Firefox Community Forum

with this new version i lost everything i need to get back to an older version and get all my extentions my bookmarks back all my s desktop items that i had linked to firefox are gone i can no longer get face book or anything back to firefox book marks every thing i had with firefox

and

ello. My favorites have disappeared from my Windows 11 PC. It has happened once before and then I was able to get them back by deleting the sqlite file, now it doesn't work and I need your help with ending firefox processes etc.

Installed to new system because old system was updated to Win11 and it failed. Old system is only partially operable. Trying to copy (export and import html files) of the bookmarks to the new system, but even though the import seems to have worked, I cannot get the program to show the bookmarks correctly (or at all). They appear in the Manage Bookmarks window but will not appear on the desktop view. What am I doing wrong? When I import them, I select the All Bookmarks item to copy to but it copies everything to the Bookmarks Menu folder.

Yesterday, possibly related to updating to version 148, my profile completely disappaered. My old profiles are not visible under about:profiles, but are present on disk. They can not be imported with firefox -P. How do I get my profile data back?

I am looking to Restore yesterday Firefox have lost all my pin tabs when I opened this morning the browser how can I get my old stuff back? Please help me out. Thanks

Having seen 2 versions of Firefox on my computer,i tried to delete one version and unfortunately both have gone. is it possible to recover the old version with bookmarks and passwords?

My bookmarks have been deleted after firefox automatical update on 15/3/2026. Does anybody know how to recover them? I have tried to import and back up but I couldn't see a solution . thanks

Out of the blue all my bookmarks and passwords disappeared, When I follow your instructions there are no backups in your files. Toolbar is missing and right clicking shows a check mark but no toolbar, I have already switched to Chrome and guess what they have all my bookmarks but no passwords. Passwords are no problem I saved them more so than you backed up your files. I guess it was an update, I don't know. I am 85 years old and have used Firefox a number of those years, probably longer than whoever reads this has has been with us.I guess you know which path I'll be taking from now on. Just thought I would let you know. PS and there will not be anymore automatic updating I'll do it myself I trust me. Stick a fork in me I'm done !

Today, when I opened my firefox page, I was forced to create a profile whether I wanted one or not. I did so, and lost all my established bookmarks and other links to items I frequently use. How can I recover those?

I worked with a tech support team to update software on my computer. After the update they did a clean up on my computer today and I lost all of my firefox passwords. How can I recover these passwords?

Thanks. Bruce Tremont

My Windows 11 computer crashed recently. Before restoring windows I was able to backup some data files. I thought that I had a Firefox backup, as I recorded a folder called “Old Firefox Data” It contained a Folder called “2eguguhi.default-release” of size 751 MB. It in turn contained 7,708 Files, & 2,269 Folders. When I re-started Firefox on my “fixed” Windows 11, It was a virgin with no History & no Bookmarks; my old configuration was lost. I tried to follow the advice Fro Mozilla Help But to no avail. It was not able to detect or recognise the Folder in “Old Firefox Data”

Am I Lost or can someone Help please.

Bill L.

Where do I input my recovery Key to get my account back? I recently had to get a new mother board and hard drive on my laptop. In the process, it wiped out my Firefox. I have reinstalled Firefox and have my previous Recovery Key to get my bookmarks passwords but can not locate where to enter the recovery key to do this. All I can seem to find is how to create a recovery key, not where to enter an already existing recovery key. Please help.

I turned on Firefox this morning and its all changed I have no bookmarks no menu and no search bar I hate this new system Why cant i go back to the previous version ???

firefox removed my bookmarks and they had no right to do so. This upsets me big time, and like everything else they have no phone line to cll for support. firefox is a real pice of work.

I have upgraded my PC from Windows 10 to Windows 11 and my Firefox bookmarks have disappeared. I understand that Firefox keeps a copy of my bookmarks which appear each time I start Firefox, so how can I make them appear again automatically when I open Firefox?