocsp_old_response)

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I can get to my mailbox directly but it's not looking right, just some blocks of color and garbled mess. IE is fine, but I'd rather use Firefox for everything. OH, my other computers with firefox are also fine. Have run virus scan, no virus. Have cleared Firefox cache and lost all my passwords etc very irritating. But it didn't help. I don't think it's the Hotmail application since it runs just fine on the same computer with IE. Any ideas? Thanks.

Asked by ElizabethA 5 bliana ó shin

Last reply by cor-el 5 bliana ó shin

  • Cartlannaithe

Pages with Arabic in <h1> elements display first paragraph incorrectly

I seem to be unable to upload screenshots, but a visit to this page will show my problem at a glance: http://www.moralintelligence.net/site/staff/abdel_irada.php. Looking… (tuilleadh eolais)

I seem to be unable to upload screenshots, but a visit to this page will show my problem at a glance: http://www.moralintelligence.net/site/staff/abdel_irada.php.

Looking at the first paragraph of text, to the right of the drop cap, you will see that it's been floated right, stretching the page horizontally and bringing the end of each line of text to the edge of the screen.

This happens on several pages on my site, and apparently not to any others. What the affected pages have in common is Arabic in the <h1> element above the first paragraph.

Since Arabic text direction is predominantly R-L, I think the browser is applying that direction to the first paragraph and floating it to the *right*.

I have tried using several recommendations to correct this problem by tightly wrapping the Arabic in a "dir=rtl" span and then escaping by adding a "&lrm;" character immediately following the span. I have also tried backup recommendations offered in case the first ones failed. None of them makes the least bit of difference.

Meanwhile, the page displays properly in Safari 5.1.7.

Is this a Firefox 35.01 bug, or is there something I need to add to my code to get around this?

Asked by CallMeIsmail 5 bliana ó shin

Last reply by guigs 5 bliana ó shin

  • Cartlannaithe

Adobe flash plugin crashes non stop in Firefox only. IE and Chrome work fine

or 3 days I can't do anything Firefox. the flash player crashes non stop. I have tried everything I can find in the support forums. This does not happen on chrome or IE. … (tuilleadh eolais)

or 3 days I can't do anything Firefox. the flash player crashes non stop. I have tried everything I can find in the support forums. This does not happen on chrome or IE. I prefer Firefox but I cannot use it if it won't work. Submitted Crash Reports Report ID Date Submitted d254ab45-141f-4375-b17d-b2ec7d126285 2/20/2015 1:07 AM 52c13c65-a243-490e-9b73-cca42a678044 2/20/2015 12:57 AM ca27a4f7-0e27-4b6b-aa69-f6fdb9099821 2/20/2015 12:57 AM 0ebf2fc8-0d3d-4f23-ab2c-1947eb66ea51 2/20/2015 12:49 AM 44c701cc-e46a-4739-888a-6a32e284a494 2/20/2015 12:49 AM d2ca838e-74cd-4b7b-9fc4-dd7a5516859d 2/20/2015 12:40 AM a21ebff7-0bdd-4ca2-82ea-2d291e6ee67e 2/20/2015 12:40 AM 95535db5-9fb6-4d8e-85cb-5ab849f19de1 2/20/2015 12:38 AM d542e86e-0ca8-4506-aadd-dab06793d8a6 2/20/2015 12:38 AM 320d59e9-99e7-4f67-b75b-1d18191c7374 2/20/2015 12:36 AM a8f81ee5-e4ad-4e84-a126-5db5f2884f57 2/20/2015 12:36 AM 0a12786d-d84f-4cc2-8174-32558490c6ad 2/20/2015 12:36 AM

Asked by tlwing 5 bliana ó shin

Last reply by James 5 bliana ó shin

  • Cartlannaithe

Audio does not work on Vine.com

When watching videos on Vine.com, there is no audio, even when unmuted. I've tried disabling the few plugins and addons I use (Adblock Plus, HTTPS Everywhere, Youtube Cen… (tuilleadh eolais)

When watching videos on Vine.com, there is no audio, even when unmuted. I've tried disabling the few plugins and addons I use (Adblock Plus, HTTPS Everywhere, Youtube Center) and it still does not work. I have the most up to date version of Firefox, all my flash plugins are up to date, and I'm using a Mac running OSX 10.6.8.

Asked by lrust 5 bliana ó shin

Last reply by cor-el 5 bliana ó shin

  • Cartlannaithe

File not found Firefox can't find the file at chrome://quick_start/content/index.html.

i had bubbledock installing itself by stealth (yes i know better, but it happens) in my Ff browser. now i cant set anythingf as my default homepage. i've tried: A) draggi… (tuilleadh eolais)

i had bubbledock installing itself by stealth (yes i know better, but it happens) in my Ff browser. now i cant set anythingf as my default homepage.

i've tried:

A) dragging and dropping the "g" icon onto the home icon.

B) manullay typing the google url into general settings tab in options.

it would appear i need a slightly more advanced approach.

it may bee true that a reinstall may be simplest. however, i would rather educate myself in how to fix this.

many thanks to all.

Asked by womble.dung 5 bliana ó shin

Last reply by cor-el 5 bliana ó shin

  • Cartlannaithe

i think this copy of firefox has a bug, what do i do?

Firefox has become slower and slower, so i 'refreshed firefox', something i've done numerous times before, but this time it cleared out all my bookmarks and all my histor… (tuilleadh eolais)

Firefox has become slower and slower, so i 'refreshed firefox', something i've done numerous times before, but this time it cleared out all my bookmarks and all my history. i even had to re-register at some sites like i'd never been there before. For a while after that, when i opened firefox, it would open other windows with ads for off-the-wall things. I'd close them, and it finally stopped doing that, but it still is very slow and sometimes just drops websites out of the blue. Just now i opened a game on newgrounds and the game gave me a message that this copy of firefox had a 'bug' in it and suggested i use internet explorer or another browser to play the game. I am not real great at this stuff and i would like advice as to what to do. Thanks

Asked by kkitten 5 bliana ó shin

Last reply by user633449 5 bliana ó shin

  • Cartlannaithe

Firefox is crashing regulary

Firefox crashes when I open pages like Youtube or even the mozilla crash reports site inflicted a crash. I deactivated all addons, reinstalled FF, did a Virusscan...no e… (tuilleadh eolais)

Firefox crashes when I open pages like Youtube or even the mozilla crash reports site inflicted a crash. I deactivated all addons, reinstalled FF, did a Virusscan...no effect. That was the las Crash Report ID:


bp-d819317e-3153-4cee-b602-45b722150709

With best regards!

Asked by DonQuischoote 5 bliana ó shin

Last reply by FredMcD 5 bliana ó shin

  • Cartlannaithe

FireFox ( tried several versions up to 48) Has a problem with windows 7-64 and Ebay

Hello... when accessing "Ebay" some of the entries will initially be shown , but then the first few will disappear after a second or two. Have tried different FireFox ver… (tuilleadh eolais)

Hello... when accessing "Ebay" some of the entries will initially be shown , but then the first few will disappear after a second or two. Have tried different FireFox versions from # 35 to 48 and a few in between , all are the same ... Have contacted Ebay not sure of what to try next I'm running Windows 7-64 ... Thanks Regards Fred

Asked by JustPlainFred 4 bliana ó shin

Last reply by FredMcD 4 bliana ó shin