Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Réitithe

caret_left_24_filled.svg ??

I found this file on my desktop. File type is Firefox HTML Document. Size 1KB. I've never noticed this before and wonder it I should delete it, move it, or what. Anything… (tuilleadh eolais)

I found this file on my desktop. File type is Firefox HTML Document. Size 1KB. I've never noticed this before and wonder it I should delete it, move it, or what. Anything to worry about? I haven't opened it.

Thanks for any enlightenment you can offer!

Asked by Julie 1 mhí ó shin

Answered by Denys 1 mhí ó shin

  • Réitithe

Trying to sign into Epson support site being blocked by Malwarebyes as malware!

I just got a new Epson 3-in-one printer and tried to sign up for the warranty. I got a message that the warranty was expired... I went to the Epson support site on Firefo… (tuilleadh eolais)

I just got a new Epson 3-in-one printer and tried to sign up for the warranty. I got a message that the warranty was expired... I went to the Epson support site on Firefox and Malwarebytes blocked the site as malware... It said I could add the site as approved, but I don't know how to do that. "https://www.epsoncom.com/my-account/home". The Epson site said I already had an account but my password was incorrect. I had an Epson printer more than ten years ago; I don't remember the password and they don't provide an option to reset it. HELP, PLEASE.

Asked by BTINAZ 3 seachtaine ó shin

Answered by jonzn4SUSE 3 seachtaine ó shin

  • Réitithe

The '+' sign on the tab bar no longer appears

I updated Firefox this morning to 139.0.4 on my Mac and now the '+' sign to add a new tab no longer appears on the tab bar. I can still add new tabs with Command T howev… (tuilleadh eolais)

I updated Firefox this morning to 139.0.4 on my Mac and now the '+' sign to add a new tab no longer appears on the tab bar. I can still add new tabs with Command T however.

Any suggestions on how to restore the '+' sign?

Thanks Dan

Asked by danbob6 1 mhí ó shin

Answered by Ed 1 mhí ó shin

Unable to connect to local PC - localhost and 127.0.0.1 both fail

Have an app with a web interface that I used for years, but not with several of the latest versions of FF. Chrome, Edge, and DuckDuckGo all show the page as expected and … (tuilleadh eolais)

Have an app with a web interface that I used for years, but not with several of the latest versions of FF. Chrome, Edge, and DuckDuckGo all show the page as expected and the page functions properly.

URL: http://127.0.0.1:8384/ Error looks like this:


Unable to connect

Firefox can’t establish a connection to the server at 127.0.0.1:[port number].

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

Have tried a large number of things including:

Ping works for ip and hostname, v4 and v6 Confirmed address is accessible through other browsers Disabled extensions Added exceptions in Settings for HTTPS-only mode Various settings in about:config, careful to return them to previous states when they didn't fix the problem Tried Safe Mode (aka Troubleshoot Mode) Refreshed Firefox (as prompted before uninstalling)

My last step is to reinstall, but thought I'd ask here first. Has anyone seen this before?

Asked by kcary 1 mhí ó shin

Last reply by kcary 1 mhí ó shin

  • Réitithe

Firefox tab behavior

I'd like to ask about Firefox's behavior and settings. I'm using Firefox with vertical tabs (using an add-on), but it seems to be behaving strangely. The things that have… (tuilleadh eolais)

I'd like to ask about Firefox's behavior and settings. I'm using Firefox with vertical tabs (using an add-on), but it seems to be behaving strangely. The things that have changed since before are: 1. Open from pinned tab 2. Now opens in a new tab → Previously it opened in the same tab 3. Clicking on a newly opened tab opens a new tab again → Previously it would open pinned tabs/same tabs → in a new tab It has changed. I haven't changed any of my Firefox settings. Windows 11 Home 23H2 Firefox version 139.0.4 (64-bit).

Asked by sweet0670 3 seachtaine ó shin

Answered by sweet0670 3 seachtaine ó shin

the toolbar and search bar "freeze" every some time...?

im using firefox on ubuntu, version 139.0.4. when i browse the internet using firefox, every some time the toolbar and the search bar "freeze" - i am unable to click anyt… (tuilleadh eolais)

im using firefox on ubuntu, version 139.0.4. when i browse the internet using firefox, every some time the toolbar and the search bar "freeze" - i am unable to click anything, from the url, to any of the buttons. it takes up to like 1/2 minutes for the search bar and the toolbar to work again. i never had this issue before, neither on ubuntu (and other linux distributions), nor on windows...

Asked by maksw3216 3 seachtaine ó shin

Last reply by jeff-g 3 seachtaine ó shin

  • Réitithe

website needs to be reloaded before selctions can be made.

Hello, Thanks for taking your time to help me with an internet page problem. The pages load but when using the cursor to select an option, I must reload the page using… (tuilleadh eolais)

Hello, Thanks for taking your time to help me with an internet page problem. The pages load but when using the cursor to select an option, I must reload the page using the circle with an arrow icon almost every time. Never happened before and it's annoying. Recent Windows 11 update? Or, what? [email removed]@yahoo.com

Asked by joedoksjr 1 mhí ó shin

Answered by joedoksjr 1 mhí ó shin

Clicking any pinned extension that opens a dropdown causes browser to hang since 139.0.1 update

Yesterday (Sat 5/31), I woke up to the 139.0.1 update, along with a new behavior that Firefox will hang (and require a Force Quit) any time I click a pinned extension tha… (tuilleadh eolais)

Yesterday (Sat 5/31), I woke up to the 139.0.1 update, along with a new behavior that Firefox will hang (and require a Force Quit) any time I click a pinned extension that opens a drop-down interface (e.g. 1Password, Adblock Plus, Pocket).

I've tried disabling all extensions and bringing single ones back (as well as disabling Pocket via about:config) - the result: any extension that opens a dropdown causes the hang, and any extension that runs without opening a dropdown works just fine, regardless of the combination of extensions that are enabled/disabled at the time.

I tried opening Troubleshoot Mode (although it's of little use since my problem seems rooted in extension behavior) - the first several times I tried, it ALSO caused a hang, but now I'm able to turn it on & off without an issue (though the page rendering is wonky within it - I imagine that's just a Troubleshoot Mode thing?). For whatever it's worth, I think the change that preceded it starting to open without hanging was my disabling this [setting] (though it didn't cause any change in the original behavior, which was my initial goal).

I'm running macOS 14.6.1 if it's of any use. Thanks for any troubleshooting ideas!

Asked by elliot 1 mhí ó shin

Last reply by elliot 1 mhí ó shin

unable to login to reddit

I have just noticed today that I cannot login to Reddit with FireFox. After researching the issue, I can confirm the following: - Followed all steps in: https://support.… (tuilleadh eolais)

I have just noticed today that I cannot login to Reddit with FireFox. After researching the issue, I can confirm the following:

- Followed all steps in: https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems - MalwareBytes is not installed - Confirmed latest update of FireFox installed - Adblocker/Ublocker disabled - Deleted caches/cookies - Refreshed Firefox then restarted in troubleshoot mode from: Help > Troubleshoot mode > restart > refresh - Created a new profile and tested - Confirmed FireFox is not limited/restricted from accessing private/public network - Confirmed signing into Reddit from other browsers is successful

Please advise how to fix this as FireFox is my primary browser and I'd rather use it for all of my activities screenshot of the error message attached below

Asked by a.999.aqil 1 mhí ó shin

Last reply by jonzn4SUSE 1 mhí ó shin

How to edit directories on Linux Save Page As dialog

On the Save Page As dialog on Linux, how do I edit the choices of where to save? The stock options are Home, Desktop, Documents, Downloads, Pictures, Videos, and + Othe… (tuilleadh eolais)

On the Save Page As dialog on Linux, how do I edit the choices of where to save?

The stock options are Home, Desktop, Documents, Downloads, Pictures, Videos, and + Other Locations.

I don't use most of these directories, but I do use two dozen others. Navigating to them using Other Locations is painfully slow; it would be ok if I could then save the location I've navigated to, but I haven't found a way to do that, and clicking one path element at a time for 6 element paths over and over gets old quickly.

Typing the path I want either nukes the default filename, or else it tries to match the filename string from the URL in the target directory, which doesn't show me existing directory contents.

Thanks for any clues...

Asked by akb+sites.firefox 4 seachtaine ó shin

Last reply by jscher2000 - Support Volunteer 3 seachtaine ó shin

infection alerts

I keep getting notifications, supposedly from Mozilla and/or Microsoft on lower right of my screen, telling me the system is infected. How do i determine if these message… (tuilleadh eolais)

I keep getting notifications, supposedly from Mozilla and/or Microsoft on lower right of my screen, telling me the system is infected. How do i determine if these messages are valid, or a scam ? Turned computer off and back on--messages keep popping up.

Asked by nealsun 4 seachtaine ó shin

Last reply by Denys 3 seachtaine ó shin

Shortcuts/hotkeys

can you give us the option to change the hotkeys/shortcuts please? is it possible for this to be an option for the future, I and I believe a lot of others switching from … (tuilleadh eolais)

can you give us the option to change the hotkeys/shortcuts please? is it possible for this to be an option for the future, I and I believe a lot of others switching from chrome to firefox would like the accessibility to change it as to what they're used to. Thank you very much for your time.

-Leo

Asked by leomarinez806 4 seachtaine ó shin

Last reply by Denys 3 seachtaine ó shin

Pop up window that says I'm using older version of firefox

I am repeatedly getting this pop up window after starting my computer and selecting the Firefox icon in the toolbar to start the browser. When using the Firefox browser … (tuilleadh eolais)

I am repeatedly getting this pop up window after starting my computer and selecting the Firefox icon in the toolbar to start the browser. When using the Firefox browser I always update Firefox when prompted, so it should be the latest version, unlike what it states in the popup window. If I want to use the browser, I have to sign in to the browser and sync my data and I have to re load all my tabs from my history. It is time consuming to the point where my colleagues who were using Firefox have uninstalled Firefox and are now using a different browser. I could do the same...but I want a solution. I'm using Windows 11.

Asked by Bugdriver 1 mhí ó shin

Last reply by jscher2000 - Support Volunteer 1 mhí ó shin

  • Réitithe

Cannot access the authentication box in https://intesasanpaolo.com website - June 7 2025

Hello all, I have the same exact problem described in post https://support.mozilla.org/en-US/questions/1463436, dated 9 December 2024. Until ten days ago (more or less) a… (tuilleadh eolais)

Hello all, I have the same exact problem described in post https://support.mozilla.org/en-US/questions/1463436, dated 9 December 2024. Until ten days ago (more or less) all was working correctly. At the beginning I thought there was a problem with Intesa because Intesa had problems in all the country in that period, but I have now tried CHROME and found that is working correctly. My system uses Firefox 139.0.1, W10-32 and Iliad FTTH. I have already cleaned cache and data from settings but the problem remains. Any thought? Thanks very much for any help. Mario.

Asked by mario1056 1 mhí ó shin

Answered by mario1056 1 mhí ó shin

Firefoxwont work at all

Whenever I close Firefox and try to reopen it, it brings up a system error that says, "The code execution cannot proceed because C:\WINDOWS\system32\pmls64.dll was not fo… (tuilleadh eolais)

Whenever I close Firefox and try to reopen it, it brings up a system error that says, "The code execution cannot proceed because C:\WINDOWS\system32\pmls64.dll was not found. Reinstalling the program may fix this problem." I've tried completely deleting Firefox and reinstalling and it opens a new tab, but when I close it i get the same error message.

Asked by TheRealMayoy 1 mhí ó shin

Last reply by Kissaki 1 mhí ó shin

Bookmarks toolbar

I need to enlarge the font on the bookmarks toolbar as I have a visual impairment. I can find ideas for the regular toolbar, but not for the bookmarks toolbar...oh, and I… (tuilleadh eolais)

I need to enlarge the font on the bookmarks toolbar as I have a visual impairment. I can find ideas for the regular toolbar, but not for the bookmarks toolbar...oh, and I am working on a Mac.

Thanks in advance for any help.

Asked by jenniferkatz 1 mhí ó shin

Last reply by Denys 4 seachtaine ó shin